Procept Associates Professional Services Limited | Recruitment

Procept Associates Professional Services Limited | Recruitment

Procept Associates Professional Services Limited (Procept Africa) is a franchise of Procept Associates Limited, Canada.  We specialize in consulting, training and software solutions, through a network of associates and partners, using best practice frameworks in Canada, Nigeria, South Africa, East Africa, Zambia and now Ghana.

We are recruiting to fill the position below:

Job Title: Change Management Specialist

Location: Nigeria
Job type: Full-time

Job Description

• We are recruiting for the position of Change Management Specialist with a strong commitment to implementing seamless transitions and driving successful changes for our client.
• The selected candidate will be responsible for providing essential guidance and support during organizational transitions, ensuring that changes are effectively adopted and integrated across our client company.

Job Responsibilities

• Develop and execute change management strategies to align with organizational goals.
• Work with cross-functional teams to ensure changes are implemented in a coordinated manner.
• Identifying potential risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
• Stakeholder communication pre and during change implementation
• Assess existing change management practices, identify gaps, and create a change management roadmap to improve the organization’s change processes and support effective decision-making.
• Establish a new change management framework for the organization if none exists and develop a roadmap for implementing and integrating change management practices across all aspects of the organization’s operations.
• Identifying resistance and performance gaps, and work to develop and implement corrective actions.
• Design and deliver training programs to ensure effective adoption of new systems and processes.
• Monitor the progress of change initiatives and evaluate their effectiveness.
• Stay up to date on industry trends and best practices in change management and apply them as appropriate to the organization’s change initiatives.
• Create training materials and provide training sessions for employees to adapt to the changes.
• Creating and managing measurement systems to track adoption, utilization and proficiency of individual changes.
• Provide expertise in managing organizational transitions to ensure business continuity.
• Monitor, measure, report, and enhance change management practices throughout the organization to ensure continuous improvement and successful execution of change initiatives.

Qualifications

• Bachelor’s Degree in Business Administration or a related field.
• ITIL4 Foundation Certificate is mandatory.
• Proven comprehensive training and certification in Change Management.
• Minimum of 5 years of experience in change management or related fields, preferably with a top-tier consulting firm.
• Strong understanding of change management principles, methodologies, and tools (e.g., Prosci, ADKAR).
• Experience in leading or supporting organizational change initiatives, including large-scale transformations.
• Ability to read and interpret project plans, stakeholder analyses, and impact assessments.
• At least 3 years of experience in successfully overseeing and facilitating technical change initiatives, promoting a culture of knowledge sharing and adoption across the organization.
• Strong leadership, effective communication, problem-solving, coaching, and teamwork skills are essential for this role.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Manager

Location: Nigeria
Employment Type: Full Time

Job Summary

• We are looking for ambitious and energetic Business Development Managers  with the overall goal of driving sustainable sales growth in our consulting, training and software solutions offerings, and with passion for building strong and lasting relationships with clients.
• The ideal candidate(s) will be a member of the leadership team and will be the face of the company in their region.

Job Description
These include:

• Identify and generate leads through market research, networking, and prospecting.
• Facilitate the creation and submission of persuasive proposals to potential clients.
• Track and analyze conversion rates to optimize sales.
• Carry out Sales call management: Calling on Customers, Sales call visitation
• Maintenance and Extension of Sales Territory
• Building long-term relationships with new and existing clients
• Communication with customers – keeping them informed of progress, notifying them of impending changes.
• Identify and manage key accounts, and ensure zero attrition from existing clients
• Prepare and send updated Weekly Sales Report (Last/Next 7 Days, Sales pipeline, Blanket of opportunity & Receivable/WHT update)
• Have complete knowledge of services rendered, and products line, taking responsibility to stay update and ask for assistance to acquire latest developments.
• Ensure effective customer Engagement and Management.
• Keep record of RFQ & RFPs and provide timely response.
• Show and circulate up-to-date Customer contact details (Sales Blanket of Contact)
• Carry out Vendor registration and Customer Relationship.
• Work towards achieving and exceeding assigned revenue targets.

