Apply for Wema Bank Plc | Recruitment

Wema Bank Plc – Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.

We are recruiting to fill the position below:

Job Title: Commercial Relationship Management Officer

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers.
• To observe the competition to see what strategies are being used in order to stay ahead of the competition.

Job responsibilities
Sales management:

• Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
• Strong communication and interpersonal skills and the ability to build and maintain relationships.
• To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
• To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
• Manages and maintains current commercial business relationships and seek new accounts through sales.
• Giving sales presentations to a range of prospective customers and engage in frequent storm
• Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
• Effectively convert service recovery to business opportunities and sustain client loyalty.
• Visiting clients and potential customers to evaluate needs or promote products and services.
• Coordinating sales efforts with marketing programs

Risk management:

• Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
• Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
• Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
• Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
• Ensure all documentation is valid and complete in assigned portfolio.
• Adhering to the Bank’s policies and procedures

Financial management:

• Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
• Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
• Analyze financial statements of new customer and evaluate all loan documents.
• Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
• Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
• Negotiating all contracts with prospective customers
• Answering customer questions about credit terms, products, prices and availability

Customer service:

• Deliver and always maintain customer service standards, for improved service delivery.
• Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
• Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
• Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
• Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
• Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
• Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
• Advice customers on financial services
• Handles customer complaints and solve problems.
• Engaging customers on banking products and services
• Approach and sign on new customers

People management:

• Collaborate with peers in the branch to ensure effective support and service delivery.
• Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
• Role model and live the Bank’s values while adhering to all corporate HR policies.
• Exhibit Good leadership skill.

Qualifications
Below are qualifications required to work as a Commercial, RMO

• Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
• Specialized knowledge: Minimum of 5 – 8 years cognate experience
• Professional Certification: CIBN
• Experience: Sales and Marketing
• Digitally Savvy
• Superb interpersonal skills.
• Good communication skills
• A commitment to excellent customer service
• Strategic thinking and ability to analyze and solve problems quickly.
• Ability to work well with others and lead a team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Commercial Relationship Management Officer

Location: Lagos
Employment Type: Full-time

Job Summary

• The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers.
• To observe the competition to see what strategies are being used in order to stay ahead of the competition.

Job responsibilities
Sales management:

• Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
• Strong communication and interpersonal skills and the ability to build and maintain relationships.
• To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
• To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
• Manages and maintains current commercial business relationships and seek new accounts through sales.
• Giving sales presentations to a range of prospective customers and engage in frequent storm
• Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
• Effectively convert service recovery to business opportunities and sustain client loyalty.
• Visiting clients and potential customers to evaluate needs or promote products and services.
• Coordinating sales efforts with marketing programs

Risk management:

• Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
• Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
• Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
• Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
• Ensure all documentation is valid and complete in assigned portfolio.
• Adhering to the Bank’s policies and procedures

Financial management:

• Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
• Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
• Analyze financial statements of new customer and evaluate all loan documents.
• Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
• Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
• Negotiating all contracts with prospective customers
• Answering customer questions about credit terms, products, prices and availability

Customer service:

• Deliver and always maintain customer service standards, for improved service delivery.
• Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
• Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
• Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
• Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
• Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
• Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
• Advice customers on financial services
• Handles customer complaints and solve problems.
• Engaging customers on banking products and services
• Approach and sign on new customers

People management:

• Collaborate with peers in the branch to ensure effective support and service delivery.
• Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
• Role model and live the Bank’s values while adhering to all corporate HR policies.
• Exhibit Good leadership skill.

Qualifications
Below are qualifications required to work as a Commercial, RMO

• Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
• Specialized knowledge: Minimum of 5 – 8 years cognate experience
• Professional Certification: CIBN
• Experience: Sales and Marketing
• Digitally Savvy
• Superb interpersonal skills.
• Good communication skills
• A commitment to excellent customer service
• Strategic thinking and ability to analyze and solve problems quickly.
• Ability to work well with others and lead a team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Commercial Relationship Management Officer

Location: Ogun
Employment Type: Full-time

Job Summary

• The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers.
• To observe the competition to see what strategies are being used in order to stay ahead of the competition.

