Recruitment at Cobranet Limited

Cobranet Limited, a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation and we are proud to provide every segment of society with a reliable link to the digital universe.

Our entire network topology is rugged, dynamic and fully redundant with negligible downtimes: content showing extremely high availability exceeding 99.5%. Our promise is to continue providing innovative solutions at the best feature-to-price and service-to-price ratio.

We are recruiting to fill the position below:

Job Title: Relationship Management Officer

Location: Nigeria
Employment Type: Full-time

Job Summary

• Account manager responsibilities include developing long-term relationships with a portfolio of clients.
• Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Manage and develop client accounts to initiate and maintain favorable relationship with clients.

​Typical Job Duities and Responsibilities

• Be the primary point of contact and build long-term relationships with customers.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Liaise between the customer and internal teams.
• Build and maintain strong, long-lasting client relationships.
• Cross selling and Upselling to increasing revenues
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement.
• Assist with challenging client requests or issue escalations as needed.
• Daily Proactive Routine Calls for Customer Survey.
• Retention and Win-back

Requirements

• BA/BS degree in Business Administration, Sales or relevant field
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Excellent listening, negotiation and presentation abilities
• Ability to prioritize and multitask
• High level of accuracy and attention to detail
• Ability to hav5e difficult conversations
• Strong verbal and written communication skills.

Application Closing Date
15th February, 2026.

How to Apply
Interested and qualified candidates should forward their CV to: recruitment@cobranet.ng using the Job Title as the subject of the mail.

Note: Only qualified candidates will be contacted.

Job Title: Field Engineer

Location: Nigeria
Employment Type: Full-time

Job Description

• Collaborate with internal teams, such as coordinators, network operations and support, to escalate and resolve complex issues when necessary.
• Maintain detailed documentation of customer interactions, service requests, and problem resolutions.

Key Responsibilities
Installation and Configuration:

• Attending to customer premises to install and configure ISP services, including internet connectivity, routers, modems, and other networking equipment.
• Follow installation guidelines, technical specifications, and company procedures to ensure accurate setup and connectivity.
• Test and verify the performance of installed services to ensure they meet the desired speed, reliability, and quality standards.
• Educate customers on the proper use and maintenance of the installed equipment and services.

Troubleshooting and Issue Resolution:

• Diagnose and resolve technical issues related to network connectivity, equipment malfunction, or service disruptions.
• Respond to customer complaints or service requests in a timely manner and provide effective solutions to address their concerns.

Customer Service and Communication:

• Interact professionally and courteously with customers, ensuring a positive customer experience during the installation process.
• Communicate technical information to customers in a clear and understandable manner, addressing any questions or concerns they may have.
• Provide recommendations for improving network performance, equipment upgrades, or additional services based on customer requirements and industry best practices.
• Collaborate with sales teams or account managers to gather customer feedback and identify opportunities for upselling or cross-selling services.

Quality Assurance and Compliance:

• Ensure installations are completed according to company standards, policies, and regulatory requirements.
• Perform regular audits and quality checks on installed services to identify any deficiencies and implement corrective actions.
• Stay updated with industry trends, emerging technologies, and best practices related to ISP installations to enhance service delivery and customer satisfaction.

Qualification and Skills

• High school diploma or equivalent; technical certifications or degree in a related field is a plus.
• 3 years proven experience in network installations, preferably within an ISP or telecommunications environment.
• Strong knowledge of networking concepts, protocols, and equipment, such as routers, switches, modems, and cabling.
• Proficiency in troubleshooting network connectivity issues and resolving technical problems.
• Familiarity with various operating systems (Windows, Linux, macOS) and network diagnostic tools.
• Excellent communication and customer service skills to interact effectively with customers and internal teams.
• Ability to work independently, prioritize tasks, and meet deadlines in a field environment.
• Valid driver’s license and willingness to travel to customer sites as required.
• Physical ability to lift and move networking equipment during installations.

Application Closing Date
28th February, 2026.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@cobranet.ng using the job title as the subject of the email.

