Recruitment at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Analyst, Business

Job Ref ID: 80447433A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Insurance & Asset Management

Job Description

• To facilitate and manage feature development and implementation as well as business team usage of Enterprise Solutions such as Salesforce and Robotic Process Automation (RPA) Technologies across all Stanbic IBTC IAM entities through application of Business Analysis, Process Improvement, Project/Product Management (Waterfall & Agile) and Change Management methodologies.
• Guide and direct the process of Business Requirements collation for both Salesforce and RPA Implementation Projects as well as creating Technical User stories to be used by Technical Personnel such as Administrators, Developers and Quality Assurance in building and testing Implemented Projects.

Qualifications

• Type of Qualification: Minimum of B.Sc/ B.Tech/ B.Eng
• Salesforce Ranger/Administrator/Business Analyst Certification
• Robotic Process Automation (RPA) Trainings & Certifications
• Business Analysis Trainings & Certifications
• Project Management and/or Product Management Trainings & Certifications
• Lean Six Sigma (Green /Black Belt) Trainings & Certifications.

Additional Information:
Behavioural Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Documenting Facts
• Exploring Possibilities
• Generating Ideas
• Interacting with People
• Interpreting Data
• Problem Solving
• Taking Action

Technical Competencies:

• Business Process Improvement
• Data Analysis
• Development
• Emerging Technology Monitoring
• IT Knowledge.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Consultant, Client Service

Job Ref ID: 80447282A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Personal & Private Banking

Job Description

• To assist clients in the Private Banking Suite with their service requests, complaints and queries in order to deliver a positive client experience.

Job Responsibilities

• Assess client service requirements and resolve accordingly or routes them to the appropriate person or department for resolution
• Issue Debit cards, Credit Cards, pre-paid cards and Personal Identification Number (PIN) codes as per set procedure.
• Generate lead, build new and/or maintains existing customer relationships for walk-in clients.
• Receive and process customer requests for cheque books and debit cards, prepaid cards and credit cards including changing of ATM limits as per laid down procedure.
• Ensure procedures are followed to meet and maintain quality service levels and turn-around times. Strives for continuous service improvement.

Qualifications

• University Degree.

Experience Required:

• 1 – 2 years branch banking experience
• Knowledge of the bank’s products, compliance procedures and regulations governing the management of financial services.

Additional Information:
Behavioural Competencies:

• Checking Things
• Developing Expertise
• Establishing Rapport
• Examining Information
• Following Procedures
• Interacting with People
• Meeting Timescales
• Showing Composure
• Team Working
• Thinking Positively
• Understanding People
• Upholding Standards.

Technical Competencies:

• Active Listening
• Application & Submission Verification (Business Banking)
• Client Servicing
• Difficult Calls Management
• Query Resolution.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Analyst, Credit, MIS & Portfolio Reporting

Job Ref ID: 80447312A-0001
Location: Nigeria
Job type: Full-time
Business Segment: Group Functions

Job Description

• To be responsible for creating and maintaining a robust management information platform & process, producing accurate, timely and meaningful MI to meet regulatory & other requirements.

Key Responsibilities

• Ensure ongoing availability of accurate, ‘real time’ management information covering ‘flow’ and ‘stock’ measures
• Build capacity within credit for effective trend analysis, modelling and analytics
• Ensure availability of robust workflow and turnaround management tools across all segments and the entire credit life cycle
• Drive application of analytics to make better credit policy choices, achieve asset growth and lower than industry average credit losses on portfolio

Qualifications

• University Degree

Experience Required:

• At least 1-year relevant experience within a Credit analytics environment.
• Exposure to bank lending environment
• Working knowledge of core banking and data warehouse systems (in the area of report generation)
• Detailed understanding of portfolio performance metrics, their measurement and interpretation including vintage analysis
• Thorough conceptual and practical knowledge of data mapping and database query tools and report design
• Good understanding of Basel and IFRS

Additional Information:
Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Developing Expertise
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interpreting Data
• Making Decisions
• Providing Insights
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Evaluation of Internal Controls
• Internal Auditing
• Risk Identification
• Risk Management
• Verbal Communication
• Written Communication

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Officer, Enterprise Lending & Monitoring

Job Ref ID: 80447163A-0001
Location: Nigeria
Employment Type: Full-time

Job Description

• To support the implementation, drive and enable scale, entrench, engage and commercialise the Enterprise Direct Business Development value proposition/s in country.

