Recruitment at African Medical Centre of Excellence

The African Medical Centre of Excellence (AMCE) Abuja is a 500-bed specialty hospital offering world-class comprehensive diagnostics and treatment in oncology, cardiovascular, and haematological care, and general medical and surgical services, along with top notch research and education. The AMCE will provide exceptional care to people on the African continent, regardless of their financial means. Developed by the African Export-Import Bank (Afreximbank) in clinical partnership with King’s College Hospital NHS Foundation Trust., AMCE Abuja is the first of five centres planned for development in Africa.

We are recruiting to fill the position below:

Job Title: Manager, Medical Tourism & Concierge Services

Location: Nigeria
Job type: Full-time

Job Purpose

• The Manager, Medical Tourism & Concierge Services will be responsible for providing an exceptional patient experience for our international clientele.
• This role holder will orchestrate the entire patient journey – from the initial inquiry through to post-treatment follow-up.
• By overseeing all logistical, administrative, and care coordination elements, the Manager ensures a seamless, compassionate, and stress-free experience for patients traveling to our hospital for care.

Key Accountabilities/Responsibilities
End-to-End Patient Journey Coordination:

• Serve as the single point of contact for international patients and their families, guiding them through every stage of their medical journey.
• Coordinate all pre-arrival logistics, including appointment scheduling with relevant specialists, collection of medical records, and preliminary consultations with clinical teams.
• Manage all travel and accommodation arrangements, including visa invitation letters, flight bookings, airport transfers, and hotel/ residence bookings.
• Develop and maintain a comprehensive welcome kit and itinerary for each patient, ensuring they have all necessary information before arrival.

Internal Care & Operational Coordination:

• Act as the central liaison between the patient and internal hospital departments (clinical teams, billing, admissions, pharmacy, and diagnostic imaging) to ensure flawless execution of the care plan.
• Facilitate clear communication between the patient and clinical staff, ensuring patient needs and preferences are effectively conveyed.
• Proactively identify and resolve any operational issues or delays that may impact the patient’s experience or treatment schedule.
• Oversee the patient’s departure and post-discharge support, including scheduling follow-up appointments, coordinating medication and discharge summaries, and arranging teleconsultations.

Business Development & Partner Support:

• Collaborate with the Business Development team to support international referral partners by ensuring their referred patients receive a “white-glove” experience.
• Identify opportunities to enhance the patient experience and develop new concierge services or packages that add value and differentiate the hospital.
• Gather feedback from patients and partners to continuously improve service quality and patient satisfaction scores.
• Maintain a deep understanding of AMCE’s clinical offerings to effectively match patient needs with the right medical expertise.

Market Intelligence & Reporting:

• Maintain accurate and detailed records of all patient interactions, logistics, and feedback in the hospital’s CRM.
• Track key performance indicators (KPIs) related to patient experience, including response times, satisfaction ratings, and issue resolution.
• Monitor the competitive landscape of medical tourism to identify trends and best practices.
• Prepare regular reports for the Director of Business Development on patient journey metrics and operational challenges.

Qualifications & Experience

• Bachelor’s Degree in Hospitality Management, Business Administration, Nursing, International Relations, or a related field.
• Minimum of 6 years’ experience in a high-touch client-facing role, ideally within medical tourism, luxury travel/ hospitality, or international patient departments of a hospital.
• Proven track record of managing complex logistics and delivering exceptional customer service to discerning clients
• Non-negotiable: A demonstrated ability to handle sensitive information with discretion and to navigate cross-cultural communication with empathy and professionalism.

Skills & Competencies:

• Exceptional Communication & Interpersonal Skills: Ability to build rapport and trust with patients and families under sometimes stressful circumstances. Must be an empathetic and active listener.
• Multilingual Proficiency: Fluency in English and French is mandatory. Proficiency in additional languages (e.g., Arabic, Spanish) is a significant advantage.
• Superior Organizational & Planning Skills: A master multi-tasker with an obsessive attention to detail, capable of managing multiple patient journeys simultaneously without error.
• Problem-Solving Mindset: Ability to remain calm under pressure and think creatively to resolve unexpected challenges (e.g., flight delays, scheduling conflicts) swiftly and effectively.
• Tech-Savvy: High proficiency in CRM software, Microsoft Office Suite, and virtual communication platforms. Experience with hospital management software is a plus.
• High Integrity & Professionalism: Must embody the highest ethical standards, maintain strict patient confidentiality (HIPAA/GDPR awareness), and represent the hospital with poise and elegance.

Application Closing Date
Not Specified.

Method of Application
Interested and qualification candidates should send their CV to: careers@amce.net using the Job Title as the subject of the email.

Note: The African Medical Centre of Excellence (AMCE) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.

Job Title: Policies and Guidelines Administrator

Location: Nigeria
Job type: Full time

Job Purpose

• The Policies and Guidelines Administrator will support the development, implementation, and maintenance of a comprehensive policy and clinical guidelines framework at AMCE.
• This role is essential to ensuring that all hospital policies, procedures, and clinical guidelines are systematically developed, regularly reviewed, and effectively disseminated to support evidence-based practice and regulatory compliance.
• The role holder will work collaboratively with clinical and administrative departments to ensure standardization and accessibility of all guidance documents.

Key Accountabilities/Responsibilities
Policy Development & Coordination:

• Coordinate the development, review, and approval of new and existing hospital-wide policies, procedures, and clinical guidelines in collaboration with subject matter experts.
• Manage the policy lifecycle, ensuring documents are reviewed and updated according to scheduled timelines and in response to emerging evidence or regulatory changes.
• Facilitate policy working groups and committee meetings, preparing agendas, documenting minutes, and tracking action items to ensure timely progress.
• Support the Director of Patient Safety in translating strategic safety initiatives into operational policies and procedures.
• Ensure all policies align with the hospital’s mission, vision, and values while meeting international accreditation standards.

Document Management & Control:

• Maintain a centralized, version-controlled repository for all hospital policies, procedures, and clinical guidelines.
• Implement and manage a document control system that ensures only current, approved versions are accessible to staff.
• Establish and enforce standardized templates and formatting guidelines for all policy documents to ensure consistency and professionalism.
• Track policy expiration dates and proactively initiate review cycles with relevant stakeholders.
• Ensure proper archival of obsolete or superseded documents in accordance with records management policies.

Quality Assurance & Compliance:

• Review all policy drafts for clarity, consistency, alignment with regulatory requirements, and adherence to approved templates.
• Verify that all policies cite appropriate evidence-based sources and reference applicable laws, regulations, and accreditation standards.
• Collaborate with the Quality and Patient Safety directorate to ensure policies reflect current best practices and safety requirements.
• Support internal and external audit preparations by ensuring policy documentation is complete, current, and readily accessible.
• Assist in identifying gaps in existing policies and recommend areas requiring new or revised guidance.

Stakeholder Engagement & Communication:

• Liaise with clinical and administrative department heads to facilitate policy development and gather input from frontline staff.
• Coordinate the dissemination of new and revised policies to all relevant stakeholders through established communication channels.
• Develop and deliver training or orientation sessions on the policy development process and document control procedures.
• Serve as the primary point of contact for staff inquiries regarding policy availability, version status, and interpretation.
• Support the Director of Patient Safety in communicating policy changes and their implications to hospital leadership and committees.

Continuous Improvement:

• Monitor external regulatory and accreditation requirements (e.g., JCI, Ministry of Health) to ensure policies remain current and compliant.
• Solicit feedback from policy users to identify opportunities for improving policy clarity, usability, and accessibility.
• Recommend enhancements to the policy management system and processes to increase efficiency and effectiveness.
• Stay informed about best practices in healthcare policy development and document control from peer institutions and professional bodies.
• Contribute to the development of key performance indicators for policy management and track compliance with policy review timelines.

