Amani Advisory Limited Latest Job Recruitment 2026: Sales Representative, Customer Service Representative, Etc | Apply Now

Amani Advisory Limited is committed to assisting organizations in achieving success by maximizing their most valuable resource – their employees. We offer complete HR solutions to businesses of all sizes and in various industries. Thanks to a team of seasoned HR professionals, we approach every project with expertise, innovation, and a client-centric mindset.
We are recruiting to fill the position below:
Job Title: Customer Service Representative (Fashion)
Location: Osapa London, Lagos
Employment Type: Full-time (Monday – Saturday)
Job Summary
- We are hiring a proactive and focused Customer Service Office with a proven experience in fashion and lifestyle industry to join our team in Lagos.
- If you enjoy communicating clearly, solving problems, and making customers feel valued, we’d love to meet you.
Key Responsibilities
- Respond promptly to customer inquiries via email, chat, social media, and phone.
- Provide accurate information on product availability, sizing, details, and styling recommendations.
- Maintain accurate records of all operational activities
- Assist with order tracking, returns, and exchanges, ensuring all issues are resolved smoothly and professionally.
- Maintain up-to-date knowledge of all product lines, including seasonal drops and bestsellers.
- Collaborate with logistics and fulfillment teams to ensure timely and accurate deliveries.
- Document customer feedback and issues to help improve service and inform team decisions.
- Contribute strategic insights to drive brand visibility, collaborations, and business growth.
Qualifications & Experience
- Minimum of an HND or B.Sc Degree in any relevant field (e.g., Business Administration, Mass Communication, Marketing, or related).
- 2 years proven experience in a customer service role, preferably within the fashion, retail, or lifestyle industry is a MUST.
- Proficiency in Microsoft Office Suite, Google Workspace, and digital collaboration tools.
- Strong organizational, planning, and analytical skills.
- Excellent verbal, written, and interpersonal communication across all levels of the organization.
- Understanding of fashion trends, production processes, and creative workflows.
- Ability to remain calm under pressure and handle multiple priorities in a fast-paced environment with minimal supervision.
- Proximity to Lekki and ability to use social media tools is an added advantage.
Salary
N150,000 monthly.
Application Closing Date
30th September, 2026.
Method of Application
Interested and qualified candidates should forward their CVs to: talent@amaniadvisory.com using the position as the subject of the email.
Job Title: Content Creator
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- We’re looking for a creative, organized, and proactive individual to join our team and help grow our brand through engaging content.
Job Responsibilities
- Manage and grow our social media platforms.
- Plan and execute content strategies.
- Shoot high-quality content for social media.
- Edit videos and create engaging reels and short-form content.
- Assist with day-to-day administrative and personal assistant tasks.
- Stay updated on social media trends and suggest creative content ideas.
- Ensure content is posted consistently and on schedule.
Requirements
- Bachelor’s Degree or HND in Mass Communication, Marketing, Business Administration, Media, or a related field.
- 1-2 years of experience in content creation, social media management, executive assistance, or a similar role
- Strong knowledge of social media management.
- Excellent video editing skills (CapCut, Premiere Pro, Final Cut, or similar).
- Ability to shoot quality content using:
- DJI Osmo Pocket
- Smartphone
- Other basic content creation equipment
- Creative eye for storytelling, lighting, and composition.
- Ability to work independently and meet deadlines.
- Excellent communication and organizational skills.
- Must reside in or around Yaba, Lagos.
Salary
N150,000 monthly.
Application Closing Date
30th September, 2026.
Method of Application
Interested and qualified candidates should forward their CVs to: talent@amaniadvisory.com using the position as the subject of the email.
Job Title: Client Service Assistant
Location: Omole, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a proactive, organized, and customer-focused Client Services Assistant to support the day-to-day activities of the Client Services, Sales, and Operations teams.
- The successful candidate will serve as a key point of contact for clients, responding to inquiries, coordinating requests, following up on outstanding issues, supporting sales activities, and ensuring clients receive timely and professional service.
- The role also involves managing the company’s WhatsApp and social media communication channels, supporting lead generation and retention, maintaining accurate client records, and assisting with content planning and creation.
Key Duties & Responsibilities
Client & Customer Service:
- Respond promptly and professionally to client inquiries via phone, WhatsApp, email, social media, and other communication channels.
- Provide accurate information about the company’s products and services.
- Attend to client requests, enquiries, complaints, changes, renewals, and cancellations.
- Maintain a professional and customer-focused approach in all client interactions.
- Follow up on unresolved client issues and ensure timely resolution.
- Escalate complex complaints or concerns to the appropriate department or management.