Job responsibilities
Sales management:

• Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
• Strong communication and interpersonal skills and the ability to build and maintain relationships.
• To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
• To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
• Manages and maintains current commercial business relationships and seek new accounts through sales.
• Giving sales presentations to a range of prospective customers and engage in frequent storm
• Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
• Effectively convert service recovery to business opportunities and sustain client loyalty.
• Visiting clients and potential customers to evaluate needs or promote products and services.
• Coordinating sales efforts with marketing programs

Risk management:

• Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
• Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
• Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
• Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
• Ensure all documentation is valid and complete in assigned portfolio.
• Adhering to the Bank’s policies and procedures

Financial management:

• Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
• Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
• Analyze financial statements of new customer and evaluate all loan documents.
• Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
• Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
• Negotiating all contracts with prospective customers
• Answering customer questions about credit terms, products, prices and availability

Customer service:

• Deliver and always maintain customer service standards, for improved service delivery.
• Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
• Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
• Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
• Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
• Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
• Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
• Advice customers on financial services
• Handles customer complaints and solve problems.
• Engaging customers on banking products and services
• Approach and sign on new customers

People management:

• Collaborate with peers in the branch to ensure effective support and service delivery.
• Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
• Role model and live the Bank’s values while adhering to all corporate HR policies.
• Exhibit Good leadership skill.

Qualifications
Below are qualifications required to work as a Commercial, RMO

• Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
• Specialized knowledge: Minimum of 5 – 8 years cognate experience
• Professional Certification: CIBN
• Experience: Sales and Marketing
• Digitally Savvy
• Superb interpersonal skills.
• Good communication skills
• A commitment to excellent customer service
• Strategic thinking and ability to analyze and solve problems quickly.
• Ability to work well with others and lead a team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Commercial Relationship Management Officer

Location: Osun
Employment Type: Full-time

Job Summary

• The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers.
• To observe the competition to see what strategies are being used in order to stay ahead of the competition.

Job responsibilities
Sales management:

• Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
• Strong communication and interpersonal skills and the ability to build and maintain relationships.
• To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
• To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
• Manages and maintains current commercial business relationships and seek new accounts through sales.
• Giving sales presentations to a range of prospective customers and engage in frequent storm
• Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
• Effectively convert service recovery to business opportunities and sustain client loyalty.
• Visiting clients and potential customers to evaluate needs or promote products and services.
• Coordinating sales efforts with marketing programs

Risk management:

• Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
• Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
• Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
• Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
• Ensure all documentation is valid and complete in assigned portfolio.
• Adhering to the Bank’s policies and procedures

Financial management:

• Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
• Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
• Analyze financial statements of new customer and evaluate all loan documents.
• Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
• Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
• Negotiating all contracts with prospective customers
• Answering customer questions about credit terms, products, prices and availability

Customer service:

• Deliver and always maintain customer service standards, for improved service delivery.
• Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
• Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
• Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
• Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
• Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
• Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
• Advice customers on financial services
• Handles customer complaints and solve problems.
• Engaging customers on banking products and services
• Approach and sign on new customers

People management:

• Collaborate with peers in the branch to ensure effective support and service delivery.
• Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
• Role model and live the Bank’s values while adhering to all corporate HR policies.
• Exhibit Good leadership skill.

Qualifications
Below are qualifications required to work as a Commercial, RMO

• Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
• Specialized knowledge: Minimum of 5 – 8 years cognate experience
• Professional Certification: CIBN
• Experience: Sales and Marketing
• Digitally Savvy
• Superb interpersonal skills.
• Good communication skills
• A commitment to excellent customer service
• Strategic thinking and ability to analyze and solve problems quickly.
• Ability to work well with others and lead a team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Commercial Relationship Management Officer

Location: Ondo
Employment Type: Full-time

Job Summary

• The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers.
• To observe the competition to see what strategies are being used in order to stay ahead of the competition.

