Recruitment at Sproxil Nigeria Limited

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Recruitment at Sproxil Nigeria Limited

Sproxil is a global brand protection & consumer engagement solutions provider specialized in the provision of cutting edge advanced technology to combat counterfeiting, product theft and adulteration; as well as providing a platform for consumer engagement.

We are recruiting to fill the position below:

Job Title: Team Lead, Contact Center

Location: Nigeria
Employment Type: Full-time

Job Description

  • The Contact Center Team Lead will oversee the entire contact center operation, ensuring efficiency, customer satisfaction, and the achievement of business objectives.
  • The role requires a balance of people management, process improvement, and hands-on customer interaction.

Key Responsibilities

  • Oversee daily contact center operations, ensuring efficiency and quality service delivery
  • Develop and implement strategies to optimize call handling, customer interactions, and issues resolution
  • Supervise and provide guidance to Contact Center Associates
  • Monitor team performance and ensure achievement of key performance indicators (KPIs)
  • Conduct training and coaching sessions to enhance team effectiveness
  • Oversee outbound campaigns and inbound call handling efficiency
  • Resolve escalated customer issues in a timely and professional manner
  • Ensure adherence to standard operating procedures and compliance guidelines
  • Report team performance metrics and provide recommendations for improvement
  • Collaborate with other departments to enhance customer service delivery.

Requirements

  • Bachelor’s Degree in Mass Communication or other relevant Social Science disciplines
  • Minimum of 3 years experience in a contact center
  • Proven experience in team leadership and contact center performance management
  • Ability to analyze data and generate reports for performance evaluation
  • Experience using CRM systems and call center software
  • Strong analytical and problem-solving skills
  • Excellent communication, coaching, and mentoring abilities.

Application Closing Date
6th March, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Contact Center Associate

Location: Nigeria
Employment Type: Full-time

Job Description

  • We are seeking a competent Contact Center Associate who will be responsible for handling inbound and outbound calls, executing call campaigns, conducting customer surveys, and providing backend support.
  • The ideal candidate should have excellent communication skills, customer service experience, and the ability to work in a fast-paced environment.

Key Responsibilities

  • Handle inbound customer inquiries, resolving issues and providing accurate information
  • Conduct outbound call campaigns, including customer follow-ups, surveys, and promotional calls
  • Record and update customer interactions and feedback in the CRM system
  • Provide backend support, including email responses and data entry
  • Work closely with other teams to escalate and resolve customer issues effectively
  • Maintain high levels of professionalism and adherence to company policies
  • Achieve assigned call volume and quality targets
  • Continuously identify opportunities to improve customer service processes

Requirements

  • Bachelor’s Degree in Mass Communication or other related Social Science discipline
  • Minimum of 3 years relevant experience in a contact center
  • Strong verbal and written communication skills
  • Ability to multitask and work under pressure
  • Proficiency in CRM software and Office Suite
  • ​Prior experience in outbound call campaigns and customer surveys is a plus

Application Closing Date
6th March, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

Job Title: Social Media Manager

Location: Nigeria
Employment Type: Full-time

Job Description

  • We are looking for a creative and strategic Social Media Manager to oversee our social media presence, engage our audience, and drive brand awareness.

Responsibilities

  • Develop and implement a comprehensive social media strategy to enhance brand visibility and engagement
  • Research and develop quality and engaging content for the company’s social media platforms and marketing campaigns.
  • Manage all paid advertising campaigns to drive the company’s awareness and lead-generation efforts
  • Monitor and report trends in social media tools, applications, design, and strategy as related to the company’s image
  • Manage Sproxil’s social media channels by creating and posting curated contents that appeal to Sproxil’s ideal audience and showcase our amazing company culture.
  • Engage with followers, respond to comments and messages promptly, and build community relationships
  • Track and analyze social media performance metrics, generating reports and insights for improvement
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Requirements

  • Degree in Marketing, Mass Communication or a related discipline
  • Minimum of 2 years of experience in social media management
  • Strong understanding of social media platforms, design tools, analytics tools, and paid advertising
  • Excellent content creation, copywriting, and storytelling skills
  • Ability to think creatively and strategically to drive engagement and brand growth.

Application Closing Date
18th March, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

Job Title: Digital Marketing Specialist

Location: Nigeria
Employment Type: Full-time

Description

  • We are looking for an experienced Digital Marketing Specialist to enhance our brand presence and drive lead generation.

