Future Moves Recruitment Agency Job Recruitment 2026: Customer Service Officer, Social Media Manager, Etc | Apply Now
Future Moves Recruitment Agency is a licensed full-fledged Human Resource firm with extensive expertise and experience in human Capital development and staffing. Future Moves has exceptional expertise in Talent Sourcing, learning & development, talent management, HR Outsourcing & Payrolling, HR planning & Consulting, Policy Drafting, Culture Change and Organisation Effectiveness by designing and implementing interventions which identify the core areas of development to enhance the overall growth and competitiveness of your organization.
We are recruiting suitably qualified candidates to fill the following positions below:
Job Title: Customer Service Officer
Location: Abakpa, Enugu
Employment Type: Full-time
Work Schedule: Shift-Based
Job Summary
- We are seeking a friendly, professional, and customer-focused Customer Service Officer to serve as a key point of contact for guests visiting the resort.
- The successful candidate will be responsible for delivering excellent guest experiences, handling enquiries and complaints, assisting with ticketing and reservations, and coordinating with other departments to ensure guests receive prompt and efficient service.
- The ideal candidate should have excellent communication skills, a pleasant personality, strong attention to detail, and the ability to remain calm and professional in a busy hospitality environment.
Key Responsibilities
Guest Experience:
- Welcome guests in a warm, friendly, and professional manner.
- Provide accurate information about the hotel, Upside Down House, facilities, activities, and ongoing promotions.
- Ensure guests receive prompt and courteous service throughout their visit.
- Escort or direct guests to appropriate locations where necessary.
- Anticipate guest needs and exceed service expectations.
Customer Service:
- Handle guest enquiries, requests, and complaints professionally.
- Resolve customer concerns promptly and escalate complex issues to the appropriate supervisor or department.
- Follow up on complaints and requests to ensure complete resolution.
- Maintain a positive, helpful, and customer-focused attitude at all times.
Ticketing & Reservations:
- Assist guests with ticket purchases for the Upside Down House and other attractions.
- Process bookings, reservations, and guest registrations accurately.
- Verify payments and issue receipts where required.
- Maintain proper documentation of guest transactions.
Communication & Coordination:
- Liaise with Housekeeping, Food & Beverage, Security, Maintenance, and other departments to ensure guest requests are attended to promptly.
- Communicate operational updates that may affect the guest experience.
- Maintain effective communication with team members during shift handovers.
Administrative Duties:
- Maintain accurate records of guest enquiries, complaints, lost and found items, and service requests.
- Prepare daily customer service reports where required.
- Handle guest information with confidentiality.
- Keep the reception and customer service areas clean, organized, and presentable.
Sales & Upselling:
- Promote hotel facilities, accommodation, restaurants, events, recreational activities, and Upside Down House experiences.
- Inform guests about available activities, packages, and promotions.
- Identify opportunities to increase guest spending through relevant value-added services.
Operational Support:
- Monitor guest flow and waiting times to ensure efficient service delivery.
- Support crowd management during weekends, public holidays, and special events.
- Assist during corporate events, weddings, conferences, and promotional activities.
- Ensure guest service areas are properly organized and ready for service.
Requirements & Qualifications
- OND, HND, or Bachelor’s Degree in Hospitality Management, Business Administration, Customer Service, or a related field.
- Previous experience in customer service, front desk, hospitality, tourism, or a related role is an advantage.
- Excellent verbal and written communication skills.
- Good interpersonal and problem-solving skills.
- Professional, friendly, and presentable personality.
- Strong customer service orientation.
- Ability to handle difficult customers and complaints professionally.
- Ability to work effectively under pressure and in a fast-paced environment.
- Basic computer literacy and ability to use customer service or booking systems.
- Willingness to work shifts, weekends, and public holidays.
Customer Service (1):
- Morning Shift: 8:00 AM – 6:00 PM
- Evening Shift: 6:00 PM – 8:00 AM.
Customer Service (2)
- Morning Shift: 9:00 AM – 4:00 PM
- Evening Shift: 2:00 PM – 8:00 PM.
- Staff will be assigned to shifts based on operational requirements.
Salary
N100,000 monthly.
Application Closing Date
30th August, 2026.
How to Apply
Interested and qualified candidates should submit their application to:careerng@fmragency.comusing the job title as the subject of the email.
Job Title: Cashier / Account Officer
Location: Ogbete, Enugu
Employment Type: Full-time
Job Summary
- This time, our client is looking for a well experienced and competent Cashier / Account Officer.