- Monitor client satisfaction and identify opportunities to improve the client experience.
Sales & Lead Management:
- Support the Sales Team with lead generation, lead tracking, follow-ups, and conversion.
- Respond to prospective clients and provide relevant product/service information.
- Follow up with leads and existing clients to encourage conversion and repeat business.
- Maintain accurate records of leads, prospects, customers, and sales activities.
- Support customer retention initiatives and maintain positive client relationships.
- Assist the Sales Team with quotations, proposals, presentations, and other sales materials when required.
WhatsApp & Social Media Management:
- Manage the company’s WhatsApp Business account and respond to customer enquiries promptly.
- Monitor and respond to relevant messages, comments, and enquiries across the company’s social media platforms.
- Maintain an organized customer communication database.
- Follow up on leads generated through WhatsApp and social media platforms.
- Support the development and implementation of the company’s content calendar.
- Assist with content creation, including captions, basic graphics, product/service information, and promotional content.
- Ensure all communication published on company platforms is professional, accurate, and aligned with the company’s brand.
Client Records & Documentation:
- Maintain accurate and up-to-date client information and records.
- Document client interactions, requests, complaints, and resolutions.
- Update CRM systems, databases, spreadsheets, and other relevant records.
- Maintain proper documentation of client transactions, orders, requests, and correspondence.
- Ensure client information is handled confidentially and securely.
Operations & Administrative Support:
- Support the Operations and Sales teams with day-to-day administrative activities.
- Coordinate client meetings, calls, appointments, and onboarding sessions.
- Assist with preparing reports, presentations, proposals, and other client-related materials.
- Support the processing and tracking of client orders, changes, and requests.
- Liaise with internal departments to ensure client requests are properly attended to.
- Assist with billing and invoicing enquiries by coordinating with the appropriate department.
- Maintain proper filing and organization of client-related documents.
Reporting & Follow-Up:
- Prepare regular reports on client enquiries, leads, conversions, complaints, and outstanding issues.
- Track pending client requests and ensure appropriate follow-up.
- Provide feedback to management on recurring client concerns and service gaps.
- Monitor response times and ensure client enquiries are handled within the company’s expected service standards.
Requirements
- HND or Bachelor’s Degree in Business Administration, Marketing, Mass Communication, Customer Service, or a related field.
- 1–2 years of experience in customer service, client relations, sales support, administration, or a related role.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office, Google Workspace, and Excel.
- Experience managing WhatsApp Business and social media platforms.
- Basic knowledge of content creation and social media management.
- Experience using CRM systems is an added advantage.
- Strong organizational and multitasking skills.
- Excellent attention to detail.
- Ability to work effectively in a fast-paced environment.
- Strong interpersonal and problem-solving skills.
- Ability to handle client information with discretion and confidentiality.
Salary
N150,000 Monthly.
Application Closing Date
30th September, 2026.
How to Apply
Interested and qualified candidates should forward their CVs to: talent@amaniadvisory.com using the position as the subject of the email.
Job Title: Office Assistant
Location: Omole, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a highly organized, proactive, and responsible Office Assistant to provide administrative and operational support across the organization.
- The ideal candidate will help ensure the smooth day-to-day running of the office by managing reception duties, office supplies, records, facilities, logistics, and general administrative tasks.
- The successful candidate must be professional, detail-oriented, resourceful, and able to work effectively in a fast-paced environment.
Key Responsibilities
Reception & Front Office Management:
- Greet and attend to visitors, clients, and vendors in a professional and welcoming manner.
- Answer, screen, and direct incoming calls and inquiries appropriately.
- Receive, sort, distribute, and dispatch incoming and outgoing mails, packages, and shipments.
- Maintain a neat, organized, and professional reception and office environment.
Administrative Support:
- Provide general administrative and clerical support to the MD, Operations, Sales, and other teams as required.
- Assist with data entry, word processing, photocopying, scanning, printing, and document preparation.
- Schedule appointments, meetings, and meeting rooms.
- Maintain accurate physical and digital filing systems.
- Handle confidential documents and information with discretion.
Office Supplies & Inventory:
- Monitor office supplies and consumables to ensure adequate stock levels.
- Prepare and process requests for office supplies and other administrative needs.
- Maintain proper records of office supplies, purchases, and usage.
- Liaise with approved vendors and suppliers when necessary.
Facilities Management:
- Ensure the office environment is clean, organized, hygienic, and properly maintained.
- Liaise with building management, cleaners, technicians, IT personnel, and other service providers when required.
- Report maintenance issues, equipment faults, and facility concerns promptly.
- Assist in ensuring office equipment and facilities remain functional and in good condition.