Qualifications & Experience

• Bachelor’s Degree in Health Administration, Nursing, Public Health, Law, or a related field. A Master’s degree is an advantage.
• Must have 3-5 years of experience in a healthcare setting.
• Mandatory: At least 2 years of direct experience in policy development, document control, quality improvement, or clinical governance within a hospital or healthcare organization.
• Demonstrated knowledge of accreditation standards (e.g., JCI, ISO) and regulatory requirements in healthcare.
• Experience with document management systems and version control processes is highly desirable.

Skills & Competencies:

• Document Management Expertise: Strong understanding of policy lifecycle management, version control principles, and document control best practices.
• Attention to Detail: Meticulous approach to reviewing documents for accuracy, consistency, and adherence to templates and formatting standards.
• Organizational Skills: Excellent ability to manage multiple concurrent policy reviews, track deadlines, and maintain an organized document repository.
• Technical Proficiency: Proficiency in Microsoft Office Suite (particularly Word for template management) and experience with document management software or databases.
• Writing & Editing: Exceptional written communication skills with the ability to edit complex clinical and administrative content for clarity and consistency.
• Collaboration & Influence: Ability to work effectively with diverse stakeholders, including clinical leaders, department heads, and committee members.
• Process Orientation: Systematic approach to establishing and following procedures to ensure consistent outcomes.
• High Integrity: Demonstrated professionalism and discretion in handling confidential and sensitive organizational documents.

Application Closing Date
Not Specified.

Method of Application
Interested and qualification candidates should send their CV to: careers@amce.net using the Job Title as the subject of the email.

Note: The African Medical Centre of Excellence (AMCE) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.

Job Title: Senior Registrar – Oncology (Radiotherapy)

Location: Nigeria
Job type: Full-time

Job Purpose

• The Senior Registrar – Oncology (Radiotherapy) will be responsible for the comprehensive assessment, planning, and delivery of precision radiation oncology services under the clinical supervision of the Consultant Radiotherapist (Oncology).
• The role holder will ensure accurate and timely radiotherapy treatment, contribute to multidisciplinary decision-making, and drive continuous improvement in patient safety, treatment outcomes, and departmental innovation.

Key Accountabilities/Responsibilities
Radiotherapy Planning and Treatment Delivery:

• Conduct thorough patient assessments, including history taking, physical examination, and interpretation of diagnostic imaging, pathology, and staging information to determine radiotherapy suitability.
• Prescribe, plan, and oversee the delivery of complex radiotherapy regimens, including curative, adjuvant, and palliative intent treatments, under consultant supervision.
• Perform target volume and organ-at-risk contouring using advanced radiotherapy planning systems, ensuring precision and adherence to international contouring guidelines.
• Verify and approve radiotherapy treatment plans in close collaboration with medical physicists and dosimetrists, ensuring dosimetric accuracy and optimal therapeutic ratio.
• Conduct on-treatment reviews, assess and manage acute radiation toxicities, and modify treatment plans as clinically indicated.
• Prioritise and communicate urgent radiotherapy findings or treatment modifications promptly to the consultant and multidisciplinary team.

Multidisciplinary and Interdisciplinary Collaboration:

• Actively participate in multidisciplinary team (MDT) meetings, tumour boards, and case conferences, presenting complex cases and contributing to evidence-based, patient-centered care pathways.
• Liaise closely with surgical oncologists, medical oncologists, pathologists, radiologists, and palliative care specialists to ensure integrated and holistic cancer management.
• Provide expert imaging and radiotherapy advice to referring clinicians and allied health professionals for complex or inconclusive cases.

Interventional and Procedural Oncology:

• Assist with and under the Consultant’s supervision, perform radiotherapy-specific interventional procedures, including image-guided brachytherapy applicator insertions, stereotactic localisation, and fiducial marker placement.
• Prepare and position patients appropriately for radiotherapy and interventional procedures, ensuring comfort, safety, and reproducibility.
• Obtain informed consent, explain procedures clearly, and counsel patients regarding anticipated side effects and post-treatment care.
• Monitor patients during and immediately after procedures, identifying and managing acute complications in collaboration with the wider clinical team.

Patient Care and Communication:

• Explain radiotherapy procedures, preparation requirements, and potential side effects to patients and their families in a clear, empathetic, and culturally sensitive manner.
• Provide ongoing psychological support and symptom management throughout the radiotherapy journey.
• Ensure compassionate, professional, and respectful interactions at all times, upholding AMCE’s values of excellence, compassion, and innovation.

Quality Assurance, Audit, and Safety:

• Support the implementation and monitoring of rigorous quality assurance (QA) protocols for all radiotherapy equipment, planning systems, and treatment delivery processes.
• Participate actively in departmental clinical audits, peer review sessions, and incident reporting systems to continuously improve patient safety and treatment quality.
• Ensure strict compliance with national radiation safety regulations, international standards and hospital clinical governance policies.
• Track and contribute to improvements in treatment planning turnaround times, reporting standards, and patient through-put efficiency.

Research and Innovation:

• Engage in clinical research and audit projects, supporting the department’s innovation agenda and contributing to the evidence base in radiation oncology.
• Present research findings at local, regional, and international conferences and seek publication in peer-reviewed journals.
• Assist in the evaluation and adoption of new radiotherapy techniques, technologies, and clinical protocols to enhance treatment efficacy and patient experience.

Emergency and On-Call Responsibilities:

• Participate in the departmental on-call rota, providing expert advice and urgent clinical review for patients presenting with acute radiation-related emergencies, spinal cord compression, superior vena cava obstruction, or uncontrolled symptoms.
• Liaise with emergency department, intensive care, and palliative care teams to ensure rapid assessment and appropriate management of oncology emergencies.
• Provide timely verbal and written reports for urgent cases requiring immediate clinical decision-making.

Administrative and Professional Duties:

• Maintain accurate, comprehensive, and timely electronic medical records in accordance with legal, regulatory, and professional standards.
• Contribute to the orientation, induction, and ongoing professional development of new medical staff and trainees within the radiotherapy service.
• Participate in departmental meetings, strategic planning discussions, and service development initiatives as required.
• Demonstrate commitment to ethical practice, clinical governance, and continuous professional development.
• Provide rapid reporting and liaise with ER/ICU teams in urgent cases.

Qualifications

• Medical Degree (MBBS, MD, or equivalent) from a recognised institution.
• Enrolment in, or completion of, an accredited residency in Oncology with significant experience in Radiotherapy.
• Completion of basic specialty training in Clinical Oncology or Radiation Oncology.
• Certification in radiation safety, basic life support (BLS), and advanced communication skills is an advantage.
• Valid medical license and registration in Oncology (local or eligible to obtain).

Experience:

• Must have 3–5 years of post-MBBS clinical experience, with at least 2 years in Radiation Oncology or Clinical Oncology.
• Passed Part 1 or Part 2 of recognized Fellowship/Board exams (WACS, NPMCN, or equivalent).
• Demonstrated competency in the planning and delivery of external beam radiotherapy, including 3D-CRT, IMRT, VMAT, and image-guided radiotherapy (IGRT).
• Proven experience in target volume contouring and the use of modern radiotherapy planning systems.
• Experience with stereotactic radiotherapy (SBRT/SRS), brachytherapy, and paediatric radiotherapy is highly desirable.
• Proficiency with electronic medical records, oncology information systems, and record-and-verify systems (e.g., ARIA, Mosaiq).
• Strong clinical knowledge across major disease sites, including head and neck, thoracic, breast, gastrointestinal, genitourinary, gynaecological, and central nervous system malignancies.
• Demonstrated experience in multidisciplinary team (MDT) settings and complex clinical decision-making.
• Commitment to ethical practice, patient safety, and continuous professional development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careers@amce.net using Job Title and preferred Location as the subject of the email.