- They are seeking a reliable, organized, and detail-oriented Accounts Officer to support the day-to-day financial operations of the business. The successful candidate will be responsible for maintaining accurate records of cash and inventory, handling banking transactions, and ensuring proper documentation of financial activities.
- The ideal candidate should be trustworthy, numerate, organized, and able to handle cash and financial records with a high level of accuracy and confidentiality.
Key Responsibilities
Cash Management:
- Maintain accurate records of all cash received and disbursed.
- Monitor daily cash balances and ensure all transactions are properly documented.
- Reconcile cash records and report any discrepancies promptly.
- Ensure proper documentation and filing of cash-related transactions.
Banking & Financial Transactions:
- Deposit cash and other financial instruments at the bank as required.
- Prepare and organize funds for banking transactions.
- Maintain records of all bank deposits and related documentation.
- Support the reconciliation of cash and bank transactions.
Inventory Records:
- Maintain accurate records of inventory received, issued, and remaining in stock.
- Monitor inventory movements and update records regularly.
- Conduct periodic stock checks and identify discrepancies.
- Report inventory shortages, excesses, or inconsistencies to management.
Record Keeping & Documentation:
- Maintain organized and up-to-date financial and administrative records.
- Record daily transactions accurately and ensure supporting documents are properly filed.
- Assist in preparing basic financial reports and summaries when required.
- Ensure all financial records are kept confidential and secure.
General Accounts Support:
- Assist with day-to-day accounting and administrative duties.
- Support the preparation of financial statements and reports.
- Ensure transactions are properly authorized and documented.
- Assist management with financial information and records when required.
Requirements & Qualifications
- OND, HND, or Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field.
- Previous experience in an accounting, cash handling, or finance-related role is an advantage.
- Good knowledge of basic accounting principles.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Strong numerical and analytical skills.
- Excellent attention to detail and accuracy.
- Good record-keeping and organizational skills.
- High level of honesty, integrity, and confidentiality.
- Ability to handle cash responsibly.
- Good communication and interpersonal skill.
Salary
N80,000 / month.
Application Closing Date
31st August, 2026.
How to Apply
Interested and qualified candidates should send their CV to: careerng@fmragency.com using the Job Title as the subject of the email.
Job Title: Receptionist
Location: Agbor, Delta
Employment Type: Full-time
Job Summary
- We are seeking a professional, courteous, and customer-focused Receptionist to join our serviced apartment team.
- The Receptionist will serve as the primary point of contact for guests and will be responsible for providing a warm and professional guest experience while supporting the smooth day-to-day operation of the apartment.
- The ideal candidate should demonstrate excellent customer service, communication skills, discretion, integrity, and professionalism at all times.
Key Responsibilities
Guest Reception & Customer Service:
- Welcome and attend to guests in a friendly and professional manner.
- Assist guests with enquiries regarding rooms, facilities, services, and apartment policies.
- Provide relevant information about the local area when required.
- Respond promptly and professionally to guest requests, concerns, and complaints.
- Escalate serious complaints or operational issues to management.
- Maintain appropriate professional boundaries when interacting with guests.
Reservations & Enquiries:
- Receive and respond to booking enquiries via telephone, WhatsApp, email, and other approved booking channels.
- Provide accurate information regarding room availability, rates, facilities, and services.
- Accurately record new reservations in the designated booking system or register.
- Confirm bookings and payments in line with company procedures.
- Monitor expected arrivals, departures, extensions, and cancellations.
- Immediately communicate booking conflicts or unusual requests to management.
Check-In & Check-Out:
- Conduct guest check-ins and check-outs according to established procedures.
- Verify required guest identification and registration information.
- Confirm payments, deposits, and outstanding balances where applicable.
- Issue and receive room keys/access cards appropriately.
- Coordinate with housekeeping to confirm room readiness before guest arrival.
- Ensure guest records are accurately updated following check-in and check-out.
Payments & Record Keeping:
- Receive and properly record authorised guest payments.
- Issue receipts or payment confirmations according to company procedures.
- Maintain accurate records of payments, deposits, and outstanding balances.
- Ensure cash and payment records are properly reconciled and handed over.
- Immediately report payment discrepancies or suspicious transactions to management.
Communication & Coordination:
- Communicate guest requests promptly to housekeeping, maintenance, security, and management.
- Follow up to ensure guest issues are properly resolved.
- Maintain clear communication during shift handovers.
- Record unresolved matters for the incoming receptionist or management.
- Immediately notify management of emergencies, security concerns, or serious guest incidents.
Front Desk Administration:
- Maintain accurate guest, reservation, and visitor records.
- Answer telephone calls and respond to official messages professionally.
- Keep the reception area clean, organised, and presentable.
