Recruitment at Kuda Bank

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world’s smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading ‘Neobank’ for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the position below:

Job Title: Head of Product – Credit

Location: Nigeria
Job type: Hybrid

Role Overview

• The Head of Product, Credit will lead Kuda’s Credit tribe, driving the strategy, execution, and continuous improvement of all lending-related products and initiatives.
• This role focuses on building reliable, scalable, and compliant credit solutions that deliver measurable business impact and exceptional customer experiences.
• You’ll own the tribe’s roadmap, delivery, and performance, ensuring decisions are data-driven and aligned with Kuda’s broader strategic and financial goals.
• You’ll also play a key role in building and developing a strong product team, fostering collaboration and accountability across stakeholders.

Responsibilities
Delivery & Execution:

• Lead tribe planning and QBRs, ensuring alignment, clarity, and dependency management.
• Champion thin-slice, iterative delivery focused on measurable outcomes.
• Provide consistent visibility to leadership through metrics, progress updates, and proactive risk management.

Data & Experimentation:

• Promote a culture of data-driven decision-making, establishing strong experimentation and measurement practices.
• Ensure squads have the insights, analytics, and tools needed for effective prioritisation.

Product Quality, Risk & Compliance:

• Ensure all products meet regulatory, compliance, and security requirements.
• Embed standards for reliability, performance, accessibility, and localisation into delivery practices.

People Leadership & Organisation Building:

• Hire, coach, and develop Product Managers across multiple levels.
• Foster a culture of clarity, focus, and ownership of outcomes.
• Define and uphold high standards for product discovery, delivery, and communication craft.

Day-to-Day Collaboration:

• With BLO: Align product strategy with business objectives and financial targets.
• With DM/TLs: Manage capacity, technical debt, and sustainable delivery practices.
• With Other Tribe Leads: Coordinate dependencies and shared initiatives.
• With Compliance, Legal, Marketing, and CX: Ensure alignment across customer, regulatory, and commercial goals.

Requirements

• 5+ years of Product Management experience, including 2+ years leading teams or product portfolios.
• Proven track record of delivering measurable business outcomes.
• Strong fluency in experimentation, analytics, and data-driven prioritisation.
• Excellent stakeholder management and leadership skills.
• Experience mentoring and scaling Product Managers with a player-coach mindset.

Nice to Have:

• Background in financial services, payments, lending, or infrastructure.
• Familiarity with compliance frameworks and regulatory environments.
• Experience working with growth or data platforms.

Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• A great and upbeat work environment populated by a multinational team
• Pension
• Career development & growth
• Competitive annual leave plus bank holidays
• Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
• Group life insurance
• Medical insurance
• Well-fare package (Wedding, Compassionate and etc)
• Perkbox
• Goalr – employee wellness app
• Award winning L&D training
• We are advocates of work-life balance, working in a hybrid in office schedule.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Payment System Analyst

Location: Nigeria
Job type: Hybrid
Category: Tech

About the Role

• We are seeking a highly skilled Payment Systems Analyst to join our team.
• The ideal candidate will be responsible for ensuring the smooth operation of card services on a daily basis, providing support to various teams, and ensuring compliance with banking and regulatory standards.
• This role requires a strong attention to detail, excellent problem-solving abilities, and a proactive approach to identifying and resolving issues.

Responsibilities

• Carry out daily activities and housekeeping tasks to ensure the smooth running of card services.
• Provide support to the Customer Experience and Card Operations teams on card-related challenges.
• Collaborate with third-party processors for periodic maintenance and issue resolutions on the platform, ensuring prompt resolution of any technical issues.
• Document and maintain a comprehensive Standard Operation Manual (SOM) for all card services.
• Identify operational and other risks associated with the service and develop a plan to manage them effectively.
• Generate timely ad-hoc and periodic reports as required by the Business or Card Operations.
• Periodically review card services and suggest improvements to enhance efficiency and customer experience.
• Participate in projects related to cards, providing technical support and expertise as needed.
• Ensure compliance with banking, regulatory, and industry standards, such as PCI-DSS, relating to card services.
• Perform other tasks as assigned by the Team Lead to support the overall objectives of the department.
• Escalate technical issues to appropriate resources when necessary and manage the resolution process to minimize disruptions in service.

Requirements

• Bachelor’s Degree in Computer Science, Information Systems or a related field.
• Proven experience in a similar role, preferably within the banking or financial services industry.
• Strong understanding of Payment Systems (Postillion etc), Card Transaction flow, ISO 8583, and related technologies.
• Demonstrable experience using SQL
• Proficiency in documenting procedures and maintaining operational manuals.
• Excellent analytical and problem-solving skills.
• Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Knowledge of banking regulations and compliance requirements, particularly PCI-DSS, is preferred.
• Certification in relevant areas such as Certified Payment Card Industry Professional (CPCIP) or ITIL® v4 Foundation is a plus.

Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• A great and upbeat work environment populated by a multinational team
• Pension
• Career development & growth
• Competitive annual leave plus bank holidays
• Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
• Group life insurance
• Medical insurance
• Well-fare package (Wedding, Compassionate and etc)
• Perkbox
• Goalr – employee wellness app
• Award winning L&D training
• We are advocates of work-life balance, working in a hybrid in office schedule.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: DevOps Engineer

Location: Nigeria
Job type: Full time (Hybrid)
Category: Tech

Roles and Responsibilities

• Implement various testing and automation tools, and commission IT infrastructure
• Provision, Configure, & De-Provision Environments via Automation
• Define and set development, test, release, update, and support processes for DevOps operation
• Apply troubleshooting techniques and advise on fixing code bugs
• Ensure developers adheres to defined DevOps processes and update or create new processes to improve efficiency and effectiveness
• Develop appropriate metrics to demonstrate system performance and agility using appropriate monitoring tools to improve operational efficiency.
• Identify and deploy cybersecurity measures by continuously performing vulnerability assessment and risk management
• Recognize and adopt best practices in documentation, testing, security, operations and support at scale and efficient use of resources.
• Perform incidence management and root cause analysis
• Select and deploy appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Understand teams’ requirements and project KPIs

Requirements

• Bachelor’s Degree or higher in Computer Science or a related field or equivalent experience with 3+ years of industry experience in a similar role
• Experience with CI/CD Platforms (Azure DevOps is a Plus)
• Strong exposure working with at least one of GCP, AWS & Microsoft Azure (preferably Azure & AWS)
• Solid experience with ElasticSearch, Datadog, Sentry
• Good understanding of technologies like Ansible, Terraform etc
• Experience with Kubernetes orchestration and management
• Exposure maintaining and support monitoring and alerting systems
• Working experience supporting and troubleshooting relational databases and distributed platform
• Working knowledge of monitoring and event management tool Implementations
• Basic system administration and Linux skills

Personal Attributes:

• Willing to embrace and enrich Kuda culture of empathy, teamwork and passion
• Have a strong desire for learning and growth
• Have a sense of ownership and pride in your performance and its impact on the company’s success
• Are a critical thinker and possess problem-solving skills
• Have good time-management skills
• Have great interpersonal and communication skills
• Can take the initiative and adapt to a fast-paced work environment

Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• A great and upbeat work environment populated by a multinational team
• Pension
• Career development & growth
• Competitive annual leave plus bank holidays
• Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
• Group life insurance
• Medical insurance
• Well-fare package (Wedding, Compassionate and etc)
• Perkbox
• Goalr – employee wellness app
• Award winning L&D training
• We are advocates of work-life balance, working in a hybrid in office schedule

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Analyst – Credit 

Location: Nigeria
Job type: Full-time (Hybrid)
Category: Data & Decisioning

Role Overview

• As a Data Analyst – Credit, you are supporting the analytics throughout the credit product life cycle, from product design, to credit acquisition, portfolio management, collection and profit & loss.
• You will work within the Decision Science team, reporting to the Credit Risk Analytics Lead.

Key Responsibilities 

• Analyze portfolio performance metrics to identify trends, risks, and opportunities
• Review and refine credit policies, including rule-based decision engines
• Build and maintain profit and loss forecasts to guide strategic decisions
• Conduct credit limit assignment and affordability assessments
• Perform score cut-off analysis to improve approval and risk strategies
• Monitor and enhance collection strategies based on customer segmentation and outcomes
• Design and run A/B tests to assess and optimize lending and collections performance
• Communicate actionable insights and recommendations to senior stakeholders.

Requirements

• Academic background in a mathematical discipline (e.g. Mathematics, Statistics, Physics, or related field)
• Minimum of 3 years experience as a Quantitative Analyst or Data Analyst in a financial services, fintech or e-commerce environment
• Strong proficiency in SQL for data extraction and manipulation
• Hands-on experience with open-source statistical programming languages such as Python or R
• Solid understanding of statistical tests commonly used in A/B testing
• Experience using statistical software packages (open-source preferred)
• Proven experience developing and maintaining analytical reports or dashboards from end-to-end
• Ability to interpret and present insights from reports in a business context, including stakeholder engagement and recommendation.

Bonus Points:

• Strong understanding of credit risk and portfolio performance metrics, including:
• Annualised loss
• Vintage curves
• Roll rates
• Exposure at Default (EAD)
• Loss Given Default (LGD).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Direct Sales Agent 

Location: Lekki, Lagos

Role Overview

• As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.
• Prospect and generate leads through cold calling, networking, and referrals.
• Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
• Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
• Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company’s pricing.
• Conduct product demonstrations and presentations to potential clients.
• Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering)
• Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
• Maintain accurate records of all sales activities and customer interactions in CRM software.
• Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads
• Provide feedback to the marketing and product teams on customer experiences and product improvements.
• Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
• Provide ongoing support to clients, including training and troubleshooting assistance.

Target and Incentives

• Monthly sales target to be achieved.
• Incentives and bonuses based on meeting or exceeding sales targets.
• Additional rewards for surpassing performance goals and customer satisfaction metrics

Requirements

• Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.
• Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
• Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
• Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
• High motivation, enthusiasm, and dedication to achieving targets.
• Familiarity with digital banking services and mobile technology

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Direct Sales Agent 

Location: Ibeju, Lagos
Job type: Contract (Hybrid)

Role Overview

• As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.
• Prospect and generate leads through cold calling, networking, and referrals.
• Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
• Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
• Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company’s pricing.
• Conduct product demonstrations and presentations to potential clients.
• Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering)
• Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
• Maintain accurate records of all sales activities and customer interactions in CRM software.
• Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads
• Provide feedback to the marketing and product teams on customer experiences and product improvements.
• Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
• Provide ongoing support to clients, including training and troubleshooting assistance.

Target and Incentives

• Monthly sales target to be achieved.
• Incentives and bonuses based on meeting or exceeding sales targets.
• Additional rewards for surpassing performance goals and customer satisfaction metrics

Probation Duration:

• The first three months of employment will serve as a probationary period for the Sales Agent.
• Throughout this time, they will participate in training sessions, acquaint themselves with the company’s policies and procedures, and showcase their capabilities in achieving sales objectives while providing outstanding customer service.
• Regular evaluations will be carried out to gauge the Sales Agent’s performance and determine their eligibility for ongoing employment with the company.

Requirements

• Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.
• Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
• Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
• Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
• High motivation, enthusiasm, and dedication to achieving targets.
• Familiarity with digital banking services and mobile technology.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online