Recruitment at Khenpro Global Services

Khenpro Global Services is a human capital organization based in Lagos, Nigeria. We provide human resources services to various clients in different sectors. Our Recruitment and Outsourcing Services have helped improve the efficiency and effectiveness of our clients’ service delivery. Our main focus is to enhance client organizations by providing quality services on various aspects of their human resources, allowing the organization to focus on its core issues.

We are recruiting to fill the position below:

Job Title: Information Technology Executive (I.T Executive)

Location: Nigeria
Employment Type: Full-time

Job Summary

• The I.T Executive will be responsible for the smooth operation of technology systems across multiple outlets within the Quick Service Restaurant (QSR) / Retail chain.
• This includes managing POS systems, digital ordering platforms, networks, hardware, and software, while ensuring minimal downtime and maximum efficiency to support sales and customer service.
• The role also involves supporting staff with IT-related issues, monitoring data security, and helping drive digital transformation within the business.

Key Responsibilities

• POS & Outlet Support: Maintain, troubleshoot, and update Point-of-Sale (POS) systems, kitchen display units, and related retail technologies across all outlets.
• Network & Connectivity: Ensure stable internet and intranet connectivity for branches, enabling seamless ordering, payment, and reporting functions.
• Systems Administration: Manage user accounts, emails, and access rights for outlet and head office staff.
• Hardware & Software Maintenance: Install, configure, and support desktops, tablets, printers, scanners, and software applications.
• Digital Platforms: Support integration and performance of online ordering systems, delivery apps, and loyalty programs.
• Data & Reporting: Ensure timely data backup, POS sales synchronization, and accurate reporting to head office.
• Cybersecurity: Implement and monitor security measures to protect customer data, payment systems, and company assets.
• Asset Management: Maintain an up-to-date IT asset inventory for outlets and the head office.
• Vendor Coordination: Liaise with IT vendors, service providers, and third-party software partners for repairs, upgrades, and technical support.
• Technology Projects: Support rollout of new outlets, including IT setup, POS deployment, and training of staff on systems use.

Key Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3–5years’ experience in IT support, preferably in QSR, retail, or FMCG environments.
• Strong knowledge of POS systems, retail software, and payment integration.
• Understanding of networking, data synchronization, and system uptime monitoring.
• Familiarity with ERP/CRM solutions for retail operations is a plus.
• Experience in supporting digital ordering platforms (mobile apps, delivery aggregators, kiosks) is an advantage.
• Excellent problem-solving and communication skills.
• Ability to work under pressure and respond quickly to downtime or technical escalations.
• Willingness to go to outlets for on-site IT support.

Competencies:

• Strong technical troubleshooting skills with hands-on approach.
• Service-oriented mindset to support frontline retail/QSR staff.
• Ability to manage multiple outlets’ IT needs simultaneously.
• Adaptability to fast-paced retail/QSR operations.
• Attention to detail and data accuracy.

Application Closing Date
7th October, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@khenpro.com using the Job Title as the subject of the mail.

Job Title: Assistant Procurement Officer

Location: Nigeria
Employment Type: Full-time

Job Summary

• The Assistant Procurement Officer supports the procurement department in ensuring the timely sourcing, purchasing, and delivery of quality food ingredients, packaging materials, and restaurant supplies at competitive prices.
• The role involves working closely with vendors and store managersto maintain optimal stock levels, uphold quality standards, and ensure smooth daily operations across outlets.

Key Responsibilities
Purchasing & Sourcing:

• Assist in sourcing and evaluating suppliers for food ingredients, packaging, and operational materials.
• Prepare and issue purchase orders in line with approved requisitions and procurement plans.
• Compare price quotations and negotiate with suppliers to secure the best deals without compromising on quality.
• Monitor supplier performance and report any delays or non-compliance.

Inventory & Supply Coordination:

• Work with the inventory and store team to track stock levels and prevent shortages or overstocking.
• Ensure prompt replenishment of perishable and non-perishable goods to all outlets.
• Coordinate deliveries with suppliers and verify that quantities and quality meet order specifications.
• Assist in monthly stock reconciliation and variance analysis.

Vendor Management:

• Maintain an updated supplier database with contact details, price lists, and performance records.
• Support the Procurement Manager in conducting periodic supplier reviews and evaluations.
• Liaise with vendors to resolve quality issues, delays, or discrepancies.
• Ensure suppliers comply with the company’s hygiene, safety, and ethical sourcing standards.

Compliance & Documentation:

• Ensure all procurement transactions comply with company policies, budgets, and approval limits.
• Maintain accurate purchase records, contracts, and delivery documentation.
• Support internal audits by providing relevant procurement data and supporting documents.
• Adhere to food safety and handling regulations in all procurement activities.

Reporting & Analysis:

• Assist in preparing procurement reports, price analyses, and cost-saving summaries.
• Track market trends and price fluctuations for major food ingredients.
• Provide insights and updates to management on supplier performance and product availability.

