Recruitment at Paystack

Paystack is a technology company solving payments problems for ambitious businesses. Paystack’s mission is to help merchants in Africa get paid by anyone, anywhere in the world. Over 9,000 of some of the best businesses in Nigeria use Paystack’s modern payments gateway, including MTN, Taxify, Domino’s Pizza, Smile Communications, Opera, God is Good Motors, Axa Mansard Insurance, and many others.

We are recruiting to fill the position below:

Job Title: Product Marketer

Location: Nigeria
Job Type: Full-time

Job Description

• We’re hiring a Product Marketer based in Lagos, Nigeria,  to own go-to-market strategy, product storytelling, and user adoption across Paystack’s suite of products, from business tools to consumer experiences.
• You’ll work closely with product managers, designers, engineers, and brand storytellers to craft compelling product narratives, bring new features to market, and drive sustained growth across key segments.
• This is a hands-on, cross-functional role focused primarily on product marketing.

Why this Role Matters

• Paystack builds for a wide range of users: developers, business owners, and everyday consumers.
• To earn trust and drive adoption, we need to tell clear, resonant stories about what we’re building, and why it matters.
• This role will help us do that, while also identifying strategic channels that get our products into the hands of the right people.

We’ll trust you to:

• Own product marketing and promotion efforts across Paystack’s products, from launch comms to long-term growth campaigns.
• Collaborate with product, design, and brand storytelling teams to shape feature positioning and messaging.
• Write clear, compelling copy for product announcements, feature pages, onboarding content, help guides, and internal briefs.
• Create go-to-market plans for new products and updates, and drive execution among teams.
• Plan and execute product-focused events, online and offline, that build visibility and engagement.
• Track and report performance of product marketing efforts, including adoption, retention, and feedback.
• Develop product-led content (e.g., blogs, social threads, customer stories) that educates and inspires.
• Conduct user research and competitive analysis to inform product positioning, messaging, and roadmap decisions.
• Identify and support strategic growth efforts, such as creator collaborations or integrations.

Qualifications
You’ll thrive in this role if you:

• Have 4+ years of experience in product marketing, content marketing, or growth marketing, ideally in an enterprise or B2B focused role.
• Can understand how a technical product works and explain it in simple, engaging language.
• Are a strong writer with storytelling instincts and experience working across formats.
• Have a sharp product sense and think deeply about what users need to know, feel, or do.
• Are confident working with metrics and data,  and using them to improve content and campaigns.
• Are proactive, collaborative, and excited to work across multiple teams and markets.
• Can manage several moving parts without losing sight of the goal.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Solutions Architect

Location: Nigeria

About the Role

• The Technical Solutions team strives to be the best technical payment partner for global brands, enterprise businesses and startups operating in Africa.
• To achieve this, we partner with our merchants to unlock their full potential with Paystack by designing tailored solutions using our products to meet their unique needs and guiding them in adopting best practices that drive customer success and revenue growth.
• Our team works closely with the in-country business development teams to accelerate the sales cycle, and business onboarding.
• Additionally, we serve as a trusted bridge between our largest businesses and the product and engineering teams, sharing valuable feedback that shapes our products to solve real business challenges.

What You’ll Do
Pre-Sales Strategy and Solution Design:

• Work closely with the sales team to craft compelling Paystack solution proposals and pitches for potential clients.
• Lead technical discovery calls, asking the right questions to understand the prospect’s technical setup, payment challenges, and how they plan to use Paystack.
• Demonstrate Paystack’s product capabilities through live demos, API clients, sample projects, and other tools to help prospects visualize seamless integration.

Merchant Integration and Onboarding:

• Collaborate with newly signed merchants and the sales team to design tailored payment solutions.
• Prepare clear, structured Scope of Work documents to guide merchants through implementation.
• Ensure a smooth API onboarding experience by troubleshooting issues and optimizing integrations for scalability.

Post-Launch Growth and Optimization:

• Regularly review merchant performance, providing recommendations to optimize payments and unlock growth opportunities.
• Act as a trusted technical advisor, addressing escalations and maintaining strong client relationships.
• Identify upsell opportunities by recommending additional Paystack products and services.
• Gather feedback to improve Paystack’s product offerings and ensure long-term client success.

