Recruitment at Coronation Insurance

Coronation is a leading financial service partner that helps build enduring legacies for sustainable wealth creation in Africa. Having established a 30-year record of achievements in banking across Africa and beyond, our founders established a Pan-African platform focused on building a better financial future for Africa. Today, our businesses are entrusted with our over $1billion of clients’ assets and are recognized as Nigeria’s fastest-growing investment managers. Our purpose at Coronation is to create a prosperous future for our clients and the African continent. Coronation is proud to be an Equal Opportunity Employer. We enable an inclusive workplace by evaluating qualified applicants without discriminating against race, color, national origin, religion, sex, sexual orientation, gender identity, disability, and other statuses protected by law.

We are recruiting to fill the position below:

Job Title: Retail Sales Training Coordinator

Location: Nigeria
Employment Type: Full-time

Role Responsibilities

• Develop and implement learning and development strategy and framework to guide the development and growth of retail agency staff.
• Maintain an organized calendar of retail training events and communicate schedules effectively to all stakeholders.
• Develop training courses and programmes for retail agency staff.
• Maintain a comprehensive training calendar to ensure timely delivery of programs.
• Identify training needs by conducting assessments and analyzing sales performance metrics to determine areas of improvement.
• Gather feedback from training participants and managers to assess the effectiveness of sessions and identify areas for improvement.
• Conduct hands-on training sessions, workshops, and one-on-one coaching to enhance product knowledge and selling techniques.
• Maintain learning and development spending against the HR Training budget.
• Organize and facilitate in-house training sessions and workshops.
• Regularly audit training resources to ensure alignment with current company goals and retail best practices.
• Liaise with external trainers and vendors to deliver specialized training programs.
• Stay updated on the latest sales techniques, tools, and industry trends to continuously improve training programs.
• Support employees during training by providing necessary resources and guidance.
• Source, evaluate, and manage relationships with external training vendors and consultants.
• Ensure training programs meet the organization’s standards and budget requirements.
• Ensure all training initiatives comply with statutory and regulatory requirements (e.g., ITF or equivalent).

Role Requirements

• Bachelor’s degree in Marketing, or a related field.
• Previous experience in Retail Sales is compulsory.
• Strong understanding of sales techniques, customer service principles, and retail operations.
• Minimum of 4-7 years of experience in sales, and training.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: Careers@coronationinsurance.com.ng using “Retail Sales Training Coordinator” as the subject of the mail.

Job Title: Bank Reconciliation Officer

Location: Nigeria
Employment Type: Full-time

Role Responsibilities

• Ensure daily reconciliation of all bank accounts within the company.
• Rendition of daily proofs of all operational GLs in the company.
• Ensure prompt resolution of all outstanding items.
• Ensure prompt submission of reports to Internal control and other stakeholders.
• Ensure all GL entries are backed up with documentation and approvals.
• Ensure documentation and schedules are promptly provided by relationship officers
• Ensure prompt posting of all sales recorded.
• Work closely with underwriters, CPU, and the sales team to resolve all identified variances promptly.
• Reconciliation of all premium inflow into the accounts and sending periodic statements of accounts to brokers.

What we are looking for
Education Qualification, and Work Experience:

• Bachelor’s Degree in Insurance, Finance, Accounting, or any related discipline.
• Professional certification such as CIIN, ACCA, ICAN, or relevant qualification
• 3 – 7 years relevant experience in the Insurance industry.

Technical and Behavioural Competencies:

• Operations Management.
• Process Improvement.
• Strong knowledge of IFRS
• Excellent mathematical and statistical skills.
• Insurance principles and practices.
• Financial and Management accounting.
• Process Improvement.
• Product Knowledge.
• Organizational skills.
• Excellent time management skills.
• Strong Knowledge of underwriting, payments, and collections.
• Understanding of Accounting.
• Understanding of the local and global financial services industry.
• Stakeholder Management.

Application Closing Date
21st February, 2025.

