MTN Nigeria Recent Job Openings

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Analyst – RMS Music and Podcast (Digital Services)

Job Identification: 1626
Location: Nigeria
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager, Rich Media Services (Music and Podcasts)
Division: Digital Services

Job Description

  • Adhere to, review, and update consistent, efficient, relevant, and standard policies, processes, and procedures for managing Digital Services’ RMS (music, podcasts, other).
  • Collaborate with cross-functional teams to identify, onboard, and drive the adoption of compelling and relevant RMS (music & podcasts).
  • Document, develop, implement, test, launch, and review digital products/services (RMS, gaming, video) according to the relevant Policies, Procedures, & Processes Document to exceed targets as specified in the business plan.
  • Develop, document and maintain the policies, procedures, and processes for the development of RMS (music & podcasts) using product concept documents, market requirement documents, feature descriptions, use cases, storyboards, and data flow diagrams as may be required.
  • Identify and fulfil the expectations, needs, and priorities of key internal stakeholders, e.g., CEX, CR, CS, EB, Finance, Foundation, HR, IT, Marketing, Networks, Risk & Compliance, and S&D from a product/service (RMS, gaming, video) perspective.
  • Provide accurate, current, data-driven, relevant and understandable analysis, FAQs, information, and reports – including but not limited to competitive intelligence, impacting trends, and weekly performance reports – as may be required to guide management decisions and support the business planning process.
  • Execute tactics – including but not limited to enhanced/new features, go-to-market strategies, and communication/marketing campaigns and promotions – to acquire customers and grow revenues and subscriptions to exceed targets as specified in the business plan.
  • Collaborate closely with Digital Business Development to define, drive, and monitor the design, documentation, development, implementation, testing, launch, management, review, and ongoing support of new RMS (music, podcasts, other) for multiple customer segments according to the approved business plan/roadmap.
  • Monitor RMS (music, podcasts, other) revenue and subscription performance to confirm the validity of the associated business case as specified in the business plan.
  • Interrogate and understand customer (expectations, needs, and priorities), product/service features, growth areas, markets, and trends about existing RMS (music, podcasts, other) to identify new business opportunities.
  • Collaborate closely with the Digital Business Development team to:
  • Identify and develop RMS (music, podcasts, other) that exceed identified/evolving customer expectations, needs, and priorities.
  • Implement product/service withdrawal, ensuring that alternative solutions are available to customers, properly planning a migration path to alternative services, and communicating changes effectively with a limited impact on revenues and subscriptions.
  • Develop and update accurate, current, data-driven, relevant and understandable analysis, FAQs and information packs to guide the use of RMS (music, podcasts, other).
  • Solicit feedback from customers to continuously improve RMS (music, podcasts, other) experiences, journeys, and interfaces.
  • Monitor and expeditiously resolve complaints related to customer expectations, needs, and priorities on RMS (music, podcasts, other)
  • Collaborate with the Digital Business Development team – if necessary – to develop and conduct training programs and technical support guides to introduce new RMS (music, podcasts, other) to internal and external stakeholders – as may be required.
  • Identify the expectations, needs, and priorities of external stakeholders, e.g., aggregators, content partners, regulators, and service partners.
  • Maintain cordial working relationships with internal stakeholders, external partners, suppliers, and other relevant vendors.

Education

  • First Degree in Business Administration, Business Management, Marketing, Social Sciences or any related discipline
  • Certification or training in (Agile) Project Management will be an advantage
  • Fluent in English.

Experience:

  • 3 – 7 years’ experience including:
    • Minimum three (3) years’ work experience in a small- or medium-sized organization.
    • Experience in customer service, growth marketing, product and value proposition development, product life cycle management, and product analytics and performance evaluation.
  • Proficiency in Microsoft Office (Excel, PowerPoint, and Word).
  • Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships across the organization, influence stakeholders, and work as part of a cross-functional team.
  • Experience in Information Technology, OTT, or telecommunications will be an advantage.
  • Ability to analyze customer data, identify critical metrics for any digital product, manage small and large projects, and negotiate with vendors and suppliers on technical and commercial matters will also be an advantage.

