Recruitment at Food Concepts Plc

Recruitment at Food Concepts Plc

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: Production Supervisor

Requisition ID: 1326
Location: Nigeria
Job type: Full-time
Department: Supply Chain Department
Reporting to: Central Kitchen Manager
Direct Report: Assistant / Shift Supervisors

Job Purpose

  • To provide the production team with supervisory oversight, coordination, and monitoring of workflow activities on the production floor.

Core Responsibilities and Key Result Areas
Team Supervision:

  • Provide guidance to production staff in order to achieve and maintain high standards of Quality, Service and Cleanliness
  • Maintains work flow by monitoring steps of the process; setting processing variables; observing control points and equipment
  • Provide team with steps on how to improve quality or speed of production
  • Encourage team effort and supportive attitudes between workers

Safety and Quality Assurance Management:

  • Ensure that Health & Safety and Food safety working practices are adhered to during production
  • Conduct regular supervision of the production workspace and equipment to ensure safety of the work environment
  • Maintains quality service by establishing and enforcing organization standards
  • Provide instruction to teams on the proper use of safety equipment and emergency procedures should they be necessary at any point during the production process
  • Document and report production quality compromise or defects

Administrative Tasks and Reporting:

  • To support in the implementation of effective training and development of all production staff and management.
  • To assist in planning and implementing management shift operations to ensure the standard quality of the production process
  • Provide assistance in vendor relations management
  • Conduct employee competency reviews and development plans for team members
  • Manage absence and disciplinary issues within the production team
  • Liaise with Central Kitchen Manager on all production related issues
  • Keep track of stock and equipment inventories and produce reports.

Key Performance Indicators

  • Quality of Production output
  • Number of production output defects
  • Quality of employee turnover
  • Turnaround time of production
  • Number of product quality defects reported
  • Quality of stock and inventory report

Job Specifications
Educational Requirements:

  • A minimum of a university degree in Food Science, Food Technology or related field is required.

Professional Requirements:

  • Possession of any relevant professional qualification is essential

Experience Requirements:

  • A minimum of 2 years’ experience in a similar role is required.

Knowledge Requirements:

  • Knowledge of professional standards i.e. occupational health and safety and customer requirements
  • Good knowledge of project management
  • Knowledge of the company and government regulations
  • Knowledge of product specification
  • Good knowledge of time management.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Financial Analyst

Requisition ID: 1600
Location: Nigeria
Employment Type: Full-time
Department: FP&A
Reports to (Title): FP&A Manager

Job Purpose

  • The Financial Analyst will provide analytical and financial analysis support for the various projects within the Group.

Core Responsibilities and Key Result Areas
Financial Analysis:

  • Assemble and summarize data to structure sophisticated reports on financial status and risks
  • Develop financial models, conduct benchmarking, and process analysis
  • Critically analyze past results, perform variance analysis, identify trends, and make recommendations for improvements to HOD
  • Consolidate and analyze financial data, considering company’s goals and financial standing
  • Provide creative alternatives and recommendations to reduce costs and improve financial performance
  • Conduct investment appraisals on capital projects using world class assessment tools such as NPV, IRR and ROI

Business Analysis:

  • Perform market and competitive research, data mining, business intelligence and valuations
  • Provide support in planning, budgeting, and forecasting

Key Performance Indicators

  • Timely provision of the financial models necessary to support business strategies
  • Timely provision of the analytical and analysis reports
  • Timely preparation of the investment appraisal analysis

Requirements
Educational Requirements:

  • Bachelor’s Degree in Economics, Finance, Business, or related field

Professional Requirements:

  • Membership of the ACCA, ACA or any other related professional qualification is required.

Experience Requirements:

  • Minimum of 2-3 years’ experience as financial analyst, or similar role.
  • Experience in a Consulting firm in a similar role is an asset.

