Recruitment at Palmpay Limited

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Recruitment at Palmpay Limited

Palmpay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda and Tanzania and expanding to other markets this year. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Title: Tax Manager

Location: Nigeria
Job type: Full-time

About the Role

  • The Tax Manager will be responsible for overseeing the company’s tax strategy, compliance, reporting, and risk management across multiple jurisdictions.
  • In a fast-paced fintech environment, the role requires deep technical tax knowledge, strong regulatory awareness, and the ability to work closely with finance, legal, product, and technology teams to ensure tax efficiency, compliance, and scalability of the business.

Key Responsibilities
Tax Compliance & Reporting:

  • Manage all direct and indirect tax obligations, including corporate income tax, VAT/GST, withholding tax, transfer taxes, and payroll-related taxes.
  • Ensure timely and accurate preparation, review, and filing of tax returns in all operating jurisdictions.
  • Oversee tax accounting, provisions, and disclosures in line with IFRS/GAAP and regulatory requirements.
  • Liaise with tax authorities and manage audits, assessments, and disputes.

Tax Strategy & Planning:

  • Develop and implement tax-efficient structures aligned with business growth, digital products, and cross-border operations.
  • Advise management on tax implications of new products, market expansion, partnerships, mergers, and acquisitions.
  • Monitor and assess the impact of changes in tax legislation, especially those affecting fintech, digital services, and e-commerce.

Fintech & Regulatory Advisory:

  • Provide tax guidance on fintech-specific activities such as payments, digital wallets, lending, remittances, crypto assets, and platform-based services.
  • Support compliance with transfer pricing, permanent establishment risks, and economic substance rules.
  • Collaborate with compliance and legal teams to align tax practices with financial regulations and licensing requirements.

Systems, Controls & Process Improvement:

  • Implement and maintain robust tax controls, policies, and documentation.
  • Leverage tax technology, automation tools, and data analytics to improve efficiency and accuracy.
  • Support ERP and financial systems integration from a tax perspective.

Stakeholder Management:

  • Act as the primary point of contact for external tax advisors, auditors, and regulators.
  • Partner with internal teams including finance, product, operations, HR, and technology to embed tax considerations into business decisions.
  • Prepare tax updates and reports for senior management and the board.

Qualifications & Experience
Education & Certification:

  • Bachelor’s degree in Accounting, Finance, Economics, or a related field (Master’s degree is an advantage).
  • Professional qualification such as ACA, ACCA, CPA, CTA, or equivalent.
  • Experience
  • 5–8 years of progressive tax experience, preferably within fintech, financial
  • services, banking, or technology-driven organizations.
  • Strong experience with multi-jurisdictional tax compliance and cross-border
  • transactions.
  • Proven experience managing tax audits and engaging with tax authorities.

Skills & Competencies:

  • Strong technical knowledge of corporate tax, indirect tax, and international tax principles.
  • In-depth understanding of fintech business models and digital financial products.
  • Excellent analytical, problem-solving, and risk-assessment skills.
  • High level of integrity, attention to detail, and regulatory awareness.
  • Strong communication and stakeholder management skills.
  • Ability to work in a fast-growing, highly regulated, and technology-driven environment.

Salary
N1,000,000 – N1,200,000 per month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Operations Support Officer

Location: Nigeria
Reporting to; Line Manager

Responsibilities

  • Follow up on user (customer) complaints, abnormal problems and liaise with relevant stakeholders to ensure timely and effective solutions.
  • Collaborating to set up systems for lodging of disputes and liaising with relevant stakeholders to ensure effective resolution
  • Effectively collaborating with various departments and teams to ensure a unified approach to reconciliation processes.
  • Perform additional tasks as assigned by the line manager.

Educational Qualification

  • B.Sc or HND in Business Administration or related field.

Salary
N90,000 / Month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Sales Supervisor – BNPL Promoter

Location: Nigeria
Department: Sales
Reports to: Regional Sales Manager

Job Summary

  • The Sales Supervisor manages BNPL sales promoters across 3C Hub and partner stores.
  • The role ensures promoters achieve financing sales targets, maintain accurate KYC documentation, follow BNPL processes, and deliver excellent customer service.
  • The Supervisor also coordinates with underwriting, verification, and collections teams to ensure smooth customer approvals, disbursement, and onboarding.

