Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs. The three major arms are: Consulting, Recruitment and Training.
Alfred & Victoria Associates has become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession.
We are recruiting to fill the following positions below:
Job Title: Senior Consultant (GRC)
Location: Nigeria
Employment Type: Full-time
Job Summary
- We are looking for competent and committed professionals of high integrity to join our winning team.
- A Consultant is responsible for providing industry expertise to corporations and individuals.
- Their duties include researching their client and their client’s position within an industry, meeting with company executives or professionals to make suggestions and develop improvement plans based on their needs and maintaining a professional relationship with their clients over time.
Responsibilities
- Develop and implement a system-wide risk management function of the information security program to ensure information security risks are identified and monitored.
- Internally assess, evaluate, and make recommendations to management regarding the adequacy of the security controls for information and technology systems.
- Lead the system-wide information security compliance program, ensuring IT activities, processes, and procedures meet defined requirements, policies, and regulations.
- Develop and implement effective and reasonable policies and practices to secure protected and sensitive data and ensure information security and compliance with relevant legislation and legal interpretation.
- Execute strategy for dealing with increasing number of audits, compliance checks and external assessment processes for internal/external auditors
- Be a key part of GRC projects, end to end from consulting to implementation
- Apply GRC fundamentals incorporated in various processes.
- Understands and document information systems and processes correctly.
- Engage with clients to understand relevant solutions and advise them
- Understands information security controls and how they relate to engagement requirements
- Raise awareness for clients and internal team.
Education / Certifications
- Bachelor’s Degree in an IT-related discipline.
- Experience: 5-7 years of experience in an information systems environment, with strong knowledge of IT Governance and Systems Information Security.
- Working knowledge of frameworks standards and regulations, including PCI, ISO
- 27001/22301/20000, NIST CSF, GDPR, COBIT, TOGAF.
- Experience in conducting VAPT would an advantage.
- Possession of ISO 27001/22301/20000, COBIT 2019, CISA, CISM, CISSP
- Possession of a master’s degree and/or PMP, PRINCE2 would be an advantage
Key Skills & Competencies:
- The ideal candidate would be agile, ability to perform duties independently under general,
- minimal supervision within specific assignments.
- Ability to develop and maintain internal error logs and provide support.
- Proficiency in providing efficient web-portal support.
- Ability to ensure optimal system functionality by monitoring performance metrics.
- Advanced knowledge of data protection and software encryption.
- Ability to keep up with IT trends and innovation.
- Exceptional interpersonal and communication skills.
Application Closing Date
23rd September, 2023.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Job Title: Enterprise Sales Executive (Connectivity Consultant)
Location: Nigeria
Employment Type: Full-time
Job Brief
- We are looking for a high-performing Snr. Enterprise Sales Executive to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.
- You will be responsible for maximizing our sales potential, crafting sales plans and justifying those to plans to the upper management.
Responsibilities
- Prospecting for new sales and opportunities
- Achieving growth and hitting sales targets by successfully managing available resources
- Designing and implementing a strategic business/sales plan that expands company’s customer base and ensure it’s strong presence
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while beingfully aware of new products and competition status
- Ensure the adequacy of sales-related equipment or material
- Respond to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
- Manage customer portfolio to maximize relationship building opportunities.
Requirements
- B.Sc / M.Sc Degree in Business Administration or a related field; certification in sales or marketing will bean asset.
- Successful previous experience as a sales representative, consistently meeting or exceeding targets
- Committed to continuous education through workshops, seminars and conferences
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven ability to drive the sales process from plan to close
- Strong business sense and industry expertise
- Excellent mentoring, coaching and people management skills
- Proven working experience as a project administrator in the information technology sector
- Solid technical background, with understanding or hands-on experience in software development and web technologies
- Excellent verbal and communication skills with proficiency in English Language
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- Well-organized and responsible with an aptitude in problem-solving
- A team player with high level of dedication.
Application Closing Date
7th September, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: Aany application received after this time will be automatically rejected.
Job Title: Experienced Grafana Designer
Location: Nigeria
Employment Type: Full-time
Work Mode: Hybrid
Role Overview
- The Experienced Grafana Designer will be tasked with creating and maintaining interactive dashboards that provide valuable insights to various teams across the organization.
- This role requires a deep understanding of data visualization principles, as well as proficiency in using Grafana to translate complex data sets into meaningful visualizations.
- The ideal candidate will possess a strong portfolio showcasing their expertise and creativity in this field.
Key Responsibilities
- Collaborate with cross-functional teams to understand data visualization requirements.
- Design, develop, and optimize engaging dashboards using Grafana.
- Transform complex datasets into clear, concise, and informative visualizations that aid in identifying trends, patterns, and anomalies.
- Apply advanced data visualization techniques to facilitate data exploration.
- Ensure data accuracy and collaborate with data engineers for consistency.
- Customize and optimize existing dashboards to improve performance and responsiveness.
- Train team members on effective use of Grafana dashboards.
- Participate in design reviews and provide constructive feedback to enhance the quality of dashboards.
- Stay updated on data visualization trends and best practices.
Qualifications
- Bachelor’s Degree in Data Science, Computer Science, or related field.
- 3-5+ years of proven experience as a Grafana Designer or similar role.
- Proficiency in data visualization principles and Grafana’s features.
- Strong portfolio showcasing impactful Grafana dashboards.
- Advanced knowledge of data analysis tools and techniques.
- Excellent collaboration skills.
- Expertise in using Grafana’s features and functions, including plugins, variables, and templating.
