Recruitment at Bolton White Group

Bolton White Group is a group of hospitality brands providing exceptional services across all our business units. Our team is dedicated to providing a wide range of clients with world-class services. Bolton White Group is well regarded for its focus on international best practices in all aspects of its business.

Bolton White Group is an independent entrepreneurial-driven institution offering a complete range of hospitality services with a focus on providing a ‘home away from home’ experience to our clients. By choosing to join Bolton White Group you have assumed your share of the responsibility for maintaining the high principles and standards to which we are dedicated.

We are recruiting to fill the position below:

Job Title: Hotel Night Manager

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

A Hotel Night Manager oversees hotel operations during nighttime hours, ensuring smooth functioning and guest satisfaction.

Responsibilities

Guest Services: Handling check-ins, check-outs, guest requests, and complaints.
Security & Safety: Ensuring the safety of guests and staff, monitoring security procedures, and handling emergencies.
Operations Management: Supervising night staff, coordinating housekeeping, and addressing maintenance issues.
Financial Duties: Managing night audits, processing financial transactions, and reconciling accounts.
Compliance: Ensuring adherence to hotel policies, health and safety regulations, and industry standards.

Requirements

Bachelor’s degree or diploma in Hospitality Management, Business Administration, or a related field (preferred).
Previous experience in hotel management, front office, or night audit roles (typically 2-5 years).
Experience in customer service, conflict resolution, and financial reconciliation.

Application Closing Date
15th April, 2025.

Method of Application
Interested and qualified candidates should send their CV to: jobs@boltonwhitegroup.com using the Job Title as the subject of the mail.

Job Title: Hotel Cashier

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

A Hotel Cashier is responsible for handling financial transactions at the hotel’s front desk, restaurant, or other service areas.
They ensure accurate billing, process payments, and provide excellent customer service while maintaining financial records.

Key Responsibilities
Guest Transactions & Payments:

Process check-in and check-out payments, room charges, and other guest expenses.
Handle cash, credit/debit cards, and digital transactions securely and accurately.
Issue receipts, refunds, or adjustments as necessary.

Billing & Financial Reconciliation:

Prepare and verify guest invoices and folios.
Balance cash drawers and reconcile daily transactions.
Assist with night audits and financial reporting.

Customer Service & Support:

Address guest inquiries regarding billing, charges, and hotel services.
Handle guest complaints professionally and escalate issues when necessary.
Provide information about promotions, discounts, and special offers.

Compliance & Security:

Ensure adherence to hotel policies and financial regulations.
Maintain the confidentiality of guest and financial information.
Report discrepancies or suspicious activities to management.

Requirements

High school diploma or equivalent (a degree in hospitality or accounting is a plus).
Experience in cash handling, hotel front desk, or accounting (preferred).
Strong numerical skills, accuracy, and attention to detail.
Proficiency in hotel management software (e.g., Opera, Fidelio, PMS).
Excellent customer service and communication skills.
Ability to work flexible hours, including nights, weekends, and holidays.
Strong problem-solving skills and the ability to work under pressure.

Application Closing Date
15th April, 2025.

How to Apply
Interested and qualified candidates should send their CV and Photograph to: jobs@boltonwhitegroup.com using the Job Title as the subject of the mail.

Job Title: Guest Service Agent

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

A Guest Service Agent is responsible for providing excellent customer service to hotel guests by handling check-ins, check-outs, reservations, and inquiries.
They serve as the primary point of contact for guests, ensuring a seamless and pleasant stay.

Key Responsibilities
Front Desk Operations:

Welcome guests warmly and assist with check-in and check-out procedures.
Process room assignments, key issuance, and payments accurately.
Maintain guest records and update profiles in the hotel management system.

Guest Assistance & Customer Service:

Respond to guest inquiries, requests, and concerns professionally.
Provide information on hotel services, amenities, and local attractions.
Handle special requests such as room upgrades, late check-outs, or special accommodations.

Reservations & Billing:

Manage room reservations and cancellations efficiently.
Process payments, issue invoices, and ensure accurate billing.
Assist with night audits and daily financial reconciliation as needed.

Problem Resolution & Communication:

Address guest complaints and escalate unresolved issues to management.
Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs.
Follow up on guest concerns to ensure satisfaction.

Compliance & Professionalism:

Adhere to hotel policies, safety procedures, and service standards.
Maintain a professional appearance and demeanor at all times.
Uphold confidentiality and security measures regarding guest information.

Requirements

High school diploma or equivalent; a degree in Hospitality Management is a plus.
Previous experience in front desk, guest services, or customer service (preferred).
Strong communication, problem-solving, and interpersonal skills.
Proficiency in hotel management software (e.g., Opera, PMS) and basic computer skills.
Ability to handle stressful situations and multitask effectively.
Attention to detail and a strong commitment to guest satisfaction.
Flexibility to work shifts, weekends, and holidays.
Multilingual skills (preferred but not required).

Application Closing Date
15th April, 2025.

How to Apply
Interested and qualified candidates should send their CV and Photograph to: jobs@boltonwhitegroup.com using the Job Title as the subject of the mail.

Recruitment at Bolton White Group

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Important Notes

The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
We encourage all applicants to apply and do not discriminate in any recruitment process.
Applications submitted after the deadline will not be considered.
Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
Only qualified candidates will be invited for an interview

Publisher’s Note:

Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.

Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.

Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.

Our services are completely free.
Beware of scammers

Join Our WhatsApp Channel

JOB SEARCH

Tired of applying for many job offers and not getting interviews?

We have the solution you are looking for!

Most of our clients testified of getting up to 3 interviews in a week after renewing our professional resume and using our creative cover letter and LinkedIn profile improvement services.

We offer:
* Creative and Professional CV Services
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* Professional profile improvement services on LinkedIn.

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RECOMMENDED SCHOLARSHIP SEARCH FOR INTERNATIONAL STUDENTS

Premium Trust Bank Graduate Trainee Program 2025 | Application Guide

HOW TO WRITE A JOB APPLICATION COVER LETTER

Do you see? This isn’t rocket science. It’s just a message supporting your application.

CLICK HERE FOR GUIDE ON HOW TO WRITE A COVER LETTER

CAREER GUIDE

If you have a growth mindset, you can close the skills gap and create more exciting job opportunities for yourself. CLICK HERE FOR BEST CAREER ADVICE/GUIDE

Important Notes

The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
We encourage all applicants to apply and do not discriminate in any recruitment process.
Applications submitted after the deadline will not be considered.
Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
Only qualified candidates will be invited for an interview

Publisher’s Note:

Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.

Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.

Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.

Our services are completely free.
Beware of scammers

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Recruitment at Bolton White Group

Recruitment at Bolton White Group

MUST READ: How to Write Your Own Professional CV (Curriculum Vitae)

RECOMMENDED SCHOLARSHIP SEARCH FOR INTERNATIONAL STUDENTS

Premium Trust Bank Graduate Trainee Program 2025 | Application Guide

HOW TO WRITE A JOB APPLICATION COVER LETTER

CAREER GUIDE

MUST READ: How to Write Your Own Professional CV (Curriculum Vitae)

RECOMMENDED SCHOLARSHIP SEARCH FOR INTERNATIONAL STUDENTS

Premium Trust Bank Graduate Trainee Program 2025 | Application Guide

HOW TO WRITE A JOB APPLICATION COVER LETTER

CAREER GUIDE

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