Recruitment at Renmoney

Renmoney – We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.

We are recruiting to fill the position below:

Job Title: Product Manager – Alternative Channel

Location: Nigeria
Employment Type: Full-time (On-site)

Job Summary

• As Product Manager for Alternate Channels, you will act as the CEO of a pivotal business line.
• You will own the strategy, roadmap and commercial success of our alternate channels portfolio, covering agent banking, POS merchant acquiring, Distribution-led acquisition, banking, lending, and embedded finance (BaaS) partnerships.
• You will build products and platforms that put Renmoney’s services in the hands of every Nigerian, transforming corner shops into financial hubs and everyday apps into credit access points.
• This role demands strategic vision, hands-on execution, and strong commercial acumen.
• You will manage the P&L, collaborate with cross-functional teams, and ensure that our channels deliver profitable growth while adhering to regulatory requirements.

Key Responsibilities
Strategic Leadership & Vision:

• Develop and champion a compelling product vision for alternate channels, aligned with Renmoney’s mission of financial inclusion and business growth.
• Own the P&L for the alternate channels portfolio, setting pricing and revenue targets and managing costs to ensure profitability.
• Conduct market analysis, competitor benchmarking and customer research to identify new opportunities across agent banking, POS acquiring, distribution-led lending and embedded finance.
• Shape short- and long-term roadmaps for each channel, driving synergy with Renmoney’s core digital products.

Product Lifecycle Management & Execution:

• Lead the end-to-end product development lifecycle from ideation, requirements gathering and user story creation to launch, iteration and retirement.
• Agent Banking: Design and enhance the agent platform (mobile and USSD) to facilitate deposits, withdrawals, transfers, bill payments and loan origination. Build a best-in-class agent onboarding and management system.
• POS Merchant Acquiring: Develop a differentiated value proposition for merchants. Oversee the strategy for POS devices, settlement processes and value-added services such as merchant lending and inventory management.
• Distribution-Led Lending: Design and launch credit products that can be offered through partners (e.g., retail chains, device financiers, agent networks), balancing growth with prudent risk management.
• Embedded Finance (BaaS): Define our API product suite, enabling third-party fintechs and businesses to integrate Renmoney’s credit and financial services into their platforms.

Growth, Efficiency & Customer Experience:

• Collaborate with Sales and Marketing to design and execute acquisition and activation strategies for agents and merchants.
• Drive performance against numeric targets
• Increase the number of active agents and merchants by ≥30% year-over-year.
• Grow the value and volume of loans and savings balances disbursed via alternate channels by ≥40%.
• Reduce onboarding and transaction turnaround times by ≥25%.
• Improve cost per acquisition (CPA) by ≥15% while maintaining healthy unit economics.
• Establish feedback loops with agents, merchants and partners and use data to drive continuous improvement in product features and processes.
• Champion a world-class experience for all stakeholders and ensure high Net Promoter Scores (NPS), targeting a ≥20‑point improvement.

Compliance & Risk Management:

• Ensure all alternate channels adhere to Central Bank of Nigeria (CBN) regulations and other applicable standards. Maintain 100% KYC compliance and zero major regulatory incidents.
• Work closely with Risk, Compliance and Legal teams to design products and processes that minimize fraud and support robust credit risk management. Maintain a non-performing loan (NPL) rate below 5% for loans disbursed via alternate channels.
• Lead regular audits and embed controls throughout the product lifecycle.

Success Metrics / KPIs
Your performance will be measured against clear, quantifiable KPIs that directly tie to business outcomes:

• Scale & Reach: ≥30% YoY growth in active agents and merchants; monthly transaction volume and value targets for agent banking and POS acquiring.
• Portfolio Growth: ≥40% YoY growth in loan disbursement and savings balances via alternate channels; maintain NPL rates under 5%.
• Profitability: Achieve revenue and net transaction value (NTV) targets for each channel; manage the portfolio’s P&L to ensure profitable growth.
• Efficiency & Quality: Reduce agent/merchant onboarding time and loan/savings processing turnaround times by ≥25%; maintain high transaction success rates (TSR) and improve CPA by ≥15%.
• Compliance & Risk: 100% KYC compliance and zero major regulatory findings; robust fraud detection and risk mitigation.
• Satisfaction: Achieve a ≥20‑point improvement in NPS for agents, merchants and partners; deliver best-in-class support and service resolution times.

Requirements

•  5–7 years of product management or channel management experience in fintech, banking, payments or digital services.
• Hands-on experience launching and scaling at least one of the following: agent banking networks, POS merchant acquiring, B2B2C lending products, or embedded finance APIs.
• Proven track record managing a product P&L and executing growth strategies in emerging markets.
• Strong analytical and quantitative skills; proficiency in SQL, Excel, Mixpanel/Amplitude or similar analytics tools.
• Excellent stakeholder management and leadership skills; ability to influence cross-functional teams and engage senior stakeholders.
• Deep understanding of the Nigerian financial services regulatory landscape, particularly CBN guidelines on agent banking, POS acquiring, KYC and consumer protection.
• Bachelor’s degree in Business, Engineering or a related field; MBA or relevant certification (e.g., Certified Scrum Product Owner) is a plus.

