Recruitment for Front Desk Receptionist at Roperb Dental Clinic | Lagos | Apply Now
Roperb Dental Clinic is a patient-focused dental practice committed to delivering exceptional oral healthcare in a warm and professional environment. We pride ourselves on clinical excellence, attention to detail, and building lasting relationships with our patients.
We are recruiting to fill the position below:
Job Title: Front Desk Receptionist
Location: Lagos
Role Overview
- This role combines in-clinic patient support with digital enquiry management. You will be responsible for ensuring a seamless patient journey—from first online enquiry to clinic visit—while maintaining a warm, professional, and responsive brand presence.
Key Responsibilities
- Serve as a first point of contact for patients at the clinic and via phone
- Professionally manage and convert enquiries from Instagram, Facebook, WhatsApp, and other social media platforms
- Book appointments accurately and follow up on pending enquiries
- Communicate treatment information clearly and confidently to patients
- Maintain excellent phone and chat etiquette at all times
- Support daily front-desk and patient coordination activities
- Work closely with clinical and management teams to enhance patient experience
Requirements
- Minimum of HND / BSc is required; additional training or certifications in office administration or customer services are advantageous
- Previous experience working in a similar role in a dental clinic is a plus.
- Proven ability to convert enquiries into booked appointments
- Proficient in Phone Etiquette and Receptionist Duties
- Proficient in the use of Microsoft suite (Excel and Powerpoint) is a must
- Confident using WhatsApp, Instagram, and online chat platforms
- Friendly, patient-focused, and detail-oriented
- Strong Clerical Skills, including filing, data entry, and scheduling
- Excellent Communication and interpersonal skills
- Proven ability to provide exceptional Customer Service
- Ability to multitask and handle a fast-paced environment effectively.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV and a brief introduction highlighting their dental clinic or similar experience to: careers@roperbdentalclinic.com using the job title as the subject of the mail.
Recruitment for Front Desk Receptionist at Roperb Dental Clinic | Lagos | Apply Now
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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