Schneider Electric – As the Global Specialist in Energy Management™ and market leader in industrial automation and software, Schneider Electric enables people to experience and transform efficiency where they live and work; from home to enterprise, across the grid and the city. Focused on making energy safe, reliable, efficient, productive and green, the Group brings a world where innovative individuals use collaborative solutions to make the most of their energy, while using less of the common planet.
We are recruiting to fill the position below:
1. Job Title: Account Inside Services Sales Representative (ISSR) – Power Systems
Job ID: 008MV8
Location: Nigeria
Department: Sales
Job Description
- The mission of the Field Services Inside Service Sales Representative is to maximize services revenue by establishing, building and nurturing relationships with assigned portfolio of Proximity Accounts .
- In addition to account ownership, he can be responsible to manage by delegation from outside sales services some tasks related to Strategic and Targeted Accounts.
Essential Responsibilities
Manage assigned Accounts:
- Customer qualification and platforming
- Research contact and identify/plan key initiatives
- Be the Single Point of Contact for the assigned accounts
- Develop and maintain relationship with customer
- Answer customer questions and educate on all Schneider Electric services report on sale and margin of accounts
Build and manage Field Services Opportunity Pipeline:
- Analyze & qualify opportunities in CRM
- Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with existing accounts.
- Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, FSR leads and CCC/other sales leads
- Develop cross-selling between Line of Businesses service offer
- Transfer new product sales opportunities to Account Managers from the BUs or Inside Sales from the country
- Quote and close the deal for standard services offer
- Coordinate with all the Filed Services teams and product teams if needed, to satisfy service opportunities
- Keep update the data of Installed Base of the customers
- Document all records of customer history in CRM
- Respond on-time and on-quality to On-demand requests from the customers.
Main interactions:
- Customers, Filed Services Operational Marketing, CCC, Outside services sales, Order Management , Field Services Operation.
Key Success Factors
- Close collaboration with Outside Services Sales for complex on-demand sales
- Reactivity on FSR and CCC opportunity generation
- Regular collaboration with FS Operational Marketing Leader for thorough understanding of Demand generation plans, country Installed Base profile and associated services offer available and to be launched in the next months.
Qualifications
Education / Skills:
- Education: Bachelor / Associate Degree in Electrical Engineering
- Experience: 2 years IS/ Field Service Representative.
Soft skills:
- Sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice clear & understandable/ engaging & enthusiastic
- Basic to intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO.
- Familiarity with Schneider Electric products and services.
- Familiarity with phone, Internet, e-mail systems and social media
- Verbal and written communication skills
- Able to prioritize and manage multiple tasks and build customer relationships.
- Successfully complete assigned training paths and successfully engage in technical sales conversations .
- Language skills: Native speaker level for local context.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
2. Job Title: Account Inside Services Sales Representative (ISSR) – Secure Power
Job ID: 008MV5
Location: Nigeria
Department: Sales
Job Description
- Deploys sales actions over the phone with customers in order to develop and grow installed base services with them.
- The mission of the Field Services Inside Service Sales Representative is to maximize services revenue by establishing, building and nurturing relationships with assigned portfolio of Proximity Accounts .
- In addition to account ownership, he can be responsible to manage by delegation from outside sales services some tasks related to Strategic and Targeted Accounts.
Essential Responsibilities
Manage assigned Accounts:
- Customer qualification and platforming
- Research contact and identify/plan key initiatives
- Be the Single Point of Contact for the assigned accounts
- Develop and maintain relationship with customer
- Answer customer questions and educate on all Schneider Electric services report on sale and margin of accounts.
Build and manage Field Services Opportunity Pipeline:
- Analyze & qualify opportunities in CRM
- Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with existing accounts.
- Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, FSR leads and CCC/other sales leads
- Develop cross-selling between Line of Businesses service offer
- Transfer new product sales opportunities to Account Managers from the BUs or Inside Sales from the country
- Quote and close the deal for standard services offer
- Coordinate with all the Filed Services teams and product teams if needed, to satisfy service opportunities
- Keep update the data of Installed Base of the customers
- Document all records of customer history in CRM
- Respond on-time and on-quality to On-demand requests from the customers.
