Vacancies at PalmPay Limited

PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Title: Legal Officer – Data Protection

Location: Nigeria
Employment Type: Full-Time
Career level: Mid Level

Job Description

• We are seeking a highly motivated and experienced Data Protection Officer (DPO) with a legal background to join our dynamic team in Nigeria.
• This mid-senior level role will be crucial in ensuring the company’s compliance with all applicable data protection laws and regulations, particularly the Nigeria Data Protection Act (NDPA) and other relevant international standards.
• The DPO will be responsible for developing, implementing, and maintaining a robust data protection framework, advising on data protection matters, and acting as the primary point of contact for data subjects and regulatory authorities.
• The ideal candidate will be a qualified lawyer with a strong understanding of data protection principles and practices, excellent communication and stakeholder management skills, and a proactive approach to risk management.

Key Responsibilities
Developing and Implementing Data Protection Policies and Procedures:

• Develop, implement, and maintain comprehensive data protection policies, procedures, guidelines, and training materials in line with the NDPA and other relevant regulations.
• Ensure these policies and procedures are effectively communicated and implemented across all relevant departments.

Monitoring Compliance:

• Monitor compliance with data protection laws, regulations, and internal policies and procedures.
• Conduct regular data protection impact assessments (DPIAs) and advise on data protection risks and mitigation strategies.
• Maintain records of processing activities (RoPA) in accordance with legal requirements.

Providing Legal and Regulatory Advice:

• Provide expert legal advice and guidance to the organization on all aspects of data protection law and practice.
• Stay abreast of developments in data protection legislation and best practices, and proactively advise on their implications for Palmpay.

Data Subject Rights Management:

• Serve as the primary point of contact for data subjects exercising their rights under the NDPA (e.g., access, rectification, erasure, restriction).
• Develop and implement procedures for handling data subject requests in a timely and compliant manner.

Data Breach Management:

• Develop and implement a data breach response plan.
• Manage and investigate data security incidents and breaches in accordance with legal requirements, including notification to relevant authorities and data subjects.
• Recommend and implement remedial actions to prevent future breaches.

Liaising with Regulatory Authorities:

• Act as the primary point of contact for the Nigeria Data Protection Commission (NDPC) and other relevant regulatory authorities on data protection matters.
• Cooperate with and respond to inquiries and investigations from regulatory authorities.

Training and Awareness:

• Develop and deliver data protection training and awareness programs for employees across all levels of the organization.
• Promote a culture of data privacy and security within Palmpay.

Vendor Management:

• Review and advise on data processing agreements with third-party vendors to ensure compliance with data protection requirements.
• Monitor the data protection practices of third-party processors.

Internal Audits and Reviews:

• Conduct internal audits and reviews of data processing activities to ensure compliance and identify areas for improvement.
• Report findings and recommendations to relevant stakeholders.

Collaboration and Stakeholder Management:

• Collaborate effectively with various internal departments, including Legal, Compliance, IT Security, Product, and Customer Support, on data protection matters.
• Build strong working relationships with key stakeholders across the organization.

Qualifications and Experience

• Candidates should possess a Bachelor’s Degree in Law (LLB) required.
• Admission to the Nigerian Bar is mandatory.
• Minimum of 4+ years of relevant experience in data protection law and practice, preferably within the financial services or technology sector.
• Proven experience in developing and implementing data protection policies and procedures.
• Strong understanding of the Nigeria Data Protection Act (NDPA) and other relevant data protection principles and international standards (e.g., GDPR).
• Experience in conducting Data Protection Impact Assessments (DPIAs).
• Experience in managing data subject rights requests and data breach incidents.
• Familiarity with information security principles and practices.
• Excellent legal drafting, analytical, and problem-solving skills.
• Strong communication, presentation, and interpersonal skills, with the ability to explain complex legal concepts to non-legal audiences.
• Ability to work independently and as part of a team.
• High ethical standards and a strong commitment to data privacy.

