Koraplay | Recruitment

Koraplay | Recruitment

Kora is a payment infrastructure for Africa. We offer plug-and-play payment solutions for businesses to launch a tailored payment experience for their customers. At the front and center of what we do every day, we are creating a future void of digital financial barriers across Africa. We are committed to delivering secure, reliable, and easy-to-use digital financial solutions to customers with a guarantee that they are improving their lives.

We are recruiting to fill the position below:

Job Title: Senior Cloud Engineer

Location: Nigeria (Remote)
Employment Type: Full Time

About the role

  • As a payments infrastructure that enables small and large businesses to make and accept payments, we need to achieve and maintain high standards for security, reliability, and availability. This is essential to our goal of delighting businesses and their customers. This is why we are looking for a Senior Cloud Engineer.
  • As we increase our product offerings and scale across regions within and outside Africa, the need for a secure, resilient, and reliable infrastructure becomes even more critical. This role presents a unique opportunity to design and implement a modern cloud infrastructure that provides value to businesses at any scale.
  • As a Senior Cloud Engineer at Kora, you will be focusing on optimizing our payment infrastructure and ensuring high availability, scalability, and security of the system, and improving our software development and delivery process, including automation, CI/CD pipelines, and collaboration between teams, streamlining the development workflows that enable faster and more efficient software releases.

Requirements
Here’s what you’ll be doing:

  • Designing, implementing, and maintaining scalable, available, and fault-tolerant cloud infrastructure on AWS and Azure.
  • Working with the Security team to design and implement a secure cloud infrastructure.
  • Managing and securing access control to cloud resources using best practices.
  • Effectively using observability and/or monitoring tools to get relevant insights to build a performant infrastructure that powers our payment solutions.
  • Creating and maintaining deployment pipelines and infrastructure as code.
  • Building and maintaining CI/CD (Continuous Integration/Continuous Deployment) pipelines for software delivery.
  • Automating build, testing, and deployment processes to enable faster and more reliable software releases.
  • Collaborating with development teams to improve the software development process and implement best practices.
  • Deciding on and putting into practice the safest and quickest method for getting code from development to production.

What you’ll need:

  • 4+ years of experience working as a Cloud Engineer or DevOps Engineer.
  • Expertise in deploying and scaling applications on the cloud, ensuring high availability, fault tolerance, and security.
  • Sound knowledge of the following cloud technologies and their services – AWS, Azure
  • Strong understanding of cloud-native technologies and services, such as Docker for containerization and Kubernetes for orchestration.
  • Proficiency in infrastructure automation using tools like Terraform or CloudFormation.
  • Proficiency in configuration management tools (e.g., Ansible, Chef, or Puppet) to ensure consistent and reproducible environments.
  • Understanding of the concept of observability, how it can be effectively implemented, and how critical it is to managing software at scale.
  • Experience using observability tools or platforms such as Datadog.
  • Understanding of the security best practices and compliance requirements, such as SOC2, ISO 27001, and PCI-DSS is a plus.
  • A strong desire to give our merchants a great experience using our payment infrastructure.
  • Being a strong communicator with excellent written and verbal communication skills.
  • The ability to work in a collaborative environment, as well as independently.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Merchant Success Analyst

Location: Nigeria
Employment Type: Full Time

Job Description

  • As a Merchant Success Analyst at Kora, you will be responsible for managing all aspects of our relationships with merchants and customers, being the first point of contact for issue resolution and enquiries and ultimately guiding them to having the best solution that adapts to their needs.
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Responsibilities

  • Providing top-quality support to our new and existing merchants while ushering them into new markets, products or operations, helping to ensure customer satisfaction and strengthen merchant relationships.
  • Build and maintain strong, long-lasting customer relationships, being the owner of the personalized relationship with customers.
  • Expand current relationships with customers, focusing on the development of new products and operations.
  • Analyze prospects’ business requirements and work closely with the relevant internal stakeholders to help customize specific products to meet their needs.
  • Understand customers’ needs and suggest upgrades or additional features to meet their requirements.
  • Provide the Product team with customers’ feedback to help identify potential new features or products.