Job Title: Senior Dietitian

Location: Nigeria
Job type: Full-time

Job Purpose

• The Senior Dietitian will lead the provision of advanced clinical nutrition services at AMCE, ensuring the delivery of evidence-based Medical Nutrition Therapy (MNT) at AMCE.
• This role is responsible for overseeing nutritional care for complex cases and contributing to the development of nutrition-related policies and protocols.
• The role holder will work collaboratively with multidisciplinary teams to optimize patient outcomes through expert nutritional assessment, intervention, and education while maintaining the highest standards of clinical practice and regulatory compliance.

Key Accountabilities / Responsibilities
Clinical Leadership & Advanced Practice:

• Lead the delivery of specialized Medical Nutrition Therapy (MNT) for complex patient cases, including those in ICU, oncology, renal, and surgical units.
• Provide expert consultation to physicians and multidisciplinary teams on intricate nutritional management challenges.
• Oversee the management of patients requiring advanced nutrition support, including enteral and parenteral nutrition regimens.
• Monitor and evaluate patient responses to complex nutritional interventions, adjusting plans in collaboration with the medical team.
• Serve as the primary clinical resource for complex cases involving refeeding syndrome, metabolic disorders, and multi-organ involvement.

Nutritional Assessment & Diagnosis:

• Conduct comprehensive nutritional assessments using anthropometric, biochemical, clinical, and dietary data for complex and high-risk patients.
• Diagnose nutritional problems and deficiencies based on assessment findings and medical history.
• Calculate precise nutritional requirements (calories, protein, fluid, micronutrients) based on patient condition, age, and clinical status.
• Identify patients at high nutritional risk through screening protocols and referrals.
• Utilize validated tools and methods for assessment, such as MUST (Malnutrition Universal Screening Tool).
• Document nutritional diagnoses and assessment findings accurately in the patient’s electronic health record.

Medical Nutrition Therapy (MNT) Development & Implementation:

• Develop and prescribe individualized, evidence-based Medical Nutrition Therapy (MNT) plans for patients, with particular focus on complex cases.
• Formulate specialized diets for conditions including diabetes, renal disease, cardiac conditions, and oncology.
• Design enteral and parenteral nutrition support regimens in collaboration with physicians and pharmacists.
• Monitor patient tolerance and response to nutritional interventions, adjusting plans as necessary.
• Educate patients and families on the purpose and details of their specific dietary prescription.
• Coordinate with kitchen staff to ensure accurate and timely preparation and delivery of therapeutic diets.

Patient & Family Education:

• Provide comprehensive and understandable nutrition education to patients and their families, particularly for complex dietary regimens.
• Utilize various educational methods and materials, including verbal counseling, written handouts, and visual aids.
• Conduct group education sessions for common conditions like diabetes, obesity, and hypertension.
• Assess patient and family readiness to learn and identify barriers to dietary adherence.
• Provide education on meal planning, food label reading, and healthy cooking techniques.
• Evaluate and document patient comprehension using methods such as the “teach-back” technique.

Multidisciplinary Collaboration & Communication:

• Actively participate in ward rounds and multidisciplinary team meetings to discuss patient care, providing expert nutritional input.
• Communicate nutritional recommendations and patient progress clearly to physicians, nurses, and other team members.
• Provide expert nutritional input for complex cases, including those in ICU and surgical units.
• Collaborate with speech therapists on texture-modified diets for patients with dysphagia.
• Work with social workers to address socio-economic barriers to accessing recommended foods.
• Ensure seamless nutritional care during patient transfers between units or upon discharge.

Policy Development & Quality Improvement:

• Contribute to the development, review, and implementation of nutrition-related policies, procedures, and clinical pathways.
• Lead quality improvement initiatives related to nutritional care and patient outcomes.
• Participate in clinical audits and ensure compliance with documentation standards and key performance indicators.
• Identify opportunities for improving nutritional services and implement evidence-based changes.
• Ensure alignment of nutrition services with JCI accreditation standards and regulatory requirements.

Menu Planning & Food Service Management:

• Plan and approve cycle menus for regular and therapeutic diets to ensure nutritional adequacy and variety.
• Review and standardize therapeutic diet recipes to meet specific nutritional guidelines.
• Conduct regular quality assurance checks on patient trays for accuracy, quality, and presentation.
• Liaise with the catering department to address food service issues and implement improvements.
• Provide training and updates to kitchen staff on therapeutic diet preparations and food safety.
• Collaborate with the Store Officer to ensure availability of required ingredients for specialized diets.

Clinical Documentation & Compliance:

• Maintain accurate, timely, and thorough documentation of all patient encounters in the electronic health record.
• Ensure all nutritional care plans and recommendations are clearly documented and accessible to the care team.
• Adhere to national and international standards for dietetic documentation and practice.
• Comply with hospital policies, procedures, and clinical pathways related to nutritional care.
• Document all educational interventions and patient responses for continuity of care.

Qualifications & Experience

• Bachelor’s Degree in Nutrition and Dietetics, Food Science and Nutrition, or a related field. A Master’s degree is an advantage.
• Must have 5-7 years of post-qualification experience as a clinical dietitian in a hospital setting.
• Mandatory: At least 2 years of experience in a supervisory or senior role, demonstrating leadership and clinical mentorship capabilities.
• Valid registration with the relevant professional regulatory body.
• Demonstrated advanced clinical experience in managing complex cases requiring enteral and parenteral nutrition support.
• Experience with JCI accreditation standards and quality improvement processes is highly desirable.

Skills & Competencies:

• Advanced Clinical Expertise: Deep knowledge of Medical Nutrition Therapy for a wide range of acute and chronic conditions, with specialized expertise in nutrition support.
• Analytical & Problem-Solving: Excellent clinical reasoning skills with the ability to assess complex patient data and formulate appropriate interventions.
• Communication & Education: Exceptional interpersonal and teaching skills to effectively counsel patients, educate families, and collaborate with multidisciplinary teams.
• Documentation & Compliance: Meticulous attention to detail in clinical documentation and adherence to professional standards and hospital policies.
• Collaboration: Strong ability to work effectively within multidisciplinary teams and build productive relationships across departments.
• Initiative & Independence: Self-motivated professional capable of managing a complex caseload and leading initiatives with minimal supervision.
• Cultural Competence: Sensitivity and adaptability to work with diverse patient populations, respecting cultural beliefs related to food and nutrition.
• High Integrity: Demonstrated professionalism, discretion, and commitment to ethical standards in handling sensitive patient information.

Application Closing Date
Not Specified.

Method of Application
Interested and qualification candidates should send their CV to: careers@amce.net using the Job Title as the subject of the email.

Note: The African Medical Centre of Excellence (AMCE) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.

Job Title: Patient Safety Specialist

Location: Nigeria
Job type: Full-time

Job Purpose

• The Patient Safety Specialist will support in the development, implementation, and monitoring of a comprehensive patient safety programme at AMCE.
• This role is critical to fostering a culture of safety by managing incident reports, conducting investigations, facilitating training, and ensuring compliance with international standards (e.g., JCI) to minimize risk and enhance patient care outcomes across the hospital.

Key Accountabilities/Responsibilities
Incident Management & Investigation:

• Oversee the daily operation of the incident reporting system, ensuring accurate classification and tracking of all patient safety incidents and near-misses.
• Conduct thorough Root Cause Analyses (RCA) for serious incidents and support the development of robust corrective action plans.
• Monitor incident trends, prepare detailed reports, and provide actionable recommendations for systemic improvements to the Patient Safety Manager.
• Ensure timely escalation of critical incidents to senior leadership and assist in preparing mandatory safety reports for external regulatory agencies.

