Recruitment at Renmoney
Renmoney – We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
We are recruiting to fill the position below:
Job Title: Head of Legal & Compliance
Location: Nigeria
Employment Type: Full-time
Job Summary
- As Head of Legal & Compliance at Renmoney, you will drive the Legal & Compliance department and ensure the company is protected against legal, compliance, and governance risks at all times.
Key Responsibilities
- Develop and oversee the execution of Renmoney’s legal and compliance strategy
- Lead the Legal and Compliance team whilst ensuring alignment with the Company’s overall objectives
- Provide leadership and guidance on legal and regulatory matters to all business functions including Board members and senior management
- Manage legal issues and risks and ensure that Renmoney is optimally protected against Internal and external risks across all constituencies
- Oversee contract negotiations and overall contract management
- Manage external legal counsel in handling litigation, arbitration, and other legal disputes
- Represent the company in legal proceedings, regulatory investigations, or hearings as required
- Oversee the defense of lawsuits and mitigate any legal risk exposure
- Oversee Renmoney’s corporate governance practices, ensuring compliance with company policies, shareholder agreements, and statutory obligations
- Ensure that Renmoney’s business is conducted with integrity and in compliance with legal and ethical standards
- Prepare and review board materials and presentations regarding legal, compliance and governance matters
- Provide counsel and guidance to all internal constituents to ensure adherence to the company’s Corporate Governance Handbook
- Develop, implement, oversee, and promptly update Renmoney’s compliance programs and policies to meet regulatory requirements
- Monitor regulatory developments and ensure the company is aware of and compliant with regulatory changes
- Conduct risk assessments to identify areas of potential compliance vulnerabilities and recommend corrective actions
- Implement training programs to ensure employees and Board members are aware of compliance requirements
- Serve as the point of contact for regulatory authorities
- Effectively handle regulatory inquiries, audits, and inspections
- Maintain strong relationships with relevant regulatory bodies to ensure compliance
Requirements
- LLB degree from an accredited university and BL from the Nigerian Law School. Masters’ degree will be an advantage, especially from a UK university
- At least twelve (12) years of post-call legal experience with Corporate / Commercial law experience in a reputable law firm or a CBN-regulated entity.
- Proven leadership and team management experience.
- Strong negotiation, communication, and analytical skills. Ability to manage complex legal matters and multiple stakeholders.
- Extreme attention to detail is a must.
- In-depth knowledge of the finance industry particularly as it relates to banks and other financial institutions.
- Excellent communication skills and impeccable attention to detail.
Benefits
- You’ll receive competitive compensation and work with amazing people.
- You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Field Sales Agent
Location: Nigeria
Employment Type: Full-time
The Role
- Renmoney is currently looking for enthusiastic Field Sales Agents to join our dynamic sales team.
- As a Field Sales Agent, you will be responsible for identifying potential customers, promoting our financial products, and converting leads into new business.
- Your excellent communication and sales skills will play a crucial role in helping us achieve our goals.
Key Responsibilities
- Identify and engage potential clients through prospecting and lead generation activities.
- Effectively communicate the value proposition of our financial products to clients.
- Conduct face-to-face sales presentations and meetings with prospective customers.
- Build strong relationships with clients based on trust and credibility.
- Achieve and exceed sales targets through motivated efforts.
- Provide excellent customer service and support throughout the sales process.
- Stay updated on industry trends and product knowledge to enhance sales techniques.
Qualifications
- Minimum of OND in any field of study.
- No prior sales experience required; we will provide training.
- Strong interest in sales and customer relations.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Self-motivated and goal-oriented.
- Willingness to travel within assigned territories.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Head of Contact Centre
Location: Nigeria
Employment Type: Full Time
The Position
- The Head, Contact Centre is responsible for leading and managing Renmoney’s contact center operations and sales initiatives.
- You will be responsible for overseeing the performance of the contact center team, optimizing processes, and driving revenue through effective sales strategies.