Knowledge Requirements:

  • Demonstrates good research, quantitative, and analytical skills
  • Excellent attention to detail
  • Competent in software programs such as Microsoft Office, Excel and power point
  • Highest standards of accuracy and precision; highly organized
  • Demonstrates commercial and economic awareness, including an awareness of global economic factors that can influence the Food & Beverage and QSR industry
  • Ability to think creatively, highly driven and self-motivated
  • Knowledge of written and verbal communication skills

Decision Expectations

  • Acts on defined procedures and decisions
  • Enforces agreed decisions
  • Conduct cost/benefit and other types of analyses
  • Explain and defend recommendations to management and stakeholders

Working Conditions:

  • The Job holder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
  • This role is largely office-based, as it involves a lot of research work and analysis.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Account Direct Payables Associate

Requisition ID: 1944
Location: Nigeria
Job type: Full-time
Department: Finance Department

Job Purpose

  • To process all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner.

Core Responsibilities and Key Result Areas
Financial Transactions:

  • Process accounts and incoming invoices  in compliance with financial policies and procedures
  • Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts  payable  data
  • Prepare bills for Franchise Royalty Invoices , Franchise Marketing invoices and all sundry invoice requests
  • Apply payments from franchises to their GL and ensure monthly reconciliation of franchise receivables.
  • Book all cash advance requests and cash advance retirements.
  • Reconcile the  payable GLs to the ageing reports and other relevant schedule
  • Verify discrepancies and resolve suppliers’ billing issues
  • Facilitate payment of vendor invoices by sorting and transmitting due invoices for the payment team.
  • Prepare weekly cash advance reports
  • Prepare weekly outstanding franchise invoices report
  • Prepare weekly creditors ageing report

Bookkeeping and Reporting:

  • Generate financial    reports detailing accounts payable and receivable status
  • Post transactions to  the Financial Reporting System
  • Initiate journal records for Franchise payments
  • Generate weekly report of due unretired cash advances.

Key Performance Indicators

  • Timeliness of Franchise invoicing
  • Timeliness of posting payment request dockets
  • Accuracy of weekly reports  (vendors’ ageing report, cash advance reports and Franchise receivable invoices)
  • Number of invoices processes per day
  • Percentage of invoice exceptions per audit journals
  • Maintenance of good relationship with suppliers

Job Specifications
Educational Requirements:

  • A good first degree in Accounting or Finance

Professional Requirements:

  • Membership of ICAN, ACCA, or any other related professional degree is an  added advantage

Experience Requirements:

  • Minimum of  4 years’ experience in a similar role is required.

Knowledge Requirements:

  • Knowledge of Basic Bookkeeping and accounting payable principles
  • Knowledge of managing accounting figures and financial records
  • Demonstrates data entry skills with a knack for numbers
  • Knowledge of accounting software

Decision Expectations

  • Facilitate payment of invoices due
  • Generate financial statements and reports detailing accounts payable status
  • Ensure timely entry of invoices for payment
  • Support other accounting functions

Working Conditions:

  • Jobholder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
  • This role is largely office-based, and requires the job holder to strongly pay attention to detail.
  • Like other accounting positions, it involves a lot of papers and documents.
  • Job role holder needs to have a well-organized system to match the right documents to the right files and payments.
  • Additionally, prioritizing payments based on due dates, amounts and the relationship with the payee is important.
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Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

Job Title: Audit Associate

Requisition ID: 842
Location: Nigeria
Employment Type: Full-time
Reports to (Title): Head, Internal Audit and Risk Management

Job Theme

  • Implementation, Monitoring and Coordination

Key Responsibilities

  • Ensure and monitor store compliance to Company policies, procedures and systems
  • Report variance and ensure proper follow up
  • Monitor the implementation of internal audit recommendations to ensure the satisfactory resolution of identified significant issues
  • Conduct OSC – Operations Standard Compliance on stores to ensure compliance to store standards
  • Ensure follow up on gaps identified and communicate to Line Manager
  • Undertake and report on the value for money that the company obtains in all its activities with special regard to economy, efficiency and effectiveness
  • Proactively identify trends and issues from audit findings and formulate recommendations for improving internal controls and addressing identified weaknesses/gaps across all locations/markets in which the company operates
  • Review and report on the accuracy, timeliness and relevance of the financial and other information provided to management for decision making
  • Monitor the implementation of internal audit recommendations to ensure the satisfactory resolution of identified significant issues
  • Report on stores compliance to standards
  • Develop and maintain the company’s Quality Management system, ensuring full compliance with its guidelines and a consolidated uniform approach across the company
  • Assist management in the identification of business improvement opportunities in line with the recommendations of the Quality Policy and provide required assistance in managing projects which are spin-offs of such exercises

