Recruitment at Zedcrest Capital

Zedcrest Capital is a full service capital management firm, with core interests in fixed income securities trading, asset management and proprietary investments.

We are recruiting to fill the position below:

Job Title: HR Shared Services Manager

Location: Nigeria
Job type: Full-time

Job Summary

• The HR Shared Services Manager leads the HR Shared Services function to deliver accurate, efficient, and compliant HR operations across the organisation.
• The role ensures strong service delivery, reliable HR data, and effective management of compensation, rewards, and benefits programs, while driving process improvements, compliance, and a high-performing shared services team.

Responsibilities
HR Operations & Service Delivery:

• Lead end-to-end HR shared services including employee records management, contracts, confirmations, leave administration, exits, and HR documentation.
• Establish and maintain clear service standards, SLAs, and turnaround times for HR services.
• Act as escalation point for complex operational HR issues.

Compensation & Benefits:

• Provides subject-matter expertise on compensation and benefits, including job grading, salary structures, benefits administration, and cost management.
• Partners with stakeholders to manage benefits programmes, support renewals and negotiations, and ensure cost efficiency and compliance.
• Uses compensation and benefits data to support budgeting, forecasting, and people-related decision-making.

Data Management, Reporting & Insights:

• Own the accuracy, integrity, and governance of HR data across systems and trackers.
• Produce regular HR reports and dashboards to support leadership decision-making.
• Strengthen data discipline and standardisation across the HR function.

Compliance & Risk Management:

• Ensure compliance with labour laws, internal policies, and audit requirements.
• Maintain accurate employee files and statutory documentation.
• Support internal and external audits related to HR processes.

Process Improvement & Automation:

• Review, standardise, and continuously improve HR shared services processes.
• Identify opportunities for automation, digitisation, and efficiency gains.
• Partner with IT and vendors on HR systems and tools.

Stakeholder & Service Management:

• Partner with HR Business Partners, Facilities, Talent Management and Finance to ensure seamless service delivery.
• Manage employee and manager expectations on HR processes and timelines.
• Drive a strong customer-service mindset within the team.

Team Leadership & Capability Building:

• Lead, coach, and develop the HR Shared Services team.
• Set clear goals, performance measures, and accountability.
• Build depth, structure, and resilience within the team.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• 8–10 years of HR experience, with at least 3 years in HR operations or shared services leadership, preferably within the banking/financial services industry.
• Strong experience managing HR data, reporting, and compliance in a medium to large organization, ideally within the financial services industry.

Professional Certification (Preferred):

• SHRM-CP / SHRM-SCP, CIPM, or equivalent.

Key Success Measures:

• Accurate, timely, and compliant HR service delivery across all shared services functions.
• Reliable HR data and reporting that informs leadership decisions.
• Effective management of compensation, rewards, and benefits programs, ensuring competitiveness and cost efficiency.
• High stakeholder satisfaction across employees, line managers, and leadership.
• Reduced operational risk, errors, and audit findings.
• Continuous improvement in HR processes, automation, and service efficiency.
• A high-performing, motivated, and capable HR Shared Services team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior HR Business Partner, Zedvance (Salesforce)

Location: Nigerria
Job type: Full-time

​​Job Summary

• The HR Business Partner, Zedvance (Salesforce) will partner with Sales leadership to drive rapid workforce scale through high-volume recruitment of sales executives, while ensuring strong people practices across performance, engagement, and employee relations across the business locations.
• The role is critical to enabling revenue growth by ensuring the right sales talent is hired, onboarded, and retained at speed and scale.

Responsibilities
High-Volume Recruitment & Workforce Scaling:

• Lead and coordinate high-volume recruitment of sales executives across multiple states and business lines.
• Work closely with Sales leaders to understand manpower plans, headcount targets, and deployment timelines.
• Partner with the Talent Management team to design efficient sourcing strategies, assessment processes, and interview frameworks suited for sales roles.
• Drive recruitment SLAs including time-to-fill, quality of hire, and cost efficiency.
• Ensure recruitment processes support rapid scale without compromising quality, compliance, or employer brand.

