Recruitment at Kuda Bank

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world’s smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading ‘Neobank’ for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting suitable candidates to join our Fraud Team in the capacity below:

Job Title: Senior Data Analyst

Location: Nigeria
Employment Type: Full time

Role Description

• In this role, you will leverage your expertise in data analytics to uncover insights, build predictive models, and develop strategies to combat fraud effectively.

Key Responsibilities

• Monitor transactions and activity to identify patterns and trends indicative of fraudulent behavior.
• Develop and refine fraud detection algorithms and scoring systems.
• Analyze large datasets to generate actionable insights for fraud prevention.
• Create dashboards and reports to track key fraud metrics and trends.
• Present findings and recommendations to stakeholders, including leadership teams.
• Partner with Fraud Operations, Risk, and Product teams to develop effective fraud prevention strategies.
• Collaborate with Data Science and Engineering teams to implement advanced machine learning models and solutions.
• Evaluate and enhance current fraud detection processes, tools, and systems.
• Lead the development of automated solutions to streamline fraud detection and reporting.
• Assess emerging fraud trends and adapt strategies to address new risks.
• Proactively identify vulnerabilities and recommend preventive measures.

Requirements

• Bachelor’s Degree in a relevant field.
• Minimum of 4 years of experience in fraud analysis or a similar role.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and ability to work with large volumes of data.
• Intermediate to advanced SQL (an advantage).
• Strong analytical and problem-solving skills.
• Experience working in a fintech or other fast paced environment.
• Proficient in Monitoring systems and rules tuning.
• Knowledge of fraud prevention techniques and technologies.
• Proficiency in using fraud detection tools and software
• Good communication skills and ability to collaborate effectively with cross-functional teams.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Proficiency in SQL for querying databases and extracting data for analysis.
• Advanced skills in data analysis and the ability to use these skills to identify patterns and anomalies that may indicate fraud.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Social Media Manager

Location: Nigeria 

Role Overview

• We’re looking for a creative Social Media Manager with experience curating online events, managing online communities and growing the social media presence of a known tech, fashion or finance brand.
• You’d be a great fit for this role if you pay attention to detail, have excellent written and verbal communication skills, and you’re passionate about creating exciting social content.

Role and Responsibilities

• Plan content development and manage Kuda’s community calendar
• Create engaging social content including videos for all our online communities
• Curate and host regular online events for the Kuda team and members of our online communities
• Coordinate with the Brand Manager and CX leads to oversee social listening
• Use social media analysis tools like Meltwater to monitor and improve social media performance
• Stay up to date on best practices and trends in social media
• Learn our brand tone and use it flawlessly in content development.

Requirements

• At least three (3) years’ experience managing and growing the social media presence of a known tech, fashion or finance brand
• A passion for creating exciting social content and proof that you can design and launch social media initiatives
• Excellent people skills as well as written and verbal communication skills
• Some experience curating and hosting online events would be a bonus
• Interest in working collaboratively from an office at least one day a week.

Benefits
Why join Kuda?
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training
• We are advocates of work-life balance and offer a 3-day-per-week remote working option.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Development Executive

Location: Nigeria 
Job type: Contract (Hybrid)
Department: Strategy

Role Overview

• As a Business Development Executive, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.
• Prospect and generate leads through cold calling, networking, and referrals.
• Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
• Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
• Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company’s pricing.
• Conduct product demonstrations and presentations to potential clients.
• Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
• Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
• Maintain accurate records of all sales activities and customer interactions in CRM software.
• Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
• Provide feedback to the marketing and product teams on customer experiences and product improvements.
• Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
• Provide ongoing support to clients, including training and troubleshooting assistance.

Requirements

• Bachelor’s Degree or HND in Marketing, Business Administration, Finance, or a related field.
• Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
• Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
• Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
• High motivation, enthusiasm, and dedication to achieving targets.
• Familiarity with digital banking services and mobile technology.

Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• A great and upbeat work environment populated by a multinational team
• Pension
• Career development & growth
• Competitive annual leave plus bank holidays
• Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
• Group life insurance
• Medical insurance
• Well-fare package (Wedding, Compassionate and etc)
• Perkbox
• Goalr – employee wellness app
• Award winning L&D training
• We are advocates of work-life balance, working in a hybrid in office schedule

Target and Incentives:

• Monthly sales target to be achieved.
• Incentives and bonuses based on meeting or exceeding sales targets.
• Additional rewards for surpassing performance goals and customer satisfaction metrics.

Probation Duration

• The first three months of employment will serve as a probationary period for the Sales Agent. Throughout this time, they will participate in training sessions, acquaint themselves with the company’s policies and procedures, and showcase their capabilities in achieving sales objectives while providing outstanding customer service.
• Regular evaluations will be carried out to gauge the Sales Agent’s performance and determine their eligibility for ongoing employment with the company.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Legal Counsel

Location: Nigeria

About the Role

• We are looking for a result-driven and highly motivated legal practitioner with financial services and general corporate advisory experience to join our Legal team working out of Lagos, Nigeria.
• In this role, you will work closely with colleagues across multiple teams on a wide range of legal, regula tory, transactional and corporate governance matters. You will also represent the company in dealings with various external stakeholders (including vendors, regulators and external solicitors, where necessary).
• The ideal candidate will be well versed in several areas of law and willing to learn.

Responsibilities

• Review products and features to be launched by the company ensuring compliance with applicable laws and where necessary devise and execute creative solutions to meet current and evolving business needs.
• Support the development and implementation of group legal strategy and contribute to the development of the company’s general business strategy.
• Advise internal teams on a variety of legal topics pertaining to financial products and markets, SaaS Agreements, vendor agreements, consumer protection, marketing, intellectual property, data privacy and security and the general legal framework for Kuda’s operations.
• Assist in transactional activities including M&A, investments and joint ventures as well as restructurings, as applicable.
• Partner with cross-functional and regional teams and provide support on legal matters of varying complexity in connection with the group’s expansions plans.
• Draft contracts / agreements, policies and other legal documents relevant to various departments of the company such as product partnerships, marketing, IT, customer support, compliance and cards;
• Draft and review customer-facing terms and conditions relating to various products and services provided by the company.
• Liaise with external counsel in the management of outsourced legal work and resolution of disputes;
• Review and advise management on legal implications of internal policies and procedures;
• Advise on the corporate governance framework applicable to the company and drafting of corporate governance policies;
• Monitor new developments in the legal environment in order to advise the company on impact and compliance.

Requirements

• Nigerian-qualified lawyer with 7 years PQE with at least 3 years of corporate legal and regulatory compliance experience.
• Strong knowledge of and interest in financial services with prior work experience in transactions relating to financial institutions and regulated entities.
• In depth knowledge of general corporate and commercial law principles with a good business sense.
• Ability to analyze legal issues, strategize and proffer practical solutions.
• Strong verbal and written communication skills with demonstrable ability to communicate ideas concisely, clearly and confidently with good presentation skills in one-on-one settings or to larger groups.
• Meticulous attention to detail and strong organisational skills.
• Passionate, enthusiastic, team player, with good judgment and an ability to work in a fast-paced environment and adapt quickly to changing needs and priorities; proven ability to prioritise and manage multiple tasks simultaneously with little direction.
• Ability to manage stakeholders within and outside the company in relation to the role.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online