Requirements

• Qualifications
  • First Degree in Business Commerce or any related any field.
  • An additional degree would be an added advantage
  • Minimum of 3 – 4 years’ experience in business development, driving key initiatives, reviewing developing, designing and enabling segment value propositions.
  • Minimum of 5 years’ experience
• Additional Information
  • Behavioural Competencies
    • Generating Ideas
    • Developing Strategies
    • Empowering Individuals
    • Embracing Change
    • Producing Outputs
  • Technical Competencies
    • Effective business communication
    • Filtering Core Issues and Patterns
    • Risk Response Strategy
    • Risk/ Reward Thinking
    • Risk Reporting

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Banker, Business

Job Ref ID: 80447584A-0001
Location: Nigeria
Employment Type: Full Time

Job Description

• Stanbic IBTC is positioned to continue to build capacity and create a sustainable talent pipeline within the organization.
• The organization is running a recruitment exercise for Relationship Managers to manage its existing portfolio of clients, while onboarding new clients/businesses.
• The key responsibilities listed below, show the required knowledge for sales and relationship management roles.
• Please send in your application if you have any knowledge of or interests in managing relationships and if you meet all the criteria required for this role.

Qualifications

• First Degree in any field.
• 3 – 6 years experience.
• Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships.
• Experience within the financial industry with experience in managing small businesses.

Additional Information
Behavioural Competencies:

• Generating Ideas.
• Developing Strategies.
• Interpreting Data.
• Convincing People.
• Team Working.

Technical Competencies:

• Customer Understanding.
• Product Knowledge.
• Application and Submission Verification.
• Account opening and maintenance.
• Product Related Systems.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified canddiates should:
Click here to apply online

Job Title: Team Lead, BCB Audit

Job Ref ID: 80447431A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Group Functions

Job Description

• To execute the audit process effectively within relevant stakeholder environments by demonstrating a clear understanding to independently and objectively provide assurance and advice that enables client centric risk management.
• To review and assess in collaboration with Portfolio Heads, the high-risk areas of the business in order to give assurance to the Audit Committee, Business Executives and Shareholders that good governance practices are in place and internal controls are exercised throughout the financial period.

Key Responsibilities

• Understand annual key risk concerns for the business area as well as industry and latest trends impacting risk and control practices and perform quality and timely issue tracking, validation and reporting of all significant findings.
• Identify and recommend areas of improvement (to accountable process owners) in the control environment of your allocated audit portfolio and other areas of the group.
• Understand detailed business process activities as well as activities performed in enabling functions that support these and report information on emerging trends and potential solutions for addressing control weaknesses, process efficiency challenges or resolving open audit issues.
• Recommend appropriate corrective action and obtain management commitments for correctives actions and record these accurately as agreed.
• Report key issues or audit findings accurately in a succinct, impactful manner, clearly articulate and substantiate materiality or significance of the risk and its impact.

Qualifications

• University Degree
• Professional qualification such as CIA, CISA, CIMA, ACCA, ACA, COBIT or similar

Experience Required:

• 7 years of experience with detailed knowledge of banking systems and procedures, credit, finance, and other relevant business support functions, as well as modern internal auditing practices.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Examining Information
• Interacting with People
• Interpreting Data
• Meeting Timescales
• Producing Output
• Team Working
• Upholding Standards

Technical Competencies:

• Audit Project Management
• Audit Report Writing
• IA Data Analysis
• IA Technology Application
• Internal Auditing
• Maintain IA Professional Practices

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Specialised Sectors

Job Ref ID: 80447508A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Business & Commercial Banking

Job Description

• To take a strategic approach to develop business opportunities within the Diversified Industries – Healthcare, Industrials, Automobiles, Hospitality & Professional Firms portfolios.
• The Manager, Specialised Sectors will map out opportunities, formulate strategies and track strategy execution.
• This role requires gravitas and adaptability to be able to engage at all levels within organizations from the executive leadership level to the lowest level.

