Recruitment at Salpha Energy Limited

Salpha Energy is a renewable energy company determined to provide affordable solar solutions for everyone. We are addressing the huge market need for energy by enabling people to harness the infinite source of light that is freely accessible to everyone. Innovations in renewable technology allow us to place power back in the hands of people, through innovative and quality-conscious products that are built to last for outdoor camping, entrepreneurial activities, rural settlements or disaster relief. We are passionate about off-grid energy. Salpha Energy is a for profit social business and manufactures honest, reliable solar products designed to help people living off the electric grid.

We are recruiting to fill the position below:

Job Title: Customer Support Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a proactive and articulate Customer Service Officer to join our Communications Department.
• In this role, you will be responsible for crafting clear, compelling messaging around our solar energy solutions while delivering excellent customer support.
• You’ll play a key part in communicating our mission, supporting customer engagement, and reinforcing our brand as a leader in clean energy.

Specific Responsibilities
Customer Support:

• Serve as a first point of contact for customer inquiries via phone and chats.
• Provide timely, accurate, and empathetic responses to client questions and concerns.
• Utilize strong communication and interpersonal skills to ensure customer satisfaction and retention.
• Follow up with sales and technical teams to ensure customer satisfaction and issue resolution.
• Follow up with customers post-service to gauge satisfaction and encourage feedback/testimonials.

Departmental Support:

• Support the implementation of communication strategies that promote our brand, customer success stories, and sustainability initiatives.
• Assist with creating and editing marketing collateral, sales materials, and web content that reflect our voice and values.
• Close sales from contacts generated through Ads
• Collaborate with internal teams to gather product updates, customer testimonials, and field content to share across channels.

Documentation and Reporting:

• Maintain accurate records of customer interactions and issues on the drive for management review.
• Prepare and submit regular reports on customer inquiries, resolutions, and feedback.

Google Suite Proficiency:

• Utilize Google Word and Sheet to create and manage documents, reports, and spreadsheets efficiently.

Problem Solving:

• Employ excellent problem-solving skills to address customer issues and escalate more complex problems when necessary.
• Remain calm and effective under pressure, demonstrating a quick learning ability.

Requirements

• Bachelor’s Degree in Marketing, Communications, Public Relations, Business, or a related field.
• 3 – 5 years of experience in a customer service or marketing communications role.
• Candidates living on the Island are advised to Apply.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-first mindset.
• Proficient in Microsoft Office, Google Suite, and content creation platforms.
• Ability to multitask and work in a fast-paced, mission-oriented environment.

Additional Qualifications:

• Familiarity with renewable energy or sustainability-focused industries.
• Experience with digital marketing, SEO, or social media management.

Salary
N100,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careers@salphaenergy.com using the Job Title and location as the subject of the email.

Job Title: Social Media Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• We are looking for a passionate and purpose-driven Social Media Officer to help tell our story, promote clean energy solutions, and grow our digital presence.
• As part of a forward-thinking solar renewable energy company, you will play a key role in educating, engaging, and inspiring our audience through compelling social media content and campaigns.

Key Responsibilities

• Develop and execute social media strategies to increase brand awareness, engagement, and conversions.
• Develop and implement social media strategies aligned with the company’s mission and brand voice.
• Plan, create, and schedule content across platforms including LinkedIn, Instagram, Facebook, X/Twitter, and TikTok, with a focus on clean energy education, Product/Brand visibility, project highlights, and community impact.
• Work closely with the technical and sales teams to translate complex solar solutions into simple, engaging posts for diverse audiences.
• Collaborate with marketing, design, and communications teams to ensure brand consistency.
• Monitor conversations, respond to inquiries, and actively engage with followers to build a strong online community.
• Monitor competitors and industry trends for opportunities and threats.
• Track performance metrics and generate reports to evaluate ROI and optimize future campaigns.
• Stay informed about trends in renewable energy, sustainability, and digital marketing.
• Support content creation for campaigns, partnerships, and events, including visual assets and short videos.
• Support crisis communication and reputation management on digital channels when needed.
• Assist with managing paid ads and boosting key content as needed.
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools and applications

Requirements

• Bachelor’s Degree in Marketing, Communications, Environmental Studies, or a related field.
• 3+ years of experience managing professional social media accounts.
• Strong storytelling and copywriting skills, especially around sustainability and innovation.
• Proficiency with tools such as Canva, Adobe Creative Suite, and social media management platforms (e.g., Buffer, Hootsuite).
• Familiarity with solar energy or renewable energy concepts is a strong advantage.
• Creative thinker with an eye for visual content and trends.
• Data-driven with the ability to interpret analytics and adjust strategies.
• General knowledge of Search Engine Optimization and internet ranking for web content
• Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
• Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
• Understanding of graphic design principles
• Any professional certifications would be an added advantage

Preferred Qualifications:

• Experience working in a mission-driven or sustainability-focused organization.
• Basic video editing skills.
• Understanding of environmental issues and climate change communication.