Risk Assessment & Mitigation:

• Perform proactive risk assessments across clinical and operational areas to identify high-risk processes and potential sources of patient harm.
• Collaborate with clinical teams to develop and implement mitigation strategies, including clinical pathways and checklists, to reduce errors and prevent adverse events.
• Monitor and analyze data related to medication safety, infection control, and fall prevention, reporting findings to the Patient Safety Manager.
• Coordinate and participate in environmental safety audits and patient safety-focused emergency preparedness drills.

Safety Culture & Training:

• Promote a non-punitive, objective culture that encourages transparent reporting and learning from errors across all departments.
• Develop and deliver engaging patient safety training programmes, workshops, and simulation exercises for all levels of hospital staff.
• Integrate core patient safety principles into the orientation program for new hires.
• Facilitate interdisciplinary safety rounds and debrief sessions to engage frontline staff in safety improvements.

Quality Improvement & Data Management:

• Collaborate with the Quality Department to integrate patient safety goals into broader quality improvement projects.
• Monitor key patient safety indicators (e.g., HAIs, medication errors, falls) and assist in benchmarking performance against national and international standards.
• Lead Plan-Do-Study-Act (PDSA) cycles to test and implement new safety interventions at the unit level.
• Prepare dashboards and regular safety performance reports for executive review and the Patient Safety Committee.
• Utilize safety software to ensure data integrity, manage incident databases, and leverage analytics to predict and prevent future safety events.

Interdepartmental Collaboration:

• Work closely with clinical leaders, Infection Control, Pharmacy, and Facilities departments to address cross-functional safety issues effectively.
• Support the Patient Safety Manager in representing the department in hospital committees and external forums.
• Assist in efforts to involve patients and families in safety initiatives, acting as a resource for patient safety partners.
• Collaborate with Legal and Risk Management on safety-related disclosures and claims investigations as directed.

Qualifications & Experience

• Bachelor’s Degree in Nursing, Pharmacy, Health Administration, or a related healthcare field. A Master’s Degree is an advantage.
• Must have 3-5 years of experience in a clinical or healthcare setting.
• Mandatory: At least 2 years of direct experience in Patient Safety, Quality Improvement, or Risk Management within a hospital.
• Certified Professional in Patient Safety (CPPS) or equivalent certification is highly desirable.
• Demonstrated knowledge of JCI accreditation standards and Root Cause Analysis (RCA) methodology.

Skills & Competencies:

• Clinical Knowledge: Strong understanding of clinical workflows and the ability to identify risks in complex healthcare processes.
• Analytical & Investigative: Excellent problem-solving skills with the ability to analyze data, identify trends, and conduct thorough investigations.
• Communication & Influence: Exceptional interpersonal and communication skills to effectively engage and influence multi-disciplinary teams at all levels.
• Tech-Savvy: Proficiency in incident reporting systems, data analysis tools (e.g., Excel), and Microsoft Office Suite.
• Detail-Oriented & Organized: Meticulous attention to detail with the ability to manage multiple projects and priorities simultaneously.
• High Integrity: Demonstrated professionalism, discretion, and commitment to ethical standards in handling sensitive patient safety information.

Application Closing Date
Not Specified.

Method of Application
Interested and qualification candidates should send their CV to: careers@amce.net using the Job Title as the subject of the email.

Note: The African Medical Centre of Excellence (AMCE) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.

Job Title: Patient Safety Specialist

Location: Nigeria
Job type: Full time

Job Purpose

• The Patient Safety Specialist will support in the development, implementation, and monitoring of a comprehensive patient safety programme at AMCE.
• This role is critical to fostering a culture of safety by managing incident reports, conducting investigations, facilitating training, and ensuring compliance with international standards (e.g., JCI) to minimize risk and enhance patient care outcomes across the hospital.

Key Accountabilities/Responsibilities
Incident Management & Investigation:

• Oversee the daily operation of the incident reporting system, ensuring accurate classification and tracking of all patient safety incidents and near-misses.
• Conduct thorough Root Cause Analyses (RCA) for serious incidents and support the development of robust corrective action plans.
• Monitor incident trends, prepare detailed reports, and provide actionable recommendations for systemic improvements to the Patient Safety Manager.
• Ensure timely escalation of critical incidents to senior leadership and assist in preparing mandatory safety reports for external regulatory agencies.

Risk Assessment & Mitigation:

• Perform proactive risk assessments across clinical and operational areas to identify high-risk processes and potential sources of patient harm.
• Collaborate with clinical teams to develop and implement mitigation strategies, including clinical pathways and checklists, to reduce errors and prevent adverse events.
• Monitor and analyze data related to medication safety, infection control, and fall prevention, reporting findings to the Patient Safety Manager.
• Coordinate and participate in environmental safety audits and patient safety-focused emergency preparedness drills.

Safety Culture & Training:

• Promote a non-punitive, objective culture that encourages transparent reporting and learning from errors across all departments.
• Develop and deliver engaging patient safety training programmes, workshops, and simulation exercises for all levels of hospital staff.
• Integrate core patient safety principles into the orientation program for new hires.
• Facilitate interdisciplinary safety rounds and debrief sessions to engage frontline staff in safety improvements.

Quality Improvement & Data Management:

• Collaborate with the Quality Department to integrate patient safety goals into broader quality improvement projects.
• Monitor key patient safety indicators (e.g., HAIs, medication errors, falls) and assist in benchmarking performance against national and international standards.
• Lead Plan-Do-Study-Act (PDSA) cycles to test and implement new safety interventions at the unit level.
• Prepare dashboards and regular safety performance reports for executive review and the Patient Safety Committee.
• Utilize safety software to ensure data integrity, manage incident databases, and leverage analytics to predict and prevent future safety events.

Interdepartmental Collaboration:

• Work closely with clinical leaders, Infection Control, Pharmacy, and Facilities departments to address cross-functional safety issues effectively.
• Support the Patient Safety Manager in representing the department in hospital committees and external forums.
• Assist in efforts to involve patients and families in safety initiatives, acting as a resource for patient safety partners.
• Collaborate with Legal and Risk Management on safety-related disclosures and claims investigations as directed.

Qualifications & Experience

• Bachelor’s Degree in Nursing, Pharmacy, Health Administration, or a related healthcare field. A Master’s Degree is an advantage.
• Must have 3-5 years of experience in a clinical or healthcare setting.
• Mandatory: At least 2 years of direct experience in Patient Safety, Quality Improvement, or Risk Management within a hospital.
• Certified Professional in Patient Safety (CPPS) or equivalent certification is highly desirable.
• Demonstrated knowledge of JCI accreditation standards and Root Cause Analysis (RCA) methodology.

Skills & Competencies:

• Clinical Knowledge: Strong understanding of clinical workflows and the ability to identify risks in complex healthcare processes.
• Analytical & Investigative: Excellent problem-solving skills with the ability to analyze data, identify trends, and conduct thorough investigations.
• Communication & Influence: Exceptional interpersonal and communication skills to effectively engage and influence multi-disciplinary teams at all levels.
• Tech-Savvy: Proficiency in incident reporting systems, data analysis tools (e.g., Excel), and Microsoft Office Suite.
• Detail-Oriented & Organized: Meticulous attention to detail with the ability to manage multiple projects and priorities simultaneously.
• High Integrity: Demonstrated professionalism, discretion, and commitment to ethical standards in handling sensitive patient safety information.

