ConSol is the premier provider of Contact Centre Services and Business Process Outsourcing (BPO) Customer Management Solutions (CMS) in Nigeria. Our corporate vision as part of our efforts to deliver customer management solutions is Building Bridges, Creating Opportunities. Our Mission is to “Set customer-centric service standards through synergy, trust and excellence in a manner that would enhance the profitability of our stakeholders’.
We are recruiting to fill the position below:
Job Title: Key Accounts Manager (KAM)
Location: Nigeria
Employment Type: Full-time
Job Duties / Responsibilities / Accountabilities
- Maintaining existing client relationships and ensuring that there are continued business transactions from the clients
- Initiate and develop client relationships to drive customer satisfaction
- Drive sales for all of ConSol’s products and services
- Identify new and strategic business opportunities in alignment with the vision of the organization
- Develop innovative proposals and presentations that clearly demonstrate the unique value of ConSol’s solutions
- Analyze potential partner relationships for ConSol’s product lines
- Responsible for end to end sales; from initial contact and understanding of client needs to delivery and closure
- Maintain the CRM database of the organization, utilizing it as a tool to enhance customer satisfaction and profitability
- Researching and evaluating new product opportunities, demand for potential products, and customer needs and insights
- Act as first point of contact for all enquiries regarding ConSol’s services and provide a first response to such enquiries ensuring follow up to possible closure
- Overall marketing strategy and execution of plans for the existing products.
- Analysis of the effectiveness of all marketing efforts
- Working with product development teams to manage new product development for clients
- Managing communication channels for product distribution to clients
- Ensuring effective, brand marketing communications, including the company website, print communication, and advertising
- Managing media and marketing staff and external PR agencies
- Represent the organization in all presentations, meetings, fairs, conferences and such like
- Be responsible for training (as Trainer), coaching, mentoring and human capacity development of staff and external training delegates
Application Closing Date
21st August, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Job Title: Key Accounts Officer
Location: Nigeria
Employment Type: Full-time
Job Duties / Responsibilities / Accountabilities
- Maintaining existing client relationships and ensuring that there are continued business transactions from the clients.
- Initiate and develop client relationships to drive customer satisfaction.
- Drive sales for all of ConSols’ products and Services.
- Identify new and strategic business opportunities in alignment with the vision of the organization.
- Develop innovative proposals and presentations that clearly demonstrate the unique value of ConSols’ Solutions.
- Analyze potential partner relationships for ConSols’ product lines.
- Responsible for end-to-end sales; from initial contact and understanding of client needs to delivery and closure.
- Maintain the CRM database of the organization, utilizing it as a tool to enhance customer satisfaction and profitability.
- Researching and evaluating new product opportunities, demand for potential products and customer needs and insight.
- Act as a first point of contact for all enquiries regarding ConSols’ services and provide a first response to such enquiries ensuring follow up to possible closure.
- Overall marketing strategy and execution of plans for the existing products.
- Analysis of the effectiveness of all marketing efforts.
- Working with product development teams to manage new product development for clients.
- Managing communication channels for product distribution to clients.
- Ensuring effective, brand marketing communications, including the company website, print communication, and advertising.
- Managing communication channels for product distribution to clients.
- Represent the organization in all presentations, meetings, fairs, conferences and such like.
- Be responsible for training (as Trainer), coaching, mentoring, and human capacity development of staff and external training delegates.
Qualifications
- Education Qualification: Minimum of a Bachelor’s Degree
- Professional Qualification: Membership of recognized Sales and/or Marketing Professional Organizations.
- Experience: One – Two (1-2) years’ post-graduation experience in a similar position.
Application Closing Date
29th August, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Job Title: Sales Administrative Officer
Location: Nigeria
Employment Type: Full-time
Job Duties / Responsibilities / Accountabilities
- Receive, review and respond to sales inquiries via telephone, emails and postal emails.
- Generate sales leads/opportunities by carrying out periodic outbound communication via telephone, email blasts.
- Provide data/information and reports to help the Commercial team.
- Gather market intelligence (from Newspaper, online, etc.) to identify new sales leads/opportunities.
- Screen sales leads/opportunities for sales of ConSol’s products and services.
- Provide daily report/list of the leads to the Commercial Team
- Regularly record and update all sales activities on the CRM database.
- Keep all stationery and accessories used in the department and ensure availability when required.
- Coordinate logistics for sales and marketing events for clients.
- Schedule sales meeting and attend/participate in meetings, workshops, events, and exhibitions.
- Ensure effective, brand marketing communications, including the company website, print communication, and advertising.
- Represent the organization in all presentations, meetings, fairs, conferences and other events.
- Perform any other tasks as assigned by Line Manager.
Education Qualification
- Bachelor’s Degree from a recognized institution.
- 1 – 2 years’ post-graduation experience.
Application Closing Date
1st September, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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