Responsibilities
- Lead, motivate, and mentor the team
- Set clear goals and KPIs for the team and ensure alignment with Renmoney’s business objectives
- Provide ongoing coaching and training to enhance the skills and performance of the contact centre
- Develop and implement best practices for contact centre operations to ensure efficiency and effectiveness
- Monitor KPIs such as call volume, response time and customer satisfaction identify areas of improvement
- Regularly review and optimize workflows and processes to streamline operations and enhance customer experience
- Ensure that all customer interactions are handled professionally, efficiently and in accordance with the call centre policies and procedures
- Implement strategies to enhance and improve customer satisfaction and loyalty
- Provide timely resolution to complex customer issues
- Develop and execute (in collaboration with the marketing team) sales campaigns to drive sales and promote Renmoney’s visibility and market share
- Analyze market trends and customer insights to identify opportunities for targeted sales initiatives
- Track and analyze key metrics related to contact centre performance
- Prepare regular reports and presentations to communicate insights and trends for recommendation to the management team
- Utilize data driven insights to make informed decisions and drive continuous improvement
Requirements
- First degree in any related field
- Minimum of 5+ years in a leadership role preferably in a contact centre
- Excellent communication skills
- Sound knowledge of contact centre technologies and best practices
- Analytical mindset with the ability to interpret data and generate actionable
- Results-oriented with a focus on driving revenue and achieving targets.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Team Lead, SME Underwriting
Location: Nigeria
Employment Type: Full Time
The position
- We are seeking a highly skilled and motivated SME Underwriting Team Lead to join our dynamic team.
- As the SME Underwriting Team Lead, you will play a critical role in overseeing the underwriting process for small and medium-sized enterprises (SMEs) seeking financing solutions.
- Your expertise in credit assessment, risk analysis, and team management will be instrumental in ensuring the success of our underwriting operations and the growth of our portfolio.
Responsibilities
- Manage and train the team of underwriters, fostering a collaborative and supportive work environment. Provide guidance, training, and performance feedback to enhance individual and team performance.
- Coordinate the end-to-end underwriting process for SME loan applications. Review and assess creditworthiness, financial statements, and risk profiles of SMEs to determine eligibility for financing.
- Conduct thorough risk assessments of SME loan applications, evaluating factors such as industry trends, market conditions, and borrower credit history. Ensure compliance with the company’s underwriting guidelines and risk appetite.
- Analyze and interprete financial statements.
- Quantitative and qualitative assessment to identify and quantify the financial and business risks of the counterparty.
- Assess or understand the operating environment (i.e. industry, regulatory and legal risk) and how it impacts the risk profiles of clients.
- Make informed and data-driven lending decisions, balancing risk and reward. Collaborate with the Risk Infrastructure Lead to establish credit policies and guidelines for the underwriting team.
- Continue to improve the underwriting process by implementing best practices, leveraging technology, and refining credit risk models. Identify areas for process optimization and lead initiatives to enhance efficiency and accuracy.
- Monitor and manage portfolio, which include making recommendations and/or providing input to further develop the bank’s lending policy.
- Liaise with various business units and stakeholders
- Interact with clients.
- Ensure that all underwriting activities comply with relevant regulations and internal policies. Keep abreast of industry trends and changes in regulatory requirements.
- Collateral Management
Requirements
- Bachelor’s Degree in Finance, Economics, Business, or a related field. An advanced degree or professional certifications in Credit Risk Management is a plus.
- Proven experience in credit risk assessment and underwriting of SMEs and big Corporates, with a minimum of 3 years’ experience in a leadership or team management capacity.
- Commercial banking experience as a credit analyst
- Modelling, assessing or advising on financial and business risks should form part of this experience
- Strong analytical skills with the ability to interpret financial statements, assess creditworthiness, and make data-driven lending decisions.
- In-depth knowledge of lending regulations, risk management principles, and best practices in underwriting.
- Excellent leadership and interpersonal skills, with the ability to motivate and mentor team members.
