Mulligan Hotel Ongoing Employment Opportunities

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Mulligan Hotel is a member of a private Nigerian Group of Companies operating in retail, hospitality and property business.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Sabo – Yaba, Lagos

Responsibilities

  • Greet and welcome guests in a friendly and professional manner.
  • Perform check-in and check-out procedures efficiently, ensuring accuracy and attention to detail.
  • Assist guests with inquiries, requests, and reservations, both in person and over the phone.
  • Provide information about hotel facilities, services, and local attractions.
  • Handle guest complaints and resolve issues promptly and effectively, aiming for complete guest satisfaction.
  • Maintain a clean and organized front desk area, ensuring all necessary supplies are stocked.
  • Collaborate with other hotel departments to ensure smooth operations and guest satisfaction.
  • Handle cash and credit card transactions accurately and securely.

Requirements

  • Candidates should possess a Bachelor’s Degree / HND / OND qualification.
  • 2 – 5 years of work experience.
  • Previous experience in a customer service role, preferably in a hotel setting.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and the ability to remain calm under pressure.
  • Proficient in using hotel management software and standard office applications.
  • Ability to multitask and prioritize tasks effectively.
  • Flexibility to work in shifts, including weekends and holidays.
  • Fluency in multiple languages is a plus.

Experience:

  • 1 to 2 years’ experience as a Receptionist in a full-service hotel preferred.

Application Closing Date
20th October, 2023.

Method of Application
Interested and qualified candidates should send their CV in MS Word or PDF format to: career.dominostores@gmail.comusing “Receptionist” as the subject of the mail.

Note: Only qualified Candidates will be shortlisted.

Job Title: Housekeeping Officer

Location: Sabo – Yaba, Lagos

Job Description

  • Answer immediately to requests from guests.
  • Replace used amenities in guest rooms.
  • Provide clean linens and terry for dirty ones.
  • Fold terry, make beds, and ensure bathrooms are clean.
  • Take away, room service items, dirty linen, and trash.
  • Perform checks on all room appliances to ensure they are in good working condition.
  • Adjust furniture, desk items, and appliances when necessary.
  • Dust furnishings and walls and remove marks from them.
  • Carry out floor care duties in hallway and guest rooms, and vacuum carpets.
  • Adhere to all safety, security, and company procedures and policies.
  • Provide immediate reports of any safety hazards, injuries, maintenance problems, or accidents to the supervisor.
  • Apply professional language in communicating with guests and other people.
  • Provide support to the team to achieve common goals.
  • Maintain quality standards and expectations.
  • Keep your uniform clean and make sure to appear professional always.
  • Basic knowledge of cleaning equipment and supplies.
  • Ensure company standards are followed in welcoming and acknowledging all guests.
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Requirements

  • A Degree or HND holder in any field.
  • 2 – 3 years of experience.
  • Meticulous attention to detail.
  • Must possess excellent interpersonal and communication skills.
  • Certified or experienced housekeeping executive or similar role.
  • Good understanding and hands-on experience of maintenance tasks; housekeeping cleaning and washing equipment, tools and cleaning chemicals.

Application Closing Date
12th October, 2023.

Method of Application
Interested and qualified candidates should send their CV in MS Word or PDF format to: career.dominostores@gmail.comusing “Housekeeping Officer” as the subject of the mail.

Note: Only qualified Candidates will be shortlisted.

Job Title: Laundry Officer

Location: Sabo – Yaba, Lagos

Responsibilities

  • Report faulty equipment, and maintenance needs, to the Laundry Supervisor.
  • Knowledge on all laundry procedures, including safety procedures and equipment operation.
  • Sorting, washing, drying, pressing, and folding clothing and other textile items.
  • Removing stains from items using the appropriate procedures.
  • Make sure all clothes are packaged properly with tag numbers and are all in good condition.
  • Clean and maintain laundry and dry-cleaning machines.
  • Ensure uniform and personal appearance are clean and professional.
  • Speak with others using clear and professional language.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Adherence to quality expectations and standards.

Requirements

  • Candidates should possess relevant qualifications.
  • 2+ years of experience in a similar position.
  • Excellent communication skills

Application Closing Date
10th October, 2023.

Method of Application
Interested and qualified candidates should send their CV (MS Word or PDF Format) to: career.dominostores@gmail.com using “Laundry Supervisor” as the subject of the email.

Note: Only qualified Candidates will be shortlisted.

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview
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