- Prepare basic daily occupancy, arrival/departure, and payment reports when required.
- Maintain strict confidentiality of guest and company information.
- Perform other reasonable front-office administrative duties assigned by management.
Requirements
- Possess a Bachelor’s Degree with previous experience as a Receptionist, Front Desk Officer, Guest Relations Officer, or in a similar hospitality role.
- Excellent customer service and interpersonal skills.
- Strong verbal and written communication skills.
- Professional appearance, attitude, and manner.
- Good computer skills and ability to use basic office and booking systems.
- Comfortable handling WhatsApp, telephone, email, and other communication channels.
- Strong attention to detail and record-keeping ability.
- Honest, discreet, reliable, and trustworthy.
- Ability to remain calm and professional when handling difficult guests or complaints.
- Candidates with serviced apartment, hotel, or hospitality experience will be highly considered.
Salary
N200,000 monthly.
Application Closing Date
31st August, 2026.
How to Apply
Interested and qualified candidates should send their applications to: careerng@fmragency.com with the Job Title as subject of the mail.
Job Title: Human Resource Officer
Location: Abule Ado, Satellite Town – Lagos
Industry: Pharmaceutical Industry
Employment Type: Full-Time
Work Schedule: Monday – Saturday
Job Summary
- We are seeking an experienced HR Officer to support the day-to-day HR operations of our client in the pharmaceutical industry.
- The ideal candidate will be responsible for recruitment, onboarding, employee records management, staff relations, and ensuring compliance with company policies and labor regulations.
Key Responsibilities
- Coordinate recruitment activities, including job postings, screening, and interview scheduling.
- Facilitate onboarding and maintain accurate employee records and documentation.
- Respond to employee inquiries and support staff relations activities.
- Assist in organizing training and employee engagement initiatives.
- Coordinate performance appraisal processes and maintain related records.
- Ensure compliance with company policies and employment regulations.
- Support general HR administrative activities and prepare HR reports.
Requirements
- Bachelor’s Degree in Human Resources, Business Administration, or a related field.
- Minimum of 2 years’ experience in an HR role.
- Good knowledge of HR processes and Nigerian labor laws.
- Proficiency in Google Workspace and other HR tools.
- Strong communication, organizational, and interpersonal skills.
- Ability to maintain confidentiality and work effectively in a team.
- Must live around Mile 2
Salary
N190,000 with other benefits
Application Closing Date
29th August, 2026.
Method of Application
Interested and qualified candidates should send their their CV to: jmbanugo@fmragency.com using “HR Officer” as the subject of the mail.
Job Title: Account Officer
Location: Ogbete, Enugu
Employment Type: Full-time
Job Summary
- We are seeking a reliable, organized, and detail-oriented Accounts Officer to support the day-to-day financial operations of the business.
- The successful candidate will be responsible for maintaining accurate records of cash and inventory, handling banking transactions, and ensuring proper documentation of financial activities.
- The ideal candidate should be trustworthy, numerate, organized, and able to handle cash and financial records with a high level of accuracy and confidentiality.
Key Responsibilities
Cash Management:
- Maintain accurate records of all cash received and disbursed.
- Monitor daily cash balances and ensure all transactions are properly documented.
- Reconcile cash records and report any discrepancies promptly.
- Ensure proper documentation and filing of cash-related transactions.
Banking & Financial Transactions:
- Deposit cash and other financial instruments at the bank as required.
- Prepare and organize funds for banking transactions.
- Maintain records of all bank deposits and related documentation.
- Support the reconciliation of cash and bank transactions.
Inventory Records:
- Maintain accurate records of inventory received, issued, and remaining in stock.
- Monitor inventory movements and update records regularly.
- Conduct periodic stock checks and identify discrepancies.
- Report inventory shortages, excesses, or inconsistencies to management.
Record Keeping & Documentation:
- Maintain organized and up-to-date financial and administrative records.
- Record daily transactions accurately and ensure supporting documents are properly filed.
- Assist in preparing basic financial reports and summaries when required.
- Ensure all financial records are kept confidential and secure.
General Accounts Support:
- Assist with day-to-day accounting and administrative duties.
- Support the preparation of financial statements and reports.
- Ensure transactions are properly authorized and documented.
- Assist management with financial information and records when required.
Requirements & Qualifications
- OND, HND, or Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field.
- Previous experience in an accounting, cash handling, or finance-related role is an advantage.
- Good knowledge of basic accounting principles.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Strong numerical and analytical skills.
- Excellent attention to detail and accuracy.
- Good record-keeping and organizational skills.
- High level of honesty, integrity, and confidentiality.
- Ability to handle cash responsibly.
