Recruitment at Hoop Telecoms Limited

Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is emerging as a leading provider of telecommunication and business solutions. Our goal is to be the telecom company of choice for voice, video, and data for consumers in Nigeria, West Africa, Africa, and globally. Simply put; our vision is global.

We are recruiting to fill the position below:

Job Title: Client Relations Officer

Location: Nigeria
Job type: Full-time (Onsite)

Job Summary

• The Client Relations Officer is responsible for building and maintaining strong relationships with clients, ensuring customer satisfaction, resolving issues, and supporting business growth through excellent service delivery.
• The role acts as the main point of contact between the company and its clients, ensuring positive customer experiences and long-term retention.

Job Requirements

• Excellent communication and interpersonal skills
• Strong problem-solving ability
• Customer-focused mindset
• Organizational and reporting skills
• Ability to work under pressure
• Proficiency in Microsoft Office or CRM systems
• Reside on the island .

Salary Range
N200,000 – N300,000 / Month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their updated CV as a PDF file to: oluseye@hopmobiletransport.com using the Job Title as the subject of the email.

Job Title: Internet Protocol Specialist

Location: Nigeria
Employment Type: Full-time

Key Responsibilities

• Architect, configure, and manage scalable IP networks for high performance and reliability.
• Implement and maintain advanced routing protocols (BGP, OSPF, EIGRP) and switching technologies.
• Deploy firewalls, VPNs, and cybersecurity protocols to protect IP networks from threats and vulnerabilities.
• Ensure network performance meets service-level agreements (SLAs) by optimizing bandwidth and reducing latency.
• Oversee IPv4/IPv6 implementation, subnetting, and IP allocation.
• Diagnose and resolve complex network issues efficiently.
• Work closely with cross-functional teams, ISPs, and equipment vendors to enhance network capabilities.
• Ensure adherence to regulatory standards and maintain detailed network documentation.

Requirements

• Interested candidates should possess relevant qualifications with years of work experience.

Application Closing Date
4th March, 2026.

How to Apply
Interested and qualified candidates should send their Applications to: recruitment@hooptelecoms.com using “Internet Protocol Specialist” as the subject of the email.

Job Title: Accountant

Location: Nigeria
Job type: Full-time (Onsite)

Responsibilities

• Maintain and update general ledger accounts including accounts payable, receivable, and payroll.
• Record all transactions related to rides, logistics, and fleet operations.
• Reconcile daily transactions with ride-hailing and driver payment systems.
• Prepare monthly, quarterly, and annual financial statements.
• Monitor and report revenue trends, driver payouts, commissions, and operational costs.
• Assist in budgeting, forecasting, and cost analysis.
• Handle tax calculations and ensure statutory compliance (e.g., VAT, PAYE, company income tax).
• Liaise with external auditors, tax consultants, and regulatory bodies.
• Generate financial reports to support decision-making for operations and growth.
• Use accounting software and internal dashboards to ensure transparency and accountability.

Requirements

• Experience with accounting software (e.g., QuickBooks, Zoho Books, or ERP systems).
• Proficient in Microsoft Excel and financial analysis tools.
• Familiarity with ride-hailing or transport operations is a plus.
• Strong attention to detail and organizational skills.

Salary
N200,000 – N300,000 / Month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their updated CV as a PDF file to: oluseye@hopmobiletransport.com using the Job Title as the subject of the email.

Job Title: Finance Officer

Location: Nigeria
Job type: Full-time (Onsite)

Job Responsibilities

• Supervise day-to-day accounting and finance activities
• Review and approve journal entries, reconciliations, and financial reports
• Prepare monthly, quarterly, and annual financial statements
• Monitor accounts payable, accounts receivable, and payroll processes
• Support budgeting, forecasting, and cash flow management
• Ensure compliance with company policies, tax regulations, and accounting standards
• Coordinate audits and provide required documentation
• Analyze financial data and provide management reports

Requirements

• Strong knowledge of accounting principles and financial reporting
• Proficiency in accounting software and Microsoft Excel
• Excellent analytical and problem-solving skills
• High attention to detail and accuracy
• Professional certification (ICAN, ACCA, CPA or equivalent) is an advantage
• Reside on the the island.

Salary Range
N200,000 – N300,000 / Month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their updated CV as a PDF file to: oluseye@hopmobiletransport.com using the Job Title as the subject of the email.

Job Title: Fiber Backhaul Engineer

Location: Nigeria
Employment Type: Full-time
Department: Technology
Reports To: Head of Technology

Job Purpose

• The Fiber Backhaul Engineer is responsible for the design, implementation, optimization, and maintenance of backhaul network infrastructure (especially fiber optic systems).
• This role ensures high-capacity, high-reliability connectivity between core network nodes and access points, enabling seamless data traffic flow for customers across Hoop Telecoms’ network footprint.

Key Responsibilities

• Plan and design fiber backhaul routes, ensuring capacity, redundancy, and resilience.
• Perform site surveys, fiber route analysis, and feasibility studies.
• Oversee fiber splicing, termination, testing, and commissioning activities.
• Use OTDR and other test equipment to validate fiber integrity and performance.
• Troubleshoot and rectify fiber impairments (attenuation, bends, breaks, etc.).
• Maintain documentation: fiber maps, network diagrams, test results, OTDR traces.
• Coordinate with field teams (installation, maintenance) and third-party contractors.
• Support implementation of fiber upgrades and network expansions.
• Ensure compliance with safety standards and industry best practices.
• Train junior field engineers and technicians in backhaul processes and tools.
• Conduct root cause analysis on recurring faults and propose mitigation plans.