Application Closing Date
21st October, 2022 (11:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

Job Title: Analyst – Mobile Advertising, Digital Services

Job Identification: 1630
Location: Nigeria
Job Schedule: Full time
Division: Digital Services
Job Category: MTN Level 2
Reports To: Manager, Mobile Advertising

Job Responsibilities

  • Adhere to, review, and update consistent, efficient, relevant, and standard policies, processes, and procedures for managing Digital Services’ mobile advertising channels, inventory, and platforms
  • Collaborate with cross-functional teams to develop and conduct effective and efficient mobile advertising campaigns, channels, and platforms
  • Ensure mobile advertising channels, inventory, and platforms adhere to all MTNN and regulatory policies relating to digital products and services
  • Identify and fulfil the expectations, needs, and priorities of key internal stakeholders, e.g., CEX, CR, CS, EB, Finance, Foundation, HR, IT, Marketing, Networks, Risk & Compliance, and S&D from a mobile advertising perspective
  • Implement an intra-divisional Internal Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements (cross-functional meetings, sessions, and workshops), engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics
  • Monitor the documentation, development, testing, and launch of mobile advertising channels, inventory, and platforms according to the relevant Policies, Procedures, & Processes Document to exceed targets as specified in the business plan
  • Provide accurate, current, data-driven, relevant and understandable analysis, FAQs, information, and reports – including but not limited to competitive intelligence, impacting trends, and weekly performance reports – as may be required to guide management decisions and support the business planning process
  • Execute tactics to grow mobile advertising revenues and acquire downstream and upstream customers to exceed targets as specified in the business plan
  • Collaborate closely with the Digital Business Development team to define, drive, and monitor the design, documentation, development, implementation, testing, launch, management, review, and ongoing support of new and existing mobile advertising channels, inventory and platforms
  • Monitor mobile advertising revenues to confirm the validity of the associated business case as specified in the business plan, if necessary
  • Monitor the design, documentation, development, implementation, testing, and launch of mobile advertising channels, inventory, and platforms
  • Interrogate and understand downstream and upstream customers (expectations, needs, and priorities), product/service features, growth areas, markets, and trends about existing mobile advertising channels, inventory, and platforms to identify new opportunities
  • Develop and conduct mobile advertising campaigns for various products, segments, and services using multiple channels, inventory, and platforms that exceed identified/evolving customer expectations, needs, and priorities
  • Collaborate with product analysts, managers, and owners to identify their mobile advertising channels, inventory, and platform requirements
  • Solicit feedback from downstream and upstream customers to continuously improve mobile advertising experiences, journeys, and interfaces
  • Monitor and expeditiously resolve complaints related to downstream and upstream customer expectations, needs, and priorities
  • Monitor and improve NPS related to mobile advertising
See also  Airtel Nigeria (Airtel Networks Limited) Ongoing Employment Opportunities

Educational Qualification

  • A First Degree in Marketing, Mass Communication or any related discipline
  • Agile/Project Management Certification will be an added advantage
  • Fluent in English

Experience:

  • 3 – 7 years’ experience including:
  • A minimum of three (3) years in a small- or medium-sized organization
  • Experience in digital marketing, growth marketing, campaign analytics and performance evaluation
  • Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships across the organization, influence stakeholders, and work as part of a cross-functional team
  • Experience in Information Technology, OTT, or telecommunications will be an advantage
  • Ability to analyze and identify critical business/customer/product metrics and negotiate with vendors and suppliers on technical and commercial matters will also be an advantage
  • Proficiency in Microsoft Office (Excel, PowerPoint, and Word)

Application Closing Date
21st October, 2022; 23:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

 

Job Title: Analyst – Campaign Management (Digital Services)

Job Identification: 1629
Location: Nigeria
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Campaign Management
Division: Digital Services

Job Description

  • Implement and monitor Digital Services’ advertising and campaign strategy
  • Adhere to, review, and update consistent, efficient, relevant, and standard policies, processes, and procedures for managing Digital Services’ campaigns, channels, and platforms
  • Collaborate with cross-functional teams to develop and conduct effective and efficient campaigns, channels, and platforms
  • Ensure campaigns, channels, and platforms adhere to all MTNN and regulatory policies relating to digital products and services
  • Identify and fulfil the expectations, needs, and priorities of key internal stakeholders, e.g., CEX, CR, CS, EB, Finance, Foundation, HR, IT, Marketing, Networks, Risk & Compliance, and S&D from a campaign, channel, and platform perspective
  • Implement an intra-divisional Internal Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements (cross-functional meetings, sessions, and workshops), engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics
  • Monitor the documentation, development, testing, and launch of campaigns, channels, and platforms according to the relevant Policies, Procedures, & Processes Document to exceed targets as specified in the business plan
  • Provide accurate, current, data-driven, relevant and understandable analysis, FAQs, information, and reports – including but not limited to competitive intelligence, impacting trends, and weekly performance reports – as may be required to guide management decisions and support the business planning process
  • Use effective and efficient campaigns, channels, and platforms to grow digital revenues and subscriptions to exceed targets as specified in the business plan
  • Monitor digital revenues and subscriptions to confirm the validity of the associated business case as specified in the business plan, if necessary
  • Monitor the design, documentation, development, implementation, testing, and launch of campaigns, channels, and platforms
  • Using campaign results, identify new opportunities such as features, growth areas, markets, and trends