Qualifications

• First degree in any field.
• Minimum of 5-10 years’ experience in the banking industry
• Prior experience in business development, sales and/or operations and a track record of achieving sales targets
• Experience within the financial industry with experience in managing small businesses.

Additional Information:
Behavioural Competencies:

• Documenting Facts
• Establishing Rapport
• Generating Ideas
• Examining Information
• Team Working

Technical Competencies:

• Business Analysis Planning & Monitoring
• Requirements Elicitation
• Requirements Management & Communication
• Requirements Analysis
• Solution Assessment & Validation.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Virtual Banker, Africa China Banking (ACB)

Job Ref ID: 80442638A-0001
Location: Nigeria
Job Type: Full-time
Business Segment: Business & Commercial Banking

Job Description

• To effectively resolve customer complaints and complex queries, ensuring a consistent and positive brand experience for Africa China Banking clients.
• This involves adhering to complaint management and dispute resolution processes to minimize reputational risk and customer attrition.

Qualifications

• B.Sc Degree in Social Science or a related field.
• Master’s Degree and Professional certifications can be an added advantage.

Experience:

• Mandarin speaking.
• 1 – 3 years of experience in Operations, Channel, Call Centre, Helpdesk -Service, Support, Project Implementation and management.
• Experience in telecommunications Support.
• Understanding of Stanbic IBTC’s products and services.
• Conceptual and practical knowledge of credit procedures, policies, and standards.
• Computer literacy, particularly with Microsoft Word, Excel and Power Point.

Additional Information:
Behavioural Competencies:

• Adopting Practical Approaches.
• Articulating Information.
• Challenging Ideas.
• Convincing People.
• Exploring Possibilities.

Technical Competencies:

• Banking Process & Procedures.
• Customer Understanding (Consumer Banking).
• Product Knowledge (Consumer Banking).
• Active Listening.
• Query Resolution.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Auditor, IT

Job Ref ID: 80447432A-0001
Location: Nigeria
Job type: Full-time
Business Segment: Group Functions

Job Description

• To execute the audit process effectively within relevant stakeholder environments by demonstrating a clear understanding to independently and objectively provide assurance and advice that enables client centric risk management.
• To review and assess in collaboration with Audit Leads, the high-risk areas of the business in order to give assurance to the Group Audit Committee, Business Executives and Shareholders that good governance practices are in place and internal controls are exercised throughout the financial period.

Key Responsibilities

• Understand detailed business process activities as well as activities performed in enabling functions that support these.
• Understand annual key risk concerns for the business area as well as industry and latest trends impacting risk and control practices.
• Identify and recommend areas of improvement (to accountable process owners) in the control environment of your allocated audit portfolio and other areas of the group.
• Deliver allocated components of the audit/advisory/proactive assurance assignment and report on these according to the GIA methodology and GIA quality standards.
• Report key issues or audit findings accurately in a succinct, impactful manner, clearly articulate and substantiate materiality or significance of the risk and its impact.
• Recommend appropriate corrective action and obtain management commitments for correctives actions and record these accurately as agreed.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or Cybersecurity (preferred).
• Professional qualifications like CISA, CISM, ORACLE Database and CISCO Networking.

Experience Required:

• 5–7 years of experience in IT infrastructure, IT control frameworks, cloud technologies, emerging technologies, and data analytics.
• Strong knowledge of relevant laws and regulations and their impact on IT systems.
• In-depth understanding of banking systems, procedures, and modern internal auditing practices.

Additional Information:
Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Examining Information
• Interacting with People
• Interpreting Data
• Meeting Timescales
• Producing Output
• Team Working
• Upholding Standards

Technical Competencies:

• Audit Project Management
• Audit Report Writing
• IA Data Analysis
• IA Technology Application
• Internal Auditing
• Maintain IA Professional Practices

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online