- Advanced knowledge of data analysis tools and techniques.
- Familiarity with data query languages (e.g., SQL) and databases.
- Experience collaborating with cross-functional teams and gathering requirements.
- Strong problem-solving skills and the ability to communicate complex concepts effectively.
- Excellent attention to detail and a commitment to delivering high-quality work.
- Strong understanding of data security and compliance considerations.
- Experience with version control and collaborative development environments is a plus.
Salary
Attractive.
Application Closing Date
29th September, 2023.
Method of Application
Interested and qualified candidates should send their tailored CV to: [email protected] using the Job Title as the subject of the email.
Note: Any application received after this time will be automatically rejected.
Job Title: Support Engineer
Location: Nigeria
Employment Type: Full-time
Job Description
- Provide technical support service via phone, email, and other channels as required to clients.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Provide prompt and accurate feedback to customers.
- Ensure proper follow up and closure of all pending tickets.
- Interact with customers to provide and process information in response to complaints and inquiries.
- Escalate cases to another unit and follow up on the case. Ensuring incidents are documented in a professional manner using the available Customer Relationship
Personal Responsibilities
- Report to the Head of Department.
- Respond to client complains in a proper and professional manner.
- Should maintain a high level of personal responsibility.
- Abide and apply the rules and regulations of the department and the company as a whole.
- Responsible for achieving any assignment given by the Manager.
- Keeping up to date with departmental and company notification via Emails, notice board and other mediums.
Academic / Education Qualifications
- Preferred B.Sc / HND in Computer Science.
Experience:
- 2 – 5 years work experience.
- A previous experience in support or IT department
Certifications:
- CCNA is preferred.
- MCP is preferred.
Technical Skill:
- Investigate and troubleshoot customer problems by analyzing bandwidth graphs, packet loss.
- Basic routing & switching knowledge.
- Basic RF knowledge.
- Ability to resolve problems remotely.
Key Skills & Competencies:
- Interpersonal relationship.
- Maintain a good communication and interaction with customers and colleagues.
- Self-learner.
- Communications skills, both verbal and written.
Language Qualifications:
- Good verbal and writing skills in English are mandatory.
Application Closing Date
8th September, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: Any application received after this will be automatically rejected.
Job Title: Support Engineer
Location: Nigeria
Employment Type: Full-time
Job Description
- Provide technical support service via phone, email, and other channels as required to clients.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Provide prompt and accurate feedback to customers.
- Ensure proper follow up and closure of all pending tickets.
- Interact with customers to provide and process information in response to complaints and inquiries.
- Escalate cases to another unit and follow up on the case. Ensuring incidents are documented in a professional manner using the available Customer Relationship
Personal Responsibilities
- Report to the Head of Department.
- Respond to client complains in a proper and professional manner.
- Should maintain a high level of personal responsibility.
- Abide and apply the rules and regulations of the department and the company as a whole.
- Responsible for achieving any assignment given by the Manager.
- Keeping up to date with departmental and company notification via Emails, notice board and other mediums.
Academic / Education Qualifications
- Preferred B.Sc / HND in Computer Science.
Experience:
- 2 – 5 years work experience.
- A previous experience in support or IT department
Certifications:
- CCNA is preferred.
- MCP is preferred.
Technical Skill:
- Investigate and troubleshoot customer problems by analyzing bandwidth graphs, packet loss.
- Basic routing & switching knowledge.
- Basic RF knowledge.
- Ability to resolve problems remotely.
Key Skills & Competencies:
- Interpersonal relationship.
- Maintain a good communication and interaction with customers and colleagues.
- Self-learner.
- Communications skills, both verbal and written.
Language Qualifications:
- Good verbal and writing skills in English are mandatory.
Application Closing Date
8th September, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: Any application received after this will be automatically rejected.
Job Title: IT Sales Executive
Location: Nigeria
Employment Type: Full-time
Responsibilities
- Understanding customers’ diverse, specific business needs and applying product knowledge to meet those needs;
- Presenting and demonstrating the company’s solutions to technical and business decision-makers in the industry;
- Identifying and developing new business through networking and courtesy and follow-up calls;
- Developing effective sales plans using sales methodology;
- Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of the company’s systems and processes, and then documenting them;
- Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
- Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
- Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
- Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale;
- Advising on software features and how they can be applied to assist in a variety of contexts;
- Meeting sales targets set by managers and contributing to team targets;
- Networking with existing customers in order to maintain links and promote additional products and upgrades;
- Responding to tender documents, writing proposals, reports and supporting literature;
- Managing your own diary in order to organize and prioritize daily and weekly goals;
- Contributing to team or progress meetings and updating Management;
- Identifying opportunities across the industries covered and prioritizing among them to achieve best results;
Requirements
- The candidate is expected to possess vast industry knowledge in the commercial sector;
- The candidate is expected to perform independent research and analysis on the company and its products and services;
- Excellent demonstrations and Presentation skills;
- Good pre-sales experience;
- Ability to identify business opportunities and proffer solutions that are of value to our customers through our products and services;
- Solid Territory Management and Account planning skills
- Ability to identify potential customers (customer acquisition management) and retain them as esteemed clients;
- Candidate should possess leadership skills and ability to work within a local and virtual team
- Experience in working with local technology companies as business partners;
- Ability to work under pressure, to multitask, to focus and to deliver.
Qualifications
- University Degree or equivalent
Experience:
- 3 years of successful work experience as a Business Analyst, Pre-sales or Sales professional in an IT company.
- Preferably female for gender balance
Application Closing Date
8th September, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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