Method of Application
Interested and qualified candidates should send an updated CV to: careers@coronationinsurance.com.ng using the Job Title as the subject of the mail.

Job Title: Corporate Sales Officer

Location: Nigeria
Employment Type: Full-time

Job Summary

• The Corporate Sales Officer is responsible for generating and managing insurance sales for corporate clients.
• This role involves identifying new business opportunities, maintaining strong client relationships, and ensuring customized insurance solutions that meet corporate needs.

Role Responsibilities

• Deliver sales pitches and presentations to corporate clients.
• Demonstrate the ability to cross-sell Insurance products to customers based on the set budget.
• Ability to establish, maintain, and grow relationships with Branch employees and customers
• Lead complex and major sales presentations and negotiations with corporate clients
• Prepare and present periodic sales forecasts to management
• Ensure marketing objectives are in line with sales targets.
• Conduct surveys and research to gather information regarding market trends, potential leads, and sales performance.
• Compile, analyze, and interpret sales data to produce reports on sales performance that the management team can use to make the right decisions for the company.
• Prioritize channel characteristics by how well they help Coronation meet channel objectives and desired customer experience.
• Educate customers on the digital products and services offered by the coronation.
• Use specialist knowledge of insurance products and services to meet client needs.
• Analyze and evaluate which insurance products and services could meet complex client needs.

Role Requirements

• A Bachelor’s Degree in Insurance, Marketing, and Finance or equivalent
• Minimum of three (3) – six (6) years of prior experience in Insurance Sales-related roles.
• Professional certification in Insurance, sales, marketing, or any relevant field.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: Careers@coronationinsurance.com.ng using “Corporate Sales Officer” as the subject of the mail.

Job Title: Team Lead, Retail Sales (North-West)

Locations: Kaduna, Katsina, Kebbi, and Sokoto
Employment Type: Full-time

Responsibilities

• Responsible for expanding the company’s retail business in the upcountry location by actively seeking and acquiring new clients
• Manage customer life cycle through upselling and cross-selling of the company’s products.
• Present, promote, and sell products/services to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Advise clients on the insurance policies that best suit their needs
• Customize insurance programs to suit individual clients
• Lead the development of customer-centric metrics and customer management in upcountry locations.
• Improve business activities, processes, and results through quality customer management.
• Provide leadership, guidance, and support in developing frameworks for data collection, assessing, understanding, and integrating primary quantitative and qualitative customer data
• Ensure agent recruitment processes align with the company’s policies and strategy.
• Propose learning and develop initiatives to mitigate performance gaps and adapt to changes and developments in the business environment
• Ensure agent development systems are in place and aligned with the company’s strategic goals.
• Evaluate and implement the right product, client, and channel mix that creates efficiencies and growth.
• Lead the development of customer-centric metrics and customer management.
• Leverage the voice of the customer in driving sales activities
• Oversee the collation of market and industry business intelligence to support effective decision-making and sales operations
• Stay abreast of market trends, customer needs, and competitor initiatives and devise strategies to optimally utilize market opportunities
• Develop a channel strategy to increase the company’s market share.

 Qualifications

• A Bachelor’s degree in Insurance, Marketing, and Finance or equivalent
• 8-10 years experience with 3 – 5 years of prior experience in Insurance Sales-related roles.
• Professional certification in Insurance, sales, marketing, or any relevant field.

Technical & Behavioural Competencies:

• Excellent knowledge of the marketing techniques and regulations guiding financial institutions, especially the Insurance Industry.
• Excellent relationship management and interpersonal skills.
• Strong written and oral communication skills.
• Individuals must be self-driven and highly proactive.
• Ability to use specialist knowledge of insurance products and services to meet complex client needs
• Negotiation skills.
• Must have or be willing to learn a broad-based insurance-related exposure and background to multi-task within a small team.
• Proficiency in the use of Microsoft Office applications.
• Proactive, resourceful, and hands-on with good initiative.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Resume to:  careers@coronationinsurance.com.ng using the Job Title as the subject of the mail.