Industry and Market Expertise:

• Own the technical sales strategy for a specific industry or region.
• Develop and maintain an Industry Strategy Playbook, outlining how Paystack’s solutions address market-specific needs and challenges.

You’ll thrive as a Solutions Architect if you:

• are based in Nigeria and have a background in software engineering, along with experience in technical sales and solutions design.
• have a proven track record of successfully working with enterprise-grade businesses in a technical, consultative role—understanding business needs, designing effective technical solutions, and communicating clearly with both technical and non-technical audiences.
• bring deep technical expertise, strong interpersonal and leadership skills, and the ability to build trust with senior executives while driving customer success throughout the entire journey. You think strategically and creatively, proactively identifying challenges, taking ownership, and maintaining a positive approach when facing obstacles.
• are well-versed in Nigeria’s tech and payment landscape and actively engaged in local developer communities. Public speaking ability is a welcome bonus.

Minimum Requirements

• Technical Experience: 5+ years in a technical role, ideally in pre-sales, customer support, or software engineering, with hands-on experience in REST APIs, SDKs, and payment gateway integrations.
• Solution Design & Integration: Proven experience in integrating technical solutions for external partners or merchants.
• Communication & Presentation: Ability to explain complex technical concepts clearly to both technical and non-technical audiences.
• Problem-Solving: A proactive, hands-on approach to troubleshooting and resolving technical challenges in real time, with a track record of methodically tackling issues to final resolution.
• Customer Success Mindset: Strong commitment to ensuring merchants succeed by delivering effective solutions and outstanding support.
• Project & Portfolio Management: Ability to manage multiple projects and merchant accounts while effectively prioritizing tasks.
• Industry Knowledge: Understanding of Nigeria’s fintech ecosystem, payment regulations, and compliance standards.
• Entrepreneurial Mindset: Ability to take initiative, navigate ambiguity, and thrive in a fast-paced environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Performance Marketing Specialist

Location: Nigeria
Job Type: Full-time

What we are looking for

• Paystack is building economic infrastructure for the continent and making it easier for entrepreneurs and companies to grow their business. Since inception, we have drastically scaled our online payment offering, and recently started focusing on in-person payments. We are also excited for the upcoming launch of our innovative consumer payments application, designed to simplify and enhance the way people transfer funds. As we prepare to introduce our product to the market, we are seeking a talented marketing professional to join our team.
• This role, based in Lagos Nigeria, will report to Paystack’s Digital Marketing Lead, providing a unique opportunity to shape our consumer brand’s presence and impact from the ground up. The ideal candidate will bring strategic marketing expertise, creativity, and a passion for driving successful product launches in the fintech space. The objective is to execute the go-to-market strategy for a consumer payment product, generating awareness and driving engagement following the launch.

Responsibilities
Social Media Management:

• Develop and implement a detailed social media strategy based on the overarching marketing strategy to drive brand awareness and engagement.
• Create and schedule engaging content across platforms (e.g., Facebook, Instagram, Twitter, LinkedIn).
• Monitor social media channels, engage with the audience, and respond to inquiries, and build a community.
• Actively grow and nurture the social media community to enhance brand visibility and engagement.

Digital Advertising:

• Set up and manage targeted online advertising campaigns (e.g., Google Ads, Facebook ads) to acquire new users and drive leads.
• Focus on high-impact channels to reach target demographics effectively.
• Analyze ad performance and optimize campaigns based on real-time data.
• Use A/B testing and other performance analysis methods to fine-tune efforts.
• Drive a large volume of qualified leads through strategic online advertising efforts.

Performance Tracking and Reporting:

• Track and report on KPIs, including social media engagement, lead generation and user acquisition.
• Provide weekly updates to the team with insights and campaign optimization recommendations.

Deliverables:

• Social media content calendar and scheduled posts
• Email marketing campaigns and content
• Ad campaign setup and advertising performance reports

What it takes to succeed

• Market Insight: A strong understanding of consumer behavior and market trends within the payments industry, specifically in Nigeria, to tailor strategies that resonate with the target audience.
• Creative & Strategic Thinking: Ability to develop innovative marketing strategies that stand out in a competitive landscape and drive brand awareness.
• Excellent Communication Skills: Strong interpersonal and communication skills to build partnerships, collaborate with cross-functional teams, and engage with customers and stakeholders effectively.
• Multitasking & Deadline Management: Capable of handling multiple projects simultaneously, working under tight deadlines, and maintaining high attention to detail.
• Proactive & Adaptive: A proactive attitude with the flexibility to adapt to feedback and changing circumstances, particularly as you prepare for the product launch.