Key Responsibilities

  • Supervise and monitor the performance of BNPL sales promoters.
  • Drive daily, weekly, and monthly financing sales targets and conversion rates.
  • Ensure complete and accurate KYC documentation from promoters.
  • Review applications before submission to minimize rejection rates.
  • Handle escalated customer issues on eligibility, repayment, and financing terms.
  • Liaise with underwriting and verification teams to resolve pending applications.
  • Track promoter performance, approval rates, and store-level issues.
  • Ensure promoter compliance with risk controls and fraud-prevention guidelines.
  • Oversee device display standards and stock rotation in partner stores.
  • Maintain strong relationships with 3C Hub store managers.
  • Conduct coaching, field support, and performance reviews for promoters.
  • Prepare and submit daily sales and operational reports.

Requirements

  • HND/B.Sc. in Business, Marketing, or related fields.
  • 2-3years’ experience in sales supervision (telecom, BNPL, fintech, or FMCG preferred).
  • Strong understanding of customer onboarding, KYC, and credit processes.
  • Leadership experience managing field teams.
  • Excellent communication and customer-service skills.
  • Good analytical and reporting ability.
  • Willingness to work across multiple store locations.

Key Competencies:

  • Sales leadership
  • BNPL / credit onboarding knowledge
  • KYC & documentation accuracy
  • Risk and fraud awareness
  • Coaching and performance management
  • Customer service excellence
  • Reporting & attention to detail

Salary
N200,000 – N300,000 Basic, 50k Transportation and Performance-based Commission.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

Job Title: Collection Officer

Locations: Nigeria
Job type: Full-time

Job Summary

  •  We seek a results-oriented Phone Collection Officer to manage debt recovery via telephone. The ideal candidate will have excellent communication skills and a firm yet professional approach to negotiating payment plans and resolving outstanding accounts.
See also  Greenville LNG Graduate Trainee Program 2026 in Nigeria | How to Apply

Key Responsibilities

  • Conduct outbound calls to debtors to negotiate payment arrangements and settlements.
  • Maintain accurate and updated records of all customer interactions and payment commitments.
  • Meet daily and monthly collection targets to minimize overdue accounts.
  • Resolve customer queries and disputes related to billing or outstanding balances.
  • Identify and escalate accounts that require further legal or administrative action.
  • Ensure all collection activities comply with company policies and legal debt collection regulations.

Requirements

  • 1–3 years’ experience in debt collection, telemarketing, or customer service.
  • Exceptional verbal communication and negotiation skills.
  • Ability to remain calm and professional when handling difficult or confrontational conversations.
  • Strong attention to detail and proficiency in using CRM or database systems.
  • Proven ability to meet performance targets in a fast-paced environment.
  • Good understanding of financial ethics and collection laws.

Benefits

  • Salary: N80,000 per month.
  • KPI: N50,000.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

Job Title: Collections Agent

Location: Nigeria
Employment Type: Contract

Role Summary

  • We are looking for a collections officer to assist with the collection of outstanding overdrafts.
  • The collections officer will contact clients and inform them of their overdrafts, negotiate payment plans, and ensure payments are made as soon as possible.
  • To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail.
  • A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.

Responsibilities

  • Reviewing the company debtor list.
  • Contacting customers and informing them of their overdue bills.
  • Advising customers on their payment options and suggesting methods of payments.
  • Negotiating suitable payment plans.
  • Maintaining customer payment records.
  • Preparing customer financial statements for banks and the state credit department.
  • Writing final notice warnings to customers when payments are not being made.
  • Instituting legal action when customers fail to pay their debt.
  • Responding to customer queries.
  • Contacting lawyers and insurance agencies to facilitate payments.

Required Skill Set
Must Haves:

  • BSC, HND or an ND holder in Accounting, Business Management, or a similar field.
  • Excellent negotiating skills.
  • Good written and verbal communication skills.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Knowledge of office and accounting software.
  • Patience and resilience.

Desired:

  • Previous experience working as a Collections Officer.
  • Age between 20 – 35yrs.

Benefits
Salary: N80,000 per month.
KPI: N1300,000.

Application Closing Date
10th March, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

 

Job Title: Business Developer – Pay with Transfer

Location: Nigeria

Description

  • As a Business Developer on PalmPay’s Pay with Transfer team, you will play a key role in driving business growth by identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption.