Job responsibilities
Sales management:

• Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
• Strong communication and interpersonal skills and the ability to build and maintain relationships.
• To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
• To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
• Manages and maintains current commercial business relationships and seek new accounts through sales.
• Giving sales presentations to a range of prospective customers and engage in frequent storm
• Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
• Effectively convert service recovery to business opportunities and sustain client loyalty.
• Visiting clients and potential customers to evaluate needs or promote products and services.
• Coordinating sales efforts with marketing programs

Risk management:

• Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
• Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
• Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
• Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
• Ensure all documentation is valid and complete in assigned portfolio.
• Adhering to the Bank’s policies and procedures

Financial management:

• Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
• Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
• Analyze financial statements of new customer and evaluate all loan documents.
• Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
• Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
• Negotiating all contracts with prospective customers
• Answering customer questions about credit terms, products, prices and availability

Customer service:

• Deliver and always maintain customer service standards, for improved service delivery.
• Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
• Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
• Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
• Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
• Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
• Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
• Advice customers on financial services
• Handles customer complaints and solve problems.
• Engaging customers on banking products and services
• Approach and sign on new customers

People management:

• Collaborate with peers in the branch to ensure effective support and service delivery.
• Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
• Role model and live the Bank’s values while adhering to all corporate HR policies.
• Exhibit Good leadership skill.

Qualifications
Below are qualifications required to work as a Commercial, RMO

• Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
• Specialized knowledge: Minimum of 5 – 8 years cognate experience
• Professional Certification: CIBN
• Experience: Sales and Marketing
• Digitally Savvy
• Superb interpersonal skills.
• Good communication skills
• A commitment to excellent customer service
• Strategic thinking and ability to analyze and solve problems quickly.
• Ability to work well with others and lead a team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Commercial Relationship Management Officer

Location: Ekiti
Employment Type: Full-time

Job Summary

• The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers.
• To observe the competition to see what strategies are being used in order to stay ahead of the competition.

Job responsibilities
Sales management:

• Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
• Strong communication and interpersonal skills and the ability to build and maintain relationships.
• To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
• To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
• Manages and maintains current commercial business relationships and seek new accounts through sales.
• Giving sales presentations to a range of prospective customers and engage in frequent storm
• Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
• Effectively convert service recovery to business opportunities and sustain client loyalty.
• Visiting clients and potential customers to evaluate needs or promote products and services.
• Coordinating sales efforts with marketing programs

Risk management:

• Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
• Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
• Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
• Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
• Ensure all documentation is valid and complete in assigned portfolio.
• Adhering to the Bank’s policies and procedures

Financial management:

• Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
• Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
• Analyze financial statements of new customer and evaluate all loan documents.
• Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
• Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
• Negotiating all contracts with prospective customers
• Answering customer questions about credit terms, products, prices and availability

Customer service:

• Deliver and always maintain customer service standards, for improved service delivery.
• Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
• Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
• Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
• Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
• Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
• Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
• Advice customers on financial services
• Handles customer complaints and solve problems.
• Engaging customers on banking products and services
• Approach and sign on new customers

People management:

• Collaborate with peers in the branch to ensure effective support and service delivery.
• Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
• Role model and live the Bank’s values while adhering to all corporate HR policies.
• Exhibit Good leadership skill.

Qualifications
Below are qualifications required to work as a Commercial, RMO

• Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
• Specialized knowledge: Minimum of 5 – 8 years cognate experience
• Professional Certification: CIBN
• Experience: Sales and Marketing
• Digitally Savvy
• Superb interpersonal skills.
• Good communication skills
• A commitment to excellent customer service
• Strategic thinking and ability to analyze and solve problems quickly.
• Ability to work well with others and lead a team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Commercial Relationship Management Officer

Location: Edo
Employment Type: Full-time

Job Summary

• The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers.
• To observe the competition to see what strategies are being used in order to stay ahead of the competition.

Job responsibilities
Sales management:

• Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
• Strong communication and interpersonal skills and the ability to build and maintain relationships.
• To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
• To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
• Manages and maintains current commercial business relationships and seek new accounts through sales.
• Giving sales presentations to a range of prospective customers and engage in frequent storm
• Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
• Effectively convert service recovery to business opportunities and sustain client loyalty.
• Visiting clients and potential customers to evaluate needs or promote products and services.
• Coordinating sales efforts with marketing programs

Risk management:

• Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
• Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
• Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
• Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
• Ensure all documentation is valid and complete in assigned portfolio.
• Adhering to the Bank’s policies and procedures

Financial management:

• Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
• Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
• Analyze financial statements of new customer and evaluate all loan documents.
• Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
• Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
• Negotiating all contracts with prospective customers
• Answering customer questions about credit terms, products, prices and availability

Customer service:

• Deliver and always maintain customer service standards, for improved service delivery.
• Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
• Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
• Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
• Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
• Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
• Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
• Advice customers on financial services
• Handles customer complaints and solve problems.
• Engaging customers on banking products and services
• Approach and sign on new customers

People management:

• Collaborate with peers in the branch to ensure effective support and service delivery.
• Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
• Role model and live the Bank’s values while adhering to all corporate HR policies.
• Exhibit Good leadership skill.

Qualifications
Below are qualifications required to work as a Commercial, RMO

• Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
• Specialized knowledge: Minimum of 5 – 8 years cognate experience
• Professional Certification: CIBN
• Experience: Sales and Marketing
• Digitally Savvy
• Superb interpersonal skills.
• Good communication skills
• A commitment to excellent customer service
• Strategic thinking and ability to analyze and solve problems quickly.
• Ability to work well with others and lead a team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Commercial Relationship Management Officer

Location: Rivers
Employment Type: Full-time

Job Summary

• The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers.
• To observe the competition to see what strategies are being used in order to stay ahead of the competition.

Job responsibilities
Sales management:

• Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
• Strong communication and interpersonal skills and the ability to build and maintain relationships.
• To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
• To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
• Manages and maintains current commercial business relationships and seek new accounts through sales.
• Giving sales presentations to a range of prospective customers and engage in frequent storm
• Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
• Effectively convert service recovery to business opportunities and sustain client loyalty.
• Visiting clients and potential customers to evaluate needs or promote products and services.
• Coordinating sales efforts with marketing programs

Risk management:

• Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
• Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
• Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
• Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
• Ensure all documentation is valid and complete in assigned portfolio.
• Adhering to the Bank’s policies and procedures

Financial management:

• Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
• Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
• Analyze financial statements of new customer and evaluate all loan documents.
• Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
• Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
• Negotiating all contracts with prospective customers
• Answering customer questions about credit terms, products, prices and availability

Customer service:

• Deliver and always maintain customer service standards, for improved service delivery.
• Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
• Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
• Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
• Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
• Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
• Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
• Advice customers on financial services
• Handles customer complaints and solve problems.
• Engaging customers on banking products and services
• Approach and sign on new customers

People management:

• Collaborate with peers in the branch to ensure effective support and service delivery.
• Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
• Role model and live the Bank’s values while adhering to all corporate HR policies.
• Exhibit Good leadership skill.

Qualifications
Below are qualifications required to work as a Commercial, RMO

• Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
• Specialized knowledge: Minimum of 5 – 8 years cognate experience
• Professional Certification: CIBN
• Experience: Sales and Marketing
• Digitally Savvy
• Superb interpersonal skills.
• Good communication skills
• A commitment to excellent customer service
• Strategic thinking and ability to analyze and solve problems quickly.
• Ability to work well with others and lead a team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, National Assembly Business

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• Candidate will coordinate and grow the Bank’s Public Sector Business within the National Assembly parastatal in the areas of Deposit, Revenue and Customer base consistently using acceptable standard business practices.
• Candidate should have a proven track record of successfully developing and leading business relationships within the National Assembly Parastatal.
• This position is responsible for operational excellence, staff and business development, client relations and technical delivery.

Job Function / Responsibilities

• Manage Public Sector accounts within the National Assembly Parastatal and related business portfolio through Identifying, developing, and managing key customer relationships in the sector.
• Ensure the generation of low-cost Deposit Liabilities with a view to maximizing float income margin.
• Deepen the market share of the bank in the sector.
• Ensure effective cost management and control to contribute to the Bank’s profit margin.
• Develop appropriate skills to exceed customers’ expectations and translate to continuous incremental income for the bank.
• Manage the prospecting for relationships to broaden and grow balance sheet size and business opportunities.
• Identify growth opportunities, competitor threats, and potential risks.
• Partner with business & strategy leaders.
• Develop knowledge network across business, distribution & outside sources.
• Manage market strategic development. Designs and implements market penetration plans and programs to accomplish business plans or organizational goals targeting business performance.
• Ensure targets set on Account and Business Development are met.
• Meet benchmarks in Deposits, Loan Creation and Loan turnover.
• Day to Day Account Management and Profit Generation

Required Education/ Qualifications

• Bachelor’s Degree in Social Sciences or related disciplines
• MBA or M.Sc. in related relevant disciplines and Professional Qualifications is an added advantage
• Minimum experience: 10-12 years working experience in banking operations and deep expertise within the public sector space.

