The United Nations World Food Programme is the world’s biggest humanitarian organisation addressing global hunger. WFP’s aim is to assist the world in achieving Zero Hunger in our lives. Every day, the World Food Programme strives to guarantee that no child goes to bed hungry and that the poorest and most vulnerable people, particularly women and children, have access to nutritious food.
1). Business Transformation Officer (P2/NOB)
Requisition ID: 830200
Location: Nigeria
Employment Type: Full-Time
Job Purpose
- Partner with the business to understand their needs and operating environment in order to transform business requirements into solutions exploiting IT capabilities and focusing on business satisfaction.
Key Accountabilities (not all-inclusive)
- Lead in the capturing, analyzing and documenting (i.e. through diagrams, flowcharts, data models, user experience designs, storyboards) business requirements for IT solutions and services following WFP policies, standards and strategies.
- Function as the bridge between TEC product focal points and Business owners within WFP and external counterparts for IT solutions and services delivery.
- Communicate business requirements to business counterparts, for a shared understanding of the requirements and effective implementation of strategies/plans.
- Baseline and track business requirements through to implementation ensuring efficient management of change.
- Project manage the deployment, implementation and scale-up of new solutions or new functionality with Technology Division (TEC) teams where applicable including testing and analyzing IT solutions and document the match against business requirements for quality and accuracy.
- Establish and maintain close partnerships with business counterparts to effectively meet their needs.
- Maintain up-to-date service catalogue of IT solutions offered to the business, including current, retired and those in the pipeline to ensure effective knowledge management.
- Manage alignment of IT service levels with SLAs for solutions or services focused on the business needs. Conduct survey on business satisfaction with IT solutions and services.
- Manage estimates, business cases, planning, risk identification, problem and issue management to ensure the effective delivery of IT solutions.
- Adhere to processes, procedures and templates for the Business Relationship Management, Business Analysis, and IT Project Management functions to ensure compliance and consistency.
- Ensure the provision of enhanced business intelligence (BI)/analytics to support CO decision-making and risk mitigation measures, including the development and delivery of standardized dashboard and reports.
- Take full ownership of staff capacity building for the operation and maintenance of WFP-provided applications, including identification of capacity gaps, planning and arranging training and onboarding for system support and maintenance staff.
- Other accountabilities as required
4Ps Core Organisational Capabilities
Purpose:
- Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
- Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
- Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
- Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.
People:
- Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
- Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
- Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
- Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.
Performance:
- Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
- Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
- Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
- Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.
Partnership:
- Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
- Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
- Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
- Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.
Standard Minimum Qualifications
- Education: Advanced University Degree in Computer Science, Engineering or other relevant field, or First University degree with additional years of related work experience or trainings/course.
- Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.
- National Professional: Fluency (level C) in English language and the duty station’s language, if different.
Deadline: 18th November, 2023.
How to Apply: Interested and qualified candidates should use the links below to apply:
2). Security Associate
Requisition ID 830165
Location: Nigeria
Job Purpose
- To perform tasks related to the implementation and assessment of security measures and maintenance of equipment with a view towards providing updates and recommendations to facilitate informed decision-making and secure WFP staff, facilities and operations.
Key Accountabilities (not all-inclusive)
- Review security threats and risks in detail and compile accurate reports on trends and situations that could adversely impact WFP operations, in order to ensure information is accurately collated and sent to senior security staff to support reporting and decision making.
- Review security related information (e.g. security incidents and events, security support to daily activities, etc.) and use corporate or local information management tools to produce a range of analyses and in-depth reports, to ensure that information is readily available for relevant stakeholders.
- Liaise and co-ordinate with local administration, security and law enforcement authorities, communities, UN/NGO security staff and other actors, to facilitate access for safe programme delivery and to mitigate potential risks against staff and other resources.
- Plan and co-ordinate staff activities during field missions and perform security assessments within the area of responsibility to support safe and effective programme delivery.
- Analyse security assessment reports following field missions and present detailed recommendations for risk mitigation to support security situation analysis and facilitate decision-making.
- Assist in advising the Country Director on security risk management matters and safety issues in compliance with the United Nations Security Management System (UNSMS).
- Support the implementation of risk management mitigation measures, including Minimum Operational Security Standards (MOSS) to ensure compliance.
- Support the maintenance and management of security equipment and make recommendations to strengthen technology capacity in line with business requirements.
- Monitor and ensure that all access control procedures are effective and stringently followed by all staff and visitors, in order to maintain a safe and secure environment.
- Maintain and develop recommendations for improving emergency and contingency planning documentation including physical preparations and procedures, to support preparedness for a crisis.
- Deliver security training to staff and review security training needs in order to develop measures to meet business requirements.
- Supervise and provide on-the-job training to other staff supporting their development and high performance.
4Ps Core Organisational Capabilities
Purpose:
- Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
- Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
- Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
- Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.
People:
- Look for ways to strengthen people’s skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
- Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
- Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
- Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.
Performance:
- Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
- Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
- Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
- Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.