Strategic HR Business Partnering:

• Act as a trusted advisor to Sales leadership on people strategy aligned with aggressive growth and revenue targets.
• Support organisation design and workforce planning for sales expansion.
• Provide people insights and data to guide leadership decisions.

Onboarding & Early Productivity:

• Own and continuously improve onboarding for sales hires to accelerate time-to-productivity.
• Partner with Sales and Learning teams to ensure new hires understand products, targets, incentives, values, and expected behaviours.

Performance Management:

• Support the implementation of sales performance frameworks, including KPIs and incentive alignment.
• Coach managers on performance management, feedback, and managing underperformance.
• Support performance improvement plans and exits in line with policy and labour law.

Employee Relations & Compliance:

• Manage employee relations issues within the salesforce, including disciplinary cases and grievances.
• Ensure consistent application of HR policies across field and office-based sales staff.
• Support compliance with labour laws across multiple locations.

Engagement, Culture & Retention:

• Drive engagement and retention initiatives tailored to sales employees.
• Identify turnover drivers within the salesforce and implement targeted interventions.
• Champion company values, ethical sales practices, and desired culture.

Stakeholder & Vendor Management:

• Build strong relationships with Sales leaders, regional managers, and external recruitment vendors.
• Monitor and manage recruitment partners where applicable.
• Professional Certification (Preferred)
• SHRM-CP / SHRM-SCP, CIPM, or equivalent.

Key Success Measures:

• Achievement of sales hiring targets within agreed timelines.
• Reduced time-to-fill and improved quality of sales hires.
• Improved retention of sales employees within the first 6 – 12 months.
• Strong partnership with Sales leadership and shared services teams.

Qualifications

• Bachelor’s Degree (or HND) in Human Resources, Business Administration, or a related discipline.
• 8–10 years of HR experience, with significant hands-on experience in high-volume recruitment, preferably for sales or frontline roles within the banking/financial services industry.
• Prior experience partnering with Sales or Commercial teams in a fast-paced, growth-driven financial services environment.
• Experience managing recruitment across multiple locations is essential.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: HR Business Partner, Zedvance (Salesforce | Regional)

Location: Nigeria
Job type: Full-time

Job Summary

• The HR Business Partner, Salesforce provides hands-on HR support to the sales function, with a strong focus on high-volume sales recruitment, employee relations support, and day-to-day people operations, ensuring consistent application of HR policies and a positive employee experience for a fast-paced sales environment. is hired, onboarded, and retained at speed and scale.

Responsibilities
Recruitment & Onboarding (Core Focus):

• Drive high-volume recruitment of sales executives, including screening, interview coordination, reference checks, and offer processing across supported locations.
• Maintain accurate recruitment trackers, candidate pipelines, and hiring data.
• Support onboarding activities to ensure sales hires are compliant, engaged, and ready to perform from day one.

Employee Relations & HR Support:

• Act as first-line HR support for sales employees and line managers.
• Support disciplinary processes, investigations, and grievance handling in line with policy.
• Provide guidance on HR policies, procedures, and basic labour law matters.

HR Operations & Compliance:

• Ensure accuracy of employee records, contracts, and HR documentation for the salesforce.
• Support leave management, confirmations, transfers, and exits.
• Ensure compliance with internal policies and statutory requirements.

Performance & Engagement Support:

• Support performance review processes and documentation.
• Assist with engagement initiatives and employee communications within the sales function.

Reporting & Data Management:

• Maintain accurate HR and recruitment data and prepare routine reports for the HRBP.
• Track key metrics such as headcount, attrition, recruitment progress, and probation outcomes.
• Professional Certification (Preferred)
• CIPM, SHRM-CP, or progress toward certification.
• Key Success Measures
• Timely and accurate support to recruitment and HR processes.
• Positive feedback from sales managers and employees.
• Accurate HR records and reliable reporting.

Qualifications

• Bachelor’s Degree (or HND) in Human Resources, Business Administration, or a related field.
• 3–5 years of HR experience, preferably supporting sales or frontline teams within the banking/financial services industry.
• Hands-on experience in recruitment coordination or high-volume hiring is required.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online