Job Title: NOC Engineer

Location: Nigeria
Employment Type: Full-time

Job Description

• Perform general “system administration” tasks on all elements of the network
• Discover problem areas which could negatively impact system performance or customer satisfactionir
• Pro‐actively monitor network and system performance.
• Analyze traffic data and trends and escalate areas of concern to the network design authority.
• Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Perform general “system administration” tasks on all elements of the network.
• Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems
• Take ownership to ensure that all problems are resolved in a timely and efficient manner.
• Manage problem resolution using network monitoring/management tools
• Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.

Requirements

• Education and qualifications: BSc / HND in Computer Engineering / Telecommunications
• Strong communications skills both written and verbal.
• Capable of making solid, fact-based decisions under pressure.
• Ability to work well in an international, multi-cultural, and high-pressure technical environment.
• Technical experience in a telecommunications or network operations environment.
• Very Good understanding of wireless communications Technology
• Cisco CCNA / CCNP certification.
• Knowledgeable to Manage Cisco switches
• Interested candidates must be able to work on a 24/7 shift Rotation.

Application Closing Date
28th February, 2026.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@cobranet.ng using the job title as the subject of the email.

Note: Only qualified candidates will be contacted.

Job Title: Relationship Management Officer (Account Manager)

Location: Nigeria
Employment Type: Full-time

Job Summary

• Account manager responsibilities include developing long-term relationships with a portfolio of clients.
• Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients.

​Typcal Jobs and Responsibilies

• Be the primary point of contact and build long-term relationships with customers.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Liaise between the customer and internal teams.
• Build and maintain strong, long-lasting client relationships.
• Cross selling and Upselling to increasing revenues
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement.
• Assist with challenging client requests or issue escalations as needed.
• Daily Proactive Routine Calls for Customer Survey.
• Retention and Win-back

Requirements

• BA/B.Sc degree in Business Administration, Sales or relevant field
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Excellent listening, negotiation and presentation abilities
• Ability to prioritize and multitask
• High level of accuracy and attention to detail
• Ability to have difficult conversations
• Strong verbal and written communication skills

Application Closing Date
15th February, 2026.

How to Apply
Interested and qualified candidates should send their CVs to: recruitment@cobranet.ng using the job title as the subject of the mail.

Note: Only qualified candidates will be contacted.

Job Title: Sales Team Lead

Location: Nigeria
Employment Type: Full-time

Responsibilities
Revenue & Target Achievement:

• Drive the team to consistently achieve and exceed monthly, quarterly, and annual sales targets.
• Monitor pipeline performance, conversion rates, and revenue growth.

Team Leadership & Performance Management:

• Supervise, mentor, and coach Sales Executives to improve productivity and professionalism.
• Conduct regular 1-on-1 meetings, performance reviews, and field supervision.
• Enforce accountability and discipline within the team.

Sales Strategy Execution:

• Implement company sales strategies and ensure proper execution at the field level.
• Identify high-value prospects (e.g., high bandwidth clients, estates, corporate accounts) and guide the team accordingly.

Client Relationship & Escalation Management:

• Support the team in closing key deals and managing high-profile clients.
• Handle escalations professionally and protect the company’s brand image.
• Ensure excellent customer experience from prospecting to deployment.

Reporting & Performance Analytics:

• Track daily sales activities, PIF submissions, follow-ups, installations, and revenue reports.
• Analyze data to identify gaps and recommend corrective actions.
• Provide timely and accurate reports to management.

Compliance & Process Adherence:

• Ensure strict adherence to company policies, SLA standards, pricing guidelines, and approval processes.
• Monitor timely submission of documentation and proper follow-through on installations and billing.

Training & Value Proposition Reinforcement:

• Continuously train and reinforce the company’s core value propositions (e.g., dual-link redundancy, proximity to data center, uptime guarantee, cost effectiveness).
• Improve team objection-handling, closing skills, and follow-up discipline.

Application Closing Date
28th February, 2026.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@cobranet.ng using the job title as the subject of the email.

Note: Only Qualified Candidates will be shortlisted.