Qualifications

• Experience: 3 – 5 years proven marketing experience, ideally in fintech or consumer payments, with a focus on product launches.
• Digital Marketing: Hands on experience in PPC, display ads, social media ads, SEO, SEM, and email marketing tools (e.g., Google Ads, Google Analytics, Facebook Ads Manager).
• Growth Campaigns: Experience in performance marketing, user acquisition, and A/B testing for optimization.
• Content & Social Media: Ability to create engaging content and manage social media channels to build a community.
• Collaboration: Ability to work with cross-functional teams (product, design, support) to align messaging and optimize customer touchpoints.
• Data-Driven: Ability to track and analyze marketing performance, and report on key metrics (e.g., CAC, CTR, conversion rates).
• Adaptability: Able to pivot quickly and adapt strategies based on feedback and market changes.

Benefits

• Competitive compensation package and benefits
• 13th month bonus
• Stripe Equity compensation
• Full medical coverage
• Wellbeing stipend
• Generous leave and sabbatical policies
• Hybrid working environment
• Smart, kind colleagues who’re invested in your growth.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Product Manager

Location: Nigeria

About the Role

• We are looking for Product Managers who have built technical products or large-scale platforms, are excited about genuinely understanding the problem space, and love experimenting with the best solutions for users.
• You should be comfortable dealing with a variety of moving parts, pay exquisite attention to detail, and take delight in learning about the payments landscape, new systems, processes, and technologies, particularly as it relates to consumer-facing products.
• As a Product Manager on our consumer product team, you’ll be responsible for driving product innovation that empowers individuals and helps merchants start and scale their businesses. You’ll be the voice of the customer and will help build and maintain delightfully successful products that solve our users’ pain points.
• We believe that more ideas mean more great ideas, and as a Product Manager at Paystack, you’ll ideally be paired with Product Designers, Engineers, and other Product Managers who have a track record of successfully building large-scale products that add value to millions of users around the world.
• Our team is small but highly accomplished, so your voice will be heard and your ideas will make meaningful contributions to the business.

Responsibilities
We’ll trust you to:

• Draw out feedback from users on their experience with our existing products
• Align teams on a shared vision and steer the company towards executing that vision
• Drive the decision-making process across all aspects of product development (strategy, design, technology, launch)
• Define, monitor, and analyze metrics to guide product improvements
• Create and own the roadmap; prioritise initiatives according to aggregate needs, with defensible reasoning that aligns stakeholders and energizes design and engineering teams
• Monitor and communicate updates on product priorities to internal and external stakeholders
• Document ideas and plans; be the face of the product working directly with partners and users
• Work with external partners to deliver solutions that solve problems for users
• Drive progress across product initiatives by removing blockers from the team and going the extra mile to ensure objectives are met
• Represent Paystack in high-value negotiations and at industry events
• Make several decisions daily on the best path to success for product objectives

What it Takes to Succeed in the Role
You:

• Are a clear and empathetic communicator, both verbally and in writing
• Are motivated by the opportunity to improve the lives of our users
• Have a deep and unrelenting customer focus
• Thrive in a collaborative environment involving different stakeholders and subject matter experts
• Can turn incomplete, conflicting, or ambiguous inputs into solid, manageable tasks and action plans
• Do whatever it takes to make your product and team successful, no matter how big or small the issue may be
• Are a creative product thinker who loves collaborating across engineering, analytics, marketing, design, and sales
• Obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases beyond just launching new products
• Take an evidence-based and data-driven approach to making decisions
• Have excellent organisation skills to ensure your team is focused and operating efficiently

Requirements
You’ll thrive in this role if you have:

• Computer science, software engineering, or data science experience
• 3+ years’ experience building and managing technical software products
• A strong understanding of the consumer-product market in Nigeria

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online