Recruitment at FrieslandCampina WAMCO Nigeria PLC

FrieslandCampina WAMCO Nigeria PLC is a unique multinational FMCG & B2B company aiming to stay successful in an ever-changing and increasingly complex world. We are unique because our suppliers, the farmers, are also our owners. Since we own the entire supply chain, from grass to glass, we can guarantee the high quality of all our products. As we work in highly competitive markets, we need to be agile while balancing all interdependencies inside and outside our company. Next to a supply-driven business, our portfolio consists of many strong commercial brands all over the world.

We are recruiting. to fill the position below:

Job Title: Customer Supply Chain Manager

Job ID: 57684
Location: Nigeria

About the Role

• The Customer Supply Chain Manager is responsible for the Customer Supply Chain (CSC) of Nigeria Opco.
• S/He is responsible for the translating the Planning and Logistic Global Supply Chain strategy into Business requirements and the execution.
• S/He leads the FU Team which comprises of Customer Service, Complaint Management, Logistics and Warehouse.
• Responsible for Service, Customer collaboration and satisfaction, Inventory and its impact on Working Capital. Drives optimization (Service / Inventory / Margin / Profit) aligned with agreed KPI set.

Key Accountabilities
Customer Supply Chain Strategy:

• Provides SC input to the Cluster Market strategy; Deploys and executes the Global SCC Strategy within the Cluster
• Within the Cluster, contributes pro-actively to the strategic planning process of the Market
• Defines, implements and continuously optimizes Route to Market (Supply) strategy

S&OP process parameters & Continuous Improvement:

• Takes ownership of the S&OP process and lead at the BG level, aiming for effective implementation, clear decision-making, and positive business outcomes
• Drives the execution of the S&OP strategy & process according to RFC standards, support and facilitate financial forecasting process
• Ensures adherence and continuous improvement in the execution of S&OP process, standards and methods in line with RFC standard
• Determines targets and ensure realization of performance with regard to performance for S&OP activities (KPI set)

Demand Planning:

• Leads the Demand Planning cycles, collaborates actively internally (Sales & Marketing) and with Customers driving for high Forecast Accuracy and low Bias.
• Develop and implement a strategy for the Demand department to enhance demand excellence
• Define the strategy for new business initiatives by analysing market trends and translating insights into departmental plans
• Act as the primary contact for the commercial organisation regarding operational and tactical planning, monitoring, analysing, and challenging the quality of BG demand plans.
• Provide support and supervision for volume tender processes and projects when required

Commercialization / Product Portfolio Management (product development and phase in/out):

• Leads the BG SC in the Innovation Process Management (IPM)
• Drives the product portfolio management according to existing processes (portfolio review, complexity management, NPD), challenges on range offering and profitability
• Coordinates NPD according to IPM process to deliver NPD according to BG Launch Plans & contributes to global IPM
• Set the ambition, goals, deliverables, approach and way of working of the CSC- program(s) for the concerning business groups
• Develop strategic and operational plans for the work group, managing execution, and measuring results:
  • Provide expertise, input or feedback to assist in the development of program(s) and project management methodologies, standards, tools and training
  • Create support for complete project approach and proactively manage, inform, influence and support various stakeholders

Supply Chain Planning Network:

• Manage team responsible for preparing and optimizing the operational and tactical planning for the global supply network (internal and external capacity); by balancing demand, inventory and production and packaging capacity, identify constraints and opportunities as input for S&OP and acquire agreement with the assigned supply points on the supply plan (tactical, operational as well as day to day (local) execution).
• Responsible for production planning, (raw) materials planning, scheduling and intra- supply planning.
• Provide the supply points with a realistic and attainable planning, in line with the identified guidelines and constraints.
• Have an aligned milk allocation plan for all factories.
• Discuss yearly maintenance plans with plants.

