Recruitment at Fina Trust Microfinance Bank

Fina Trust Microfinance Bank, a member of LOLC Group with corporate Head Office in Colombo – Sri Lanka, is one of Nigeria’s foremost Microfinance Banks. Its operating license was secured from the Central Bank of Nigeria (CBN) in September 2009 as a Microfinance Bank. Fina Trust Microfinance Bank has built a resounding success on excellent service delivery in a uniquely customer friendly environment through professional staff, leveraging on world-class technology. A continuous investment in information technology and in people sets the bank apart from others.

We are recruiting to fill the position below:

Job Title: Human Resources Business Partner (HRBP)

Location: Ikeja, Lagos
Employment Type: Full-time
Department: Human Resources
Reports To: Head of Human Resources
Coverage: Head Office & Branch Network

Job Summary

• The Human Resources Business Partner (HRBP) works closely with business leaders and branch management to align HR strategies with the Bank’s objectives.
• The role provides end-to-end HR support covering workforce planning, performance management, employee relations, talent development, and compliance, while ensuring adherence to Nigerian labour laws and microfinance banking regulations.

Key Responsibilities
Strategic HR Partnership:

• Partner with Executive Management, Business Heads, and Branch Managers to support the Bank’s strategic and operational goals.
• Translate business plans into people strategies covering workforce planning, capability building, and performance management.
• Provide HR advisory support to management on people-related risks, organizational design, and change initiatives.

Talent & Performance Management:

• Support recruitment and manpower planning for head office and branch roles.
• Drive performance management processes, including goal setting, appraisals, and performance improvement plans (PIPs).
• Identify training and development needs in collaboration with the Learning & Development function.
• Support succession planning and talent reviews for critical roles.

Employee Relations & Engagement:

• Manage employee relations matters, including discipline, grievances, investigations, and conflict resolution in line with Bank policy and Nigerian labour law.
• Provide guidance to managers on disciplinary processes, sanctions, and documentation.
• Support employee engagement initiatives and promote a positive workplace culture.
• Advise on exits, terminations, and redundancy processes where applicable.

HR Operations & Compliance:

• Ensure consistent application of HR policies, procedures, and employee handbook provisions.
• Support compliance with CBN, NDIC, labour law, and internal audit requirements relating to people management.
• Maintain accurate employee records and HR documentation for regulatory and audit purposes.
• Support payroll inputs, leave administration, confirmations, and promotions in collaboration with HR Operations.

Change Management & Culture:

• Support organizational change initiatives such as restructuring, branch expansion, or process improvement.
• Reinforce the Bank’s values, ethical standards, and performance culture across all locations.
• Act as a change agent to support management communication and employee alignment.

Qualifications & Experience

• Bachelor’s Degree in Human Resources, Business Administration, Law, or a related discipline.
• 4–6 years of HR experience, with at least 2 years in an HR Business Partner or senior HR generalist role.
• Prior experience in a microfinance bank, commercial bank, or regulated financial institution in Nigeria is highly preferred.
• Strong working knowledge of Nigerian Labour Law and HR best practices.
• Professional HR certifications such as CIPM, SHRM, or CIPD are an added advantage.

Skills & Competencies:

• Strong business acumen and stakeholder management skills
• Excellent advisory, influencing, and problem-solving abilities
• Sound knowledge of performance management and employee relations
• Strong communication, presentation, and report-writing skills
• High level of confidentiality and professionalism
• Ability to work across multiple branches and manage competing priorities
• Proficiency in HRIS and Microsoft Office applications

Key Attributes:

• Hands-on, pragmatic, and solutions-oriented
• Resilient and able to operate in fast-paced environments
• Strong ethical judgment and attention to detail
• Willingness to travel to branches as required

Salary
N450,000 – N600,000 monthly.

Application Closing Date
11th February, 2026.

How to Apply
Interested and qualified candidates should send their Resume to: hr@finatrustmfbank.com cc: fmaidugu@finatrustmfbank.com using the job title as the subject of the email.

Job Title: Operational Risk Supervisor

Location: Ikeja, Lagos
Employment Type: Full-time
Industry: Financial Services

Job Summary

• Operational Risk Supervisor identifies, assesses, and mitigates risks in an organization’s processes, people, and systems, overseeing risk frameworks, conducting assessments (like RCSAs), monitoring Key Risk Indicators (KRIs), reporting incidents, and training teams to build a strong risk culture, ensuring compliance and minimizing losses through proactive monitoring and mitigation strategies.

