PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
We are recruiting to fill the position below:
Job Title: Employee Relations Officer
Employment Type: Full-time
- We are seeking an experienced Employee Relations Supervisor to join our team. The ideal candidate will be responsible for promoting company culture, managing employee engagement, planning and coordinating events, creating engaging content, and managing the HR’s social media platforms.
- The Employee Relations Supervisor will be a key member of the HR team and will work closely with other departments to support the company’s growth and success.
- Develop and implement strategies to promote and reinforce company culture
- Create and manage employee engagement initiatives to improve employee satisfaction and retention
- Plan and coordinate company events such as team building, social events, and holiday parties
- Create engaging content for the company’s internal communications channels
- Manage the HR’s social media platforms and develop content to increase engagement and reach
- Provide guidance and support to employees on HR policies and procedures
- Conduct investigations into employee complaints and concerns and provide recommendations for resolution
- Assist with the development and implementation of HR programs and initiatives
- Provide regular reports to senior management on employee relations metrics and trends
- Perform other related duties as required.
- Bachelor’s Degree in Human Resources, Business Administration, or related field
- 3-5 years of experience in employee relations, HR or a related field
- Excellent communication skills, both written and verbal
- Strong organizational and project management skills
- Experience in event planning and coordination
- Ability to write compelling content for various channels and audiences
- Familiarity with social media platforms and ability to create engaging content
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Knowledge of HR policies, procedures, and best practices.
Application Closing Date
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Product Operations Executive
Job Type: Full time
Product Strategy Collaboration:
- Collaborate with the product management team to define strategic directions and roadmaps, conducting market research, analyzing customer needs, and identifying enhancement opportunities.
- Streamline and optimize processes for efficient product and service delivery.
- Implement automation tools, enhance workflows, and identify cost-saving measures.
- Work closely with teams, including engineering, sales, marketing, and customer support, ensuring seamless execution of product initiatives.
- Provide guidance and support to align teams with the product strategy.
- Monitor and mitigate operational risks associated with product offerings.
- Implement controls and procedures, staying updated on regulations and compliance requirements.
- Track and analyze key performance metrics related to product operations.
- Use insights to identify improvement areas and guide strategic decision-making.
- Manage and mentor a team of product operations professionals.
- Foster a collaborative and innovative work environment that encourages professional growth.
- Build strong relationships with internal and external stakeholders.
- Effectively communicate, manage expectations, and ensure customer satisfaction.
- Bachelor’s Degree in Business, Management, or related field.
- Proven experience in fintech product operations.
- Strong leadership skills with a collaborative and innovative mindset.
- Analytical skills to track and optimize performance metrics.
- Excellent communication and stakeholder management abilities.
Application Closing Date
Job Title: Chinese-Speaking Administrative Officer (Female)
Job type: Full-time (Onsite)
- We’re looking for a Chinese-Speaking Administrative Specialist who is passionate about our mission of driving financial inclusion in Africa.
- The ideal candidate for this role should have fluency in Mandarin, a good understanding of business functions, good communication skills, good interpersonal skills and good organizational skills.
Duties & Responsibilities
- Provide Chinese/mandarin translation services between expats.
- Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
- Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
- Manage schedules and deadlines.
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
- Monitor costs and expenses to assist in budget preparation.
- Oversee facilities services, maintenance activities and tradespersons (e.g., electricians).
- Organize and take charge of other office activities (recycling, renovations, event planning etc.).
- Ensure operations adhere to policies and regulations.
- Keep abreast of all organizational changes and business developments.
- Minimum of HND in Business Administration or related field.
- 2-3 years administrative experience.
- Familiarity with financial and facilities management principles.
- Familiarity with creating administrative policies and procedures.
- Very good understanding of office management processes.
- Experience with financial and facilities management principles.
- Proficiency in Microsoft Office (Especially Excel & PowerPoint).
- Critical thinking and problem-solving skills and an excellent team player.
- Good time-management skills.
- Great interpersonal and communication skills.
- Experience of FINTECH will be an added advantage.
Application Closing Date
Job Title: Junior Female HR Data Analyst
Job type: Full-time
Category: Human Resources
- We are currently seeking a young, excel-expert data analyst to join our HR team in the financial industry.
- As a Junior HR Data Analyst, you will compile and analyze HR data and make recommendations related to hiring and retaining staff.
- Our HR analysts present reports on their findings to senior management, suggest ways to improve the structure in an organization, and implement and facilitate training initiatives.
Duties / Responsibilities
- Utilizes advanced Excel functions to analyze and present data
- Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, government labor statistics, competitors practices, and other sources.
- Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations.
- Prepares reports of data results, presenting and explaining findings to senior leadership.
- Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics.
- Based on metrics and analysis, makes recommendations for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, to motivate and retain employees, to address staffing issues, and to maintain legal compliance.
- Facilitates implementation of new training, development, recruiting, and other related initiatives.
- May conduct or assist with conducting classification audits to ensure that jobs are properly classified as exempt or nonexempt.
- Ensures compliance with data privacy regulations and best practices
- Performs other duties as assigned.
Education and Experience
- Bachelor’s Degree in Computer Science, Statistics, or a related field
- 1-2 years experience in same role.
Required Skills / Abilities:
- Excellent verbal and written communication skills
- Strong data-entry and analytical skills
- Expert Proficient with excel, and/or PowerBi
- Proficient with or the ability to quickly learn the organization’s HRIS, and similar employee management software.
Application Closing Date
Job Title: Frontend Engineer – ReactJS
Employment Type: Full-time
- Develop PC management platform using React.js and Antd.
- Optimize application performance for maximum speed and scalability.
- Ensure cross-browser compatibility and resolve any related issues.
- Conduct code reviews to maintain code quality and ensure best practices.
- Keep up-to-date with industry trends and advancements in React.js and related technologies.
- Proven work experience as a React programmer or similar role.
- Familiarity with Redux or similar state management libraries.
- Familiarity with RESTful APIs and integrating them into React applications.
- Experience with version control systems (e.g., Git).
- Strong communication and teamwork abilities.
- Familiarity with TypeScript.
Application Closing Date
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- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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