Responsibilities

  • Design all marketing materials, website content, publications, blog posts, and newsletters.
  • Check for accuracy and ensure adherence to the organization’s brand architecture
  • Research and develop quality and engaging contents for all company’s social media platforms, campaigns, blog posts, and other public relations activities
  • Prepare marketing budgets for leads generation and related marketing activities;
  • Create cost-effective campaigns for the company using digital marketing tools;
  • Design and implement impactful lead generation campaigns, qualify leads, and transfer them to the sales team
  • Ensure a consistent look and feel across all Sproxil’s public marketing channels that adhere to our branding and style guidelines
  • Perform industry and market research to support the sales team’s efforts, sharpen lead generation campaign focus, and improve lead-to-opportunity conversion yield.

Requirements

  • Degree in Marketing, Mass Communication or a related discipline
  • Minimum of 3 years of experience in digital marketing
  • Proven experience running Google Adwords campaign
  • Experience running B2B email marketing campaigns
  • Experience running LinkedIn advertising campaigns

Application Closing Date
25th March, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Recruitment at Sproxil Nigeria Limited

 

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Do you see? This isn’t rocket science. It’s just a message supporting your application.

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

Publisher’s Note:

Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.

Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.

Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.

Our services are completely free.
Beware of scammers

Join Our WhatsApp Channel

 JOB SEARCH

  1. Federal and State Government Recruitment

  2. Oil and Gas Jobs

  3. Banking and Finance Jobs

  4. International NGOs Recruitment

  5. Teaching Jobs

  6. Federal and State University Jobs

  7. Federal and State Polytechnic Jobs

  8. Customer Service Jobs

Tired of applying for many job offers and not getting interviews?

We have the solution you are looking for!

Getting your dream job starts with a lot of personal branding and our CV writing experts will help your CV gain clarity and turn your career journey into a professional story by using words – ATS keys specific to your sector that will communicate your skills and experience. And the ability to employers in a unique and professional way, which earns you more job interviews.

Most of our clients testified of getting up to 3 interviews in a week after renewing our professional resume and using our creative cover letter and LinkedIn profile improvement services.

We offer:
* Creative and Professional CV Services
* Creative services and cover letter
* Professional profile improvement services on LinkedIn.

You can purchase any of these services by clicking on the link below.
Let’s help you win more opportunities today, at iCreative Writers Hub, we are more than the hype💯.                                         Email Us: sheglobalconsult@gmail.com

See also  Airtel Nigeria Recruitment 2026: Mid-Career Professionals Programme Opens

 

 

MUST READ: How to Write Your Own Professional CV (Curriculum Vitae)

 

RECOMMENDED SCHOLARSHIP SEARCH FOR INTERNATIONAL STUDENTS

  1. Scholarship In America

  2. Scholarship in UK

  3. Scholarship in Europe

  4. Scholarship in Australia

  5. Fully Funded scholarships and Grants

Premium Trust Bank Graduate Trainee Program 2025 | Application Guide

HOW TO WRITE A JOB APPLICATION COVER LETTER

A cover letter is a document that is attached to an application and aims to introduce the candidate more personally. It should supplement information from a CV or curriculum vitae, address skills and achievements, and highlight a selection of the most relevant accomplishments.

Do you see? This isn’t rocket science. It’s just a message supporting your application.

CLICK HERE FOR GUIDE ON HOW TO WRITE A COVER LETTER 

CAREER GUIDE

As digital transformation changes traditional roles in the workplace and creates new jobs, there is an urgent need for employees to develop and deepen their technical skills to improve the quality of work, foster creativity and remain employable.

If you have a growth mindset, you can close the skills gap and create more exciting job opportunities for yourself. CLICK HERE FOR BEST CAREER ADVICE/GUIDE 

 

Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

Publisher’s Note:

Deroundtable.com is a blog about jobs, vacancies, and job opportunities. We share daily updates of available jobs, vacancies, local and international scholarships, loans and grants from government/international organisations.

Dearoundtable.com is not an agent of this organization, and we cannot assist any candidate in obtaining a job, loan, grant or scholarship. We only share information for those interested in applying.

Dearoundtable admins will never contact any candidate requesting payment like me or requesting an OTP token.

Our services are completely free.
Beware of scammers

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