Salary
N100,000 – N150,000 / Month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: salpha@salphaenergy.com using the Job Title and Location as the subject of the email.

Note: Candidates who reside on the Island are advised to apply.

Job Title: Administrative Assistant

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Overview

• We are looking for a professional and pleasant Admin Assistant to help in planning, directing and coordinating the administrative functions of our organization.
• Your job will be to provide administrative support to the organization’s various departments by performing a variety of tasks to ensure the efficient and effective day to day running of the business.
• Our ideal candidate should be presentable and friendly, with outstanding people’s skills.

Key Responsibilities

• Provide administrative support to the organization’s various department.
• Ensure that guests are welcome properly during visits to the office.
• Assist the HR/Admin officer in the company’s recruitment, interview, selection and hiring processes
• Assist the marketing communications department in closing sales through contacts generated.
• Ensuring the neatness and general ambiance of the office by supervising the work done by the cleaner.
• Receives letters, waybills and other important documents on behalf of the management.
• Assist the HR/Admin officer in supervising the day-to-day operations of the administrative duties and staff members.
• Developing, reviewing and improving administrative systems, policies and procedures
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained
• Planning, scheduling and promoting office eventsincluding meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing and storing information using computers and filing systems
• Maintaining the safe keeping of the company’s important items and belongings.
• Perform any other functions as may be assigned.

Requirements

• Bachelor’s Degree / HND in any relevant field.
• A minimum of 3 years of proven experience in a similar role.
• Female preferably
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills especially in drafting memos and letters.
• Excellent organizational and multitasking abilities.
• Strong knowledge of MS Office programs.
• Excellent communication and interpersonal skills
• Excellent knowledge of Google Suites.
• Pays great attention to details.

Salary
N100,000 – N120,000 monthly.

Application Closing Date
16th May, 2025.

How to Apply
Interested and qualified candidates should send their CV to: salpha@salphaenergy.com using the Job Title as the subject of the mail.

Note: Proximity to the Location is important, preferably candidates around Lekki, Ajah, and Obalande.

Job Title: Cashier / Inventory Officer

Location: Kaduna
Employment Type: Full-time

Job Description

• The Cashier shall have the primary responsibility of handling customer purchasing and payments while facilitating a good interaction/relationship with the customer.
• The ideal candidate shall be responsible for processing and receiving payments and issuing receipts.
• The cashier will be entrusted with the key responsibilities of complementing the customer shopping experience by evaluating the customer’s purchases, and handling the customers’ payments for goods and services while making the process as enjoyable and least stressful as possible.

Responsibilities

• Assist in achieving branch budgeted sales and profit targets.
• Collecting payments for products either in cash or credit.
• Maintain clean and tidy of the checkout stations and other equipment.
• Balancing the cash register and generating reports for credit and debit sales
• Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer
• Deposit cash received to the bank
• Track transactions on balance sheets and report any discrepancies.
• Maintain accurate record of inventory sent to the station.
• Resolving customers’ complaints.
• Ensure products presented by customers are properly handled to the satisfaction of the customer.
• Cross-checking items presented for purchase by customers to see that they are in good condition.
• Scanning all the items presented for purchase by the customer.
• Have proper knowledge of all companies’ products and prices.
• Processing various forms of tender e.g. cash, cheques, debit cards, and gift vouchers presented by the customer as means of payment.

Qualifications

• Bachelor’s Degree in Accounting / Business Administration / Marketing / Economics or any relevant field with 3 – 5 years experience
• Computer Savvy
• Excellent knowledge of Google Suites
• Excellent communication and interpersonal skills
• Prioritizing, time management and organizational skills
• Relationship management skills and openness to feedback
• Proven experience as a cashier is an added advantage.
• Candidates must reside in the job location.

Salary
N100,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: salpha@salphaenergy.com using the Job Title and Location as the subject of the mail.