Recruitment at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Senior Partnerships Associate

Location: Nigeria
Employment Type: Full time (Hybrid)

Job Summary

• We are seeking a highly skilled Senior Partnership Associate to drive the identification, development, and management of strategic partnerships in Nigeria.
• The ideal candidate will be a proactive relationship-builder with strong negotiation skills, financial acumen, and a proven track record of monitoring and evaluating partnership performance to deliver tangible business value.

Responsibilities
As the Senior Partnership Associate, you will do the following:

• Identify and evaluate potential partners aligned with the organization’s strategic objectives.
• Develop and implement partnership strategies and plans that drive growth, innovation, and long-term value.
• Build and maintain high-level relationships with key stakeholders.
• Lead negotiations, applying advanced tactics to secure favorable, compliant, and mutually beneficial terms.
• Manage and resolve conflicts during partnership discussions.
• Define performance metrics and KPIs, regularly assess outcomes, and implement improvements.
• Develop and manage partnership budgets, analyze financial data, forecast impacts, and ensure accurate reporting and compliance.

Requirements

• Bachelor’s degree in Business Administration, Finance, or a related field (Master’s preferred).
• 3+ years of experience in strategic partnerships, business development, or related roles.
• Strong negotiation, relationship-building, and stakeholder management skills.
• Solid understanding of financial analysis and budgeting principles.
• Demonstrated ability to monitor and evaluate partnership performance effectively.
• Excellent communication and presentation skills.

Benefits

• At Reliance Health, we prioritize our people and their well-being.
• Our benefits package is designed to support your success, growth, and happiness.

Here’s what you’ll enjoy:

• Remote-First Environment: Work from anywhere while staying connected to a vibrant, collaborative team.
• Competitive Salary and Benefits: We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance: Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave: Take the time you need when you need it—no limits, no questions.
• Meaningful Impact: Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture: Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities: Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance: We provide an allowance to support your ongoing professional growth and skill enhancement.
• This is more than a job-it’s a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Reliance Care Officer

Location: Nigeria (Remote)
Employment Type: Full time

Job Summary

• We are seeking dynamic and ambitious self-starters to join our team as Reliance Care Officer.
• In this role, you will be the first point of contact for customers and stakeholders, responding to inquiries and resolving issues with empathy, and a solutions-driven mindset.
• You will play a key role in supporting customers, ensuring their satisfaction, and promoting our health plans and services.

Responsibilities
As a Reliance Care Officer, you will do the following:

• Respond promptly to customer inquiries, requests, and complaints while maintaining a friendly and professional tone.
• Provide accurate and relevant information to prospective clients to guide them in selecting suitable health plans.
• Escalate unresolved issues to the appropriate teams and follow through to ensure resolution and client satisfaction.
• Accurately record and update customer feedback, complaints, and suggestions in the internal communication system.
• Support customer acquisition efforts by engaging inbound prospects and encouraging them to purchase health insurance products or utilize company services.

Requirements

• Bachelor’s degree in Business, Communications, or related field.
• A medical background (e.g., Nursing, Medical Laboratory Science, Pharmacy, Microbiology) is an added advantage.
• Minimum of 1 year of experience in Customer Service or Customer Success (experience in banking or healthcare/HMO is an added advantage).
• Basic proficiency in Microsoft Office tools.
• Willingness to work on shifts, including weekends.
• Excellent interpersonal, written, and verbal communication skills.
• Strong analytical skills and confidence working with numerical data.
• High attention to detail with a commitment to delivering quality work.
• Goal-oriented, adaptable, and able to perform well in fast-paced environments.

Benefits

• At Reliance Health, we prioritize our people and their well-being.
• Our benefits package is designed to support your success, growth, and happiness.

