Jobs Expert Latest Recruitment 2026: Customer Service Officer, Receptionist, Etc. Jobs
Jobs Expert, a recruitment services firm, is recruiting suitable candidates to fill the position below:
Job Title: Customer Service Officer
Location: Omole Phase 2, Lagos
Employment Type: Full-time
Job Summary
- We are looking for a customer-focused and professional Customer Service Officer to serve as the first point of contact for customers.
- The successful candidate will handle customer inquiries, resolve complaints, provide accurate information, and ensure a positive customer experience across all communication channels.
Key Responsibilities
- Respond promptly to customer inquiries via phone calls, WhatsApp, email, social media, and other channels.
- Attend to customer complaints, questions, and requests professionally.
- Follow up with customers to ensure issues are properly resolved.
- Provide accurate information about products, services, orders, pricing, and company policies.
- Process and follow up on customer orders and requests where required.
- Maintain accurate records of customer interactions and complaints.
- Escalate complex customer issues to the appropriate department or supervisor.
- Follow up on leads and existing customers where applicable.
- Build and maintain positive relationships with customers.
- Work with the sales, operations, and other teams to resolve customer issues.
- Prepare customer service reports and provide feedback on recurring customer concerns.
- Maintain a professional and courteous attitude at all times.
Requirements
- OND/HND/Bachelor’s Degree in Business Administration, Marketing, Communication, or a related field.
- 1–3 years of experience in customer service, sales, call centre, or a related role.
- Good knowledge of customer service principles and practices.
- Ability to communicate effectively with different types of customers.
- Must be comfortable using WhatsApp, email, and basic computer applications.
- Ability to work under pressure and handle difficult customers professionally.
- Good organizational and record-keeping skills.
- Candidates with e-commerce, retail, or call-centre experience will be an advantage.
Required Skills:
- Excellent verbal and written communication.
- Active listening.
- Problem-solving.
- Customer relationship management.
- Conflict resolution.
- Patience and emotional intelligence.
- Attention to detail.
- Time management.
- Teamwork.
- Computer literacy.
- Follow-up and persuasion skills.
- Ability to multitask.
- Professional telephone etiquette.
Preferred Qualities:
- Customer-focused and friendly.
- Patient and calm under pressure.
- Reliable and responsible.
- Positive attitude.
- Target-oriented.
- Professional appearance and conduct.
- Willingness to learn and improve.
Application Closing Date
30th September, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Receptionist
Location: Magodo, Lagos
Employment Type: Full-time
Key Responsibilities
- Welcome clients, visitors, and guests in a friendly and professional manner.
- Manage the front desk and ensure the reception area is clean, organized, and presentable at all times.
- Answer, screen, and direct incoming phone calls promptly and professionally.
- Schedule, confirm, reschedule, and cancel client appointments as required.
- Check clients in and out efficiently while ensuring a seamless customer experience.
- Respond to customer inquiries via phone, email, WhatsApp, and social media where applicable.
- Receive and distribute mails, deliveries, and correspondence.
- Process payments, issue receipts, and maintain accurate transaction records.
- Maintain client records and update appointment schedules using the company’s booking system.
- Coordinate with spa therapists, hairstylists, nail technicians, and other staff to ensure appointments run smoothly.
- Inform clients about available services, promotions, packages, and membership offers.
- Handle customer complaints professionally and escalate complex issues to the appropriate supervisor.
- Monitor front desk supplies and notify management when replenishment is required.
- Ensure client confidentiality and protect company information.
- Prepare daily appointment schedules and front desk reports.
- Assist with basic administrative tasks such as filing, data entry, photocopying, and document management.
- Support management with general office coordination and other duties as assigned.
Qualifications
- Minimum of OND / HND / Bachelor’s Degree in any relevant field.
- 1–2 years of experience as a Receptionist, Front Desk Officer, Customer Service Representative, or in a similar role.
- Experience in a spa, salon, hospitality, or wellness environment is an added advantage.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and digital appointment booking systems is preferred.
