Recruitment at PalmPay Limited

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Business Development Manager – Biller Partnerships

Location: Nigeria

Overview

• We are looking for high-performing Business Development Managers to own and grow PalmPay’s biller network.
• This includes telcos, electricity distribution companies, cable TV, gift card vendors, and more.
• You will be responsible for sourcing, negotiating, onboarding, and managing relationships with billers while ensuring alignment with business goals and product growth.

Key Responsibilities

• Identify and onboard new billers in high-demand verticals.
• Strengthen existing relationships with telcos, utility providers, and digital service platforms.
• Lead contract negotiations, SLAs, pricing agreements, and marketing collaboration.
• Coordinate with operations and product teams to ensure smooth technical integrations.
• Monitor performance KPIs (success rate, uptime, MTU) and recommend improvements.
• Represent PalmPay at partner meetings, industry forums, and government regulatory bodies when necessary.
• Work with marketing to co-create user-facing campaigns (e.g. Lucky Wish, Cashback promos).
• Track competitive offerings and emerging service needs in the biller space.

Requirements

• 3–5+ years in business development, partnerships, or account management in fintech, payments, or telecoms.
• Deep understanding of bill payment ecosystems and APIs is a plus.
• Strong negotiation, communication, and stakeholder management skills.
• Ability to manage multiple relationships and drive operational efficiency.
• Results-driven with a focus on KPIs such as MTU growth, uptime, and activation rates.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Manager – Biller Partnerships

Location: Nigeria

Overview

• We are looking for high-performing Business Development Managers to own and grow PalmPay’s biller network.
• This includes telcos, electricity distribution companies, cable TV, gift card vendors, and more.
• You will be responsible for sourcing, negotiating, onboarding, and managing relationships with billers while ensuring alignment with business goals and product growth.

Key Responsibilities

• Identify and onboard new billers in high-demand verticals.
• Strengthen existing relationships with telcos, utility providers, and digital service platforms.
• Lead contract negotiations, SLAs, pricing agreements, and marketing collaboration.
• Coordinate with operations and product teams to ensure smooth technical integrations.
• Monitor performance KPIs (success rate, uptime, MTU) and recommend improvements.
• Represent PalmPay at partner meetings, industry forums, and government regulatory bodies when necessary.
• Work with marketing to co-create user-facing campaigns (e.g. Lucky Wish, Cashback promos).
• Track competitive offerings and emerging service needs in the biller space.

Requirements

• 3–5+ years in business development, partnerships, or account management in fintech, payments, or telecoms.
• Deep understanding of bill payment ecosystems and APIs is a plus.
• Strong negotiation, communication, and stakeholder management skills.
• Ability to manage multiple relationships and drive operational efficiency.
• Results-driven with a focus on KPIs such as MTU growth, uptime, and activation rates.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Manager, Bank Channel

Location: Nigeria

Responsibilities

• Contact potential (Banks) clients to establish rapport and arrange meetings to achieve targets of POS, PWT payment solution products sales. Arrange business development meetings with prospective clients
• Plan and oversee new marketing initiatives
• Research organizations and individuals to find new opportunities related to the core business of the team
• Increase the value of current merchants while attracting new ones
• Find and develop new markets and improve sales
• Attend conferences, meetings, and industry events
• Develop quotes and proposals for clients
• Set goals for business growth and ensure they are met
• Train personnel and help team members develop their skills.
• Develop a business development strategy focused on financial gain
• Build and maintain long-term relationships with new and existing clients

Qualification

• The BDM should have a bachelor’s degree in business, marketing, or related field and must be an excellent communicator and a strong leader
• 5 years PTSP or banking experience in sales and marketing.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: POS Payment Strategy Operations

Location: Nigeria

Job Responsibilities

• Be responsible for the operation of merchant acquiring businesses centered on POS terminals, manage the entire lifecycle of merchants from onboarding, and collaborate closely with product R&D, marketing and other departments to solve problems and optimize the merchant experience.
• Take charge of the operation of various payment products for merchants. Establish an effective data analysis mechanism for merchant operations, coordinate resources to solve problems based on market insights, and continuously formulate and optimize operational strategies.
• Focus on business costs and benefits, optimize resource allocation, develop operational SOPs (Standard Operating Procedures), track, analyze and iterate strategies to improve efficiency and reduce costs.
• Collect industry and market information, identify merchant needs, convert them into operational strategies or connect with products, translate them into product requirements, and promote innovation to improve efficiency.

