Recruitment at Tonic Technologies Limited
The Tonic Technologies Limited is a FinTech startup focused on providing virtual and professional solutions in monetary activities and payment solution remittances using a wide range of products available for web and mobile users. We were founded in 2019, with a focus on providing payment solutions & services to a wide customer base in the financial services industry. This includes but is not limited to the average Nigerian citizen and business.
We are recruiting to fill the position below:
Job Title: Junior Account Reconciliation Officer
Location: Nigeria
Job type: Full-time
Job Description
- We are seeking a highly motivated Reconciliation Officer to join our team. The ideal candidate will possess strong attention to detail, excellent analytical skills, and a proactive approach to problem-solving.
- As a Reconciliation Officer, you will be responsible for assisting in the reconciliation of financial data, identifying discrepancies, and ensuring accuracy in our financial records.
- The candidate should be analytical, collaborative, and trustworthy.
- The candidate should understand reconciliation principles and reporting and have a solid experience with the use of excel.
- The candidate should also be ethical, thorough, and attentive, with excellent verbal and written communication skills.
Job Responsibilities
- Assist in reconciling financial accounts and statements on a regular basis.
- Identify and investigate discrepancies in financial data and resolve them promptly.
- Collaborate with team members to ensure accurate and up-to-date financial records.
- Generate reports detailing reconciliation activities and findings.
- Communicate effectively with internal stakeholders to address any reconciliation issues.
- Assist in implementing process improvements to enhance efficiency and accuracy in reconciliation processes.
Requirements
- Bachelor’s Degree in Accounting, Business, or a related field.
- Work Experience 1-3 years
- Strong analytical skills and attention to detail.
- Proficiency in Microsoft Excel and other accounting software.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Prior experience in reconciliation or accounting is a plus.
- Must live in Lekki- Ajah axis
Salary
N180,000.00 and above / Month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Automation Specialist
Location: Nigeria
Job type: Full-time
Job Description
- We are seeking a skilled and innovative Automation Specialist to design, implement, and optimize automation systems that enhance efficiency, accuracy, and scalability across our business processes.
- The ideal candidate will have a strong background in automation tools, scripting, and process improvement, with a focus on delivering measurable outcomes.
Key Responsibilities
- Develop, implement, and manage automation workflows to streamline repetitive tasks and processes, improving overall operational efficiency.
- Collaborate with cross-functional teams to identify opportunities for automation and process improvement.
- Integrate automation tools with existing software and systems to ensure seamless functionality and smooth data flow.
- Build APIs and connectors to bridge gaps between different platforms and enhance system interoperability.
- Monitor automation solutions to ensure their reliability, troubleshoot any issues that arise, and provide timely resolutions.
- Continuously refine and optimize automated processes to improve performance and drive better outcomes.
- Work closely with stakeholders to understand their specific needs and align automation solutions with business objectives.
- Provide training to team members on the effective use and benefits of automation systems to ensure widespread adoption.
- Maintain detailed documentation of workflows, processes, and automation changes to support transparency and future reference.
- Provide regular reports to stakeholders on the impact and performance of automation initiatives, offering insights for continuous improvement.
Requirements
- Bachelor’s Degree in Computer Science, Engineering, Information Technology, or a related field.
- Proven experience in process automation, scripting, or related roles.
- Proficiency in automation tools (e.g., Power Automate, UiPath, Zapier, Selenium).
- Strong knowledge of programming/scripting languages (e.g., Python, JavaScript, or similar).
- Experience with system integration and API development.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
Preferred Qualifications:
- Experience in working with databases and SQL.
- Familiarity with cloud platforms and automation frameworks (e.g., AWS, Azure).
- Certification in relevant automation tools or platforms.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and innovative work environment.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: This role is pivotal to driving efficiency and fostering innovation within the organization. If you are passionate about using technology to automate and optimize processes, we’d love to hear from you!
Job Title: Customer Success Representative
Location: Nigeria
Job type: Full-time
Description
- Are you the kind of person who loves helping others, thrives on solving problems, and knows how to turn a frown into a smile (even over chat)?
- Do you have the superpower of staying cool under pressure while juggling multiple conversations? If yes, you are in the right place.
Job Responsibilities
- Respond to customer inquiries via phone, email, and chat, providing accurate and timely information about products or services.
- Address customer complaints, and resolve them efficiently.
- Escalate complex technical problems to appropriate departments or supervisors when necessary.
- Follow up with customers to ensure their issues have been resolved and satisfaction maintained.
- Educate customers on product usage, troubleshooting, and company policies.
- Gather and provide feedback to management about common customer issues and suggestions for improvement.
- Handle difficult or irate customers professionally and calmly, adhering to company standards.
- Act as a liaison during emergencies to ensure customers are informed and assisted effectively.
- Collaborate with relevant departments to enhance service delivery and improve customer satisfaction ratings.
Job Requirements
- Candidates should possess a Bachelor’s Degree / HND / Master’s Degree qualification with 0-1 year experience.
- Applicants MUST be resident within the Lekki/Ajah axis.
- Must possess a good idea of customer service.
- Excellent communication skills
- Must be a good team player
- Must be able to resolve basic mathematical calculations within minimum time.
- Must be analytical in reasoning.
- Must be able to take on an alternating day/night shift as the roster dictates.
- Must be less than 30 years.
Salary
N150,000.00 – N200,000 / Month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Account Reconciliation Officer
Location: Nigeria
Job type: Full-time
Job Description
- We are seeking a highly motivated Reconciliation Officer to join our team. The ideal candidate will possess strong attention to detail, excellent analytical skills, and a proactive approach to problem-solving.
- As a Reconciliation Officer, you will be responsible for assisting in the reconciliation of financial data, identifying discrepancies, and ensuring accuracy in our financial records.
- The candidate should be analytical, collaborative, and trustworthy.
- The candidate should understand reconciliation principles and reporting and have a solid experience with the use of excel.
- The candidate should also be ethical, thorough, and attentive, with excellent verbal and written communication skills.
Job Responsibilities
- Assist in reconciling financial accounts and statements on a regular basis.
- Identify and investigate discrepancies in financial data and resolve them promptly.
- Collaborate with team members to ensure accurate and up-to-date financial records.
- Generate reports detailing reconciliation activities and findings.
- Communicate effectively with internal stakeholders to address any reconciliation issues.
- Assist in implementing process improvements to enhance efficiency and accuracy in reconciliation processes.
Requirements
- Bachelor’s Degree in Accounting, Business, or a related field with 1-3 years experience.
- Strong analytical skills and attention to detail.
- Proficiency in Microsoft Excel and other accounting software.
- Must be ICAN Certified.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Prior experience in reconciliation or accounting is a plus.
Salary
N300,000.00 – N400,000 / Month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Online Sales Representative
Location: Nigeria
Job type: Full-time
Job Description
- The Tonic Technologies is currently looking to hire smart, young, vibrant and energetic individuals to attend to customers’ orders online in real-time.
- Attend to customers’ orders online in real-time. We pay a lot of attention to customers having a seamless trade process using our mobile application and website.
Key Requirements
- Candidates should possess a Bachelor’s Degree / HND / Master’s Degree qualification with 0-1 year experience
- Applicants MUST be resident within the Lekki/Ajah axis.
- Must possess a good idea of customer service.
- Excellent communication skills
- Must be a good team player
- Must be able to resolve basic mathematical calculations within minimum time.
- Must be analytical in reasoning.
- Must be able to take on an alternating day/night shift as the roster dictates.
- Must be less than 30 years.
Salary
N180,000.00 – N200,000 / Month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Recruitment at Tonic Technologies Limited
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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