Application Closing Date
Not Specified.

Method of Application
Interested and qualification candidates should send their CV to: careers@amce.net using the Job Title as the subject of the email.

Note: The African Medical Centre of Excellence (AMCE) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.

Job Title: Social Worker

Location: Nigeria
Job type: Full time

Job Purpose

• The Social Worker will be responsible for providing comprehensive psychosocial support to patients and their families.
• This role is essential to ensuring that the emotional, social, and practical needs of patients are addressed to facilitate healing, recovery, and safe discharge planning.
• The role holder will work collaboratively with the multi-disciplinary team (MDT) to advocate for patient welfare, provide crisis intervention, and connect patients with community resources, all while upholding the highest standards of culturally sensitive care.

Key Accountabilities/Responsibilities
Psychosocial Assessment & Intervention:

• Conduct comprehensive biopsychosocial assessments to identify patient and family needs, risks, and strengths.
• Provide short-term individual and family counseling to help patients cope with illness, hospitalization, and treatment adjustments.
• Develop and implement patient-centered care plans in collaboration with the medical team to address identified psychosocial goals.
• Respond to crisis situations, including cases of abuse, neglect, domestic violence, or psychiatric emergencies, ensuring patient safety and appropriate reporting.

Discharge Planning & Care Coordination:

• Collaborate with the multi-disciplinary team to facilitate timely and safe discharge plans for complex patients.
• Liaise with external agencies, community health services, and governmental bodies to arrange post-discharge care, medical equipment, or financial assistance.
• Advocate for patients to ensure seamless transitions between care settings (e.g., hospital to home, rehabilitation, or long-term care facilities).
• Educate patients and families on available healthcare resources, patient rights, and advance directives.

Patient Advocacy & Safeguarding:

• Act as a patient advocate to ensure their voices, preferences, and cultural beliefs are respected within the care planning process.
• Identify and report concerns regarding vulnerable adults and children in accordance with hospital safeguarding policies and local legal requirements.
• Participate in safeguarding investigations and case conferences as required.
• Ensure all interventions comply with ethical standards and protect patient confidentiality.

Stakeholder Engagement & Communication:

• Serve as the primary liaison between the medical team, patients, and families, ensuring clear and compassionate communication.
• Educate clinical staff on the psychosocial aspects of patient care and the role of social work in the healthcare setting.
• Facilitate support groups for patients and families dealing with chronic illnesses or specific medical conditions.
• Maintain accurate, timely, and confidential documentation of all social work interventions in the patient’s electronic health record.

Continuous Improvement:

• Stay informed about changes in social welfare policies, community resources, and legal frameworks affecting patient care.
• Participate in quality improvement initiatives aimed at enhancing patient experience and discharge outcomes.
• Contribute to the development and review of patient education materials related to psychosocial support.
• Attend and actively participate in departmental meetings, multidisciplinary rounds, and professional development activities.

Qualifications & Experience

• Bachelor’s Degree in Social Work or a related field is mandatory. A Master’s degree in Social Work is an added advantage.
• Valid licensure or registration to practice as a Social Worker is required.
• Must have 3-5 years of post-qualification experience in a healthcare setting, such as a hospital, hospice, or rehabilitation center.
• Mandatory: Direct experience in discharge planning, crisis intervention, and safeguarding within a medical environment.
• Experience working in a multicultural or international healthcare setting is a distinct advantage.
• Demonstrated knowledge of medical terminology, patient rights laws, and ethical decision-making frameworks.

Skills & Competencies:

• Clinical Assessment Skills: Ability to conduct thorough psychosocial assessments and formulate effective intervention plans.
• Crisis Intervention: Proven ability to remain calm and effective in high-stress situations, managing complex emotional dynamics and safety concerns.
• Communication & Empathy: Exceptional interpersonal and active listening skills, with the ability to build trust with patients from diverse cultural and linguistic backgrounds.
• Advocacy: Strong ability to represent and negotiate on behalf of patients to ensure equitable access to resources and care.
• Organizational Skills: Excellent case management abilities, capable of managing a complex caseload and prioritizing urgent needs effectively.
• Resilience & Self-Care: High level of emotional resilience to cope with challenging cases, with a commitment to maintaining professional boundaries and personal well-being.
• Collaboration: Demonstrated ability to work as an integral part of a multidisciplinary team, respecting the roles of other professionals.
• Documentation: Proficiency in maintaining clear, concise, and legally sound clinical records, preferably within an Electronic Health Record (EHR) system.
• Cultural Competence: Deep understanding and respect for cultural differences in health beliefs, family structures, and decision-making processes.

Application Closing Date
Not Specified.

Method of Application
Interested and qualification candidates should send their CV to: careers@amce.net using the Job Title as the subject of the email.

Note: The African Medical Centre of Excellence (AMCE) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.

Job Title: Junior Consultant, Internal Medicine – Endocrinologist

Location: Nigeria
Job type: Full time

Job Purpose

• The Junior Consultant in Internal Medicine with subspecialty training in Endocrinology will provide advanced clinical care to patients with complex endocrine disorders under the supervision of senior consultants.
• This role involves managing both general internal medicine cases and specialized endocrine conditions, performing subspecialty procedures, contributing to multidisciplinary care, and participating in the education and training of junior doctors at the African Medical Centre of Excellence.

Key Accountabilities/Responsibilities
Comprehensive Primary Care Services:

• Provide holistic, continuous primary care for patients presenting with acute illnesses, chronic conditions, and undifferentiated symptoms.
• Diagnose and manage a wide range of medical conditions across all age groups and both genders.
• Perform minor surgical procedures, including wound suturing, abscess drainage, skin biopsies, joint aspirations, and cryotherapy.
• Deliver preventive care services including immunizations, health screening, and lifestyle modification counseling.

Specialized Clinical Care:

• Provide comprehensive consultation, diagnosis, and management for patients with endocrine disorders (diabetes mellitus, thyroid diseases, pituitary/adrenal disorders, osteoporosis, reproductive endocrinology)
• Manage patients with complex, multi-system conditions requiring both general internal medicine and subspecialty expertise.
• Develop and implement individualized treatment plans based on current evidence-based guidelines.
• Provide continuity of care for patients with chronic endocrine conditions in outpatient and inpatient settings.

General Internal Medicine Services:

• Attend to general internal medicine admissions, consultations, and emergency cases as part of the medical team roster.
• Participate in medical ward rounds, acute medical take, and on-call rotations.
• Manage patients with undifferentiated medical conditions and multi-morbidity.
• Provide perioperative medical consultation and co-management for surgical patients.

Procedural Competencies:

• Perform and interpret thyroid ultrasound and fine-needle aspiration biopsies.
• Conduct dynamic endocrine testing (e.g., synacthen tests, OGTT, insulin tolerance tests).
• Administer and manage continuous subcutaneous insulin infusion (insulin pump therapy).
• Interpret continuous glucose monitoring (CGM) data.

Multidisciplinary Collaboration:

• Work closely with other specialists, including cardiologists, urologists, transplant surgeons, dietitians, and diabetes educators.
• Collaborate with ophthalmologists, podiatrists, and vascular surgeons for comprehensive diabetes foot care (Endocrinology).
• Contribute to multidisciplinary team meetings, case conferences, and joint specialty clinics.

Clinical Supervision & Teaching:

• Supervise and mentor senior registrars, medical officers, house officers, and medical students.
• Lead bedside teaching, case presentations, and clinical skills training sessions.
• Participate in departmental academic activities including journal clubs, morbidity/mortality meetings, and grand rounds.

