Recruitment at First Excelsia Professional Services Limited

Job Title: Head of Finance

Location: Nigeria
Employment Type: Full-time
Industry: Logistics

Job Description

• Our client is seeking an Head of Finance who will be responsible for its financial strategy, reporting, and operational budgeting.
• The Head of Finance would ensure compliance, cost discipline, and financial transparency across departments.

Key Responsibilities

• Manage budgeting, cash flow, and monthly financial reporting.
• Develop pricing and profitability models for delivery operations.
• Ensure compliance with audit, tax, and regulatory requirements.
• Oversee financial systems for rider payments, vendor contracts, and fleet costs.
• Provide financial dashboards and insights to management and investors.
• Coordinate funding activities and investor relations.

Person Specification

• Bachelor’s Degree in Accounting, Finance, or related; ACA/ACCA certification preferred.
• 7–10 years of experience in corporate or startup finance.
• Deep understanding of logistics cost modeling and digital payments
• Strong knowledge of Nigerian tax laws and fintech integrations.

Salary
N6,000,000 annually.

Application Closing Date
1st December, 2025.

Method of Application
Interested and qualified candidates should send their CVs to: talentsearch@firstexcelsia.com using “Head of Finance” as the subject of the mail.

Job Title: Head of Sales

Location: Nigeria
Employment Type: Full-time

Job Summary

• Our client is seeking a Head of Sales who will be responsible for revenue growth, enterprise/client acquisition, and retention across Abuja (pilot) and subsequent markets.
• The Head of Sales must be able to design and execute the go-to-market for on-demand EV delivery products (B2B, e-commerce, Q commerce, pharmacies, restaurants) and build a sales team that can consistently hit monthly order and wallet targets.

Key Responsibilities

• Develop and execute sales strategy for Abuja first, then Lagos/PH.
• Define sector playbooks: e-commerce, food, grocery, pharmacy, courier, corporate errands.
• Build pricing and discount frameworks in collaboration with Finance.
• Build, manage, and report on a rolling 3-month qualified pipeline.
• Drive acquisition of high-volume senders (200–1,000+ orders/month).
• Own monthly/quarterly revenue targets and collection targets.
• Set up key account management (KAM) structure for top 20 accounts.
• Recruit, train, and manage sales executives/field BDs.
• Create performance-based compensation (base + commission).
• Run weekly sales reviews and forecast sessions.
• Implement CRM/use existing low-cost stack (HubSpot/Zoho/Pipedrive).
• Feed product/ops with market feedback (SLAs, routes, special handling).

Person Specification

• Bachelor’s degree in Business, Marketing, Economics or related.
• 6–10 years B2B sales in logistics, mobility, e-commerce, or fintech.
• Must have sold volume-based services (deliveries, riders, fleet, 3PL) — not just one-off items.
• Demonstrable experience closing high level corporate/SME accounts and onboarding them to a delivery platform.
• Strong working knowledge of Abuja & Lagos business terrain.
• Bonus: experience from Red Star, DHL, GIG, Kwik, Gokada, Fez, MAX, Bolt Business, Eden, Chowdeck/Buyfood.

Salary
N450,000 – N500,000 Monthly, N6,000,000 Annually. (Net)

Application Closing Date
1st December, 2025.

Method of Application
Interested and qualified candidates should send their CVs to talentsearch@firstexcelsia.com using “Head of Sales” as the subject of the email.

Job Title: Content Creator

Location: Nigeria
Employment Type: Full-time

Summary

• Our client, is seeking to hire a creative and detail-oriented Content Creator to join their team.
• The ideal role holder will be responsible for producing compelling digital content, managing social media platforms, and supporting marketing initiatives

Job Responsibilities

• Create high-quality content, including photos, videos, and reels, that highlight products and display setups
• Manage and grow the company’s social media presence, particularly on Instagram and TikTok
• Develop and maintain a consistent content calendar aligned with marketing campaigns and promotions
• Collaborate with team members to brainstorm, plan, and produce creative marketing content
• Monitor analytics across social platforms to measure performance and optimize content strategy
• Stay up to date with current trends and best practices in digital content and social media marketing
• Assist with visual merchandising content and behind-the-scenes storytelling when required.

Person Specification

• Minimum of 2 years of experience in content creation or social media management.
• Strong creative, visual, and storytelling skills.
• Proficiency in editing tools such as Canva, CapCut, InShot, or similar platforms.
• Experience in retail or visual merchandising is an added advantage.
• Ability to work independently, meet deadlines, and adapt quickly to content trends

Salary
N180,000 – N200,000 Monthly.

Application Closing Date
5th December, 2025.

How to Apply
Interested and qualified candidates should send their CV to: talentsearch@firstexcelsia.com  using “Content Creator” as the subject of the email.

Job Title: Head of Rider Operations

Location: Nigeria
Employment Type: Full-time
Industry: Logistics

Job Summary

• Our client is seeking a Head of Rider Operations who will oversee the recruitment, performance, and welfare of our client’s rider network, ensuring efficiency, safety, and service quality.