- Demonstrated track record of process improvement and implementing automation or technology solutions to enhance underwriting efficiency.
- Effective communication skills, both verbal and written, with the ability to articulate complex financial concepts to non-financial stakeholders.
- A strategic mindset with a keen focus on portfolio performance and risk management.
- Experience in collateral management would be a plus.
Benefits
- You’ll receive competitive compensation and work with amazing people.
- You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Growth Manager
Location: Nigeria
Employment Type: Full-Time
The Position
- The Growth Manager will be responsible for market research and all user acquisition initiatives including but not limited to – digital marketing, traditional/offline acquisition, campaign measurement, optimization, and reporting.
- This person will work closely with the Marketing, Products, Data Science and Sales teams to ensure all decisions are led by solid data and insights and performance is accurately tracked and reported.
Responsibilities
- Provide user insight, by blending data with a deep understanding of user needs, habits, and perceptions
- Work with different departments to identify, measure and optimize growth opportunities & models
- Identify, implement, and optimise the best acquisition strategies online & offline to support revenue targets
- Run experiments to determine the most effective variants for copy, products, features, etc
- Any other task as advised by the Head, Marketing & Communications
Requirements
- Bachelor’s Degree in any field with min. 4 years’ experience in Digital Marketing and Analytics
- Experience growing app and web channels for a financial or technology business
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Branch Sales Advisor
Location: Nigeria
Employment Type: Full Time
The Position
- Are you interested in providing top-notch service to customers with speed, convenience and expertise thereby maintaining a friendly business relationship?
- We are currently seeking to employ candidates who have excellent communications skills, have strong interest in sales and leads generation to join our Branch Sales Team..
Responsibilities
- Attend to all customers that come to the branch for enquires, loan processing or complaints.
- Process of all sales applications in line with policy expectations whilst ensuring speed and data accuracy
- Guide and provide adequate information to customers in a friendly manner regarding the loan product to enable them to make a well-informed decision.
- Owning and ensuring that the sales and processing targets are met or exceeded.
- Providing a high standard of client service by displaying friendly, responsive, courteous and effective communication to all customer enquiries, loan applications and complaints.
- Ensuring floor rules are adhered to. (Comportement, dress code, email and phone etiquette etc.)
- Ensuring professionalism and mutual respect amongst internal and external customers.
- Other duties as assigned by the branch team lead or head of branch.
We are the place for you, if
- You’re excited about technology and the future, and you’re looking for a place to learn and grow.
- You care a lot about detail and pride yourself in impeccable execution.
- You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively.
- You are ready to work extremely hard, at a fast pace, to achieve audacious goals.
- You love to speak up, ask questions and are comfortable challenging anyone or any idea.
Benefits
- A perfect place for people who enjoy prospecting and coming up with solutions to onboard and convert large-scale customer relationships
- A work environment that people who are a self-starters, take initiative, work collaboratively and can self-manage in ambiguity
- You will receive competitive compensation and work with amazing people.
- You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Collections Officer
Location: Nigeria
Employment Type: Full Time
Role Description
- Connect with our customers through phone calls, emails, and personal interactions to understand their readiness and capability to make payments.
- Keep track of your daily activities, including the number of calls made, successful contacts, payment promises made, and those kept, all using the Bank’s designated Collections system.
- Work together with customers to create effective payment plans and settlements that help keep their accounts on track.
- Address customer objections and complaints with professionalism, coordinating with relevant departments as needed to find resolutions.
- Look into and resolve any discrepancies in customers’ payment schedules and repayment methods.
Requirements
- Bachelor’s Degree in Finance, Accounting or related field.
- Preferred: 12 months and above experience in consumer loans operation, if possible in a call center or in a similar collection center function.
- Customer service and communication skills
- Finance knowledge and experience with payment processing systems
- Ability to work well under pressure and meet tight deadlines
- Attention to detail and ability to maintain accurate records.
Benefits
- You’ll receive competitive compensation and work with amazing people.
- You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Recruitment at Renmoney
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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