Quality Improvement & Clinical Governance:

• Participate in clinical audits, service evaluations, and quality improvement projects within the department.
• Implement evidence-based protocols and clinical guidelines for endocrine care.
• Contribute to the development of standard operating procedures (SOPs) and care pathways.
• Ensure compliance with hospital policies, patient safety standards, and regulatory requirements.

Research & Academic Contribution:

• Engage in clinical research projects related to endocrinology.
• Assist in data collection, analysis, and manuscript preparation for peer-reviewed publications.
• Present research findings at departmental meetings, conferences, and scientific forums.
• Maintain a portfolio of continuous professional development and scholarly activities.

Patient Education & Advocacy:

• Provide comprehensive patient and family education on disease management, treatment options, and lifestyle modifications.
• Empower patients with chronic endocrine conditions to participate actively in self-care.
• Advocate for patients access to essential medications, technologies, and supportive services.
• Support shared decision-making and culturally sensitive care.

Qualifications

• Medical Degree (MBBS/MBChB or equivalent) from a recognized institution.
• Possession of a valid medical license to practice.
• Completion of Part II Fellowship in Internal Medicine from the West African College of Physicians (WACP), National Postgraduate Medical College of Nigeria (NPMCN), or equivalent international Board.
• Subspecialty training or recognized qualification in Endocrinology is highly desirable.

Experience:

• Must have 3–5 years of postgraduate clinical experience with substantial training and experience in Endocrinology.
• Demonstrated competence in managing both general medical emergencies and specialized endocrine conditions.
• Proficiency in relevant subspecialty procedures as outlined above.
• Experience in teaching and supervising junior medical staff.
• Strong clinical reasoning, diagnostic acumen, and decision-making abilities.
• Excellent communication, interpersonal, and multidisciplinary teamwork skills.
• Commitment to evidence-based practice, patient-centered care, and continuous professional development.

Application Closing Date
Not Specified.

Method of Application
Interested and qualification candidates should send their CV to: careers@amce.net using the Job Title as the subject of the email.

Note: The African Medical Centre of Excellence (AMCE) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.

Job Title: System Administrator

Location: Nigeria
Job type: Full-time

Job Purpose

• The System Administrator will be responsible for managing and maintaining the organization’s IT infrastructure to ensure seamless operations. This includes configuring servers, monitoring network performance, troubleshooting hardware and software issues, and ensuring data security.
• The role requires strong technical expertise, proactive problem-solving, and effective collaboration with other departments to support AMCE’s IT mission and operations.

Key Accountabilities / Responsibilities
Infrastructure Management:

• Oversee installation, configuration, and maintenance of servers, storage devices, and network equipment.
• Implement upgrades and patches to ensure systems are secure and up to date.
• Maintain documentation of system configurations, changes, and protocols.

System Security and Backup:

• Implement and monitor data protection and recovery strategies to minimize downtime.
• Ensure systems comply with security protocols and organizational policies.
• Conduct regular security audits and vulnerability assessments.
• Ensure regular data and systems backup as per AMCE Backup policies

Network Administration:

• Monitor and optimize network performance, resolving connectivity issues promptly.
• Maintain firewalls, VPNs, and other networking equipment.
• Coordinate with ISPs for reliable internet and WAN connectivity.

User Support and Training:

• Provide support for technical issues reported by staff.
• Conduct training sessions to enhance user knowledge of IT tools and best practices.
• Collaborate with the help desk team to identify and address recurring issues.

System Optimization:

• Analyze system performance and recommend improvements to enhance efficiency.
• Automate recurring IT tasks to streamline operations.
• Research and implement new technologies aligned with organizational goals.

Governance and Compliance:

• Ensure adherence to IT policies, regulations, and data privacy standards.
• Coordinate with external auditors during IT audits.
• Maintain proper licensing for software and IT systems.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• MSc. in a relevant discipline will be an added advantage.
• Certifications such as Microsoft Certified: (MCSE, Azure Administrator, Office 365 Administrator, VMware Certified professional, Network+, or Red Hat Certified Engineer (RHCE) are an advantage.

Experience / Skills:

• Minimum of 5 years of experience in IT administration or a similar role.
• Proficiency in managing Windows and Linux servers.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Expertise in network protocols (TCP/IP, DNS, DHCP) and cybersecurity principles.
• Familiarity with cloud platforms (AWS, Azure).
• Strong knowledge of backup and disaster recovery tools.
• Problem-solving and troubleshooting skills.
• Strong written and verbal communication skills.
• Ability to work under pressure and manage multiple tasks simultaneously.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careers@amce.net using Job Title and preferred Location as the subject of the email.

Job Title: Oncology Pharmacy Technician

Location: Nigeria
Job type: Full time

Job Purpose

• The Oncology Pharmacy Technician will support the Clinical Pharmacist (Oncology) in the safe, efficient, and aseptic preparation of cancer therapies at AMCE.
• The role holder will be responsible for the technical aspects of chemotherapy dispensing, inventory management of hazardous drugs, and maintaining compliance with international safety standards for cytotoxic handling.
• Working under the supervision of a licensed pharmacist, this role is critical to ensuring that oncology patients receive accurate, sterile, and timely medications.

Key Accountabilities/Responsibilities
Aseptic Compounding and Dispensing:

• Prepare chemotherapy, immunotherapy, and biologic agents under strict aseptic conditions using vertical flow hoods and closed-system transfer devices (CSTDs).
• Perform final accuracy checks on prepared doses (drug, diluent, dose volume, and patient identity) prior to verification by a pharmacist.
• Label and package oncology medications in compliance with hazardous drug handling standards.
• Maintain competency in non-hazardous and hazardous sterile compounding techniques.

Clinical Collaboration and Patient Care:

• Manage the procurement, receipt, and storage of all oncology pharmaceuticals, including investigational drugs.
• Monitor stock levels of high-cost and critical cancer therapies to prevent shortages and wastage.
• Conduct daily temperature monitoring and environmental checks for refrigerators and freezers storing biologics.
• Coordinate with suppliers to manage consignment stock and just-in-time ordering for expensive agents.

Medication Safety and Compliance:

• Adhere to personal protective equipment (PPE) protocols for handling hazardous drugs.
• Participate in daily cleanliness and decontamination of the sterile preparation area.
• Assist in documenting and reporting near misses, compounding errors, or equipment malfunctions.
• Support the Clinical Pharmacist in audits related to hazardous drug handling and aseptic technique competency.

Clinical Support and Documentation:

• Obtain and verify patient-specific information (e.g., allergies, body surface area, renal function) to support the pharmacist’s clinical check.
• Maintain accurate records of batch numbers, expiry dates, and compounding logs for traceability.
• Assist with medication reconciliation by obtaining accurate home medication lists from patients/caregivers.
• Manage the workflow of the oncology pharmacy satellite to minimize patient wait times for dispensed medications.

Technology and Automation:

• Operate oncology-specific pharmacy information systems for order entry and labelling.
• Utilize barcode scanning technology to verify drugs and patients during the dispensing process.
• Support the implementation of dose-banding protocols to optimise workflow.

Education, Skills and Competencies

• Diploma or Bachelor’s Degree in Pharmacy Technology / Pharmaceutical Sciences from an accredited institution.
• Valid technician license or registration with the relevant pharmacy council.
• Minimum of 2 years’ experience as a Pharmacy Technician, with at least 1 year in an oncology or sterile compounding setting.
• Certification in Aseptic Techniques / IV Chemotherapy Compounding.
• In-depth understanding of cytotoxic drug handling, PPE requirements, and spill management.
• Familiarity with chemotherapy regimens, hydration protocols, and pre-medication sequences.
• Proficiency in using vertical laminar airflow hoods and biological safety cabinets.
• Experience with pharmacy automation.
• Basic knowledge of tumor markers and lab values sufficient to verify patient parameters.

