Recruitment at GIG Mobility

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Recruitment at GIG Mobility

GIG Mobility, originally founded as God is Good Motors (GIGM) in 1998 by Edwin and Stella Ajaere, revolutionised Nigerian transportation by shifting from traditional bus services to a technology-driven, customer-focused model. After Chidi Ajaere took over in 2009, the company rebranded to GIGM, introduced app-based bookings, and expanded into Ghana in 2019.

We are recruiting to fill the position below:

Job Title: Head of Marketing & Branding

Location: Nigeria
Employment Type: Full-time

Role Overview

  • The Head of Marketing & Branding in GIG Mobility (GIGM) is a leadership role responsible for building, scaling, and protecting GIGM’s brand while driving sustainable growth through AI-enabled, data-driven, 360-degree customer-centric marketing strategies.
  • GIGM is Nigeria’s foremost technology-driven mobility platform with domestic and regional presence in Nigeria and Africa. Operating for over three decades, GIGM stands as a revolutionary leader in the mobility space, leading a series of innovations in the industry.

Core Objectives of the Role:

  • Maintain a strong, differentiated, and trusted brand across all customer touchpoints.
  • Drive revenue growth and demand generation leveraging integrated marketing strategies.
  • Embed automation, intelligence, and experimentation into marketing operations.
  • Deliver measurable marketing KPIs aligned to enterprise goals and global standards.
  • Manage and develop a future-ready marketing team fluent in AI and digital tools.

Key Responsibilities

Marketing Strategy, Leadership & AI Adoption:

  • Own the end-to-end marketing and branding strategy aligned with corporate objectives.
  • Create and implement end-to-end marketing strategies aligned to corporate goals.
  • Lead the adoption of AI-driven marketing capabilities across planning, execution, measurement, and optimisation.
  • Partner with Product, Sales, Data, and Technology teams to embed marketing intelligence across the organisation.

Brand Strategy, Positioning & Reputation:

  • Define and evolve brand purpose, positioning, narrative, and identity in line with market dynamics and customer expectations.
  • Ensure brand consistency across digital platforms, customer journeys, physical touchpoints, and communications.
  • Use AI-powered social listening, sentiment analysis, and trend detection tools to manage brand perception in real time.
  • Lead thought leadership, PR, employer branding, and reputation management initiatives.

AI-Driven Demand Generation & Growth Marketing:

  • Design and execute full-funnel acquisition, conversion, retention, and reactivation strategies.
  • Optimise:
    • Customer acquisition cost (CAC)
    • Lifetime value (CLV)
    • Conversion rates and churn
  • Oversee performance marketing across paid media, search, social, partnerships, and emerging channels.
  • Lead experimentation frameworks (A/B testing, multivariate testing) powered by AI insights.

Customer Experience, Personalisation & Lifecycle Marketing

  • Integrate CRM, marketing automation, and CDP platforms to enable intelligent lifecycle marketing.
  • Collaborate with CX and Operations teams to ensure marketing promises align with service delivery.

Content, Digital & Marketing Automation

  • Lead content strategy across owned, earned, and paid channels using AI/AI tools to:
    • Inform ideation and topic relevance
    • Reduce content creation cost and optimise content creation efficiency by leveraging AI-generated videos.
    • Optimise content performance and distribution.
  • Ensure responsible use of generative AI while protecting brand tone, accuracy, and trust.
  • Continuously optimise digital platforms (website, apps, social, email) using behavioural analytics.

Data, Analytics & Marketing Intelligence:

  • Build a marketing intelligence framework with clear KPIs and dashboards.
  • Use predictive analytics and AI-powered reporting to guide decision-making and budget allocation.
  • Present insights, forecasts, and performance reports to executive leadership and the board.
  • Ensure data governance, privacy, and ethical AI usage in line with regulatory standards.
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Team Leadership & Capability Building:

  • Build and lead a high-performance, multidisciplinary marketing team.
  • Upskill the team in AI literacy, data interpretation, automation tools, and modern marketing practices.
  • Foster a culture of innovation, accountability, learning, and outcome ownership.
  • Manage agency partners, technology vendors, and consultants.

Qualifications & Experience

Required:

  • Bachelor’s degree in Marketing, Business, Communications, or related field.
  • 7+ years of progressive marketing experience.
  • 2+ years in a senior leadership role.
  • Proven success leading integrated, data-driven marketing initiatives.

