
Recruitment at Stanbic IBTC Bank
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Job Title: Head, Reward, Analytics & Reporting
Job ID: 80334574A-0001
Location: Nigeria
Employment Type: Full-time
Job Description
- Participate in the development of the overall reward strategy and plans.
- Manage the annual reward review process including system enhancement and testing Data management
- Ensure quality input to the board on people related matters to enable deliberations at the right level and ultimately drive organisation behaviour and sustainable performance.
- Drive the collection of all necessary macro-economic data and competitor information and make recommendations on salary increases for various businesses.
- Manage the annual reward review process
- Ensure availability of market data for country and provide support with job matching and completing relevant surveys.
- Build internal and external networks with Business unit partners, line managers and service providers, professional practice bodies and ensure relevance and credibility of the reward Service provided.
- Ensure the implementation of relevant reward governance frameworks
- Provides management support to the People & Culture function in the areas of people metrics, reporting, and advanced and predictive analytics.
- Supports other People & Culture Specialists by designing customized reports providing source data
- Drive the collection of the required data elements for employees in the talent pools. Review reports that indicate missing data and follow up with People & Culture Business Partners to obtain the data.
- Present scorecards and reports to the Head People & Culture and on request, present the information to the Country Exco.
- Create, maintain, and ensure quality assurance of key People & Culture data sets, reports, and metrics.
- Extracting and analyse data from HR systems, in order to inform decision making and fulfil statutory reporting obligations
Requirements
Qualifications:
- First Degree in Accounting / Finance or any relevant discipline
- Minimum 12 years cognate experience in managing total reward and working at a senior HR level
- Chartered member of ICAN/ACCA
- Experience leading and managing significant reward and performance related projects and delivering successful outcomes.
- Significant experience in a reward specialist role, operating with a high degree of autonomy
- Up to date knowledge and expertise of best practice and current developments in reward, benefits and performance management, preferably within the financial service industry
- Experience effectively communicating reward and performance management frameworks to staff and other key stakeholders such as Senior Management Team
Behavioural Competencies:
- Adopting Practical Approaches
- Convincing People
- Developing Expertise
- Embracing Change
- Empowering Individuals
- Exploring Possibilities
- Generating Ideas
- Producing Output
- Providing Insights
- Taking Action
- Understanding People
- Upholding Standards
Technical Competencies:
- Compensation and Benefits
- International Remuneration
- Performance Management
- Reward Analysis
- Reward Benchmarking
- Stakeholder Management.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Banker, Personal
Job Ref ID: 80365169A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Personal & Private Banking
Job Description
- Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition.
- Provide an efficient personal banking service and support to a portfolio of branch-based clients across the gold, silver and blue segments.
- Achievement of expansion, cost management and customer retention targets through a proactive call plan and active cross selling.
- Provide customers at the branch with basic day – to – day services.
Key Responsibilities
- Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective
- Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
- Ensure that customers are appropriately educated regarding the value of using self-service channels (Internet Banking, ATMs & Mobile Banking) to empower customers and minimise adhoc service requests. Assist with migration to facilitate the migration of customers to self-service channels where appropriate.
Qualifications
- Candidates should possess a B.Sc / B.A / B.Tech in any course
Experience:
- 0-2 years banking experience, preferably interfacing with customers.
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
Behavioural Competencies:
- Checking Things
- Convincing People
- Developing Expertise
- Establishing Rapport
- Following Procedures
- Team Working
- Thinking Positively
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding ( Consumer Banking)
- Product Knowledge (Consumer Banking)
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Head, Reconciliations & Resolutions
Job Ref ID: 80440988A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Insurance & Asset Management
Job Description
To coordinate and supervise all reconciliation activities of all contribution inflows and outflows through:
- Supervision of Reconciliation, Resolutions & Enquiry activities
- Supervision for the resolution of all uncredited contributions
- Supervision and coordination of regulatory reporting requests
- Supervision of enquiry management process
Qualifications
- Candidates should possess a First Degree in Business Commerce, Finance and Accounting
Experience:
Reconciliations – Operations:
- Must have 5-7 years experience:
- Knowledge and practical experience with using relevant MS Office programmes and systems including Intellimatch, BizWize or other reconciliations systems
- Must have 8-10 years:
- Experience within Banking Operations environment
- More than 10 years:
- Expert knowledge and experience at a financial institution, including an understanding of Payments products, processes, and procedures.
- Knowledge of the foreign exchange market and processing cross border payments, as well as and understanding of the risks associated with managing transactions in multiple jurisdictions.
- Relevant reconciliation experience and a thorough understanding of systems, processes, and procedures to perform and manage recons.