Application Closing Date
Not Specified.

Method of Application
Interested and qualification candidates should send their CV to: careers@amce.net using the Job Title as the subject of the email.

Note: The African Medical Centre of Excellence (AMCE) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.

Job Title: Junior Consultant, Internal Medicine – Nephrologist

Location: Nigeria
Job type: Full time

Job Purpose

• The Junior Consultant in Internal Medicine with subspecialty training in Nephrology will provide advanced clinical care to patients with complex renal disorders under the supervision of senior consultants.
• This role involves managing both general internal medicine cases and specialized nephrology conditions, performing subspecialty procedures, contributing to multidisciplinary care, and participating in the education and training of junior doctors at the African Medical Centre of Excellence.

Key Accountabilities/Responsibilities
Comprehensive Primary Care Services:

• Provide holistic, continuous primary care for patients presenting with acute illnesses, chronic conditions, and undifferentiated symptoms.
• Diagnose and manage a wide range of medical conditions across all age groups and both genders.
• Perform minor surgical procedures including wound suturing, abscess drainage, skin biopsies, joint aspirations, and cryotherapy.
• Deliver preventive care services including immunizations, health screening, and lifestyle modification counseling.

Specialized Clinical Care:

• Provide comprehensive consultation, diagnosis, and management for patients with renal disorders (acute kidney injury, chronic kidney disease, glomerulonephritis, hypertension, electrolyte disorders, dialysis management).
• Manage patients with complex, multi-system conditions requiring both general internal medicine and subspecialty expertise.
• Develop and implement individualized treatment plans based on current evidence-based guidelines.
• Provide continuity of care for patients with chronic renal conditions in outpatient and inpatient settings.

General Internal Medicine Services:

• Attend general internal medicine admissions, consultations, and emergency cases as part of the medical team roster.
• Participate in medical ward rounds, acute medical take, and on-call rotations.
• Manage patients with undifferentiated medical conditions and multi-morbidity.
• Provide peri-operative medical consultation and co-management for surgical patients.

Procedural Competencies:

• Insert temporary hemodialysis catheters (non-tunnelled/tunnelled).
• Perform and interpret native and transplant renal biopsies.
• Manage acute and chronic dialysis prescriptions (hemodialysis, peritoneal dialysis).
• Conduct peritoneal dialysis catheter insertion and management.

Multidisciplinary Collaboration:

• Work closely with other specialists including cardiologists, urologists, transplant surgeons, dietitians, and diabetes educators.
• Participate in renal transplant workup, coordination, and post-transplant care (Nephrology).
• Contribute to multidisciplinary team meetings, case conferences, and joint specialty clinics.

Clinical Supervision & Teaching:

• Supervise and mentor senior registrars, medical officers, house officers, and medical students.
• Lead bedside teaching, case presentations, and clinical skills training sessions.
• Participate in departmental academic activities including journal clubs, morbidity/mortality meetings, and grand rounds.

Quality Improvement & Clinical Governance:

• Participate in clinical audits, service evaluations, and quality improvement projects within the department.
• Implement evidence-based protocols and clinical guidelines for renal care.
• Contribute to the development of standard operating procedures (SOPs) and care pathways.
• Ensure compliance with hospital policies, patient safety standards, and regulatory requirements.

Research & Academic Contribution:

• Engage in clinical research projects related to nephrology.
• Assist in data collection, analysis, and manuscript preparation for peer-reviewed publications.
• Present research findings at departmental meetings, conferences, and scientific forums.
• Maintain a portfolio of continuous professional development and scholarly activities.

Patient Education & Advocacy:

• Provide comprehensive patient and family education on disease management, treatment options, and lifestyle modifications.
• Empower patients with chronic renal conditions to participate actively in self-care.
• Advocate for patient access to essential medications, technologies, and supportive services.
• Support shared decision-making and culturally sensitive care.

Qualifications

• Medical Degree (MBBS/MBChB or equivalent) from a recognized institution.
• Possession of a valid medical license to practice.
• Completion of Part II Fellowship in Internal Medicine from the West African College of Physicians (WACP), National Postgraduate Medical College of Nigeria (NPMCN), or equivalent international Board.
• Subspecialty training or recognized qualification in Nephrology is highly desirable.

Experience

• Must have 3–5 years of postgraduate clinical experience with substantial training and experience in Nephrology.
• Demonstrated competence in managing both general medical emergencies and specialized renal conditions.
• Proficiency in relevant subspecialty procedures as outlined above.
• Experience in teaching and supervising junior medical staff.
• Strong clinical reasoning, diagnostic acumen, and decision-making abilities.
• Excellent communication, interpersonal, and multidisciplinary teamwork skills.
• Commitment to evidence-based practice, patient-centered care, and continuous professional development.

Application Closing Date
Not Specified.

Method of Application
Interested and qualification candidates should send their CV to: careers@amce.net using the Job Title as the subject of the email.

Note: The African Medical Centre of Excellence (AMCE) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.

Job Title: IT Support Technician

Location: Nigeria
Job type: Full-time

Job Purpose

• The IT Support/Telephony Support Technician will be responsible for maintaining and optimizing AMCE’s information technology systems and networks to be functional and accessible.
• The role holder will provide timely responses to all troubleshooting IT issues, manage telephony systems, and ensure the smooth operation of AMCE’s technology infrastructure to support its healthcare operations.

Key Accountabilities/Responsibilities
Incident Management and Resolution:

• Respond promptly to IT support requests from employees through multiple channels (e.g., email, phone calls, MS Teams, ticketing system etc.).
• Diagnose and provide initial troubleshooting and resolution for common IT issues, such as password resets, software installation, hardware failures, software malfunctions, and device configuration.
• Utilize diagnostic tools and techniques to identify the root cause of IT issues.
• Troubleshot hardware failures, software malfunctions, and network connectivity problems.
• Generate and update reports on incident trends and performance metrics regularly.

System Configuration Management:

• Configure computer systems, network devices, and peripherals to meet user requirements and security standards.
• Modify user settings and permissions to ensure appropriate access and security.
• Implement security measures, such as antivirus software, firewalls, and intrusion detection systems.

System Maintenance:

• Assist in routine maintenance of servers, computers, and other networked equipment.
• Support the deployment of new applications to ensure smooth integration with existing systems.
• Ensure system applications are updated regularly.

Inventory and Asset Management:

• Track and maintain an inventory of AMCE’s IT equipment and tools.
• Work closely with vendors for hardware and software purchases, repairs, and replacements.
• Manage software licenses and ensure adherence to licensing agreements.

Telephony System Administration:

• Manage and maintain the organization’s telephony system, including IP phones, voicemail, call routing, and intercom systems.
• Configuration and provision of new user accounts and devices for new hires.
• Troubleshoot and resolve telephony issues, such as poor call quality, dropped calls, system failures, voicemail problems, and intercom malfunctions.

Communication and Reporting:

• Communicate effectively with employees, explaining technical issues in clear and concise terms.
• Provide regular updates on the status of service requests.
• Generate reports on IT support activities and trends.

Additional Responsibilities:

• Assist employees with a wide range of IT issues, including software usage, hardware setup, and troubleshooting.
• Conduct training sessions on IT topics, such as basic computer skills, software usage, and security best practices.
• Communicate effectively with employees, explaining technical concepts in clear and concise terms.
• Offer guidance and support for common software applications (e.g., Microsoft Office, email, web browsers).
• Develop and maintain user documentation and knowledge base articles.
• Escalate complex issues to higher-level support teams as needed.
• Collaborate with other IT teams to resolve complex problems as needed.

