Maersk Nigeria Latest Job Vacancies

Job Title: HSE Supervisor

Ref No: R82386
Location: Nigeria
Employment Type: Full-Time

Description 

• As a HSE Supervisor under the guidance of the HSE Business Partner/HSE Manager, you will be responsible for the routine delivery of all HSE policies, practices and operations for the HSE function within APM Terminals, Apapa.

Key Responsibilities

• Plan, develop, Implement and audited the company HSSE management framework and HSSE standards and culture in offices, Depots, and warehouses.
• Manage all HSSE matters within the country (especially depot operation and Whs) in accordance to corporate, global, and regional standards.
• Plan and execute HSSE training and awareness within assigned locations by using a TNA approach.
• Develop documentation based on HSSE management framework and periodically review and audit the documentation, Support area HSSE to produce an area HSSE audit for your scope.
• Conducts, updates HSSE risk profile and risk assessments and ensure risk reduction measures are undertaken and facilitates risk workshops.
• Investigate and report timely all HSSE incidents including learning packs and ensure incident corrective actions are followed up and closed.
• Audit vendors based on company requirements and follow-up to ensure adequate performance.
• Implement business continuity plan and ensure life cycle is followed up and BCM audited and updated with BCM centre team.
• Track and monitor all new investment project and provide support for any new business by raising HSSE section for BC cases and follow up until go live and ensure 6 months HSSE assurance on new projects.
• Implement and develop at the country level all health & safety, security, business continuity management and crisis management tasks.
• To provide support to the operation by maintaining a visible presence in site and providing HSSE technical support.
• Implement critical control point and specially the visual control points to ensure safe operation on the site and yards.
• Identify, Implement and audit all applicable HSSE legislation and applicable standards, to ensure compliance.
• Develop and audit country HSSE Management Plan in line with the area and region strategy for operation, project to ensure a safe work environment for all site employees, contractors, visitors, and community.
• Ensure maintenance and availability of critical safety equipment and devices in line with law requirements.
• Support the Area HSSE Manager for any other related tasks.

Who We Are Looking for

• HSE Certifications (NEBOSH IGC & ISPON Certified) Technical member of IOSH (TechIOSH)
• Minimum 5 years experience in HSE
• Good communication skills
• Extensive knowledge of container terminal operational activities
• Effective negotiation, conflict resolution, and strong influencing skills
• Ability to provide leadership, obtain cooperation and assistance to meet objectives
• Proficiency in English
• Excellent knowledge of Microsoft Office applications
• Must possess a valid driver’s license with driving experience (manual transmission)

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Customer Experience Agent

Location: Nigeria 
Employment Type: Full-time

The Opportunity

• We are looking for a candidate to take up the role of a Customer experience Agent in Lagos, Nigeria.
• This position would involve Delivering a superior Customer experience to our customers, Proactively identifying issues and mitigating them, and ensuring issues raised are resolved quickly.
• The position holder will also be in charge of closely collaborating with other teams, acting as the first point of contact for customers, and actively building strong relationships with customers.
• This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen.
• You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

Main Responsibilities

• Updating/creating customer specific IOP’s.
• Adhering to the standard process and customer specific IOP’s and monitor respective KPI’s.
• Be the primary point of contact for customers and act as an advocate for the customer internally.
• Ensure smooth execution of the end-to-end shipment by working closely with customer and internal stakeholders.
• Identify and execute up-selling opportunities
• Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires.
• Own customer experience. Lead the team to achieve best-in-class Customer Experience.
• Proactively involve in project roll-out and actively seek out continuous improvement opportunities.

Key Requirements

• Minimum of B.Sc or Master’s Degree / MBA in Marketing, Sales or Business-related course.
• Minimum of 3 years of experience in customer service or sales.
• Experience in shipping/logistics industry will be preferred. Must be willing to learn fast.
• Proficient use (above average skill) of Microsoft office tools i.e., excel, word and power point etc.
• Fluent in English (written and oral).
• Strong interpersonal and communication skills.
• Passion for Customer Experience.
• Pro-active person with a service oriented mindset.
• Dedicated, decisive and result orientated with a can-do attitude.
• Likes to get it right the first time and can look ahead to avoid issues from happening.
• Comfortable with changes in management and capable of delivering high quality before, during and after transformation.
• Good process understanding and digital proficiency.
• Comfortable with working with multiple items at the same time whilst keeping quality in focus.
• Well organized, efficient, and effective.
• An excellent team player.
• Good moral compass and ability to work the Company’s values.

We Offer
At Maersk, you’ll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics, and cars. No matter our role in the Region, our end goal is to simplify the lives of our customers through integrated logistics. This is done through seamless processes, best in class digital solutions, and great customer service. So, we offer:

• Results orientation.
• Improved commercial and leadership capabilities.
• Interaction within broader Area for best practice sharing.
• Creating network within the global organization
• Understand market and customer drivers.
• Improve understanding of how best to generate profit for Maersk.
• Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk’s leadership position and contributing to the continuous success of the Maersk Nigeria organization.

Application Closing Date
14th December, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Direct Transport Sales Executive

Ref. R85626
Location: Nigeria
Employment Type: Full-time

Opportunity

• We are looking for a candidate to take up the role of a Direct Transport Sales The Sales Representative plays a crucial role in driving revenue growth by actively seeking out and engaging prospective customers especially those in the concerned vertical.
• This position involves building strong relationships with clients, understanding their needs, presenting product offerings, negotiating contracts, and closing sales.
• The Sales Representative will work closely with the sales team, collaborate with cross-functional departments, and maintain a deep understanding of the market to achieve sales targets and contribute to the overall success of the organization.

Key Responsibilities

• Maintaining Customer Relationships in Nigeria, Lagos.
• Manage and develop the relationships within the customer portfolio.
• Work closely with local product organization to grow and deliver revenue growth For customers with specific area importance, develop account business plans that encompass ocean as well as Logistic & Services products.
• Maintain an overview of the customers business within the geography.
• Identify and win opportunities relevant to O&L products direction setting.
• Sell standalone products depending on customer need
• Define and deliver changes to business targets based on market/asset view.
• Work with the Capacity / Campaign Manager function to formalize the commercial plans and ensure maximization of assets.
• Actively monitor local NPS across segments and drive local initiatives to improve customer satisfaction for all local Accounts.
• Manage stakeholders across the area, region and global functions.
• Actively provide feedback to the sales channel lead based on customer feedback and insights.

Who we are looking for

• Bachelor’s Degree in Business, Marketing, or a related field (or equivalent work experience).
• At least 3 years’ track record of success in sales, preferably in the Logistics & Services industry.
• Strong understanding of Ocean transport, and market dynamics, as well as value added services.
• Excellent knowledge of Trucking.
• Proficiency in English is a MUST.
• Strong communication, presentation, and interpersonal skills.
• Excellent negotiation and closing abilities.
• Self-motivated with a strong drive for results and a passion for exceeding targets.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.
• Proficiency in using CRM systems and sales productivity tools.
• Willingness to travel and meet with clients as needed.

We Offer

• This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen.
• You will be interacting daily with  colleagues internationally, giving you the opportunity to develop your professional skills in a global environment.
• We provide support for you to shape your own career by achieving expertise and learning on the job.

Application Closing Date
14th December, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• If your profile matches job requirements, our recruiter will get in touch to share more about the role and get to know you better.
• If successful, you will discuss the role with the Line Manager and his team.