Key Responsibilities

• Lead and support business units in performing risk and control self-assessments (RCSAs). Identify vulnerabilities in processes, systems, and people.
• Review new projects, products, and existing processes for control adequacy. Lead and monitor BCP implementation and operational workflow
• Monitor Key Risk Indicators (KRIs) and develop risk dashboards.
• Track and analyze operational loss events, identifying root causes.
• Prepare incident reports and follow up on management actions
• Assist in developing and updating operational risk management policies and procedures.
• Ensure compliance with internal policies and external regulations
• Responsible for the regular update of the risk register on a weekly basis
• Supervise all operational risk officers and branch operational controls

Requirements

• 3 – 5 years of experience as an Operational Risk Officer in an MFB
• Proven experience in Operational Risk Analyst
• Ability to work with minimal supervision
• Must be result-oriented, self-motivated, and disciplined
• Proximity to the location is an advantage.

Salary
N400,000 – N500,000 / month.

Application Closing Date
15th February, 2026.

How to Apply
Interested and qualified candidates should send their Resume to: hr@finatrustmfbank.com cc: fmaidugu@finatrustmfbank.com using the job title as the subject of the mail.

Job Title: Learning and Development Specialist

Location: Ikeja, Lagos
Employment Type: Full-time
Department: Human Resources
Reports To: Head of Human Resources

Job Summary

• The Learning and Development (L&D) Specialist is responsible for planning, designing, and delivering training programs that build staff capacity, ensure regulatory compliance, and support business growth within the Microfinance Bank.
• The role focuses on competency development, regulatory training, onboarding, performance improvement, and fostering a strong learning culture across head office and branch locations.

Key Responsibilities

• Conduct organization-wide training needs analysis aligned with the Bank’s strategy, risk profile, and regulatory requirements.
• Develop and implement annual training plans and calendars for head office and branch staff.
• Design and deliver training programs on banking operations, microfinance products, customer service, credit, risk management, AML/CFT, ethics, and compliance.
• Coordinate onboarding and induction programs for new employees, including CBN-required trainings.
• Support compliance with CBN, NDIC, AML/CFT, consumer protection, and internal control training requirements.
• Liaise with regulators, consultants, and training vendors for statutory and specialized training programs.
• Administer and manage the Learning Management System (LMS) and maintain accurate training records for audits and examinations.
• Evaluate training effectiveness using feedback, assessments, post-training performance indicators, and audit findings.
• Support branch performance by providing targeted training interventions for sales, credit officers, and operations staff.
• Assist in leadership development, succession planning, and career development initiatives.
• Manage training budgets and ensure cost-effective utilization of training resources.
• Prepare periodic training reports for Management, Board committees, and regulators as required.
• Promote a culture of continuous learning, knowledge sharing, and performance improvement across the Bank.
• Stay updated on microfinance industry trends, regulatory changes, and best practices in learning and development.

Qualifications & Experience

• Bachelor’s Degree in Human Resources, Education, Business Administration, Banking & Finance, or a related discipline.
• 3–5 years’ experience in Learning & Development, Training, or Talent Development, preferably within a microfinance bank, commercial bank, or financial institution in Nigeria.
• Practical experience delivering training to branch-based and field staff.
• Professional HR or training certifications (CIPM, SHRM, CIPD, ATD) are an added advantage.
• Strong understanding of Nigerian banking regulations and microfinance operations.

Skills & Competencies:

• Strong instructional design and training facilitation skills.
• Sound knowledge of microfinance banking operations and products.
• Understanding of CBN, NDIC, AML/CFT, and consumer protection guidelines.
• Excellent presentation, communication, and report-writing skills.
• Strong organizational, coordination, and stakeholder management abilities.
• Ability to work independently and across multiple branches.
• Analytical skills to assess training impact and business outcomes.
• Proficiency in Microsoft Office, LMS platforms, and virtual learning tools.

Key Attributes:

• High level of professionalism and integrity.
• Detail-oriented with strong documentation discipline.
• Proactive, adaptable, and solution-focused.
• Customer- and performance-driven mindset.
• Willingness to travel to branch locations as required.

Salary
N300,000 – N400,000 / month.

Application Closing Date
13th February, 2026.

How to Apply
Interested and qualified candidates should send their resume to: hr@finatrustmfbank.com cc: fmaidugu@finatrustmfbank.com using the Job Title as the subject of the mail.