S&OP process within the FU, aligned with other CSCs, BG, Enterprise S&OP, 3rd party suppliers and milk allocation:

• Drive the execution of the S&OP process (operational and tactical horizon), organize all meetings according to the RFC standards, support and facilitate the financial forecasting process
• Balance demand and supply in the most optimal way in terms of volume, revenues, costs and margin and develop scenarios for decision making
• Provide procurement, supply points and deliver departments with production plans in line with service levels, inventory, production and MVA parameters, targets and guidelines
• Provide the FU with approved plans to fulfil demand
• Report consolidated performance to BG leadership team and related business partners
• Prepare scenario decision documents for S&OP process. Lead the process for supply review, lead supply review meeting, prepare and lead/participate in (Pre-)S&OP Process.
• Optimize and implement changes to the supply network of the S&OP , in line with targets and guidelines (focus on OTIF and EBIT improvement), while understanding the impact for supply points connected to the network. Manage supply planning resources (capacity, critical materials, human resources) strategy & development for the S&OP

Supply FU:

• Develop the strategy for the assigned planning department and contribute to the development of the strategy on one level higher
• Manage service on time in full for the markets in scope
• Manage waste performance for total MEPA scope and CSC MEPA network
• Manage target inventory levels for full replenishment scope
• Collaborate and communicate constructively with the relevant internal and external stakeholders and partners

Customer Service & Logistic Account Management:

• Manages a customer centric organized team
• Manages and enhances Customer operations: order intake & logistic account, customer service, returns and complaint handling
• Initiates and drives Customer collaboration and Customer centric SC improvement initiatives

Warehousing & Logistics (Distribution):

• Manages warehouses (RFC and 3rd party) in her/his remit, ensuring safe and healthy environment, enabling On Time In Full delivery to Customers
• Ensures timely delivery to Customers orchestrating agreed Cluster logistic set-up: manages transport planning, trucking & shipping companies, invoices & credit notes, export, documentation, etc.
• Drives continuous improvement with LSP’s to improve service, Route to Market and Cost to Serve

Inventory and working capital management:

• Defines/implements inventory and replenishment targets, applies inventory segmentation
• Manage team that is responsible for the inventory processes and ensure that inventory covers the projected demand (Correct DIO for RM, PM, WIP, FG).
• Manage and optimize working capital in line with the agreed targets according to the inventory management guidelines, replenish relevant warehouses (in line with targets), follow up on aging stock and obsoletes and acquire agreement with demand, source and deliver (day-to-day contact and fixed meeting structure).

Customer operations & logistics process parameters (KPI – Reporting):

• Determines targets and ensure realization of performance with regard to cost, quality and performance for Customer Operations & Logistics
• Ensures the relevant plan parameters and required master data are up to date, well configured and reviewed on a regular basis representing the requirements of the market

Complaint Management – Sales:

• Receives Customer quality related issue (complaints) through FU Customer Service organization
• Steers all related stakeholders to define and execute corrective and preventive actions in accordance to the Operating Company Crisis Team (OCCT)

Project management (supply chain, cross functional):

• Initiates and lead improvement projects, aligned end-to-end with BG Food & Beverage & FU SC Strategy

KPIs and Continuous Improvement & Management Information:

• Observe and evaluate bottlenecks and identify opportunities and improvement actions in supply chain related (work) processes, planning systematics, procedures and/or systems, and ensure implementation of improvements after approval.
• Provide KPI dashboards, insights and decision documents at request or at own initiative regarding quantitative and qualitative developments by means of periodical (S&OP, budget, RF and LRP) and ad hoc reports and/or analyses, based on reporting guidelines.

Project Management:

• Lead and drive tactical and strategic projects both in own domain, cross BG (including milk allocation) and cross functional with high complexity.
• Lead and be principle of complex CAPEX investment cases within own network

Human Resources Management & Team development:

• Builds and lead an effective and impactful Cluster SC Team: recruits, coaches, develops, appraises, rewards, counsels and terminates in compliance with RFC HR Policies and Standards
• Provides hers/his colleagues and peers with fact based feedback
• Leads and impersonates Customers Focus

What we ask
Educational Qualification:

• Supply Chain Management /relevant discipline (Master Degree)

Work experience:

• 5-10 years running regional or country Plan & Deliver leadership role in a matrix organization
• Demonstrated and recognized expertise of following SC pillars: Customer Service, Complaint Management, Warehouse and Logistics
• Additional demonstrated and recognized working knowledge of at least 1 of these areas: Demand & Supply Planning, Controlling, Sales, Marketing, QA, Procurement

What we offer

• A dynamic, challenging, and innovative work environment.
• We believe in nourishing growth and offer training and personal development.
• Competitive remuneration package.

