1). Sales and Operation Planning Manager
Job Requisition ID: JR1089374
Location: Nigeria
Job Type: Full time
Level: Level 4
Reports to: Head S&OP Africa.
About the Role
- The Sales and Operation Planning Manager leads and drives an inclusive and efficient monthly Sales and Operations Planning (S&OP) process.
- This role is saddled with the task of running S&OE and S&OP meetings to align a consensus plan with Sales, Marketing and Finance.
- It is also responsible for leading any overlays to the baseline volume driven by new product introductions, promotions, price increases and any other commercial activity that may affect demand.
- This role will lead the end-to-end S&OP process for its market and is accountable for the forecast accuracy performance to achieve agreed upon targets.
- The role needs to ensure a balance on all aspects and trade-offs of supply, including running inventory levels and minimising out of stocks, whilst delivering an adaptable supply chain that fulfils Sales forecasts accurately.
Role Responsibilities
Functions:
- Sales and Operations Planning
- Execution
- Consensus Forecast approval.
- Activity forecasting – Overlay of Promotions and Market Intelligence
Important metrics (at country level):
- Sales Forecast Accuracy – Monthly and Weekly
- Sales Forecast Bias
- Forecast Value by step.
- System critical metrics – SKUs with forecast and no sales
- Demand Plan stability
- Utmost error – Oversell /Undersell
Markets:
- This role covers the S&OP process for assigned country and its interactions with the CoE
- Financial and Operational Complexity:
- Responsible for assigned market.
Overall:
- Control the supply of customer product requirements for Diageo with an NSV value of £1,519M from over 24 M EU cases, directly impacting COGS ~ £900M and ~£215M of inventory.
- 9 Markets
- 16 Plants
- 52 Packaging lines
- 58 Warehouses
- ~600 skus produced.
- ~2500 skus sold.
- 32M EU cases
Reports:
- 4 reports
Top Accountabilities
- Facilitate the S&OP process in the Market.
- Lead the generation, alignment and consensus of the 24-month rolling demand plan on SKU/depot level in weekly and monthly buckets in support of the S&OP process.
- Lead the Demand Review step of the S&OP process with the Marketing, Supply, Finance and Commercial teams.
- Facilitate Demand Control process including weekly meetings for quicker decision making in the short term.
- Facilitate delivery of inputs to the S&OP process to ensure quality inputs are received.
- Challenge the AOP projected growth assumptions based on historical trends where important.
- Collaborate with the COE Demand Planners, local Innovation and Commercial teams on volume and size assumptions, shipment timings and cannibalization projections for all new product introductions.
- Fully drives demand and supply integration and continuously drives alignment to one plan.
- Work closely with Finance Manager to ensure volume is translated into value for S&OP process.
- Generate 18-month Consensus Demand Plan (volume)
- Analyse & lead volume assumptions, considering all relevant factors, both internal and external
- Communicate critical forecast changes and supply constraints to partners in the Supply Chain, Sales and Finance teams, as well as the CoE.
- Collaborate with CoE Demand Planners to conduct root cause analysis to identify drivers of forecast error and work together to take the corrective action to drive continuous improvement in forecast accuracy and bias performance.
- Ensure scenario planning for significant events in market (duty changes, customer activities, economic conditions changes, etc.)
Qualifications and Experience Required
Qualifications:
- Degree experience in appropriate Supply Chain, Mathematical, Engineering, or Business Degree.
- APICS CPIM / CSCP or desirable.
Experience:
- +5 years in Supply Chain planning experience (Demand Planning, Supply Planning, Material Planning), including considerable experience leading S&OP process.
- Finance roles would also be considered.
- Wider cross-functional experience preferable e.g., Commercial, Finance or Supply.
- Prior experience leading and embedding S&OP standard process ways of working.
- High degree of quantitative and analytical skills.
Skills and Capabilities:
- Good knowledge, management, and coordination of S&OP process
- Excellent analytical, and decision-making skills.
- Strong influencing and customer engagement skills; able to lead multiply customers across functions and geographies.
- Ability to challenge senior team members and handle tension in S&OP conversations.
- Outstanding verbal, written and presentation skills.