Partnership:
- Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
- Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
- Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
- Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.
Standard Minimum Qualifications
- Education: Completion of secondary school education. A post-secondary certificate in the related functional area.
Knowledge & Skills:
- Specialised knowledge of the application of practical methods, techniques, procedures and systems used in security, typically gained through technical training and work experience.
- Broad knowledge and understanding of security logistics, security administration, risk assessment and co-ordination with local authorities and local law enforcement agencies.
- Training and experience in fire and related intervention/evacuation procedures.
- Ability to manage emergency situations and remain calm.
- Attention to detail and constant vigilance in order to promptly detect any breach in security measures.
- Ability to interpret information, use judgement and inform supervisors of any incidents which might impact the UNWFP staff and operations.
- Excellent communication skills in order to maintain frequent correspondence with both, internal staff and external authorities with regards to security advisories and security incidents.
- Willingness to attend security trainings and comply with UNSMS standards.
- Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
- General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.
Deadline: 16th November, 2023.
How to Apply: Interested and qualified candidates should use the links below to apply:
3). Risk & Compliance Officer
Requisition ID: 830074
Location: Nigeria
Employment Type: Full Time
Organizational Context
- These jobs are located in Regional Bureaux (RBs) or Country Offices (COs) covering both the risk and compliance responsibilities.
- In RBs, the job holders are part of a team and will report to the Regional Risk and Compliance Advisor or Regional Risk focal point.
- In COs with lower risk profile the job holders may operate individually and report to the Country Director or the Deputy Country Director with functional supervision from the Regional Risk and Compliance Advisor where present, or the Chief of the Enterprise Risk Management Unit.
Job Purpose
- Provide advice and specialized support in the establishment of effective risk assessment and risk management activities; application of controls and compliance with policies and procedures; and contribution to the overall effectiveness of operations and optimization of WFP resources by championing the mainstreaming of WFP’s risk and compliance framework.
Key Accountabilities (not all-inclusive)
- Contribute to embedding risk assessment in planning and decision making through developing and/or monitoring of key risk appetite metrics and risk indicators, and regular updating of risk registers, including progress towards implementing the risk mitigation actions.
- Provide support to managers in analysing and strengthening existing processes on risk & compliance issues and on maintaining an effective internal control environment to support operational efficiency.
- Provide assistance in ensuring that the use of all WFP resources is in conformity with approved CO strategic plans/project plans, WFP rules and procedures, and donor funding agreements.
- Contribute to ideas on enhancement of adequate internal control systems with clear accountabilities, including performance and risk management systems, monitoring and oversight processes and techniques, tools, processes to support their implementation.
- Contribute to the development of compliance Standard Operating Procedures (SOPs) by 1st Line of Defense colleagues for managing the risk and compliance process, including criteria for conducting risk and compliance missions, training materials and modules, etc.
- Support relevant managers in their regular and ad hoc risk assessments in regional, country and field offices risk assessments to: identify and evalutate risks, assess the effectiveness of the internal controls, and assess the potential for fraud and corruption in operational activities.
- Contribute to risk management effectiveness across the office and all aspects of WFP’s operations.
- Support managers in their fact-finding reviews and fraud risk assessments. Collect and analyse data on fraud incidents, fraud risk metrics, and fraud risk appetite, support training in AFAC standards.
- Contribute to accountability across functional units, prepare comprehensive reports summarising the status of compliance of internal controls, key oversight themes, and using risk information (e.g. risk indicators, incidents) to highlight areas out of risk appetite and contribute ideas on required actions in areas of risk & compliance vulnerability.
- Support managers in the preparation of risk information for management to share with external stakeholders such as UN system-wide engagement, donors, and partners.
- Assess information/training needs and prepare and deliver training programmes or information sessions for colleagues and partners in RB or CO to enhance understanding of risk management and compliance with WFP policies, rules, regulations and procedures.
- Support risk management focal points in region/country offices.
- Demonstrate managerial and functional skills by effectively managing staff and building staff capabilities for high performance results.
- Other duties, as required.
Standard Minimum Qualifications
- Education: Advanced University degree with three-year experience in business/public administration, finance, accounting, international development, audit or other relevant fielld, or First University degree with 6 years of relevant work experience and/or training/courses in audit, performance and risk management or other related fields.
- Experience: Typically five years of relevant progressively responsible experience in leading, undertaking and/or contributing to risk management activities, including assessing and recommending effective internal controls and mitigation actions, in various organizations that use modern enterprise risk management frameworks, techniques and systems.”
- Language: Fluency (level C) in English language.
- Other specific job requirements.
Desired experiences for entry into the role:
- Has gained programme/project management experience
- Has conducted monitoring and reporting activities, demonstrating knowledge of results hierarchy, performance metrics and measurement
- Has conducted risk analysis and developed risk mitigation strategies.
Deadline: 7th November, 2023 by 11:59pm (GMT+1).
How to Apply: Interested and qualified candidates should use the links below to apply:
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- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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