Stanbic IBTC Bank Latest Recruitment 2026: Project Manager, Client Service Officer, Etc. Jobs
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Job Title: Project Manager
Job Ref ID: 80455073A-0001
Location: Nigeria
Job Description
- The Project Manager is responsible for leading and delivering technology projects from initiation through implementation, ensuring objectives are achieved within approved scope, budget, timelines, and quality standards.
- The role involves collaborating with business stakeholders to identify and prioritize IT initiatives, gathering and documenting business requirements, defining project scope, coordinating internal resources and external vendors, managing project governance, monitoring risks and budgets, facilitating stakeholder engagement, and providing regular progress reports.
- The incumbent is expected to drive successful project execution, maintain strong relationships across business and technology teams, ensure compliance with project management standards, and contribute to the achievement of organizational strategic goals through effective planning, coordination, and delivery of IT solutions.
Qualifications
- Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related discipline.
- Professional Project Management certification such as PMP, PRINCE2, SAFe Agile, or an equivalent qualification.
Experience:
- Candidates should have a minimum of 4years of experience in Information Technology, Project Management, Business Analysis, or Process Improvement roles, with proven experience managing projects from initiation through implementation and successful delivery.
- The ideal candidate will possess strong stakeholder management, requirements gathering, vendor management, reporting, and communication skills, as well as a solid understanding of project planning, risk management, budgeting, and project governance methodologies.
- The ability to effectively coordinate cross-functional teams, manage competing priorities, and deliver projects in line with business objectives will be essential for success in this role.
Additional Information:
- Upholding Standards
- Following Procedures
- Taking Action
- Showing Composure
- Completing Tasks.
Technical Competencies:
- Strategic Thinking
- Project Accounting
- Requirements Engineering
- Stakeholder Management.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Executive Banker
Location: Nigeria
Job Type: Full-time
Business Segment: Personal & Private Banking
Job Description
- To assist clients in the Private Banking Suite with their service requests, complaints and queries in order to deliver a positive client experience.
- To proactively promote a relationship-based offering by being a dedicated and primary point of contact for customers in the Executive Banking segment, through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.
Key Responsibilities
- Acquire and open new accounts and cross sells additional products and services in line with customer needs by identifying and referring sales leads to other business stakeholders (e.g., Vehicle and Asset Finance, Electronic Banking, Card, Home Loans, Digital Channels, Enterprise Banking, etc.).
- Educate customers with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, cash, etc.), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g., minimum account balances, provision for debit orders and cheque payments, etc.).
- Establish, build and strengthen relationships with customers based on mutual respect, in order to retain customers and gain word-of-mouth referrals. Places equal emphasis on liability generating (non-borrowing) and borrowing customers.
- Promote and pro-actively solution a range of banking offerings and solutions to meet the financial needs of executive banking customers
- Grow the Executive Banking new to bank customers, balance sheet and income statements in line with business strategic objectives. Increases branch advances by responsible lending practices.
Qualifications
- University Degree
Experience Required:
- 3-4 years experience in sales and relationship management of customers and able to drive profitability and build relationships.
- Proven sales track record in the financial services industry. Knowledge of the bank’s products, services and digital platforms.
Behavioural Competencies:
- Articulating Information
- Embracing Change
- Establishing Rapport
- Following Procedures
- Managing Tasks
- Meeting Timescales
- Producing Output
- Seizing Opportunities
- Showing Composure
- Team Working
- Upholding Standards
- Valuing Individuals
Technical Competencies:
- Active Listening
- Banking Process & Procedures
- Customer Understanding ( Consumer Banking)
- Product and Services Knowledge
- Product Knowledge (Consumer Banking)
- Risk Identification
- Telephone Caller Handling.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Zonal Administration Officer
Location: Nigeria
Job Description
- To provide leadership and oversight of administrative, facilities, workplace, logistics, and support service operations across all branches and offices within the assigned zone.