Key Performance Indicators

  • No. of store compliance
  • No. of variance/breaches
  • No. of fraud cases
  • No. of repeat occurrences of Control breaches
  • All other Performance Indicators will be based on performance against agreed objectives

Skills, Competencies and Requirements
Functional Competencies/Requirements:

  • Good knowledge of computerized accounting and auditing record keeping systems
  • An ability to maintain current knowledge of developments related to business matters of interest to internal audit, particularly legislation changes and developments as they affect the Food Industry, and new auditing techniques and practices
  • Fundamentals of Accounting

General Management Competencies/Requirements:

  • Strong Analytical
  • Problem solving skills
  • Strong Time Management & Multi-tasking skills
  • Ability to plan, schedule and coordinate effectively

Educational Qualifications / Experience:

  • Minimum of university degree or its equivalent in related discipline
  • Minimum of 2-3 years working experience

Desired Personal Attributes:

  • Integrity
  • Proactive self-starter
  • Results Orientation
  • Strategic Thought Process and Follow through
  • Assertiveness & tenacity
  • Strong cerebral capacity
  • Ability to work with all levels of management, build partnerships and teams
  • Highly organized and significant ability to multi-task effectively
  • Ability to cope with and work under pressure.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

Job Title: Shift Quality Inspector

Grade: 2
Requisition ID: 1946
Location: Nigeria
Employment Type: Full-time
Department: Shared Services Department
Reports to (Title): Quality Assurance Manager
Direct Report: QHSE Operatives, QHSE Interns

Job Purpose

  • To maintain quality standards by ensuring conformity to standard operating procedures, GHP and cGMP and assessing in-process production, finished products and recording the results.

Core Responsibilities and Key Result Areas
Quality Control:

  • Maintain Shift continuity and control the shift quality/EHS function until when the RELIVER or DESIGNATE resumes duty
  • Ensure discipline in the department, example: wearing uniform, wearing badges, using of proper tools, and to ensure that all safety requirements are met.
  • Ensure effective co-ordination with all the sections within the department, for effective service to other departments/divisions/units
  • Ensure good housekeeping and cleanliness in the area of control at all time
  • Adhere to all the safety and environment regulations within and around the production area
  • Ensure calibration of all the measuring and weighing equipment under direct control of the supply chain division are carried out regularly
  • Ensure and maintain all operations, and assigned technical documents
  • Always ensure strict conformity to cGMP and GHP
  • Develop a measurable standard for assigned materials and processes
  • Ensure conformity of all raw materials and packaging materials to specification before usage at the production shop floor
  • Ensure strict compliance to FC process standards, such as Operation Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for use/dispatch
  • Report any non-conformity beyond his competence to the superior without assumption
  • Approve all finished products by confirming specifications and conducting required tests
  • Ensure effective coordination and discipline in the section within the department under supervision by enforcing the use of required PPE
  • Ensure strict compliance to FC process standards, such as Operation Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for dispatch
  • Verify proper record keeping of all monitoring documents such as SIC and temperature/humidity monitoring charts
  • Write daily required reports for example; daily, weekly, monthly or any periodic reports and submit to the appropriate authority
  • Whenever required, he/she will cater for regulatory activities with the government agencies
  • Ensure strict adherence to statutory and regulatory requirements
  • Ensure strict adherence to the requirements of the ISO 22000, 9001, 14001 and 45000 as well as other company adopted quality system

Key Performance Indicators

  • Increased Productivity
  • Reduction of waste
  • Impact Indicator – Rate of Customer satisfaction and loyalty
  • Rate of Quality and Value delivered to customers

Job Specifications
Educational Requirements:

  • A minimum of a Bachelor’s degree in Natural/Physical Science or Manufacturing management is required

Professional Requirements:

  • Possession of any relevant certification is an added advantage.

Experience Requirements:

  • Minimum of 2 years’ experience in similar role.

