Front Desk / Customer Service Officer at Credible Eye Care, Lagos | Apply Now
Are you looking for a customer service job in Lagos within the healthcare sector? Credible Eye Care, a modern and technology-driven eye care facility, is currently recruiting a Front Desk / Customer Service Officer to join its professional team in Ikorodu (Ebute), Lagos.
This opportunity is ideal for individuals who are polite, proactive, and passionate about delivering excellent customer service in a healthcare environment.
About Credible Eye Care
Credible Eye Care is a high-tech specialist eye care facility committed to delivering professional, exceptional, and high-quality eye care services. The organization focuses on improving visual health and overall wellness through advanced technology and expert medical care.
Credible Eye Care operates with a team of qualified consulting ophthalmologists and optometrists who are well-trained, experienced, and dedicated to providing world-class eye care solutions. The facility prides itself on excellent patient care, efficiency, and professionalism.
Job Overview: Front Desk / Customer Service Officer
The Front Desk / Customer Service Officer plays a key role in creating a positive first impression for patients and visitors. This position involves managing front desk operations, attending to customer inquiries, coordinating appointments, and ensuring smooth daily administrative activities.
As the first point of contact, the successful candidate must demonstrate strong communication skills, professionalism, and the ability to multitask effectively.
Job Details at a Glance
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Job Title: Front Desk / Customer Service Officer
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Company: Credible Eye Care
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Location: Ikorodu (Ebute), Lagos
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Employment Type: Full-time
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Industry: Healthcare / Eye Care Services
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Monthly Salary: ₦120,000 – ₦140,000
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Application Deadline: 31st January, 2026
Key Responsibilities of the Front Desk / Customer Service Officer
The responsibilities of this role include, but are not limited to:
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Attending to customers and patients in a polite, friendly, and professional manner
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Receiving and responding to phone calls and inquiries promptly
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Scheduling appointments and sending appointment reminders to patients
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Keeping accurate records of daily sales and transactions
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Addressing customer complaints and escalating issues when necessary
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Maintaining proper front desk records and documentation
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Supporting smooth communication between patients and medical staff
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Ensuring a welcoming and organized front desk environment
This role requires attention to detail and the ability to handle multiple tasks efficiently.
Required Skills and Qualifications
To be considered for the Front Desk / Customer Service Officer role at Credible Eye Care, applicants must possess the following skills:
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Strong verbal and written communication skills
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Ability to multitask and work efficiently in a busy environment
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A proactive and customer-focused attitude
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Good interpersonal and problem-solving skills
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Professional appearance and conduct
Previous experience in customer service or a healthcare setting will be an added advantage.
Salary and Benefits
Credible Eye Care offers a competitive monthly salary, ranging from:
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₦120,000 – ₦140,000 per month
The organization provides a professional work environment with opportunities to gain experience in the healthcare and eye care industry.
Important Notice to Applicants
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Applicants must be ready to resume immediately
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Candidates must reside within or near Ikorodu (Ebute), Lagos, as proximity to the workplace is a key requirement
Only candidates who meet these conditions are encouraged to apply.
How to Apply for Front Desk / Customer Service Officer at Credible Eye Care
Interested and qualified candidates should follow the steps below:
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Prepare an updated CV highlighting relevant customer service or front desk experience
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Send your CV via email to credibleeyecarejobopening@gmail.com
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Use “Front Desk / Customer Service Officer” as the subject of the email
Application Deadline: 31st January, 2026
Why Consider Working at Credible Eye Care?
Working at Credible Eye Care offers:
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Employment in a reputable and modern healthcare facility
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Competitive monthly salary
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Opportunity to gain experience in eye care and healthcare administration
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A professional and supportive work environment
Final Thoughts
If you are customer-oriented, well-organized, and live within the Ikorodu area, the Front Desk / Customer Service Officer position at Credible Eye Care is an excellent opportunity to build a career in healthcare customer service. Apply early to increase your chances of selection.