Job Responsibilities

  • Market Prospecting: Identify and target key merchants across various market segments for PWT, merchant loans, collaboration, and online payment solutions, leveraging diverse channels such as online directories, industry gatherings, and referrals.
  • Merchant Engagement Strategy: Initiate connections with potential clients, establish strong rapport, and schedule meetings or demonstrations to illustrate the benefits of adopting PalmPay’s comprehensive suite of services.
  • Needs Assessment: Conduct comprehensive assessments of clients’ business operations, payment procedures, and pain points to identify specific needs and challenges, offering tailored solutions accordingly.
  • Customized Presentations: Showcase PalmPay’s services compellingly, highlighting features, functionalities, and potential returns on investment, tailored to each merchant’s (Key, and Highquality merchant) unique requirements.
  • Relationship Building: Cultivate enduring relationships with key decision-makers within client organizations, demonstrating expertise, reliability, and responsiveness.
  • Negotiation and Closure: Lead negotiations on pricing, terms, and agreements to secure successful deals, ensuring satisfaction and adherence to company policies.
  • Collaborative Implementation: Work closely with internal teams like product development and customer support to address client queries, offer technical insights, and ensure seamless implementation of chosen services.

Benefits

  • Salary: N150,000 – N200,000 / Month.
  • Transportation: N20,000 + Sales Commission based on performance.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

Job Title: KA Channel Manager

Location: Nigeria
Reports to: Country Sales Director / Head of International Business

Key Responsibilities and Tasks
Channel Strategy & Development:
Market Planning:

  • Conduct in-depth analysis of the Nigerian mobile phone retail landscape. Identify and target key KA clients (e.g., national/regional chains like Slot, Pointek, 3CHUB, Raya). Develop phased and executable channel development roadmaps.

New Channel Acquisition:

  • Proactively engage, negotiate, and successfully secure partnerships with new retail chain accounts. Manage the end-to-end onboarding process including product listing, POS material deployment, system integration, and store staff training.

Partnership Program Design:

  • Formulate competitive trade terms and partnership programs (including but not limited to procurement agreements, profit margins, market development funds, joint marketing plans) based on company policies and market conditions.

Team Collaboration & Support:
Internal Coordination:

  • Work closely with internal teams (Product, Marketing, Supply Chain, Finance) to secure timely product supply, marketing resources, and credit policies to support frontline sales.

Market Intelligence Feedback:

  • Systematically collect, analyze, and feedback market intelligence, customer needs, competitor dynamics, and product issues from channels and point-of-sale to support decision-making for company strategy adjustments.

Risk Management:

  • Monitor channel inventory health and price system stability. Prevent and resolve channel conflicts such as cross-regional sales and price disruption.

Data Analysis & Reporting:
Regular Reporting:

  • Regularly prepare and submit channel sales reports, market analysis reports, and client evaluation reports.

Data Analysis:

  • Utilize data analysis tools to deeply mine sales data, identify issues, and formulate improvement plans.
See also  Recruitment at LemFi

Qualifications & Requirements
Education & Experience:

  • Bachelor’s degree or above, preferably in Marketing, Business Administration, or related fields.
  • Minimum 3 years of KA channel management experience in the consumer electronics industry.
  • Prior successful experience in developing KA channels for mobile phones/consumer electronics in Nigeria or West Africa is highly preferred.

Channel Network:

  • Established connections and a proven track record of successful partnerships with major mobile phone retail chains in Nigeria (e.g., Slot, Pointek, etc.) are essential.

Competencies:

  • Excellent business negotiation, communication, and influencing skills.
  • Strong data analysis and problem-solving abilities.
  • Results-driven, able to work under pressure, and self-motivated.
  • Outstanding planning and execution skills, capable of managing complex projects independently.

Language:

  • Fluent in English (business written and spoken). Proficiency in local languages such as Hausa, Yoruba, or Igbo will be a significant advantage.

Others:

  • Willingness and ability to undertake high-frequency domestic travel. Familiarity with local business culture.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

Job Title: Brand Designer – Retail Operations

Location: Nigeria
Department: BNPL Department

Core Responsibilities & Tasks

  • In-store Static POSM Design: Design the full suite of daily-use in-store materials, including but not limited to: product info cards, price stands, tent cards, posters, window displays, banners, wall graphics, various signs and labels.
  • Display Prop Design: Design or contribute to the visual concepts for related display stands, experience counters, feature walls, and other props based on product features and merchandising plans.
  • Brand Standard Implementation: Ensure all store materials strictly adhere to the brand’s Visual Identity System (VIS), maintaining the consistency and premium feel of the brand image across all stores nationally and globally.
  • Templatization & Asset Management: Establish and maintain standardized design templates and asset libraries for frequently used materials to improve overall design efficiency and consistency.