Here’s what you’ll enjoy:

• Remote-First Environment: Work from anywhere while staying connected to a vibrant, collaborative team.
• Competitive Salary and Benefits: We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance: Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave: Take the time you need when you need it—no limits, no questions.
• Meaningful Impact: Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture: Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities: Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance: We provide an allowance to support your ongoing professional growth and skill enhancement.
• This is more than a job-it’s a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Claims Operations Associate

Location: Nigeria
Employment Type: Contract

Description

• The Claims Operations Associate is responsible for managing claims and approvals processes, and the scope of work includes vetting health insurance claims and approval from service providers, reconciling payments and negotiating and uploading claim tariffs.

Key Responsibilities

• Examine and approve or reject healthcare providers’ claims to meet set targets.
• Investigate claims for fraud, waste, and abuse.
• Promptly resolve escalated approval requests for care.
• Negotiate tariffs and update the providers’ dashboard, and execute other elements of tariff management.
• Collaborate with the technology team to improve the processes, claims, tariff and approvals management system.
• Collaborate with customer success and provider relations teams to ensure customer satisfaction goals.

Requirements

• Minimum of a First Degree in Medicine, Nursing or Pharmacy and completion of internship or housemanship.
• Previous experience in a claim examiner role is a major advantage.
• Excellent numeracy, analytical and problem-solving skills.
• A high level of responsiveness is essential, and openness to working shifts, including occasional weekends.
• Strong medical and clinical knowledge and experience.
• Excellent interpersonal and communication skills.

Salary
N250,000 – N300,000 / month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Engineering Manager

Location: Nigeria (Remote)
Job Type: Full time
Category: Engineering

Job Description

• We are hiring an experienced Engineering Manager to lead and grow one of our cross-functional engineering teams.
• You will be responsible for ensuring the delivery of high-quality software, fostering a culture of collaboration, and supporting engineers in their professional growth.
• This is a hands-on leadership role: while you won’t be expected to be coding full-time, you should be capable of diving into technical discussions and guiding architectural decisions.
• The Engineering Manager will collaborate closely with product, frontend, DevOps, and QA teams to deliver reliable, scalable, and secure systems.

Responsibilities
As an Engineering Manager, you will do the following:

• Lead, coach, and develop a team of software engineers, setting clear goals and providing regular feedback.
• Partner with Product Managers and other stakeholders to define and deliver on the team’s roadmap.
• You will be expected to keep the roadmap constantly up to date
• Ensure high standards of software quality through code reviews, architecture discussions, and best practices.
• Drive continuous improvement in delivery practices (agile, DevOps, testing).
• Build an inclusive, collaborative, and high-performing team culture.
• Act as the escalation point for technical and delivery challenges within the team.
• Support hiring efforts, onboarding, and career development for engineers.
• Balance delivery speed with platform stability, availability, and cost-effectiveness.
• Design, develop, and maintain backend services and APIs using TypeScript, Node.js, and Express and frontend services using React.
• Troubleshoot and resolve production issues in collaboration with DevOps and support teams.
• Participate in architectural discussions and propose improvements.

Requirements
Required:

• Excellent communication skills – able to work with both technical and non-technical stakeholders.
• Ability to balance technical trade-offs with business priorities.
• Experience running agile delivery processes (Scrum, Kanban, or similar).
• Proven track record of leading engineering teams (2+ years as EM, TL, or equivalent).
• Strong experience with TypeScript, Node.js, and Express and React (or comparable stacks)
• Solid understanding of REST API design principles and best practices.
• Experience with asynchronous programming, error handling, and performance optimization in Node.js.
• Familiarity with containerized deployments (Docker, Kubernetes, or Nomad).
• Experience with Git-based workflows (GitHub, GitLab, or similar).

Nice to Have:

• Familiarity with PHP/Laravel (for interaction with our legacy platform).
• Understanding of security best practices for backend services.
• Experience with automated testing frameworks (Jest, Mocha, Cypress).
• Exposure to distributed or microservices-based architectures.

Benefits
At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Remote-First Environment: Work from anywhere while staying connected to a vibrant, collaborative team.
• Competitive Salary and Benefits: We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance: Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave: Take the time you need when you need it—no limits, no questions.
• Meaningful Impact: Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture: Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities: Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance: We provide an allowance to support your ongoing professional growth and skill enhancement.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online