Qualifications

• Bachelor’s Degree in computer science, Computer Engineering, Information Technology, or a related field.
• Certifications such as CDP, CCNA, CISSP, CISM, CISA, and PMP are preferred.
• Evidence of continuing professional development.

Experience / Skills

• Minimum of 2 years’ experience in IT support.
• Experience in a healthcare or similar regulated industry will be an added advantage.
• Expertise in leveraging a wide range of IT tools and systems/applications.
• Knowledge of telephony infrastructure and troubleshooting systems.
• Knowledge of IT security protocols, best practices and data privacy regulations in the healthcare industry.
• An understanding of a wide range of software and hardware applications.
• Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPNs).
• Proficiency in supporting and configuring Windows, Mac, and/or Linux operating systems.
• Skilled in database programming and software installation tools
• Proficiency with remote desktop support tools and ticketing systems such as ServiceNow
• Demonstrable skills in written and spoken English that are adequate to enable effective communication about IT topics with non-technical colleagues.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careers@amce.net using Job Title and preferred Location as the subject of the email.

Job Title: Business Intelligence Analyst

Location: Nigeria
Job type: Full-time

Job Purpose

• The Business Intelligence Analyst will be responsible for transforming data into actionable insights that support strategic decision-making within AMCE.
• The role involves designing and implementing data models, dashboards, and reports while ensuring data integrity and security.
• The role holder would play a critical role in optimizing processes, improving performance, and driving data-informed decisions.

Key Accountabilities / Responsibilities
Data Collection and Integration:

• Gather and integrate data from multiple internal and external sources.
• Ensure data quality and consistency through regular validation and cleansing processes.
• Develop and maintain ETL (Extract, Transform, Load) processes for data pipelines.
• Collaborate with cross-functional teams to identify data requirements.

Data Modeling and Analysis

• Design and implement data models to support analytical and reporting needs.
• Perform complex data analysis to uncover trends, patterns, and insights.
• Utilize statistical and predictive modeling techniques for advanced analytics.
• Provide recommendations based on data findings to improve operational efficiency.

Reporting and Dashboard Development:

• Develop interactive dashboards and reports using BI tools such as Tableau, Power BI, or Qlik.
• Create visualizations that effectively communicate data insights to stakeholders.
• Ensure dashboards and reports are accessible, user-friendly, and up-to-date.
• Monitor and maintain the performance of BI tools and platforms.

Strategic Decision Support:

• Work closely with leadership to identify key performance indicators (KPIs) and metrics.
• Provide data-driven insights to inform organizational strategies and policies.
• Support forecasting and budgeting processes through predictive analytics.
• Develop use cases for data applications in healthcare delivery and operations.

Compliance and Security:

• Ensure compliance with data protection regulations and organizational policies.
• Implement and monitor data governance standards to maintain data integrity.
• Identify and mitigate risks related to data privacy and security.
• Support audits and compliance reviews by providing accurate data and documentation.

Training and Support:

• Provide training to staff on the use of BI tools and interpreting data insights.
• Act as a subject matter expert for data and analytics within the Information Technology Directorate.
• Offer support to users encountering issues with BI tools or reports.
• Promote a data-driven culture by educating teams on the value of analytics.

Continuous Improvement:

• Research and implement emerging technologies and best practices in business intelligence.
• Regularly evaluate and enhance existing BI processes and tools.
• Monitor industry trends and adapt analytics strategies to meet changing needs.
• Participate in professional development opportunities to stay ahead in the field.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Data Analytics, or related field.
• Master’s degree in a related field is an added advantage.
• Certifications in Business Intelligence tools or data analytics (e.g., Tableau, Power BI, or Qlik).

Experience / Skills:

• Minimum of 3 years of experience in data analytics, business intelligence, or a related field.
• Proven experience with BI tools and platforms (e.g., Tableau, Power BI, QlikView).
• Strong background in SQL, Python, or R for data analysis and modelling.
• Experience in the healthcare sector.
• Comprehensive knowledge of data governance and compliance standards.
• Understanding of healthcare analytics and performance metrics.
• Awareness of emerging trends in BI and data analytics technologies.
• Familiarity with organizational policies and their impact on data strategies.
• Familiarity with cloud-based analytics solutions (e.g., AWS, Azure).
• Strong analytical and statistical skills for data interpretation.
• Proficiency in database management and ETL processes.
• Expertise in data modelling, visualization, and reporting tools.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careers@amce.net using Job Title and preferred Location as the subject of the email.

Job Title: Application Developer

Location: Nigeria
Job type: Full-time

Job Purpose

• The Applications Developer (Clinical/ERP Systems) will be responsible for designing, developing, and maintaining clinical and ERP applications that support AMCE operations, patient management, and enterprise resource planning.
• The role holder will develop customizations, test software, manage data migrations, train users, and resolve issues on clinical and ERP applications.
• The role holder will also be responsible for building solutions that align with AMCE’s healthcare standards and operational needs.

Key Accountabilities / Responsibilities
Application Development and Customization:

• Develop, test, and deploy applications for clinical and ERP systems, ensuring they meet healthcare requirements and improve operational efficiencies.
• Customize applications to meet specific healthcare workflows and ERP integration needs, ensuring smooth system functionality.
• Work with selected software vendors in the implementation of AMCE systems.
• Troubleshoot, debug and optimize application performance to support AMCE professionals and administrative users.
• Provide 2nd line technical support to resolve user-reported issues with clinical and ERP applications.

System Analysis and Compliance:

• Work closely with clinical teams to understand needs, design applications, and enhance workflows within AMCE.
• Ensure applications adhere to healthcare regulations and compliance standards (e.g., HIPAA) and meet security and privacy requirements.

Integration and Data Management:

• Design and manage integration between clinical systems, Medical equipment integration with EHR ,   ERP platforms, and other healthcare applications, including EHR (Electronic Health Record) systems.
• Maintain data integrity across applications, leveraging APIs, HL7, FHIR, and other healthcare data standards for seamless information exchange.

Quality Assurance and Testing:

• Conduct rigorous quality assurance (QA) and testing to ensure application reliability, security, and usability.
• Document and address issues, incorporating user feedback to continuously improve application functionality and effectiveness

Collaboration and User Support:

• Collaborate with professionals, IT staff, and ERP stakeholders to gather requirements and deliver solutions that improve patient care and administrative efficiency.
• Provide end-user support and training, develop user guides, and ensure applications are effectively adopted within the company.

Leadership and Effective Communication:

• Demonstrate strong communication skills to explain technical concepts to non-technical stakeholders and collaborate across diverse teams.
• Exhibit problem-solving and analytical thinking in identifying issues and developing effective and user-centered solutions.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or a related field
• Master’s Degree is an added advantage
• Certification in relevant ERP platforms (e.g., SAP ERP, Oracle ERP) is preferred.
• Evidence of continuing professional and managerial development.

Experience/Skills:

• Minimum of four years of experience in application development within the healthcare industry.
• Experience with healthcare IT systems, enterprise applications like SAP, Oracle Fusion Apps/Cloud Platforms etc.
• Experience in Mobile application development.
• Solid understanding of the healthcare industry standards.
• Knowledge of project management methodologies (agile, waterfall).
• Proficiency in programming languages such as Java, C#, Python, mobile application programming languages and other web application  languages.
• Database experience (SQL, NoSQL) and knowledge of cloud platforms (AWS, Azure).
• Proficiency in data integration and ETL processes for clinical systems (e.g., HL7, FHIR standards).
• Critical thinking and analytical skills.
• Demonstrable skills in written and spoken English that are adequate to enable effective communication about medical topics with patients and colleagues.
• Effective problem-solving and decision-making skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careers@amce.net using Job Title and preferred Location as the subject of the email.