Marketing Campaign Material Creation & Execution:

  • Full Campaign Visual Support: For marketing campaigns such as new product launches, holiday promotions, and store anniversaries, take charge of the key visual concept and the design of the complete series of execution materials, including: Exterior Attraction: Storefront decorations, outdoor posters, floor graphics, arches, etc.
  • In-store Atmosphere: Thematic feature walls, danglers, interactive installation visuals, discount/sale stickers, etc.
  • Promotional Materials: Flyers, gift packaging, redemption coupons, prize draw boxes, etc.
  • Pop-up Store/Temporary Display Design: Provide overall visual planning and core material design support for offline pop-up stores or temporary exhibits.
  • Collaboration with Planning Team: Deeply understand campaign strategy and marketing objectives, translating them into visually impactful and sales-driven design work.

Market Insight & Continuous Optimization:

  • Competitor Research: Regularly collect and analyze terminal visual materials from competitors and exemplary retail brands to draw inspiration and produce insight reports.
  • Performance Feedback: Pay attention to the actual performance of materials and feedback from the sales front line, continuously optimizing designs to enhance market effectiveness.

Qualifications & Requirements

  • Education: Bachelor’s degree or above in Design, Fine Arts, Visual Communication, or a related field.
  • Experience: Minimum 2 years of visual design experience in retail POS, advertising, or FMCG industries. Experience in the consumer electronics (especially mobile phone) industry is preferred.
  • Professional Skills: Proficient in mainstream design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Solid foundation in graphic design with a keen sense and control over layout, color, and typography.
  • Understanding of post-production techniques (printing, large-format printing, signage production) and the properties of common materials.

Core Competencies:

  • Business Acumen: Ability to deeply understand marketing goals and product selling points, ensuring design serves business results.
  • Efficient Execution: Capable of handling multiple projects under tight deadlines and a fast-paced environment, ensuring timely delivery.
  • Communication & Collaboration: Excellent communication skills, able to clearly articulate design concepts and receptive to feedback for optimization.
  • Attention to Detail: Meticulous pursuit of design details to ensure flawless presentation of materials in the store environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: A personal portfolio showcasing relevant work in retail space visuals, campaign materials, etc., is required.

 

 

 

 

Job Title: Key Account Channel Manager

Location: Nigeria

Key Responsibilities and Tasks
Channel Strategy & Development:
Market Planning:

  • Conduct in-depth analysis of the Nigerian mobile phone retail landscape. Identify and target key KA clients (e.g., national/regional chains like Slot, Pointek, 3CHUB, Raya). Develop phased and executable channel development roadmaps.

New Channel Acquisition:

  • Proactively engage, negotiate, and successfully secure partnerships with new retail chain accounts. Manage the end-to-end onboarding process including product listing, POS material deployment, system integration, and store staff training.

Partnership Program Design:

  • Formulate competitive trade terms and partnership programs (including but not limited to procurement agreements, profit margins, market development funds, joint marketing plans) based on company policies and market conditions.

Team Collaboration & Support:
Internal Coordination:

  • Work closely with internal teams (Product, Marketing, Supply Chain, Finance) to secure timely product supply, marketing resources, and credit policies to support frontline sales.

Market Intelligence Feedback:

  • Systematically collect, analyze, and feedback market intelligence, customer needs, competitor dynamics, and product issues from channels and point-of-sale to support decision-making for company strategy adjustments.

Risk Management:

  • Monitor channel inventory health and price system stability. Prevent and resolve channel conflicts such as cross-regional sales and price disruption.

Data Analysis & Reporting:
Regular Reporting:

  • Regularly prepare and submit channel sales reports, market analysis reports, and client evaluation reports.

Data Analysis

  • Utilize data analysis tools to deeply mine sales data, identify issues, and formulate improvement plans.

Qualifications
Education & Experience:

  • Bachelor’s degree or above, preferably in Marketing, Business Administration, or related fields
  • Minimum 3 years of KA channel management experience in the consumer electronics industry.
  • Prior successful experience in developing KA channels for mobile phones/consumer electronics in Nigeria or West Africa is highly preferred.
See also  Recruitment at Swift Consulting

Channel Network:

  • Established connections and a proven track record of successful partnerships with major mobile phone retail chains in Nigeria (e.g., Slot, Pointek, etc.) are essential.

Competencies:

  • Excellent business negotiation, communication, and influencing skills.
  • Strong data analysis and problem-solving abilities.
  • Results-driven, able to work under pressure, and self-motivated.
  • Outstanding planning and execution skills, capable of managing complex projects independently.

Language:

  • Fluent in English (business written and spoken). Proficiency in local languages such as Hausa, Yoruba, or Igbo will be a significant advantage.

Others:

  • Willingness and ability to undertake high-frequency domestic travel. Familiarity with local business culture.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Recruitment at Palmpay Limited

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

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