Key Responsibilities

• Lead recruitment, continuous training/development and onboarding of riders.
• Design and implement incentive programs and retention strategies.
• Manage rider scheduling, performance tracking, and safety training.
• Collaborate with tech and dispatch teams for rider performance analytics
• Handle compliance with regulatory authorities on rider and asset documentation.

Person Specification

• Bachelor’s Degree in Logistics, Transport, communication, marketing or relevant associated areas.
• 5 – 8 years managing large rider fleets (50+).
• Experience with mobility apps, logistics operations, delivery companies.
• Strong people management and communication skills.

Salary
N350,000 – N400,000 Monthly: N4,800,000 Annually. (Net)

Application Closing Date
1st December, 2025.

Method of Application
Interested and qualified candidates should send their CVs to talentsearch@firstexcelsia.com using “Head of Rider Operations” as the subject of the email.

Job Title: Assistant Manager, Internal Audit

Location: Nigeria
Employment Type: Full-time

Job Description

• Our client is seeking a competent Assistant Manager, Internal Audit to join its dynamic team.
• The ideal candidate will be responsible for planning, coordinating, and executing audit assignments to evaluate the adequacy and effectiveness of internal controls, risk management, and governance processes across the Bank.
• The role holder will ensure compliance with regulatory requirements, internal policies, and professional audit standards while providing value-adding recommendations that enhance operational efficiency and safeguard the Bank’s assets.

Responsibilities

• Developing and implementing audit plans and strategies to evaluate the effectiveness of internal controls, risk management processes, and governance practices.
• Conducting regular audits of various departments and functions to identify areas of improvement and ensuring adherence to policies and procedures.
• Providing guidance and recommendations to management on best practices for risk mitigation and process improvement.
• Monitoring and reporting on audit findings, trends, and emerging risks to senior management and the board of directors.
• Leading a team of audit professionals, providing mentorship, training, and performance management to ensure continued growth and development.

Person Specifications

• Bachelor’s Degree in Accounting, Finance, Economics, or a related field.
• Professional certification, such as ACA, ACCA, is required.
• Minimum of 5–7 years relevant experience in internal audit, preferably in a banking or financial services environment.
• Strong understanding of internal controls, risk management, and regulatory frameworks.
• In-depth knowledge of banking regulations, accounting standards, and industry best practices.

Application Closing Date
17th November, 2025.

Method of Application
Interested and qualified candidates should mail their CVs to: talentsearch@firstexcelsia.com with “Assistant Manager, Internal Audit” as the subject of the email.

Job Title: Chief Operating Officer

Location: Nigeria
Employment Type: Full-time
Industry: Logistics

Job Description

• Our client is seeking a Chief Operating Officer who will oversee its operational execution, logistics workflows, and multi-department coordination.
• They will drive efficiency across rider operations, dispatch systems, and customer service while maintaining profitability and service reliability.

Key Responsibilities

• Lead end-to-end daily operations, ensuring timely deliveries and SLA compliance.
• Develop and enforce SOPs for dispatch, rider management, and client onboarding.
• Monitor operational KPIs (delivery success rate, average delivery time, cost per trip).
• Coordinate with Finance, Rider Ops, and CX teams to align performance targets
• Develop regional expansion strategy and operational scaling plans.
• Manage budgets, vendor contracts, and logistics partnerships.
• Ensure compliance with transport, EV, and safety regulations.
• Responsible for overall Company revenue

Person Specification

• Bachelor’s Degree in Operations, Logistics, or Business Management.
• 8–12 years in transport/logistics; experience in courier/ transport/ logistics companies is preferred.
• Proven experience managing large fleets and multi-site logistics.
• Strong analytical and leadership skills
• MBA is seriously considered.

Salary
N1,200,000 annually.

Application Closing Date
24th November, 2025.

Method of Application
Interested and qualified candidates should send their CVs to: talentsearch@firstexcelsia.com using “Chief Operating Officer” as the subject of the mail.

Job Title: Head of Customer Experience (CX)

Location: Nigeria
Employment Type: Full-time
Industry: Logistics

Key Responsibilities

• Build and manage the CX team (call center, chat support, escalation).
• Define SLAs for response time, resolution rate, and customer satisfaction.
• Implement CRM and feedback tracking tools.
• Collaborate with operations to resolve delivery issues.
• Develop customer loyalty and retention initiatives.

Person Specification

• Bachelor’s Degree in Communications, Marketing, or related.
• 5 – 7 years in customer service leadership (e-commerce or logistics).
• Familiarity with CRM tools (Zoho, Freshdesk, Zendesk).
• Strong empathy, communication, and analytics orientation.

Annual Net Remuneration
N4,800,000 / annum

Application Closing Date
1st December, 2025.

Method of Application
Interested and qualified candidates should send their CVs to talentsearch@firstexcelsia.com using “Head of Customer Experience (CX)” as the subject of the mail.