Qualifications & Skills

• Bachelor’s Degree in Telecommunications Engineering, Electrical Engineering, or a related discipline with 3-6 years experience.
• Strong knowledge of DWDM, CWDM, SONET/SDH, and fiber transmission standards.
• Proficient with fiber testing tools (OTDR, power meter, visual fault locator).
• Solid understanding of network protocols and backhaul requirements (IP/MPLS).
• Good problem-solving and analytical skills.
• Strong technical documentation capability.
• Certifications (desirable): Fiber Optics certification (CFOT), CCNA/CCNP, ISP.

Competencies:

• High attention to detail.
• Strong project and time management skills.
• Ability to coordinate cross-functional tasks.
• Excellent safety culture and risk awareness.
• Effective communicator (field, technical, and management audiences).

Key Points:

• Must be results-oriented and customer service focused
• Must follow safety and compliance standards
• Must work well in teams across departments
• Must be able to troubleshoot and escalate effectively

Application Closing Date
27th February, 2026.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@hooptelecoms.com using “Fiber Backhaul Engineer” as the subject of the email.

Job Title: Technical Support Engineer

Location: Nigeria
Employment Type: Full-time

Responsibilities

• Receive calls for all customer complains.
• Carry out first level troubleshooting to resolve customer issues remotely.
• Open, assign, update, and close tickets for all customer issues reported.
• Escalate unresolved technical issues to the Service Planning & Optimization unit.
• Follow up on every open ticket that is assigned other units.
• Ensure issues are resolved and tickets closed within 48 hours.
• Manage all customer communication channels and ensure they are always active.
• Notify customers of any pre-planned network activity.
• Notify all affected customers of downtimes caused by service failures.
• Call customers to confirm their issues have been resolved before closing tickets.
• Monitor all POPs and enterprise customer last mile links.
• Ensure new enterprise links are added to monitoring tools.
• Maintain a database of all enterprise customer PRTG login details and ensure it is always up to date.
• Ensure new enterprise customer PRTG details are created.
• Generate monthly availability report for all enterprise customers.
• Maintain a complete database for all customers and ensure it is always up to date.
• Other duties assigned by unit head.

Requirements

• Interested candidates should possess relevant qualifications with years of work experience.

Application Closing Date
11th March, 2026.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@hooptelecoms.com using the job title “Technical Support Engineer” as the subject of the mail.

Job Title: Sales and Marketing Manager

Location: Nigeria
Job type: Full-time (Onsite)

Description

• Develop and implement sales strategies to achieve company revenue targets.
• Lead, supervise, and motivate the sales team to meet performance goals.
• Set sales targets and monitor team performance.
• Identify new markets and customer segments.
• Develop and execute marketing plans and campaigns (online and offline).
• Manage brand positioning and corporate image.
• Conduct market research and competitor analysis.
• Oversee digital marketing activities (social media, email campaigns, website, advertising).
• Coordinate promotional activities, events, and product launches.
• Monitor marketing ROI and adjust strategies accordingly.

Requirements

• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Proficiency in digital marketing tools and CRM systems.
• Strong analytical and strategic thinking ability.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their updated CV as a PDF file to: oluseye@hopmobiletransport.com using the Job Title as the subject of the email.

Job Title: Sales / Marketing Supervisor

Location: Nigeria
Job type: Full-time (Onsite)

Job Description

• Develop and implement sales strategies to achieve company revenue targets
• Identify and onboard corporate clients, partners, and bulk riders
• Design promotional materials and customer acquisition programs
• Support driver recruitment campaigns in collaboration with Operations
• Track campaign performance and optimize marketing spend
• Set KPIs and monitor team performance
• Prepare budgets and forecasts

Requirements

• Bachelor’s Degree in Marketing, Business Administration, or related field
• Must have 3–5 years experience in sales and marketing (mobility/logistics/tech preferred)
• Experience with digital marketing tools and CRM systems
• Proven record of meeting or exceeding sales targets
• Strong negotiation and communication skills.

Salary Range
N200,000 – N300,000 / Month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their updated CV as a PDF file to: oluseye@hopmobiletransport.com using the Job Title as the subject of the email.

Job Title: Driver (E-hailing)

Location: Nigeria
Job type: Full-time (Onsite)

Responsibilities

• Safely operate assigned vehicles for transportation of riders.
• Comply with all traffic laws, road safety regulations, and company policies.
• Perform daily vehicle checks.
• Maintain cleanliness and serviceability of the vehicle.
• Record mileage, battery usage, and trip details as required.
• Report accidents, damages, or mechanical issues promptly.
• Plan routes and adjust to traffic conditions for timely arrival.
• Provide courteous service to riders and represent the company professionally.etc

Requirements

• Excellent driving skills with knowledge of local and inter-state routes.
• Strong sense of responsibility and safety awareness.
• Good communication and interpersonal skills.
• Ability to remain calm under pressure and in traffic.
• Basic knowledge of vehicle mechanics.
• Punctuality, reliability, and attention to detail.

Salary Range
N100,000 – N150,000 / Month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their updated CV as a PDF file to: oluseye@hopmobiletransport.com using the Job Title as the subject of the email.