Key Skills & Competencies:
- Excellent customer service and interpersonal skills
- Strong verbal and written communication skills
- Professional appearance and positive attitude
- Good telephone etiquette
- Strong organizational and multitasking abilities
- Attention to detail and accuracy
- Basic computer proficiency (Microsoft Office and appointment booking systems)
- Ability to work under pressure in a fast-paced environment
- Time management and problem-solving skills
- Integrity and professionalism
Application Closing Date
30th September, 2026.
How to Apply
Interested and qualified candidates should send their CV to: jobs.expert@yahoo.com using “Receptionist” as subject of the mail.
Job Title: Creative Assistant
Location: Omole Phase 2, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a creative, organized, and proactive Creative Assistant to support the creative team in developing engaging content, visual materials, and marketing campaigns.
- The ideal candidate should have a good eye for design, strong communication skills, and the ability to turn ideas into attractive and engaging content.
Key Responsibilities
- Assist with the development of creative concepts and content ideas.
- Support the creation of social media graphics, flyers, presentations, and promotional materials.
- Assist in creating and editing photos, videos, reels, and other digital content.
- Support the planning and execution of social media campaigns.
- Conduct research on current creative, social media, and industry trends.
- Assist with content calendars and ensure materials are delivered on schedule.
- Collaborate with the marketing, sales, and communications teams.
- Help maintain brand consistency across all creative materials.
- Organize creative files, images, videos, and other digital assets.
- Assist with photoshoots, video shoots, events, and other creative projects.
- Make revisions to creative materials based on feedback.
- Perform other creative and administrative duties as assigned.
Requirements
- OND, HND, or Bachelor’s Degree in Graphic Design, Mass Communication, Marketing, Fine Arts, Media Studies, or a related field.
- 1–2 years of experience in a creative, media, marketing, or content-related role is an advantage.
- Basic knowledge of graphic design and content creation.
- Experience with tools such as Canva, Adobe Photoshop, Illustrator, CapCut, or similar platforms.
- Good understanding of social media platforms and digital content.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
- A portfolio of previous creative work is an added advantage.
Required Skills:
- Creativity and originality
- Graphic design
- Content creation
- Photo and video editing
- Social media management
- Copywriting and storytelling
- Good communication skills
- Attention to detail
- Organization and time management
- Teamwork and collaboration
- Problem-solving
- Ability to work under deadlines
- Knowledge of current social media trend.
Application Closing Date
30th September, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Finance Leader
Location: Omole Phase 2, Lagos
Employment Type: Full-time
Job Description
- We are seeking an experienced and strategic Finance Leader to oversee the organization’s financial operations, accounting functions, financial planning, reporting, tax compliance, and overall financial control.
- The Finance Leader will provide financial insights to management, ensure accurate financial records, strengthen internal controls, manage cash flow, and support strategic business decisions through sound financial analysis.
Key Responsibilities
- Lead and oversee the company’s finance and accounting operations.
- Prepare and review monthly, quarterly, and annual financial reports.
- Develop and monitor annual budgets, forecasts, and financial plans.
- Monitor cash flow, working capital, income, expenses, and financial performance.
- Ensure accurate and timely preparation of management accounts.
- Establish and maintain effective financial controls and accounting procedures.
- Monitor accounts payable, accounts receivable, payroll, and general ledger activities.
- Ensure compliance with applicable tax, statutory, and regulatory requirements.
- Coordinate tax filings, audits, and relationships with external auditors and financial institutions.
- Analyze financial performance and provide actionable recommendations to management.
- Identify financial risks and implement appropriate risk-management measures.
- Develop financial models and conduct cost-benefit and profitability analyses.
- Monitor company expenditure and recommend cost-control measures.
- Review financial transactions and ensure proper documentation and authorization.
- Supervise, mentor, and develop the finance and accounting team.
- Ensure compliance with accounting standards and company financial policies.
- Support management in investment, expansion, pricing, and other strategic decisions.
- Liaise with banks, auditors, tax authorities, consultants, and other financial stakeholders.
- Improve finance processes through technology, automation, and efficient reporting systems.