Logistics & Event Support:
- Coordinate office-related deliveries, dispatches, and transportation arrangements.
- Assist with logistics for company meetings, events, team lunches, and employee activities.
- Support the Operations Team with general logistical tasks as assigned.
- Coordinate with vendors and service providers to ensure timely delivery of required services.
Record Keeping & Documentation:
- Maintain accurate records of office activities, purchases, deliveries, and administrative transactions.
- Organize and update physical and electronic records.
- Ensure documents are properly filed and easily accessible when required.
- Maintain confidentiality of company and employee information.
Expense & Petty Cash Support:
- Assist with processing invoices, receipts, expense reports, and petty cash transactions.
- Maintain proper documentation for office-related expenses.
- Support the relevant team in tracking routine administrative expenses.
- Ensure expenses are properly recorded and supported by relevant documentation.
Qualifications
- Minimum of an SSCE / OND; HND or Bachelor’s Degree in Business Administration, Office Administration, or a related field is an added advantage.
- Minimum of 1 year of experience in an administrative, clerical, office assistant, receptionist, or similar role.
- Proficiency in Microsoft Office Suite, particularly Word and Excel.
- Good verbal and written communication skills.
- Strong organizational and time-management skills.
- Good attention to detail and accuracy.
- Ability to multitask and prioritize responsibilities effectively.
- Ability to work independently while also functioning effectively as part of a team.
Other Requirements:
- Must reside within the Ikeja, Ogba, Ojodu, or surrounding axis of Lagos.
- Must be reliable, punctual, organized, and professional.
- Must demonstrate good interpersonal and customer service skills.
- Ability to handle confidential information responsibly.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Ability to occasionally lift and move office supplies or equipment where necessary.
- Must be willing to perform other reasonable administrative duties as assigned by management.
Salary
N100,000 monthly.
Application Closing Date
30th September, 2026.
Method of Application
Interested and qualified candidates should forward their CVs to: talent@amaniadvisory.com using “Office Assistant” as the subject of the email.
Job Title: Sales Representative
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Reports to: Business Manager/CEO
Job Description
- The Sales Representative is responsible for delivering an exceptional luxury shopping experience while driving sales of premium fragrances.
- The role requires deep product knowledge, refined customer engagement, and the ability to build long-term relationships with clientele.
Key Responsibilities
Sales & Customer Engagement:
- Welcome clients professionally and provide personalized fragrance consultations.
- Understand customer preferences and recommend suitable perfumes and products.
- Drive individual and store sales targets while maintaining luxury service standards.
- Build strong relationships with repeat and VIP clients to encourage loyalty.
- Upsell and cross-sell complementary products where appropriate.
Product Knowledge & Brand Representation
- Demonstrate expert knowledge of fragrance notes, brands, collections, and usage.
- Stay informed about new launches, limited editions, and brand stories.
- Accurately explain pricing, exclusivity, and product value to clients.
- Uphold brand guidelines, grooming, and professional presentation standards.
Store Operations Support
- Assist with daily opening and closing procedures.
- Handle POS transactions accurately and securely.
- Maintain product displays and ensure shelves are well stocked and organized.
- Support inventory checks and report low stock or discrepancies.
- Ensure the sales floor is clean, orderly, and visually appealing at all times.
Customer Service & After-Sales Support
- Address customer inquiries and concerns promptly and professionally.
- Handle exchanges or complaints in line with company policy.
- Follow up with clients for feedback, repeat purchases, and special offers.
- Maintain client records where applicable for personalized service.
Team Collaboration & Compliance
- Work collaboratively with colleagues to meet store objectives.
- Adhere to store policies, procedures, and loss-prevention guidelines.
- Participate in product training, sales meetings, and performance reviews.
Required Skills & Competencies
- HND / BSc in Business Administration, Marketing, Retail Management, or a related field.
- Experience serving high-net-worth or premium clientele is a strong plus
- 1 – 3 years’ experience in retail sales, preferably luxury, beauty, fragrance, or fashion.
- Excellent communication and interpersonal skills.
- Strong sales and persuasion abilities.
- Passion for luxury fragrances, beauty, or fashion.
- High attention to detail and customer sensitivity.
- Ability to multitask in a fast-paced retail environment.
- Professional appearance and refined demeanor.
- Basic POS and cash-handling skills.
Salary
N200,000 / month.
Application Closing Date
30th September, 2026.
How to Apply
Interested and qualified candidates should forward their CVs to: talent@amaniadvisory.com using the position as the subject of the email.
Amani Advisory Limited Latest Job Recruitment 2026: Sales Representative, Customer Service Representative, Etc | Apply Now
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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