Knowledge Requirements:

  • Knowledge of quality assurance policies and procedures
  • Knowledge of relevant regulatory standards
  • Knowledge of tools, methods and concepts of quality assurance
  • Knowledge of data analysis tools and statistical analysis

Decision Expectations

  • Executes and oversees inspection and testing of incoming and out-going product to confirm quality conformance to specifications and quality deliverables
  • Hold any non-conforming product or process, in consultation with the line Manager, and in the absence of the line manager, his/her decision shall remain substantive

Working Conditions:

  • Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime and weekends.
  • The role requires precision and attention to detail, as it involves assessing and managing risks.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

Job Title: Quality Officer – Laboratory Analyst

Requisition ID: 1945
Location: Nigeria
Grade: 2
Job type: Full-time
Department: Quality Department
Reporting to: Quality Control / HSE Manager
Direct Report: QHSE Operatives, QHSE Interns

Job Purpose

  • Assurance of quality systems across the company’s businesses, establishing controls, verifying input materials, their suppliers and processes that meet world – class benchmarks

Core Responsibilities and Key Result Areas

  • Maintain all assigned operations and technical documents.
  • Ensure strict conformity to GMP, GHP, and GLP always.
  • Adhere to all established operational standards.
  • Verify that all raw materials and packaging materials meet specifications before use in the central kitchen and before dispatch to stores.
  • Sample all fresh consignments supplied to the warehouse to confirm quality integrity.
  • Conduct spot checks on processes and materials before clearance for use, whenever required.
  • Develop measurable standards for assigned materials and processes.
  • Ensure calibration of all working tools in line with the work instructions.
  • Standardize all chemicals, media, and reagents as stipulated in the work instructions.
  • Maintain accurate and traceable documentation for all analytical, development, and production processes.
  • Report any non-conformity beyond personal competence to the superior without making assumptions.
  • Carry out analytical tests in compliance with approved work instructions.
  • Collate and process analytical data, providing timely reports to the superior.
  • Support regulatory activities with government agencies, when required.
  • Maintain confidentiality of all technical information and documentation.
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Quality Compliance:

  • Has the authority to hold any non-conforming product, in consultation with the Line Manager. In the absence of the Line Manager, the decision remains substantive.
  • Authorized to liaise with regulatory agencies in the absence of the Line Manager or when delegated to act in that capacity.

Key Performance Indicators

  • No. of Customer complaints relating to quality of raw and finished products.
  • No of regulatory defaults relating to quality of environmental compliances, raw and finished products.
  • % of production conformance to pre-set quality standards.

Job Specifications
Educational Requirements:

  • Minimum of university degree/HND or its equivalent in Food Sc. & Tech, Biochemistry, Microbiology, Chemistry, and other related discipline.

Professional Requirements:

  • Membership of IQAN, or any other related professional degree is an added advantage

Experience Requirements:

  • Minimum of 0-2 years’ experience in a similar role is required

Knowledge Requirements:

  • Familiar with the Food Industry Trends.
  • Problem Solving & Analysis
  • Inventory Management
  • Performance Management
  • Strong understanding of several countries’ specific business-related laws, regulations and policies

Decision Expectations

  • Integrity
  • Proactive self-starter
  • Logical Mind
  • Creative Imagination
  • Ability to cope with and work under pressure

Working Conditions:

  • Jobholders typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
  • This role is largely office-based and requires the job holder to strongly pay close attention to detail.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Project Administration Officer

Requisition ID: 1220
Location: Nigeria
Employment Type: Full-time
Department: Business Development Department
Reports to (Title): Project Manager

Job Purpose

  • To oversee and perform administrative functions concerned with a project.

Core Responsibilities and Key Result Areas
Project Administration:

  • Ensure project’s administrative and financial activities comply with rules and regulations
  • Support development and preparation of result – oriented work plans, critical paths and other project management tools
  • Provide support to the implementation of the internal standard operating procedures
  • Coordinate the arrangement of appointments and meetings, including compilation of briefing and presentation materials, speeches, ground information and documentation
  • Provide translation of simple correspondence and act as an interpreter and take meeting minutes if required
  • Support preparation of budgets and provide information for audit needs
  • Arrange travel and hotel reservations, obtain necessary travel authorizations as required
  • Provide administrative support to organization on conferences, workshops and retreats as required;
  • Maintain an up-to-date list of inventory of the project and support annual physical verification by checking the accuracy of records and location of property
  • Act as a custodian for the management of project stationary supplies including maintenance of stock list of stationary, distribution of stationary as required and keeping the log of distribution
  • Maintain filing system ensuring safekeeping of confidential materials and documents.