- Present financial reports and business performance insights to senior management.
Requirements
- Bachelor’s Degree in Accounting, Finance, Economics, or a related field.
- Professional qualification such as ACA, ACCA, or CIMA is required/preferred.
- 7–12 years of progressive experience in finance and accounting, with significant leadership experience.
- Proven experience leading a finance/accounting team.
- Strong knowledge of financial reporting, budgeting, forecasting, taxation, and financial controls.
- Experience with accounting software/ERP systems.
- Strong understanding of Nigerian tax and statutory compliance requirements.
- Demonstrated experience in financial analysis and business performance management.
- Experience working with senior management and providing strategic financial advice.
- Strong understanding of accounting standards and financial reporting principles.
- Excellent Excel and financial modelling skills.
- Experience managing audits and relationships with external auditors.
Ideal Candidate Profile:
- The ideal candidate should be a strong finance professional and business partner, capable of moving beyond routine accounting to provide management with accurate financial information, identify business risks, improve profitability, and support strategic decision-making.
Required Skills:
- Financial Management
- Financial Planning & Analysis (FP&A)
- Budgeting & Forecasting
- Financial Reporting
- Cash Flow Management
- Tax & Regulatory Compliance
- Accounting & Bookkeeping
- Financial Modelling
- Cost Control
- Risk Management
- Internal Controls
- Audit Management
- Business Analysis
- Strategic Decision-Making
- Advanced Microsoft Excel
- ERP/Accounting Software
- Team Leadership
- Communication & Presentation
- Problem-Solving
- Attention to Detail
- Commercial Awareness
Application Closing Date
30th October, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Operations Executive
Location: Lagos
Employment Type: Full-time
Job Responsibilities
- Coordinate and oversee daily business operations.
- Ensure smooth workflow across departments and teams.
- Monitor staff attendance, punctuality, productivity, and performance.
- Allocate tasks and follow up to ensure timely completion.
- Monitor inventory, supplies, equipment, and company resources.
- Identify operational challenges and implement effective solutions.
- Prepare daily, weekly, and monthly operational reports.
- Track operational targets and key performance indicators.
- Coordinate with vendors, suppliers, clients, and other stakeholders.
- Ensure company policies, procedures, and operational standards are followed.
- Handle and resolve customer or operational issues promptly.
- Support cost control and improve operational efficiency.
- Monitor the proper use and maintenance of company assets and facilities.
- Assist management with the implementation of operational policies and processes.
Requirements
- Possess a Bachelor’s degree or HND in Business Administration, Management, Operations, or a related field with 2 – 4 years of experience in operations, administration, or a related role.
- Previous experience coordinating teams and daily business activities.
- Good knowledge of operational procedures and reporting.
- Proficiency in Microsoft Office, especially Word and Excel.
- Ability to manage multiple tasks and meet deadlines.
- Ability to work independently and as part of a team.
- Experience in a service, retail, hospitality, or corporate environment is an advantage.
Key Skills:
- Operations Management
- Team Coordination
- Leadership and Supervision
- Communication
- Problem-Solving
- Decision-Making
- Time Management
- Planning and Organization
- Reporting and Documentation
- Customer Service
- Inventory Management
- Conflict Resolution
- Attention to Detail
- Microsoft Office Proficiency
- Multitasking and Prioritization
- Adaptability and Initiative
Application Closing Date
30th September, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Social Media Manager
Location: Omole Phase 2, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a creative, strategic, and results-driven Social Media & Digital Marketing Officer to manage the company’s online presence, create engaging content, grow social media platforms, and support digital marketing campaigns that increase brand awareness, engagement, leads, and sales.
Key Responsibilities
- Develop and implement social media strategies across Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.
- Create, edit, and publish engaging content including graphics, photos, videos, reels, captions, and stories.
- Develop monthly content calendars and ensure consistent posting.
- Manage the company’s social media pages and respond appropriately to comments and messages.
- Plan and execute digital marketing campaigns to increase brand visibility and generate leads.
- Conduct audience, competitor, and market research to identify content and marketing opportunities.