Education

  • First Degree in Marketing, Mass Communication or any related discipline
  • Certification or training in (Agile) Project Management will be an advantage
  • Fluent in English

Experience:

  • 3 – 7 years’ experience including:
    • Minimum of three (3) years in a small- or medium-sized organization
    • Experience in digital marketing, growth marketing, campaign analytics and performance evaluation
  • Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships across the organization, influence stakeholders, and work as part of a cross-functional team
  • Experience in Information Technology, OTT, or telecommunications will be an advantage
  • Ability to analyze and identify critical business/customer/product metrics and negotiate with vendors and suppliers on technical and commercial matters will also be an advantage
  • Proficiency in Microsoft Office (Excel, PowerPoint, and Word).
See also  Recent Job Opening for Operations Interns at UN Women

Application Closing Date
21st October, 2022 (11:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

Job Title: Analyst – Core Products Testing, Marketing

Job Identification: 1634
Location: Nigeria

Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Core Product (Voice)
Division: Marketing

Description

  • Manage and execute the test process as well as maintain test activity logs, reporting status to management.
  • Coordinate user acceptance testing and provide technical guidance during UAT.
  • Execute test scripts (manual or automated) and reviewing results after testing.
  • Evaluate product details according to specifications.
  • Report bugs and errors to development teams
  • Conduct post-release/post-implementation testing.
  • Work with cross-functional teams to ensure quality throughout the product development lifecycle.
  • Use JIRA to track and report application and products defects.
  • Participate in JAD meetings and walkthrough for changes in the requirements.
  • Provide significant contributions to training materials, knowledge content, improve scripting and in-product solutions.
  • Carry out periodic post launch test of launched products and services across all channels.
  • Participate in planning, coordinating and executing project tasks in daily scrum meetings.
  • Produce and maintain test documentation to the required quality standard.
  • Continual development and enhancement of test cases and the supporting test tools and systems.

Requirements
Education:

  • First Degree in any related discipline
  • Fluent in English

Experience:

  • 3 – 7 years’ experience which includes:
    • Minimum of 2 years’ experience as a Quality Assurance Tester or similar role
    • Experience in project management and QA methodology
    • Familiarity with Agile frameworks and regression testing is a plus
    • Ability to document and troubleshoot errors
    • Working knowledge of test management software (e.g. qTest, Zephyr) and SQL
    • Excellent communication skills
    • Attention to detail
    • Analytical mind and problem-solving aptitude
    • Strong organizational skills.

Application Closing Date
21st October, 2022 (11:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

Job Title: Manager – POS Channel, Commercial

Job Identification: 1656
Location: Nigeria
Job Category: MTN Level 3
Job Schedule: Full time
Reports To: Senior Manager – Head Distribution
Division: MoMo Payment Service Bank

Description

  • Develop specific go-to-market strategies for assigned channels
  • Lead channel transformation, when required, to drive new routes to market and improve efficiency to drive cost savings
  • Develop and execute channel strategy to accelerate targeted revenue growth
  • Own roadmap for delivery of channel changes based on consumer insights and business requirements
  • Manage channel lifecycle with specific focus on rationalization and elimination of duplicative channels, introduction of enhanced service offering, re-design of existing channel capabilities
  • Perform data analytics across each of the assigned channels to identify business trends and opportunities for growth
  • Lead all joint business planning activities with channel partners
  • Monitor and prepare periodic report on POS channel profitability, operator performance and sales performance trend and generate periodic channel assessment reports for channel performance review
  • Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of Fintech products and services in this vertical
  • Develop and execute territory specific initiatives and manage profitable and sustainable partnerships to ensure achievement of the Fintech business objectives in the region
  • Drive the integration of channel strategy by developing action plans for achieving targets and ensure effective execution
  • Liaise with management to identify and attend to specific distributor/channel needs, and resolve problems
  • Demonstrate a clear understanding of statutes and regulations related to business operations and POS channel management in the OpCo, financial institutions and the telecommunications sector
  • Act as first point of contact for partners and gather insights on product uses and needs
  • Identify and share opportunities for operational improvements
  • Manage affiliate partner relationships and process applications
  • Other tasks and duties, as assigned

Requirements
Education:

  • First Degree in any related discipline
  • Relevant post graduate qualification is an advantage

Experience:

  • 6 – 13 years’ total experience in a similar position with at least 2 years in a managerial role
  • Experience in Fintech, agency banking or Mobile Money is preferred
  • Experience in Digital Channel development and management
  • Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred.