Reporting Relationships & Stakeholder Engagement:

  • Report to the Head, Merchant Success and work as part of the vibrant Merchant Success team to ensure utmost merchant satisfaction amidst the high volume.
  • Working collaboratively with our Engineering, Product, Sales, Marketing and Compliance teams, to ensure each merchant is onboarded in a professional, and timely manner.

Requirements

  • A minimum of 2 years experience in a similar role in a B2B environment, financial services or banking industry.
  • Experience in dealing with customers to ensure high-quality interaction management and query handling.
  • Passion for customer success and deep interest in understanding client needs.
  • Great written and verbal communication skills – needed for communicating with a range of people, both internally and externally, and good presentation skills.
  • Ability to achieve optimal conversation ratings and standard KPIs.
  • Experience in delivering client-focused solutions based on customer needs.
  • Excellent interpersonal and communication skills to build effective relationships with customers and work effectively with them.
  • Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time.
  • Strong analytical and problem-solving skills.
  • Passion for customer success and deep interest in understanding client needs.
  • Finally, you promote a “customer first” environment at all times.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Application Security Engineer

Location: Nigeria
Employment Type: Full Time

Job Description

  • As an Application Security Engineer at Kora, you will work with the Application Security team to define and execute the security strategy of our products
  • You will ensure that security is embedded in how we build our products from design and development to testing to how we run them and partner with Product and Engineering teams to strategically guard against existing or emerging threats.
  • This position is responsible for cultivating a culture of security awareness across the Engineering & Product teams.
  • The ideal candidate has deep technical security knowledge and expertise and will help define and implement robust security architecture strategies, frameworks, and governance processes.

Responsibilities

  • Upholding code reviews across all code platforms.
  • Take charge of bug intake and remediation processes for the organization.
  • Provide leadership for application vulnerability scanning and penetration testing remediation.
  • Manage integration with vulnerability check tools such as Static Code Analysis and Dynamic Code Analysis tools.
  • Discover Security exposures and mitigation plans, and report and fix the technical glitches.
  • Administering and carrying out configuration optimization on Web Application Firewalls.
  • Actively participate in security initiatives with minimum supervision.
  • Be the subject matter expert for application security solutions.
  • Provide guidance for junior-level security engineers.
  • Work closely with cross-functional teams (Engineering, DevOps, and Product) while carrying out daily tasks.
  • Responds to computer security incidents according, leverages subject matter expertise where established processes do not exist.
  • Acts as a subject matter expert regarding CSIRT incident response processes.
  • Identify and manage potential and actual operational issues within the incident detection/response domain and take corrective action.
  • Contribute to requirement gathering with the product team in the area of application security.
  • Work together with cross-business units on executing standardized security solutions and integrations.
  • Assist in the development of automated security testing to validate that secure coding best practices are being used.
  • Conduct regular security assessments and report on findings.
  • Work as a red team member, driving an offensive security approach to improving the security posture of the organization.
  • Other duties as assigned by the CISO.
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Requirements

  • Minimum of 3 years experience as an Application Security Engineer.
  • Minimum of Bachelor’s degree in Computer Science or Information Security, or in a related technical field.
  • Someone who has a thorough understanding of attacks and threats.
  • Strong understanding of cybersecurity concepts and principles.
  • Strong understanding of System Architecture, both On-prem and Cloud.
  • Strong software design and implementation know-how, strong familiarity with web protocols, a thorough knowledge of Linux/Unix tools and architecture, and being well-versed in application security and infrastructure security.
  • Experience of performing cyber assessments on systems (including Cloud assessments)
  • Experience of Threat Modelling and Impact/Likelihood assessments is a must
  • Understanding of emerging technologies and corresponding cybersecurity threats
  • Problem-solving and analytical skills.
  • Someone who follows security best practices when performing tasks
  • Self-motivated individual who is adaptive to change.
  • Should possess good communication skills to explain complex security topics in simple language and easy-to-understand concepts.
  • Experience in risk identification, secure software design, secure architectures, secure testing, or vulnerability detection and remediation
  • Experience in service-oriented architecture and web services security
  • Understanding of OWASP 10.
  • SANS, GIAC, CISSP, CISM, CISA, CEH, and any other security certification is desirable.
  • An engineer who is wholeheartedly about automating checks and tests.
  • Finally, you live and breathe security, you have bags of energy, obsess about security & trust and you are passionate and breathe security!

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Koraplay | Recruitment

 

 

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

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