- Monitor social media trends and develop relevant content around trending topics.
- Track social media performance using insights and analytics and prepare regular reports.
- Support paid advertising campaigns, including Meta Ads and other digital advertising platforms.
- Collaborate with the sales and marketing teams to convert online engagement into business opportunities.
- Maintain a consistent brand voice and visual identity across all digital platforms.
Performance Expectations
- The successful candidate will be expected to demonstrate measurable improvement insocial media engagement, audience growth, content quality, brand visibility, website/WhatsApp traffic, lead generation, and digital campaign performance.
Requirements
- B.Sc./HND in Marketing, Mass Communication, Digital Marketing, Media Studies, Business Administration, or a related field.
- 1–3 years of experience in social media management, content creation, or digital marketing.
- Strong knowledge of social media platforms and digital marketing principles.
- Proven ability to create engaging social media content.
- Basic knowledge of social media advertising and campaign management.
- Ability to use social media analytics and insights to measure performance.
- Good understanding of current digital and social media trends.
- A portfolio of previous content or social media work is an added advantage.
Required Skills:
- Content Creation & Storytelling
- Social Media Management
- Digital Marketing
- Graphic Design
- Video Editing & Reels Creation
- Copywriting & Caption Writing
- Social Media Advertising
- Content Planning & Strategy
- Audience Engagement
- Social Media Analytics
- Trend Identification
- Basic SEO Knowledge
- Canva, CapCut or similar creative tools
- Strong communication and interpersonal skills
- Creativity and attention to detail
- Time management and ability to meet deadlines.
Application Closing Date
30th September, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Audit / Account Manager
Location: Omole Phase 2, Lagos
Employment Type: Full-time
Job Summary
- We are looking for a detail-oriented and experienced Audit/Account Manager to oversee the company’s accounting operations, financial records, reporting, budgeting, and internal audit processes. The successful candidate will ensure financial accuracy, compliance, proper documentation, and effective financial controls.
Key Responsibilities
- Manage daily accounting and financial operations.
- Prepare and review financial statements, management accounts, and financial reports.
- Maintain accurate records of income, expenses, invoices, payments, and receipts.
- Monitor accounts payable and accounts receivable.
- Prepare and monitor budgets, cash flow, and financial forecasts.
- Conduct regular internal audits and financial reviews.
- Identify financial discrepancies, errors, and control weaknesses.
- Ensure compliance with applicable accounting standards, tax regulations, and company policies.
- Reconcile bank statements and company accounts.
- Monitor payroll-related accounting records and statutory payments.
- Review financial transactions and supporting documentation.
- Liaise with auditors, banks, tax consultants, and other financial institutions when required.
- Provide management with financial insights and recommendations.
- Develop and maintain effective financial controls and accounting procedures.
- Supervise accounting staff and review their work where applicable.
- Ensure timely preparation and submission of financial reports.
- Support management in financial planning and decision-making.
Requirements
- Bachelor’s Degree or HND in Accounting, Finance, Economics, or a related field.
- 3–5 years of relevant accounting/audit experience.
- Professional qualification such as ICAN, ACCA, or ACA is an added advantage.
- Strong knowledge of accounting principles and financial reporting.
- Experience with accounting software such as QuickBooks, Sage, Odoo, or similar platforms.
- Good knowledge of Microsoft Excel.
- Understanding of Nigerian tax and statutory requirements.
- Experience in auditing, reconciliation, budgeting, and financial analysis.
- Strong attention to detail and accuracy.
- Ability to manage confidential financial information.
Required Skills:
- Financial reporting
- Auditing and internal controls
- Budgeting and forecasting
- Bank and account reconciliation
- Tax and regulatory compliance
- Financial analysis
- Microsoft Excel
- Accounting software
- Data analysis
- Leadership and team management
- Problem-solving
- Attention to detail
- Strong communication and organizational skills
- Integrity and confidentiality.
Application Closing Date
30th September, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Jobs Expert Latest Recruitment 2026: Customer Service Officer, Receptionist, Etc. Jobs
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- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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