Application Closing Date
21st October, 2022 (11:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

 

 

 

 

Job Title: Analyst – Customer Acquisition and Compliance (Hinterland, Island, Mainland Boundary – Lagos, Ogun, Oyo, Edo, Kwara Sales and Distribution)

Job Identification: 1618
Locations: Hinterland, Island, Mainland Boundary – Lagos, Ogun, Oyo, Edo and Kwara
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Customer Acquisition
Division: Sales & Distribution

Description

  • Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
  • Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
  • Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
  • Prepare monthly, quarterly and year to date (YTD) measurement reports.
  • Provide functional support to Customer Acquisition Manager
  • Evaluate performance measured against SIM registration channel objectives   in the following areas:
    • Trade Partner and Sub – Trade Partner  Environments
    • Walk-in-Centers
    • Mobile Lite
    • Connect Stores and Connect Points
    • Other Sim Registration Agents
  • Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
  • Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
  • Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
  • Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.
See also  Current Career Opportunity for Medical Records /Billing Officer at Faith City Hospitals Limited

Job Requirements
Education:

  • First Degree in Economics, Business Administration, Accounting or any related discipline.
  • Fluent in English .

Experience:
3 – 7 years’ work experience comprising:

  • Experience working in a medium-sized organization:
    • Project  planning  and reporting, sales/marketing or related function
    • Experience using Data Mining Tools
  • Telecoms experience would be an added advantage

Application Closing Date
19th October, 2022 (11:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

RECOMMENDED JOB SEARCH

  1. Federal and State Government Recruitment

  2. Oil and Gas Jobs

  3. Banking and Finance Jobs

  4. International NGOs Recruitment

  5. Teaching Jobs

  6. Federal and State University Jobs

  7. Federal and State Polytechnic Jobs

  8. Customer Service Jobs

Tired of applying for many job offers and not getting interviews?

We have the solution you are looking for!

Getting your dream job starts with a lot of personal branding and our CV writing experts will help your CV gain clarity and turn your career journey into a professional story by using words – ATS keys specific to your sector that will communicate your skills and experience. And the ability to employers in a unique and professional way, which earns you more job interviews.

Most of our clients testified of getting up to 3 interviews in a week after renewing our professional resume and using our creative cover letter and LinkedIn profile improvement services.

We offer:
* Creative and Professional CV Services
* Creative services and cover letter
* Professional profile improvement services on LinkedIn.

You can purchase any of these services by clicking on the link below

Send an email to [email protected]

We are 100% more than hype.

 

MUST READ: How to Write Your Own Professional CV (Curriculum Vitae)

 

RECOMMENDED SCHOLARSHIP SEARCH FOR INTERNATIONAL STUDENTS

  1. Scholarship In America

  2. Scholarship in UK

  3. Scholarship in Europe

  4. Scholarship in Australia

  5. Fully Funded scholarships and Grants

HOW TO WRITE A JOB APPLICATION COVER LETTER

A cover letter is a document that is attached to an application and aims to introduce the candidate more personally. It should supplement information from a CV or curriculum vitae, address skills and achievements, and highlight a selection of the most relevant accomplishments.

Do you see? This isn’t rocket science. It’s just a message supporting your application.

CLICK HERE FOR GUIDE ON HOW TO WRITE A COVER LETTER 

CAREER GUIDE

As digital transformation changes traditional roles in the workplace and creates new jobs, there is an urgent need for employees to develop and deepen their technical skills to improve the quality of work, foster creativity and remain employable.

If you have a growth mindset, you can close the skills gap and create more exciting job opportunities for yourself. CLICK HERE FOR BEST CAREER ADVICE/GUIDE 

 

Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

Publisher’s Note:

Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.

Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.

Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.

Our services are completely free.
Beware of scammers

MTN Nigeria Recent Job Openings
Scroll to top
Contact Us