Benefits
Renmoney is at the forefront of Nigeria’s digital banking revolution. We are democratizing financial services for millions of Nigerians and powering small businesses with innovative credit and savings solutions. As the Product Manager for Alternate Channels, you will:

• Build products that empower thousands of entrepreneurs and serve millions of customers.
• Own and grow a core engine of Renmoney’s future; you are the CEO of your product with the autonomy to define roadmaps and the resources to execute them.
• Work on complex challenges alongside talented engineers, designers, marketers and risk professionals.
• Operate in one of the most dynamic and competitive fintech markets in the world, with the backing of an established and trusted brand.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Compliance Business Partner

Location: Nigeria
Job type: Full-time (O-site)
Category: Marketing & Communications

Description
We are the place for you, if:

• You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution.
• You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively.
• You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.

The Position

• As a Compliance Business Partner, you will provide guidance and support to the Legal & Compliance department on compliance and other related matters and ensure the company’s compliance with all regulatory and statutory obligations/requirements

Key Responsibilities

• Provide sound advice on compliance matters to Renmoney as well as its various business units and departments.
• Review internal policies and ensure that they are in compliance with all applicable statutory or regulatory requirements.
• Drive awareness and compliance with regulatory and statutory directives and requirements.
• Liaise and engage regulatory bodies/authorities on Renmoney’s behalf.
• Keep abreast of, monitor and analyze regulatory trends and changes in regulatory directives, rules and regulations.
• Assist the Head of Legal and Compliance with any other duties or projects as required.

Requirements

• Candidates should possess an LLB / BL Degree from an accredited university with at least seven (7) years post-call experience.
• Compliance experience in a CBN regulated entity.
• Masters’ Degree will be an advantage.

Benefits

• Competitive salary.
• Comprehensive health insurance.
• Paid time off, including annual leave, public holidays, and parental leave.
• Pension contributions and other statutory benefits.
• Opportunity to work in a fast-growing Fintech where your voice matters and your impact is visible.
• A culture that values open communication, innovation, and continuous growth.
• Modern and collaborative office space.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Field Debt Recovery Officer

Location: Port Harcourt, Rivers
Job Type: Full-time

Job Summary

• We are hiring a Field Recovery Officer responsible for managing and recovering overdue accounts through field operations and direct customer engagement.
• The role involves executing recovery strategies, negotiating realistic repayment plans, and recommending process improvements, while ensuring full compliance with regulatory requirements and company policies.

Key Responsibilities

• Engage defaulting customers and recover overdue debts.
• Negotiate and monitor repayment plans based on financial assessments.
• Update recovery systems and provide insights on debt management strategies.
• Ensure adherence to legal and internal recovery processes.
• Deliver high-quality service aligned with company values and customer care policies.

Requirements

• Bachelor’s degree in business, finance, or a related field.
• Minimum of 2 years’ experience in collections or field recoveries.
• Knowledge of debt recovery principles and legal processes.
• Strong analytical, communication, and negotiation skills.
• Familiarity with call center optimization and financial systems.
• Skip tracing knowledge

Ideal Candidate:

• Proactive, results-driven, and comfortable with ambiguity.
• A strong communicator and problem-solver.
• Enjoys fast-paced, collaborative environments.

Not Ideal for Those Who:

• Prefer highly structured roles with constant direction.
• Thrive in large, hierarchical teams.

Benefits

• A perfect place for people who enjoy prospecting and coming up with solutions to onboard and convert large-scale customer relationships
• A work environment that people who are a self-starters, take initiative, work collaboratively and can self-manage in ambiguity
• You will receive competitive compensation and work with amazing people.
• You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Field Debt Recovery Officer

Location: Abuja
Job Type: Full-time

Job Summary

• We are hiring a Field Recovery Officer responsible for managing and recovering overdue accounts through field operations and direct customer engagement.
• The role involves executing recovery strategies, negotiating realistic repayment plans, and recommending process improvements, while ensuring full compliance with regulatory requirements and company policies.

Key Responsibilities

• Engage defaulting customers and recover overdue debts.
• Negotiate and monitor repayment plans based on financial assessments.
• Update recovery systems and provide insights on debt management strategies.
• Ensure adherence to legal and internal recovery processes.
• Deliver high-quality service aligned with company values and customer care policies.

Requirements

• Bachelor’s degree in business, finance, or a related field.
• Minimum of 2 years’ experience in collections or field recoveries.
• Knowledge of debt recovery principles and legal processes.
• Strong analytical, communication, and negotiation skills.
• Familiarity with call center optimization and financial systems.
• Skip tracing knowledge

Ideal Candidate:

• Proactive, results-driven, and comfortable with ambiguity.
• A strong communicator and problem-solver.
• Enjoys fast-paced, collaborative environments.

Not Ideal for Those Who:

• Prefer highly structured roles with constant direction.
• Thrive in large, hierarchical teams.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online