Main interactions:
- Customers, Filed Services Operational Marketing, CCC, Outside services sales, Order Management , Field Services Operation.
Key Success Factors
- Close collaboration with Outside Services Sales for complex on-demand sales
- Reactivity on FSR and CCC opportunity generation
- Regular collaboration with FS Operational Marketing Leader for thorough understanding of Demand generation plans, country Installed Base profile and associated services offer available and to be launched in the next months.
Qualifications
Education / Skills:
- Education: Bachelor / Associate Degree in Electrical Engineering
- Experience: 2 years IS / Field Service Representative.
Soft skills:
- Sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice clear & understandable/ engaging & enthusiastic
- Basic to intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO.
- Familiarity with Schneider Electric products and services.
- Familiarity with phone, Internet, e-mail systems and social media
- Verbal and written communication skills
- Able to prioritize and manage multiple tasks and build customer relationships.
- Successfully complete assigned training paths and successfully engage in technical sales conversations .
- Language skills: Native speaker level for local context.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
3. Job Title: Senior Service Engineer – (HVAC) Precision Cooling
Job ID: 0086EX
Location: Nigeria
Department: Sales
Your Mission
- We seek a talented Senior Service Engineer (HVAC ) – Prevision Cooling who will be accountable for installing, inspecting, maintaining, troubleshooting, and repairing customer cooling equipment.
- The incumbent will maintain, retrofit, and provide technical support for all DX cooling systems, chilled water systems, precision cooling units and other air-conditioning systems, including Electrical, electronic, and mechanical components.
Your Role
Magic happens when you bring great people together!
- Installation, troubleshooting & repair of DX cooling systems, chilled water systems, precision cooling systems and other air-conditioning systems supplied by Schneider Electric, including electrical, electronic, and mechanical components.
- Diagnose electronic, electro-mechanical, electrical, and mechanical malfunctions.
- Attend to complex emergency repair works.
- Read, interpret and work from blueprints, drawings, schematics, diagrams, sketches, and specifications.
- Learn characteristics of new systems, new product launch equipment of the precision cooling and air conditioning trade and update skills to adapt to changing technology.
- Installs HVAC and air conditioning systems, equipment, and controls on new construction, alteration, improvement, and rehabilitation projects.
- Calibrates and adjusts thermostats, valves, and controls to specified levels of operation.
- Reviews plans, blueprints, and specifications for chilled water systems and air conditioning projects to understand the scope of projects and to recommend potential changes to the supervisor.
- Answers trouble calls for emergency repairs to DX cooling systems, chillers, precision cooling units and air conditioning equipment.
- Assist in preparing material lists, estimating job costs, preparing job records, and maintaining an inventory of supplies and tools for assigned areas/projects.
Qualifications
- Degree / Diploma / HND in Mechanical Engineering or related fields.
- At least 3-5 years experience in a Technical Field Services role with experience in maintaining DX cooling systems, chilled water systems, precision cooling units and other air-conditioning systems.
- Relevant experience with critical cooling systems infrastructure is a must-have, e.g., precision A/C, chilled watery systems, direct expansion, precision AC, cooling towers, air handlers etc.
- Ability to locate and identify malfunctions or defections in equipment or apparatus and to make repairs.
- Ability to plan and supervise the work and instruct subordinate technicians and subordinates.
- Ability to establish and maintain effective working relationships with clients and other maintenance personnel.
- Possess a valid driver’s license.
- Know-how and ability to apply safety policies, practices, and procedures in work execution.
- Verifiable hands-on technical work experience required.
- High-level technical knowledge of HVAC / Air-condition systems and applicable application software is preferred.
Skills:
- High level of integrity & tenacity; high-energy, positive, flexible & team spirit.
- Excellent communication skills in a multicultural environment.
- Good ability to network in various environments & matrix organisation.
- Fluent in English.
- Ability to travel when required.
Why us?
You can look forward to growing your career in a dynamic workplace with significant personal responsibility and attractive development opportunities:
- Flexible working models to ensure a balance of family and working life.
- Optimal support on your career path through regular training opportunities.
- A dynamic and personal atmosphere, working with a globally energised team.
- A company culture that encourages performance and cooperation.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
Publisher’s Note:
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