Preferred Qualifications:

• Relevant certifications in data privacy (e.g., CIPP/E, CIPM).
• Experience working with regulatory authorities in Nigeria.
• Experience in the FinTech industry.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Human Resources Supervisor

Location: Nigeria
Job type: Full-time

Job Role

• We are looking for an HR Supervisor who will be responsible for growing and supervising the Human Resources team’s day-to-day operations to ensure high productivity.
• The ideal candidate will be involved in HR practices, such as the recruitment process, benefits administration, training, conflict resolution, and other operational tasks needed.
• The ideal candidate is well-versed in best HR practices, familiar with company procedures, and has sound labor law knowledge.
• You should also have excellent administrative skills, easily communicate with staff at all levels, and experience working with HR Information Systems, Application Tracking Systems, and different LMS solutions.
• An exceptional HR supervisor should be observant and proactive.
• You should be familiar with the finer workings of the company, but never lose sight of the big picture.

Duties and Responsibilities

• Conducting interviews, recruiting, and vetting new staff.
• Arranging training sessions with all new hires and refresher workshops for existing employees.
• Serve as an advisor to other staff members regarding internal HR policies and relevant external regulations.
• Work with top management to assess the organisation’s hiring needs.
• Manage the recruitment team in all phases of the hiring process and assist with posting job ads, conducting interviews, shortlisting candidates and onboarding new employees as needed.
• Oversee compensation evaluations, benefit audits, and diversity planning.
• Identifying and addressing employee requirements regarding performance issues, training, and career growth.
• Assist line managers in the performance appraisal process, such as scheduling meetings and filling out the performance appraisal forms.
• Performing various administrative tasks and accurately processing paperwork.
• Support compliance with all relevant local, state and federal legislation.
• Perform other tasks as assigned by top management.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or similar fields.
• At least three (5) years of experience in Human Resources, with preferably two (2) years in a managerial or supervisory role.
• A well-recognized professional certification will be an added advantage.
• In-depth knowledge of HR practices, administration and HR/labour laws.
• Relevant experience in performance management and employee engagement.
• Excellent written and verbal communication skills.
• Competency in Microsoft Office Suite, business management and presentation tools.
• Excellent administrative skills.

Other Skills:

• Strong analytical/problem-solving skills.
• Exceptional organizational, prioritization, decision-making, and planning skills
• Ability to work collaboratively with all business units across the company
• Teamwork and collaboration skills
• Project management skills.

Application Closing Date
30th April, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Developer (Field Sales)

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

• As a Business Developer on PalmPay’s Pay with Transfer team, you will play a key role in driving business growth by identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption.

Responsibilities

• Prospecting and Identifying quality merchant/agent and Deployments of PWT account poster.
• Educating the merchant on the benefit of the bucket data business.
• Maintaining good relationship with merchant/agent.

Qualifications

• Minimum of OND
• Previous experience in Sales/customer-facing roles.

Benefits

• Base Salary: N50,000
• Transportation: N20,000
• Commission: Up to N100,000 (Performance based).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: oladiipo.blessing@palmpay-inc.com CC: okechukwu.ogayi@palmpay-inc.com using (PWT – Business Developer) as the subject of the mail.

Job Title: Direct Sales Business Developer – Field Sales

Locations: Asaba – Delta & Onitsha – Anambra
Job type: Full-Time
Slot: Asaba (5 Openings) and Onitsha (4 Openings)

Job Summary

• As a Business Developer on PalmPay’s Pay with Transfer team, you will play a key role in driving business growth by identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption.

Job Responsibilities

• Prospecting and Identifying quality merchant/agent and Deployments of PWT account poster.
• Educating the merchant on the benefit of the account and follow up.
• Maintaining good relationship with merchant/agent.

Qualifications

• Minimum of OND.
• Previous Sales experience.

Benefits

• Base Salary: N50,000 Monthly.
• Transportation: N20,000.
• Commission: N0 – N100,000

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: julius.olaoluwa@palmpay-inc.com and copy: okechukwu.ogayi@palmpay-inc.com using “PWT – Business Developer” as the subject of the email.