Job Requirements

• Bachelor’s degree or above, with more than 3-5 years of experience in POS terminal or merchant acquiring business operations.
• Possess business acumen, as well as the ability to analyze and identify merchant needs. Have a comprehensive understanding of merchant needs, design operational plans based on business objectives and merchant characteristics, and implement them to achieve results.
• Have good data processing and project management capabilities, as well as mature experience in SOP design, and be able to promote the establishment and optimization of the product operation system.
• Have more than 2 years of working experience in core strategy positions of our competitor’s system.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Product Specialist

Location: Nigeria

Core Responsibilities‌
Monitoring of Existing Process Data:

• Identifying and resolving anomalies through data monitoring‌
• Optimizing processes with data analytics
• Producing regular service performance reports.

Mapping out Automated Process:

• Analyze customer inquiry trends, pain points, and service bottlenecks to identify directions for process optimization.‌
• Design and optimize customer service process. Aim for full automation to reduce reliance on human resources.

‌Qualifications & Skills‌

• Experience‌: 1-3 years in fintech/digital operation, with focus on customer service.

Hard Skills‌:

• Skilled in Office software
• Excellent analytical skills and data-sensitive.
• Proven expertise in analyzing and optimizing end-to-end processes.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Software Tester (SDET)

Location: Nigeria

Job Summary

• We are looking for an experienced Test Development Engineer who is passionate about our mission of driving financial inclusion in Africa.
• The ideal candidate will play an important role in running quality assurance tests on software and hardware, applications, and devices.
• The ideal candidate will also be in charge of analyzing its effectiveness and ability to operate.

Responsibilities

• Responsible for connecting payment channels and conducting channel routing testing in Africa, ensuring fast and high-quality delivery of product requirements
• Responsible for designing channel docking interface test cases and executing interface tests, configuring mock platforms, and conducting functional testing of channel business links
• Independently responsible for project testing, promoting the standardization of research and development processes, connecting cross-team products, and promoting project research and development, testing, and online work by developers
• Track and locate online issues, follow up on repairs and verification, and develop quality prevention strategies to promote and implement them
• Collaborate with local technical teams to use testing tools to improve channel access testing efficiency
• Managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing

Requirements

• Bachelor’s degree or above in Computer Science or a related field
• More than 5 years of experience in Internet finance testing and development, with many years of experience in interface testing
• Familiar with common interface test tools, JMeter, Postman, YAPI, meter sphere, and other open source tool platforms, master interface test case design methods
• Familiar with Java, have the reading ability, understand HTTP/Dubbo, MQ, web architecture, familiar with SQL, MongoDB, and other databases, have testing experience in the payment finance industry is preferred
• Strong sense of responsibility, initiative, and accepting non-working time communication.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: House Manager

Location: Nigeria

Job Summary

• The House Manager will be responsible for managing the day-to-day operations of the dormitory, ensuring a safe, clean, and comfortable living environment.
• This includes overseeing cleaning, catering, maintenance, and tenant relations, while also ensuring cultural considerations for residents are respected.

Key Responsibilities

• Oversee daily dormitory operations including housekeeping, catering, security, and general upkeep.
• Coordinate repairs, maintenance work, and facility inspections to ensure all living areas are in excellent condition.
• Manage dormitory supplies such as cleaning materials, toiletries, and bedding.
• Serve as the main point of contact for dormitory residents, addressing concerns promptly and professionally.
• Ensure smooth communication between Chinese residents and local staff, supporting language and cultural understanding.
• Organize and enforce dormitory rules, regulations, and safety guidelines.
• Supervise dormitory support staff including cleaners, cooks, and security guards.
• Liaise with external vendors for catering, laundry, pest control, and maintenance services.
• Monitor vendor performance to ensure service quality.
• Ensure compliance with health, safety, and hygiene standards.
• Conduct regular safety drills and inspections.
• Maintain accurate records of occupancy, maintenance schedules, and incident reports.
• Prepare and manage dormitory operational budgets.
• Track expenses and ensure cost-effective operations without compromising quality.
• Submit periodic reports to management on dormitory status, incidents, and improvements

Qualifications & Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, Facilities Management, or related field.
• 4+ years’ experience in property management, hotel management, or staff accommodation operations.
• Experience working with Chinese expatriates or in a multicultural environment is highly preferred.
• Strong interpersonal and problem-solving skills.
• Ability to communicate effectively in English; Mandarin proficiency is a strong advantage.
• Knowledge of health, safety, and hygiene regulations.
• Strong organizational skills with attention to detail.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online