- Good communication and interpersonal skill.
Application Closing Date
31st August, 2026.
How to Apply
Interested and qualified candidates should send their applications to: careerng@fmragency.com with the job title as subject of the mail
Job Title: Social Media Manager
Location: Kano & Lagos
Employment Type: Full-time
Job Summary
- We are seeking a creative, strategic, and results-driven Social Media Manager to manage and grow our brand’s presence across social media platforms.
- The ideal candidate will be responsible for developing social media strategies, managing online communities, driving engagement, and increasing brand visibility across digital channels.
Key Responsibilities
- Develop and implement effective social media strategies aligned with business objectives.
- Manage the company’s social media accounts and online communities.
- Plan and maintain social media calendars and posting schedules.
- Monitor social media trends, conversations, and platform updates.
- Drive audience growth, engagement, and brand visibility.
- Manage audience interactions, comments, messages, and online reputation professionally.
- Plan and execute social media campaigns and promotions.
- Monitor and analyze social media performance and prepare regular reports.
- Track competitors and identify opportunities for improved social media positioning.
- Collaborate with the content and creative teams to ensure consistent brand messaging.
- Stay updated on social media trends, algorithms, tools, and best practices.
Requirements
- Minimum of 3 years’ experience as a Social Media Manager or in a similar role.
- Strong understanding of major social media platforms and digital marketing.
- Experience managing business social media accounts and online communities.
- Strong knowledge of social media analytics and reporting.
- Excellent communication, copywriting, and organizational skills.
- Creative thinker with a strong understanding of audience engagement.
- Proficiency in Meta Business Suite, Canva, and social media analytics tools is an added advantage.
- Ability to manage multiple platforms, projects, and deadlines.
Salary
N300,000 – N400,000 Monthly.
Application Closing Date
30th August, 2026.
How to Apply
Interested and qualified candidates should send their CV and a portfolio showcasing previous social media campaigns, brand management projects, or relevant work to: careerng@fmragency.com using the job title as the subject of the email.
Job Title: Brand Manager
Locations: Kano and Lagos
Employment Type: Full-time
Description
- We are seeking an experienced, strategic, and creative Brand Manager to oversee the development, positioning, and growth of our brand.
- The ideal candidate will be responsible for ensuring a strong and consistent brand identity across all customer touchpoints while developing initiatives that increase brand awareness, customer engagement, and business growth.
Key Responsibilities
- Develop and implement brand strategies aligned with the company’s overall business objectives.
- Manage and strengthen the company’s brand identity, positioning, and image.
- Ensure consistency in brand messaging, visual identity, tone, and communication across all channels.
- Develop and execute brand awareness and marketing campaigns.
- Conduct market and competitor research to identify trends, opportunities, and threats.
- Work closely with the social media, content, creative, sales, and marketing teams.
- Oversee brand campaigns from concept development through execution and evaluation.
- Monitor brand performance, customer perception, and market positioning.
- Analyze campaign and brand performance and provide actionable recommendations.
- Identify opportunities for partnerships, collaborations, activations, and other brand-building initiatives.
- Ensure all marketing materials and communications align with established brand guidelines.
- Stay informed about industry trends, consumer behaviour, and competitor activities.
Requirements
- Minimum of 3 years’ experience as a Brand Manager or in a similar brand/marketing role.
- Strong understanding of brand management, marketing, and consumer behaviour.
- Proven experience developing and executing successful brand campaigns.
- Excellent strategic thinking, communication, and project management skills.
- Strong understanding of market research and performance analytics.
- Creative, commercially aware, and results-oriented.
- Ability to work effectively with cross-functional teams.
- Proficiency in Canva, Google Analytics, Meta Business Suite, or similar marketing tools is an added advantage.
- Ability to manage multiple projects and meet deadlines.
Application Closing Date
31st August, 2026.
How to Apply
Interested and qualified candidates should send their CV and a portfolio showcasing previous social media campaigns, brand management projects, or relevant work to: careerng@fmragency.com using the job title as subject of the mail.
Job Title: Business Manager
Location: Surulere, Lagos
Employment Type: Full-time
Work Schedule: Monday to Friday: 9:00 AM – 7:00 PM, Saturday: 10:00 AM – 5:00 PM
Industry: Fashion
About the Role
- We are seeking an experienced and highly organized Business Manager to oversee daily business operations and ensure smooth coordination across all departments.
- The ideal candidate must be a strong leader with excellent operational, people management, reporting, and problem-solving skills.
- This role requires someone who can drive efficiency, maintain discipline, improve workflow, and support business growth across customer service, procurement, production, quality control, and administration.