Key Performance Indicators

  • Estimate of project completion
  • Deviation of the planned budget
  • Percentage of milestone missed
  • Cost variance

Job Specifications
Educational Requirements:

  • A minimum of a Bachelor’s degree in Business Administration, Public Administration or a related field is required.

Professional Requirements:

  • Possession of any relevant certification is an added advantage.

Experience Requirements:

  • Minimum of 2 years’ experience in similar role.

Knowledge Requirements:

  • Good knowledge of administrative rules and regulations
  • Knowledge of Project Management
  • Knowledge of Time Management
  • Demonstrates Supervisory skills

Decision Expectations

  • Provide effective administrative and logistics support to the project in compliance with rules and regulations policies and strategies
  • Maintain filing system ensuring safekeeping of confidential materials and documents.

Working Conditions:

  • Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime, if there is a workload.
  • This role may include calling contractors, making appointments, ordering supplies, doing site visits and preparing reports

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Data Analyst Officer

Requisition ID: 1942
Location: Nigeria
Job type: Full-time
Department: Corporate Strategy
Reporting to: Data Analyst Manager

Job Purpose

  • To deliver actionable insights and in-depth data analysis that supports strategic decision-making and organizational growth.
  • This role focuses on developing and implementing business intelligence solutions, generating reports, and identifying trends and opportunities to drive performance improvement and achieve business goals.
  • The position requires collaboration with cross-functional teams to optimize business processes and inform strategic initiatives.

Core Responsibilities and Key Result Areas
Data Analysis and Reporting:

  • Oversee the collection, processing, and analysis of large datasets to identify trends, patterns, and insights.
  • Develop and maintain dashboards, reports, and visualizations to communicate findings to stakeholders.
  • Ensure the accuracy, consistency, and reliability of data and analytical outputs.

Business Intelligence Solutions:

  • Develop, implement, and maintain business intelligence tools and systems.
  • Collaborate with IT and software developers to optimize data models and reporting tools.
  • Automate data extraction, transformation, and loading processes for efficiency.
  • Create predictive and prescriptive analytics models to anticipate business trends.

Strategic Decision Support:

  • Provide insights and recommendations to senior management to support strategic planning and decision-making.
  • Conduct competitor analysis and market research to inform business strategies.
  • Support margin improvement and cost optimization initiatives by leveraging data-driven insights.
  • Participate in feasibility studies for new projects and products, providing data-backed assessments

Key Performance Indicators

  • Accuracy and timeliness of reports and insights delivered.
  • Implementation rate of recommendations provided to management.
  • Measurable improvements in operational efficiency and cost reduction.
  • Quality and usability of business intelligence tools and dashboards.
  • Contribution to revenue growth through data-driven initiatives

Job Specifications
Educational Requirements:

  • Bachelor’s Degree in Mathematics/Statistics or related field

Professional Requirements:

  • Certifications in Business Intelligence or Data Analytics (e.g., Microsoft Certified: Power BI Data Analyst, Tableau Certification) are an asset.

Experience Requirements:

  • Minimum of 1 years’ experience as data analyst officer or similar role.
  • Experience in leveraging data to inform business strategies.
  • Proficient with data visualization tools like Power Bi, PowerPoint and tableau.

Knowledge Requirements:

  • Proficiency in data analysis and visualization tools such as Power BI, PowerPoint, Excel or similar platforms.
  • Strong knowledge of SQL, Python, or R for data manipulation and analysis.
  • Expertise in database management and data warehousing concepts.
  • Excellent analytical, problem-solving, and critical-thinking skills.
  • Exceptional presentation and communication skills, including the ability to translate data into actionable insights.
  • Understanding of global economic trends and industry-specific dynamics relevant to the organization.
  • Attention to detail and commitment to delivering high-quality work.

Decision Expectations

  • Provide insight on product performance over a trend.
  • Identify strategic opportunities based on data analysis.
  • Support management in evaluating the feasibility of new initiatives.