Requirements and skills

• BSc/BA from a recognized tertiary institution.
• Minimum of 5 years proven working experience as an Business Development Manager.
• Excellent organizational skills.
• Knowledge of computer operating systems and MS Office software.
• Ability to work as part of a team.
• High-level written and verbal communication skills.
• Basic knowledge of financial and accounting software.
• Familiarity with market research techniques

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head – Global Sales

Location: Nigeria
Job type: Full-time

Job Descriptions

• We are currently recruiting to fill the role of Head of Global Sales in Nigeria who will be responsible for leading and overseeing all sales activities within the African market.
• This pivotal role involves developing and executing strategic sales plans tailored to the unique dynamics of the African market, driving revenue growth, expanding market presence, and fostering strong customer relationships across the continent.
• The ideal candidate will possess exceptional leadership skills, a proven track record of success in sales management within the African context, and a deep understanding of the diverse cultures and business landscapes across the region.

Responsibilities
Developing Sales Strategy:

• Formulate and implement comprehensive sales strategies specifically tailored to the African market, leveraging insights into local market dynamics, customer preferences, and competitive landscape to drive sustainable revenue growth.

Team Leadership:

• Lead, mentor, and empower a diverse team of sales professionals operating across various regions and territories within Africa, fostering a culture of excellence, collaboration, and accountability to achieve sales targets and objectives.

Market Analysis:

•  Conduct in-depth market research and analysis to identify emerging opportunities, trends, and challenges within the African market, providing strategic insights and recommendations to inform sales strategy development and decision-making.

Key Account Management:

• Cultivate and maintain relationships with key clients, partners, and stakeholders across Africa, serving as a trusted advisor and strategic partner to drive customer satisfaction, retention, and loyalty while maximizing sales opportunities.

Sales Operations:

• Oversee all aspects of sales operations within the African market, including sales forecasting, budgeting, pipeline management, and resource allocation, ensuring efficient and effective execution of sales initiatives to meet and exceed business objectives.

Performance Evaluation:

• Define and monitor key performance indicators (KPIs) and metrics to assess the effectiveness and performance of sales activities, conducting regular performance reviews and implementing strategies to address areas of improvement and optimization.

Collaboration:

• Collaborate closely with cross-functional teams, including marketing, product development, operations, and finance, to align sales strategies with overall business goals, drive synergies, and facilitate coordinated efforts towards achieving organizational success in Africa.

Continuous Improvement:

• Identify opportunities for process optimization, efficiency enhancement, and innovation within the sales organization, implementing best practices and initiatives to improve sales effectiveness, scalability, and competitive advantage in the African market.

Compliance and Ethics:

• Ensure compliance with all relevant regulatory requirements, industry standards, and company policies, promoting a culture of integrity, ethics, and professionalism in all sales activities and interactions within the African market.

Reporting:

• Prepare regular reports, presentations, and analyses for senior management and stakeholders, providing insights into sales performance, market trends, customer feedback, and opportunities for growth and improvement within the African market.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field; MBA preferred.
• Minimum 5 years experience with a top-tier consulting firm with a focus on sales management, with significant experience in driving sales growth and managing sales teams within the African market.
• Entrepreneurial mindset with the ability to identify and capitalize on emerging opportunities, drive innovation, and navigate ambiguity and uncertainty within the African market.
• Deep understanding of African business cultures, market dynamics, and consumer behaviour across different regions and industries.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence key stakeholders at all levels within the African market.
• Strategic thinker with strong analytical skills and the ability to translate market insights into actionable sales strategies tailored to the African context.
• Results-oriented mindset with a track record of achieving and exceeding sales targets and objectives in the African market.
• Experience working in a fast-paced, dynamic environment, with the ability to adapt quickly to changing market conditions and business priorities within Africa.
• Proficiency in CRM systems, sales analytics tools, and other relevant software applications.
• Willingness to travel extensively within Africa as required.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online