Key Responsibilities
- Oversee the day-to-day operations and ensure smooth coordination across all departments.
- Supervise Customer Service, Procurement, Production, Quality Control, and administrative staff to ensure efficiency, accountability, and productivity.
- Monitor every customer order from intake to final delivery to ensure proper workflow, quality output, and timely completion.
- Ensure the CRM and operational systems are properly updated, cleaned, and used effectively for visibility, tracking, and business control.
- Identify operational bottlenecks early and implement practical solutions to improve productivity and service delivery.
- Ensure all departments work in alignment so that production, quality, and delivery targets are consistently achieved.
- Support management in driving sales, customer satisfaction, profitability, and overall business growth.
- Prepare and present regular operational and performance reports to management with clear action points.
- Enforce staff discipline, performance standards, teamwork, and a culture of continuous improvement across the business.
- Carry out any other managerial or operational duties assigned by management from time to time.
Requirements
- Bachelor’s Degree or HND in Business Administration, or a related field.
- Proven experience as a Business Manager or similar leadership role.
- Experience managing teams across customer service, production, procurement, quality control, or administration.
- Strong understanding of business operations, workflow management, and performance reporting.
- Excellent leadership, communication, and people management skills.
- Experience in fashion, retail, production, tailoring, garment-making, or a service-based business is a a must.
- Ability to improve processes and create structure within a growing business.
Salary
N500,000 – N600,000 monthly.
Application Closing Date
31st August, 2026.
How to Apply
Interested and qualified candidates should send their CV to: L.recruiter@fmragency.com using the job title as the subject of the email.
Job Title: Executive Assistant
Location: Oshodi, Lagos
Employment Type: Full-time
Work Mode: Onsite
Work Schedule: Monday – Friday (9:00 AM – 6:00 PM); Saturday (9:00 AM – 3:00 PM)
Industry: Automotive / Automobile Dealership
Job Overview
- FMR Agency is recruiting a proactive and highly organized Executive Assistant to support the business operations of a fast-growing automotive dealership with expansion plans into the real estate sector.
- The successful candidate will serve as the operational backbone of the business, overseeing daily office activities, coordinating staff and vendors, supporting customer service, and ensuring smooth business operations.
- This role requires a resourceful professional who can work independently, improve operational efficiency, and provide executive-level support while contributing to the company’s long-term growth.
- Ultimately, you will ensure seamless day-to-day operations, enhance organizational efficiency, and support the successful expansion of the business into new ventures.
Key Responsibilities
- Oversee the day-to-day operations of the company’s Lagos office to ensure efficient business activities.
- Supervise office staff and coordinate daily workflows to maintain operational excellence.
- Manage executive schedules, appointments, meetings, and administrative activities.
- Coordinate customer inquiries and ensure excellent customer service throughout the customer journey.
- Maintain accurate operational records, documentation, and inventory.
- Liaise with mechanics, body technicians, logistics providers, suppliers, and other external vendors to ensure timely service delivery.
- Follow up on customer leads and support customer relationship management initiatives.
- Coordinate and oversee the company’s social media activities and provide basic marketing support.
- Prepare operational reports, performance updates, and other reports for management.
- Support the planning, establishment, and coordination of the company’s real estate operations as the business expands.
- Identify opportunities to improve operational processes and overall business efficiency.
- Perform other executive support and administrative duties as assigned by Management.
Requirements
- Bachelor’s degree or HND in Business Administration, Management, or a related field.
- Minimum of 3–5 years’ experience in an Executive Assistant, Operations, Office Management, or Administrative role.
- Demonstrated ability to manage business operations with minimal supervision.
- Strong leadership, organizational, and multitasking skills.
- Excellent verbal and written communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other digital productivity tools.
- Experience managing social media platforms and basic marketing activities is an added advantage.
- High level of integrity, professionalism, discretion, and attention to detail.
- Strong problem-solving skills with the ability to prioritize multiple responsibilities in a fast-paced environment.
Benefits
- N200,000 – N250,000 Monthly Salary (depending on qualifications and experience).
- Accommodation Provided.
- Health Insurance (HMO).
- Paid Annual Leave.
- Performance-Based Incentives.
- Excellent career growth opportunities as the company expands into new business sectors.
Application Closing Date
3rd September, 2026.
How to Apply
Interested and qualified candidates should send their CV and a detailed application letter to: hr@fmragency.com using job title as subject of the mail.
Note: Only those with the required years of experience will be considered.
Future Moves Recruitment Agency Job Recruitment 2026: Customer Service Officer, Social Media Manager, Etc | Apply Now
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- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
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- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
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