Job Title: Team Lead, Consumer Lending

Location: Abuja (FCT)
Employment Type: Full-time
Department: Credit / Retail Banking
Reports To: Head of Consumer Lending / Business Manager

Job Summary

• The Team Lead – Consumer Lending is responsible for driving the origination, management, and performance of consumer loans secured through government payroll deduction agreements.
• The role combines hands-on loan origination, team leadership, relationship management, and compliance oversight to ensure sustainable portfolio growth, high credit quality, and excellent customer experience.

Key Responsibilities

• Originate and manage consumer loans secured through government payroll deduction agreements.
• Lead, supervise, and motivate a team of Direct Sales Agents (DSAs) and/or Sales Officers to achieve lending targets.
• Educate government employees on loan products, terms, repayment structures, and eligibility requirements.
• Review and analyze credit applications, income verification documents, and payroll deduction authorizations to assess creditworthiness.
• Ensure all loan files comply with internal credit policies, regulatory requirements, and government payroll program guidelines.
• Coordinate with payroll offices, HR departments, and third-party administrators to initiate, validate, and maintain payroll deductions.
• Monitor team loan pipelines and ensure timely processing, approval, and disbursement of loans.
• Maintain accurate, complete, and up-to-date loan documentation and records.
• Meet or exceed monthly loan production, portfolio quality, and customer satisfaction targets (individual and team).
• Track loan performance and proactively address repayment risks arising from payroll changes, employment status, or deduction delays.
• Provide exceptional customer service throughout the entire loan lifecycle.
• Conduct regular coaching, performance reviews, and field support for DSAs/Sales Officers.
• Stay current on lending regulations, consumer protection laws, and government payroll deduction policies.
• Prepare and submit periodic performance and portfolio reports to management.

Qualifications & Experience

• Minimum of 5 years total work experience in consumer lending, credit, or financial services.
• At least 2 years’ experience leading a team of DSAs or Sales Officers.
• Prior experience with payroll deduction loans or government employee lending is strongly preferred.
• Sound knowledge of consumer credit laws, lending regulations, and compliance requirements.
• Proven track record in loan origination and target-driven sales environments.

Skills & Competencies:

• Strong leadership and people management skills
• Customer-focused mindset with ethical sales practices
• Credit analysis and underwriting fundamentals
• Excellent sales, negotiation, and relationship-building abilities
• Strong verbal and written communication skills
• High attention to detail with strong organizational capability
• Ability to work independently and manage multiple loan pipelines
• Effective time management and goal orientation
• Proficiency in loan origination systems and Microsoft Office applications.

Salary
N500,000 – N700,000 / month.

Application Closing Date
15th February, 2026.

Method of Application
Interested and qualified candidates should forward their Resume to: hr@finatrustmfbank.com using the position as the subject of the email.

Job Title: Team Lead – Consumer Lending at Fina Trust Microfinance Bank

Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities

• Originate and manage consumer loans secured through government payroll deduction agreements
• Educate government employees on loan products, terms, repayment structures, and eligibility requirements
• Analyze credit applications, income verification, and payroll deduction authorizations to assess creditworthiness
• Ensure all loan files meet internal policies, regulatory requirements, and government payroll program guidelines
• Coordinate with payroll offices, HR departments, and third-party administrators to set up and maintain deductions
• Maintain accurate and complete loan documentation and records
• Meet or exceed monthly loan production, quality, and customer satisfaction targets
• Monitor loan performance and proactively address issues related to repayment or payroll changes
• Provide exceptional customer service throughout the loan lifecycle
• Stay current on lending regulations, consumer protection laws, and government payroll deduction policies

Qualifications

• Minimum 2 –5 years of experience in consumer lending, credit, or financial services
• Experience with payroll deduction loans or government employee lending strongly preferred
• Working knowledge of consumer credit laws and regulations
• Strong sales, negotiation, and relationship-building skills
• Excellent verbal and written communication skills
• High attention to detail and strong organizational skills
• Ability to work independently and manage a pipeline of loans

Skills & Competencies

• Customer-focused mindset
• Ethical sales practices
• Credit analysis and underwriting basics
• Time management and goal orientation
• Proficiency with loan origination systems and Microsoft Office.

Application Closing Date
20th February, 2026.

How to Apply
Interested and qualified candidates should send their CV to: eatanda@finatrustmfbank.com cc: hr@finatrustmfbank.com using the job title as the subject of the mail.