Application Closing Date
29th August, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Fixed Asset Analyst

Job ID: 58055
Location: Nigeria

About the Role

• To manage business investment in capex and provide accurate insight and visibility into capex across Nigeria.
• He/She will execute relevant control measures to ensure the company investment in capex are properly accounted for and capitalization is done on time in line with corporate guide-lines and partner the team effectively.

Responsibilities
Property Plant & Equipment Report:

• Prepare accurate PPE report for all the assets to ascertain acquisition cost, depreciation and net book value of assets based on segments, cost centers and General ledger.
• Provide asset report based on assets class and valuation.

Asset Verification and Tagging:

• Manage verification and tagging of assets for the head office, depots, Sales offices and Dairy development programme locations.
• Ensure all the assets are well recorded on the system and verify the existence of asset before is finally brought into asset register.

Verification Plan:

• Motor vehicles every year.
• All moving assets every 2 years.
• All assets every 5 years.

Spend and new Asset Capitalization:

• Review capex spend in line with budget and capitalize within the month on SAP. Also ensure the AUC GL and AUC clearing accounts are zero after settlement.
• Work with capex team to capitalize new assets acquisition and addition on the SAP after approval.

Capex Reporting:

• Provide high quality and timely report to help in good decision making for the management and to aid right investment decision.
• Report actual capex spend on Principal tool box (PTB) for the month.
• Prepare special report for projects with huge investment on monthly basis.
• Coordinate Monthly Business Review (MBR) for operations.

Business Case Support and Effective Business Partnering:

• Collaborate with project team to provide right justification for investment, ensure the business cases are well prepared in accordance with corporate guide-lines on Capex.
• Populate the Investment Authorization request (IAR) based on the relevant input and include savings where the investment has savings.
• Follow-up with approval based on investment matrix and upload spend above stipulated amount to Principal tool box (PTB).
• Provide necessary guidance from time to time to partners and management on decisions regarding investment and asset management.

Asset Master Data Management:

• Maintain assets master data for the entire business:
  • Create new asset on SAP and make changes to existing assets after approval.
  • Create and make changes for work breakdown structure (WBS).
  • maintain and upload budget spend on SAP.

Project Post Evaluation:

• Prepare a complete project evaluation for all projects ≥ € 3 million. A project evaluation needs to be submitted to the Finance Director of CSC and the Corporate Director Capex & Projects.
• Prepare a project evaluation within 24 months following project completion.
• Post-evaluation needs to be made by means of a specific Word document format and a post-calculation Excel form that can be found in Sherpa;

Provide Capex Budget & Outlook:

• Prepare annual budget for PPE movement for all existing assets including proposed new acquisitions for the year.
• Monthly outlook for capex spends to accommodate phasing impact and changes in plan and current realities.

Follow up on controls & others:

• Ensure adherence to corporate guide-lines on capex management and ICF control.
• Track capex GIT and make accrual where necessary for equipment in transit.
• Vehicles maintenance cost tracking for Management team (MT) and pool vehicles.
• Coordinate and manage asset disposal on SAP as required.
• Asset under construction review and capitalize based on plan with plan.

Management Information System (MIS):

• Provide accurate data and information to support business needs from other departments

Others:

• Participate in ad-hoc tasks or special projects based on business needs

What We Ask

• Candidates should possess a First Degree in Finance / Commercial-related courses
• Preferred professional accountancy qualification e.g., Master’s Degree in Finance, ACA
• Adequate knowledge of SAP.

What We Offer

• A dynamic, challenging, and innovative work environment.
• We believe in nourishing growth and offer training and personal development.
• Competitive remuneration package.

Application Closing Date
29th August, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online