- Detailed understanding of end-to-end supply chain operational processes within Diageo e.g. IBP, S&OP, DRP, MPS, inventory, conversion, logistics and customer service.
- Proficient in MS applications e.g., Excel, Word, PowerPoint, Access, Outlook
- Previous experience working with SAP APO is desirable; however, experience with similar planning tools will be considered.
Barriers to Success in Role:
- Inability to influence and handle team members.
- Lack of credibility with among CoE Leadership and country collaborators (GM’s, Supply Chain Directors, and Leadership Teams).
- Lack of analytical and planning skills
- Lack of effective and clear interpersonal skills
- Inability to be proactive and focus energies on valuable activities.
- Inability to think in the future to anticipate problems and risks.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the link below to apply:
2). Information Management & Records Manager (IM&R)
Job ID.: JR1088956
Location: Nigeria
Employment Type: Full time
About the role
- This Information Management & Records Manager (IM&R) role is a mid-management role reporting directly to the Legal Director with a dotted line to the Finance & Strategy Director. The job holder shall manage, develop, and maintain all business records and information assets (in all formats including paper, cloud, digital and/or electronic media) belonging to Guinness Nigeria.
- This is a specialist role within the Legal function performing and facilitating end to end records management, information management, information security and quality management which includes:
- Implement and embed the company IM&S policies and procedures across the business through a network of trained IM&S champions and users.
- End to end Document and Records Management.
- Document and information retention, retrieval and disposal, including management of all company document libraries and archives, whether external or internal.
- Electronic records management – includes information management in emails, databases and all company electronic systems.
- Business continuity management for all company records and information operations, assets and procedures.
- In collaboration with the global IT team, management and securing of all sensitive company information assets including intellectual property and commercially sensitive data.
- Ensure the business remains compliant and maintains full IM&S compliance with laws and regulations, statutory, security and industry standards and best practice, Nigerian Data Protection Regulation (NDPR), General Data Protection Regulation and Diageo Data Privacy Guidelines among others.
- Fully operate and maintain market cyber risk register. Act as the lead internal auditor for IM&S to ensure that the IM&S program is fully embedded within the business and is adequate and effective.
- Manage all external and internal IM&S service providers and consultants.
- Design and implement an effective IM&S training and awareness plan.
Role Responsibilities
Operational/Business Accountabilities:
- Ensure the business remains compliant to all regulatory, statutory and industry standards. Monitor and advise the business on statutory compliance, regulatory and legislative issues relating to IM&S in Nigeria.
- Develop business management systems. Areas include: policy and procedural development, internal auditing, risk assessments, control selection and implementation, employee awareness and non-compliance & non-conformance management.
- Ensure each function is compliant and self-reliant and capable of complying with and fully executing the group IM&S agenda.
- Develop and review retention schedules and develop Information Asset Inventories across the business.
- Fully implement all IM&S related CARM controls and processes.
- Provide Leadership and guidance to the IM&S champions’ network as evidenced by consistent results across the business.
- Provide professional service-delivery and assistance to management across business functions.
- Manage all aspects of IM&S, ensuring applicable standards and compliance requirements are maintained.
- Provide IM&S architecture knowledge liaising with IT to the relevant teams in support of all company projects (including technology projects and system implementations), including planning and coordinating the implementation of information security technologies.
- Working with the IT department, ensure appropriate security monitoring of IT systems is in place and confirm they are maintained to appropriate security standards.
- Lead and conduct reviews of information security arrangements to identify any security threats/weaknesses and suggest appropriate mitigation action to ensure company security standards are maintained.
- Develop, own and maintain information security metrics that measure the effectiveness of the Information Security program.
- Conduct IM&S audits as required by the IM&S policies and in accordance with the company audit plan.
- Lead and conduct business impact assessments to ensure critical processes are identified and business continuity plans are in place.
- Identify, analyse, and manage the remediation of IM&S risks.
- Establish and maintain IM&S documentation and control procedures.
- Monitor changes in legislation and accreditation standards that affect information security management and report to the Legal & Security Director.
- Liaise with external auditors and consultants as appropriate on required IM&S and compliance audits and initiatives.