Additional preferences:

  • Experience in digitally-enabled or high-growth environments.
  • MBA or relevant professional certifications.

Required Competencies & Skills:

  • Strategic & Commercial Acumen: Strong understanding of business models, revenue drivers, and growth economics.
  • AI & Digital Fluency
  • Hands-on experience with AI applications in marketing:
    • Marketing automation
    • Predictive analytics
    • Personalisation engines
    • Performance optimisation tools
  • Comfortable working with MarTech stacks (CRM, analytics, automation platforms).
  • Brand & Creative Leadership: Ability to balance data, creativity, storytelling, and human insight.
  • Data-Driven Decision Making: Advanced analytical mindset with the ability to translate data into action.
  • Leadership & Influence: Proven ability to lead teams and influence cross-functional stakeholders.

Application Closing Date
15th March, 2026.

How to Apply
Interested and qualified candidates should send their CV to: jobs@thegiggroupng.com using the Job Title as the subject of the email.

 

 

Job Title: Captain Relations Officer

Location: Nigeria
Employment Type: Full-time

Job Summary

  • The Captain Relations Officer serves as the primary liaison between company leadership and Captains.
  • This role is responsible for maintaining strong professional relationships, ensuring clear communication of company policies, addressing operational concerns, and supporting captains in achieving organizational objectives.
  • The position requires excellent communication skills, diplomacy, problem-solving ability, and a strong understanding of operational procedures within the organization.

Key Responsibilities
Relationship Management:

  • Act as the primary point of contact for Captains.
  • Build and maintain strong professional relationships.
  • Address concerns, feedback, and operational challenges in a timely manner.
  • Foster trust and open communication between Captains and management.

Communication & Coordination:

  • Communicate company policies, updates, and strategic initiatives to Captains.
  • Ensure Captains are informed of regulatory changes and operational updates.
  • Coordinate meetings, briefings, and leadership sessions.
  • Facilitate two-way communication between Captains and executive leadership.

Operational Support:

  • Assist Captains with administrative and compliance requirements.
  • Support performance improvement initiatives.
  • Coordinate training schedules and professional development programs.
  • Monitor operational feedback and identify improvement opportunities.

Conflict Resolution:

  • Address disputes or concerns professionally and confidentially.
  • Mediate between Captains and other departments when required.
  • Escalate critical issues appropriately.

Compliance & Standards:

  • Ensure adherence to company policies and regulatory standards.
  • Promote safety culture and best practices.
  • Monitor documentation and certification requirements.

Application Closing Date
15th March, 2026.

How to Apply
Interested and qualified candidates should send their CV to: jobs@thegiggroupng.com using the Job Title as the subject of the email.

 

 

Job Title: Junior Terminal Accountant

Location: Nigeria

Job Summary

  • The Terminal Accountant is responsible for managing and overseeing the financial activities of a terminal facility.
  • This role ensures accurate financial reporting, compliance with company policies and regulatory requirements, and effective financial controls.
  • The Terminal Accountant supports terminal operations by monitoring revenues, expenses, inventory, and reconciliations while providing financial insights to management.
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Key Responsibilities
Financial Reporting & Accounting:

  • Prepare daily, monthly, quarterly, and annual financial reports.
  • Maintain general ledger and ensure accurate posting of transactions.
  • Perform account reconciliations (bank, cash, receivables, payables, inventory).
  • Monitor terminal revenue streams and operational expenses.
  • Assist with budgeting and forecasting processes.

Revenue & Billing Management:

  • Verify billing accuracy for terminal services (storage, handling, docking, fuel, cargo, etc.).
  • Reconcile customer invoices and ensure timely collections.
  • Monitor outstanding receivables and follow up on overdue accounts.
  • Coordinate with operations to validate service records and charges.

Expense Control & Cost Monitoring:

  • Review and approve purchase requests in line with budget limits.
  • Track operational expenses and identify cost-saving opportunities.
  • Monitor petty cash and daily cash collections where applicable.

Compliance & Internal Controls:

  • Ensure compliance with accounting standards and company policies.
  • Support internal and external audits.
  • Maintain proper documentation for regulatory and tax purposes.
  • Implement and maintain internal financial controls.

Application Closing Date
15th March, 2026.

How to Apply
Interested and qualified candidates should send their CV to: jobs@thegiggroupng.com using the Job Title as the subject of the email.

Recruitment at GIG Mobility

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

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