Working Conditions:

  • The Job holder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
  • This role is largely office-based, as it involves a lot of large data gathering, analysis and reporting.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Internal Control Officer

Requisition ID: 1480
Location: Nigeria
Grade Level: 3
Job type: Full-time
Department: Risk & Compliance Department
Reporting to: Internal Control Manager

Job Purpose

  • Ensure compliance to organization process, procedures and policies and other support for Chicken Republic Stores.

Core Responsibilities and Key Result Areas

  • Ensures that internal control documentation are accurate and up-to date
  • Ensure compliance to organization process, procedures and policies
  • Verify and maintain internal control checks and records including assets tags to ensure safeguard of company
  • Track cash advance for unnecessary delay in retirement
  • Create and maintain error log closed register to ensure that all identified documentation errors are corrected and closed
  • Review Imprest and relate with stores for any irregularities when necessary
  • Conduct a periodic physical verification of stocks asset monthly
  • Vouch and verify all payments vouchers for approvals completeness and accuracy
  • Supervise the receipts of goods from suppliers and certify the GRN
  • Review of administrative operations (Admin and Maintenance)
  • Ensure that all necessary corrections are effected, vouchers properly authenticated
  • Prepaid expense retirement review
  • Call over of SCD- Finance and finance posting on SAP
  • Due diligence and pricing review
  • Ensure that all internal control registers are updated and closed daily
  • Any other adhoc assignment as assigned by the HOD
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Key Performance Indicators

  • Time lag between internal control deficiency occurring and reporting
  • Numbers of internal control improvement initiatives
  • Number of internal control breaches
  • Identify and respond proactively to business priorities and key controls
  • Timely rendition of report weekly, monthly, quarterly and yearly basis to track support provided to the business and impact of such support
  • Prompt implementation and corrective action with employees and managers

Job Specifications
Educational Requirements:

  • A good first degree in Accounting, Finance, or related field

Professional Requirements:

  • Membership of the ICAN, CITN, ACCA, CIS or any other related professional qualification is an added advantage

Experience Requirements:

  • Minimum of 2 years’ experience in similar role is required.

Knowledge Requirements:

  • Financial accounting skills
  • Strong knowledge of audit procedures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Graduate Trainee

Requisition ID: 1419
Location: Nigeria
Job type: Full-time
Department: Operations Department
Reporting to: Restaurant Manager

Key Duties and Responsibilities
Operations Health & Safety, Loss Control:

  • To carry out QSC (Quality, Service & Cleanliness) checks including meat cook outs.  Completion of the daily planner tool.
  • To ensure regular travel paths to monitor shift control and to identify and correct service, product or quality issues.
  • To ensure all food and equipment is prepared in time for the restaurant opening or ensure that all food products and equipment are stored in the correct manner prior to closing the restaurant in the evening.
  • To draw up and implement staff positioning plans through a shift.
  • To report all Health & Safety issues to the Restaurant Manager
  • Adhere to all policies and procedures.

Business Planning and Financial Control:

  • Manage safe controls and ensure all cash is accounted for within the Company Cash Policy.
  • To ensure that supervisors implement the stock level control system and maintain stocks correctly.
  • Complete daily, weekly and monthly preventative maintenance checks.
  • Ensure compliance to portion sizes and waste target.

Customer Service:

  • Be a role model for great Customer Service “lead by example”
  • Monitor service quality in terms of ordering procedures, and order accuracy of front counter staff.
  • Resolve customer complaints promptly.
  • Monitor staff to provide Gold Standard service.

People Management:

  • Provide on-the-job training to new staff and corrective training to all staff.
  • Develop staff members’ skills and workstation proficiency toward Service Expert level.
  • Listen to staff issues and bring to the attention of the Restaurant Manager/ Area Manager or encourage staff to bring up any issues at staff meetings.

Sales Building:

  • Ensure selling up practices are used.
  • Brief staff on promotional activity.
  • Provide restaurant management with ideas on staff incentives.
  • Recognise and acknowledge regular customers to ensure continued return to the restaurant.

Requirements

  • BSc Degree / HND in any discipline
  • Minimum of 0 – 2 years of experience in a similar role.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment at Food Concepts Plc

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  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

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Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.

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