Skills / Competencies:

• Interpersonal skills
• IT and Computer appreciation
• Communications skills (written and oral)
• Must be self-solution driven, proactive and have acceptable knowledge of the business environment
• Attention to details
• Ability to negotiate
• Relationship management
• Leadership & Supervisory skills
• Proficiency in Microsoft Office tools such as Word and PowerPoint
• Strong financial modeling skills, capable of building from scratch sophisticated “project finance” financial models.
• Credit analysis and structured finance skills.
• Deposit mobilization skills.
• Cross-functional team and multi-disciplinary management skills
• Issue-Based problem-solving skill.
• Presentation and analytical skills
• Planning and organizational skills
• Inter-personal and communication skills.

Benefits

• Healthcare
• Parental Leave (Paternity and Maternity)
• Year-End Bonus (13th month)
• Opportunities for professional development and growth
• Dynamic and collaborative work environment.
• Company Events
• Competitive Pay
• Leave Allowance.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Judicial Business

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• Candidate will coordinate and grow the Bank’s Public Sector Business within the Judiciary arm of Government in the areas of Deposit, Revenue and Customer base consistently using acceptable standard business practices.
• Candidate should have a proven track record of successfully developing and leading business relationships within the Public Sector.
• This position is responsible for operational excellence, staff and business development, client relations and technical delivery.

Key Job Function / Responsibilities

• Manage Public Sector accounts within the Judiciary arm of Government and related business portfolio through Identifying, developing, and managing key customer relationships in the sector.
• Ensure the generation of low-cost Deposit Liabilities with a view to maximizing float income margin.
• Deepen the market share of the bank in the sector.
• Ensure effective cost management and control to contribute to the Bank’s profit margin.
• Develop appropriate skills to exceed customers’ expectations and translate to continuous incremental income for the bank.
• Manage the prospecting for relationships to broaden and grow balance sheet size and business opportunities.
• Identify growth opportunities, competitor threats, and potential risks.
• Partner with business & strategy leaders.
• Develop knowledge network across business, distribution & outside sources.
• Manage market strategic development. Designs and implements market penetration plans and programs to accomplish business plans or organizational goals targeting business performance.
• Ensure targets set on Account and Business Development are met.
• Meet benchmarks in Deposits, Loan Creation and Loan turnover.
• Day to Day Account Management and Profit Generation.

Required Education/ Qualifications

• Bachelor’s Degree in Social Sciences or related disciplines
• MBA or M.Sc. in related relevant disciplines and Professional Qualifications is an added advantage
• Minimum experience: 10-12 years working experience in banking operations and deep expertise within the public sector space.

Skills / Competencies:

• Interpersonal skills
• IT and Computer appreciation
• Communications skills (written and oral)
• Must be self-solution driven, proactive and have acceptable knowledge of the business environment
• Attention to details
• Ability to negotiate
• Relationship management
• Leadership & Supervisory skills
• Proficiency in Microsoft Office tools such as Word and PowerPoint
• Strong financial modeling skills, capable of building from scratch sophisticated “project finance” financial models.
• Credit analysis and structured finance skills.
• Deposit mobilization skills.
• Cross-functional team and multi-disciplinary management skills
• Issue-Based problem-solving skill.
• Presentation and analytical skills
• Planning and organizational skills
• Inter-personal and communication skills.

Benefits

• Healthcare
• Parental Leave (Paternity and Maternity)
• Year-End Bonus (13th month)
• Opportunities for professional development and growth
• Dynamic and collaborative work environment.
• Company Events
• Competitive Pay
• Leave Allowance.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online