- Provide support to all functions in the business in relation to total records and information management.
- Writing management and IM&S reports and presentations.
- “The role-holder will be required to undertake such tasks as may be reasonably expected within the scope and grading of the post”.
Management Accountabilities
- Participate and contribute to cross functional projects and initiatives to minimize IM&S risks and ensure achievement of the business objectives.
- Ensure an improved control environment in Guinness Nigeria.
- Ensure the optimization of monetary and support resource use in Guinness Nigeria.
Leadership Responsibilities:
- The role holder will be a key member of the Legal function, represent the Legal function in cross functional meetings and will closely interface with all the Guinness Nigeria functions.
- Lead and drive the DSA IM&S committee as per the company IM&S policy as a key deliverable.
- Drive, embed, support, implement and achieve the strategic plans and objectives of IM&S and the Legal & Finance functions in line with the business strategy.
- Identify new initiatives and proposals, aligned with the Legal & Finance functions strategic plan and the Company’s strategy and values to ensure IM&S and legal & security operates at the heart of the business, as both effective risk managers and business partners.
- Continuously develop technical and managerial skills and acting as a leader and role model in the business.
Relationships:
- Communicate effectively to solve problems and offer solutions across the Business.
- Regular communication, sharing of knowledge and learnings are expected between the team members to ensure cohesion and collaboration within the Legal and Finance functions.
- Build and maintain good relationships with experts in the legal field, and the private sector.
- Build strategic relationships with key stakeholders and partners to drive key business and legal results including relevant Regulators, Government agencies, Business Organisations, external service providers.
Innovation:
- Digitization of Guinness Nigeria records
- Enable the business to achieve its business objectives in a legally compliant way while unlocking commercial opportunity through good practice.
- Preserve value (financial and reputational) by minimising IM&S risks that can cause value leakage and litigation and maintaining compliance with laws and policies.
- Continually seek ways to optimise and improve systems and work processes to drive efficiency and reduce costs including use of technology.
- Ensure that the business receives high quality support to achieve set objectives.
Qualifications and Experience Required
Essential:
- General Undergraduate Degree
- Proficiency in Information Technology Management and a great interest in developments in this field.
- Project Management Experience – evidence of rolling out complex projects in a large organisation.
- Budget Management experience – proven ability to create and effectively manage department budgets.
- Experience in IM&S, records management and/or archive administration.
- Previous experience of developing and implementing file plans and retention schedules.
- Previous experience of working in a records management position with clear results.
- Understanding of records management and relevant legislation.
- Information Systems.
Key Competencies:
- Leading and Influencing
- Developing High Performance
- Collaboration
- Making Effective Decisions
- Delivering Value for money
- Making things happen
- Delivering in Partnership – involves Building Strategic Alliances and knowledge and skills to effectively collaborate and engage in internal and external stakeholder analysis and to negotiate agreements and alliances.
- Thinking with Vision – is the ability to identify patterns or connections between situations that are not obviously related, and to identify key or underlying issues in complex situations. It includes using creative, conceptual, or inductive reasoning or thought processes that are not necessarily categorized by linear thinking.
- Changing with Pace – able to create and manage change. This involves knowledge and skills to manage in the organization through setting direction and urgency, building a coalition of support, communicating widely, handling resistance to change and facilitating implementation of successful change actions.
Behavioral Competencies:
- Experienced communicator with all levels of stakeholders and audiences
- Excellent verbal and written communication and interpersonal skills
- Ability to work on own initiative with good organizational and time management skills.
- Strong accuracy and attention to detail
- Good influencing and negotiating skills.
- Ability to work well in a small team.
- Aptitude for learning and research to improve IM&S.
- Proactive, open and outward looking attitude.
- Ability to work confidently and stand ground with more senior managers.
- Strong commercial and pragmatic approach.
- Ability to work with line manager and others as a team.
Barriers to Success in Role:
- Inability to constantly reprioritize and manage expectations from a large and demanding business.
- Inability to contribute towards and work within a team.
- Unwillingness to take and maintain strong positions with senior commercial management.
- Poor and negative attitude.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the link below to apply:
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