Qualifications & Experience

• Bachelor’s degree in Supply Chain Management, Business Administration, or related field.
• 1–3 years of experience in procurement, preferably in QSR, food service, or FMCG industry.
• Good understanding of food sourcing, quality control, and logistics.
• Experience with procurement or inventory management software is an advantage.

Skills & Competencies:

• Strong negotiation and analytical skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented with strong record-keeping skills.
• Good knowledge of food safety standards and vendor quality requirements.
• Ability to work under pressure in a fast-paced environment.
• Proficiency in Microsoft Excel and procurement systems.

Application Closing Date
31st October, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@khenpro.com using the Job Title as the subject of the mail.

Job Title: Financial Auditor

Location: Nigeria
Employment Type: Full-time

Job Summary

• The Financial Auditor will be responsible for conducting regular financialaudits across outlets and the head office to ensure accuracy, compliance, and accountability.
• This role is crucial in safeguarding company assets, ensuring transparent financial reporting, and promoting efficiency in the QSR/Retail business environment.

Key Responsibilities

• Financial Audits: Conduct periodic audits of sales records, cash handling, bank reconciliations, inventory, and expense transactions across outlets.
• Compliance Monitoring: Ensure compliance with financial policies, internal controls, and regulatory requirements.
• Revenue Assurance: Verify daily POS sales reports against cash deposits, bank statements, and accounting records.
• Inventory & Cost Control: Audit stock records, usage reports, wastage, and supplier invoices to detect variances or fraud.
• Outlet Reviews: Carry out spot checks at outlets to review financial and operational practices.
• Risk Assessment: Identify financial risks, leakages, or fraud indicators and recommend corrective measures.
• Internal Controls: Evaluate and strengthen internal control systems for cash, procurement, and expense management.
• Reporting: Prepare clear audit reports highlighting findings, risks, and recommendations for management.
• Collaboration: Work with finance, operations, and supply chain teams to implement audit recommendations.
• Continuous Improvement: Suggest process enhancements to improve efficiency, cost savings, and financial transparency.

Key Requirements

• Bachelor’s Degree in Accounting, Finance, or related field.
• Professional certification (ICAN, ACCA, CPA, or equivalent) preferred.
• 5–7years’ experience in audit or financial control, preferably in QSR, retail, FMCG, or hospitality.
• Strong knowledge of accounting principles, auditing standards, and regulatory compliance.
• Familiarity with POS systems, ERP, or retail management software.
• Excellent analytical, investigative, and problem-solving skills.
• High level of integrity and attention to detail.
• Strong communication and report-writing skills.
• Willingness to travel across outlets for audit assignments.

Competencies:

• Strong financial and operational audit skills.
• Ability to detect irregularities and recommend corrective actions.
• Sound judgment and independence in audit activities.
• Ability to work under pressure and meet deadlines.
• Proactive and detail-oriented mindset.

Application Closing Date
14th October, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@khenpro.com using the Job Title as the subject of the mail.

Job Title: Human Resources Executive

Location: Nigeria
Employment Type: Full-time

Full Job Description

• The HR Executive plays a vital role in managing the day-to-day human resources operations across multiple outlets. This includes recruitment, employee relations, onboarding, performance management, compliance, payroll support, and ensuring smooth HR coordination between the store and head office.
• The ideal candidate should be people-oriented, detail-driven, and familiar with the unique dynamics of the QSR/retail industry.

Key Responsibilities
Recruitment & Onboarding:

• Source, screen, and shortlist candidates for outlet and support office roles.
• Coordinate and conduct interviews in collaboration with outlet managers.
• Manage onboarding, orientation, and documentation for new hires.
• Maintain updated employee database and personnel files.

Employee Relations & Engagement:

• Act as the first point of contact for employee queries and grievances.
• Foster a positive work culture and ensure compliance with company values and policies.
• Support HR Manager in organizing engagement and team-building activities.
• Conduct exit interviews and analyze attrition trends.

Attendance, Payroll & Administration:

• Monitor attendance records, shift rosters, and leave applications.
• Coordinate with finance/payroll team to ensure accurate and timely salary processing.
• Manage staff movement, transfers, and outlet-level manpower planning.
• Support compliance with labor laws and HR audit requirements.

Performance Management:

• Track probation reviews, performance appraisals, and training needs.
• Support in implementing KPI tracking and performance improvement plans.
• Coordinate staff recognition and reward programs.

HR Compliance & Reporting:

• Ensure compliance with statutory requirements (e.g., pension, tax, HMO, etc.).
• Maintain HR reports, staff turnover data, and manpower analysis.
• Liaise with relevant authorities or HR consultants on compliance matters.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2-4 years’ experience in HR operations, preferably in QSR, retail, or hospitality.
• Strong understanding of labor laws and HR best practices.
• Experience using HR software or attendance management systems is an advantage.

Skills & Competencies:

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Problem-solving and conflict resolution skills.
• High level of integrity and confidentiality.
• Ability to multitask in a fast-paced retail/QSR environment.

Salary
N300,000 – N450,000 / Month.

Application Closing Date
1st December, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@khenpro.com using the Job Title as the subject of the mail.