Behavioural Competencies:
- Adopting Practical Approaches
- Developing Strategies
- Directing People
- Embracing Change
- Interacting with People
- Interpreting Data
- Making Decisions
- Meeting Timescales
- Taking Action
- Team Working
- Understanding People
- Upholding Standards
Technical Competencies:
- Operations Risk Management
- Process Analysis and Redesign
- Process Auditing
- Process Governance
- Process Management
- Project Management (Project Mgmt)
- Reconciling Financial Records
- Query Resolution
- Transaction case Management
- Continuous Process Improvement
- Risk Management
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Officer, Service Standardisation
Job Ref ID: 80438126A-0001
Location: Nigeria
Job Schedule: Full time
Business Segment: Insurance & Asset Management
Job Description
- The Service Standardization officer’s main job purpose is to ensure that service standards are attainable and achieved across all service channels as well as to promote the service culture throughout the organization whilst ensuring that the processes remain client centric and reasonable.
- The officer also ensures quality Customer Service delivery as well as adherence to set standards by analysing data of previous interaction and client behaviour to establish market/industry trend for new product or service design.
- The Service Standardization office coordinate and improve processes and also report to relevant stakeholders.
Qualifications
- Minmum of a B.Sc / B.A in any course
- Professional certficationn is also an added advantage
- In-dept knowledge of service assurance.
Behavioural Competencies:
- Generating Ideas
- Providing Insights
- Pursuing Goals
- Understanding People.
Technical Competencies:
- Client Knowledge
- Customer Understanding
- Client Retention
- Client Cross and Up-selling.
Application Closing Date
7th May, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Officer, Agent Network
Job Ref ID: 80440060A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Insurance & Asset Management
Job Description
- Agent Network Manager (ANM) is responsible for the growth and management of the independent agent network in and around assigned geographical location and region
- He/she will be responsible for independent agent prospecting and relationship management.
- The Agent Network Manager will be required to work with stakeholder units for independent agent code creation, commission payment, agent form processing in addition to the resolution of all support required.
Qualifications
- Minimum of 4 years experience
- Experience in product management and retail banking would be an added advantage
Behavioural Competencies:
- Good sales and negotiation skills
- Teamwork
- Customer Focus and Customer Service
- Analytical skills/problem solving
Technical Competencies:
- Customer Insight Analytics
- Elicitation
- MS Office Suites (Visio, Word, Excel, PPT & Project)
- Project Management
- Budgeting & Reporting
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Officer, Internal Control
Job Ref ID: 80440520A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Insurance & Asset Management
Job Description
- This is an internal function which will drive the framework, oversight and monitoring of the control environment in Stanbic IBTC Insurance Brokers Limited.
- The focus will be to mitigate risk through several control and monitoring processes. The coverage areas include the business aspects of all the departments in the Company.
- The role holder will need to develop good relationships to maintain/establish efficient and robust operating models.
Qualifications
- Candidates should possess a minimum of B.Sc Degree in any field
- 3 – 4 years of experience in Internal control, operations or any assurance function.
- Professional Accounting or Internal Control Qualification will be an added advantage
Behavioural Competencies:
- Adopting Practical Approaches
- Following Procedures
- Interacting with People
- Providing Insights
- Team Working
- Upholding Standards
Technical Competencies:
- Evaluating Risk Management Effectiveness
- Evaluation of Internal Controls
- Process Governance
- Quality Control
- Risk Management.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Banker, Business
Job ID: 80440814A-0001
Location: Warri, Delta
Employment Type: Full-time
Job Description
- To deliver on the Enterprise Direct value proposition by managing a portfolio of clients through the direct banking sales and service model (i.e. email, phone calls and other digital platforms available) for service and transactional solutioning as well as leveraging the existing branch footprint and relevant stakeholders.
Qualifications
- First degree in any related field
- Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
- 3-6 years’ experience in sales and relationship management of clients and able to drive profitability and build relationships or leverage from client’s interactions and touch points.
- Proven successful track record in sales and service. Knowledge of the bank’s products, services and digital platforms
Additional Information:
Behavioural Competencies:
- Articulating Information
- Conveying Self-Confidence
- Interacting with People
- Producing Output
- Showing Composure
- Taking Action
- Team Working
Technical Competencies:
- Banking Process & Procedures
- Cross and Up-Selling
- Customer Understanding (Business Banking)
- Customer Understanding ( Consumer Banking)
- Process Governance
- Product Knowledge (Business Banking)
- Product Related Systems (Business Banking).
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Banker, Business
Job ID: 80419298A-0001
Location: Enugu
Employment Type: Full-time
Job Description
- To manage, optimize value and drive profitability from a portfolio of SME customers.
Qualifications
- First Degree in any field.
- 4 – 6 years’ sales experience
- Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships.
Additional Information:
Behavioural Competencies:
- Generating Ideas
- Developing Strategies
- Interpreting Data
- Convincing People
- Team Working
Technical Competencies:
- Customer Understanding
- Product Knowledge
- Application and Submission Verification
- Account opening and maintenance
- Product Related Systems
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Recruitment at Stanbic IBTC Bank
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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