The Zonal Administration Officer is responsible for ensuring efficient service delivery, optimal facility conditions, regulatory compliance, cost management, vendor performance, and business continuity while driving operational excellence and enhancing the overall workplace experience for employees and stakeholders.
Qualifications
- Type of Qualification: First Degree
- Field of Study: Business Administration, Estate Management, Facilities Management, Engineering, or a related discipline.
Experience Required:
- 2-3 years experience in Administration, Facilities Management, Property Management, Corporate Services, Branch Operations, or Workplace Management.
- Proven experience managing office facilities, maintenance activities, workplace services, vendors, and support service operations across multiple locations.
- Experience in budget management, cost control, procurement processes, contract administration, and vendor performance management.
- Demonstrated ability to coordinate projects, manage stakeholders, and ensure compliance with operational, regulatory, health, safety, and environmental standards.
- Working knowledge of SAP or similar enterprise systems, with experience in preparing operational reports and managing administrative data.
- Experience within the financial services, banking, pension, or related industry will be an added advantage.
Behavioural Competencies:
- Upholding Standards
- Generating Ideas
- Taking Action
- Developing Strategies
- Analysing Solutions.
Technical Competencies:
- Business Administration Skills
- Data Management
- Written Communication
- Office Logistics
- Facilities & Property Management.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Executive Banker
Location: Nigeria
Job Type: Full-time
Business Segment: Personal & Private Banking
Job Description
- To assist clients in the Private Banking Suite with their service requests, complaints and queries in order to deliver a positive client experience.
- To proactively promote a relationship-based offering by being a dedicated and primary point of contact for customers in the Executive Banking segment, through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.
Key Responsibilities
- Acquire and open new accounts and cross sells additional products and services in line with customer needs by identifying and referring sales leads to other business stakeholders (e.g., Vehicle and Asset Finance, Electronic Banking, Card, Home Loans, Digital Channels, Enterprise Banking, etc.).
- Educate customers with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, cash, etc.), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g., minimum account balances, provision for debit orders and cheque payments, etc.).
- Establish, build and strengthen relationships with customers based on mutual respect, in order to retain customers and gain word-of-mouth referrals. Places equal emphasis on liability generating (non-borrowing) and borrowing customers.
- Promote and pro-actively solution a range of banking offerings and solutions to meet the financial needs of executive banking customers
- Grow the Executive Banking new to bank customers, balance sheet and income statements in line with business strategic objectives. Increases branch advances by responsible lending practices.
Qualifications
- University Degree
Experience Required:
- 3-4 years experience in sales and relationship management of customers and able to drive profitability and build relationships.
- Proven sales track record in the financial services industry. Knowledge of the bank’s products, services and digital platforms.
Behavioural Competencies:
- Articulating Information
- Embracing Change
- Establishing Rapport
- Following Procedures
- Managing Tasks
- Meeting Timescales
- Producing Output
- Seizing Opportunities
- Showing Composure
- Team Working
- Upholding Standards
- Valuing Individuals
Technical Competencies:
- Active Listening
- Banking Process & Procedures
- Customer Understanding ( Consumer Banking)
- Product and Services Knowledge
- Product Knowledge (Consumer Banking)
- Risk Identification
- Telephone Caller Handling.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Client Service Officer
Locations: Ibadan – Oyo, Osun, Ogun
Job Description
- To ensure that customer service requests, complaints and queries received are acknowledged, understood and efficiently resolved within specified timelines or escalated to the appropriate area in order to deliver a positive client experience.
- To be responsible for providing specialized support and resolving complex queries and issues that frontline support personnel are unable to address and therefore can be the first point of escalation for clients and frontline staff.
Key Responsibilities
- Attend to telephonic queries regarding cheque books.
- Receive and handle ATM cards according to laid-down policies and procedures and perform daily balancing of ATM cards in conjunction with the Asset Custodian.
- Issue off-cycle statements at customer’s instance and take charges as appropriate and keep records of all source instructions from customers.
- Identify cross-selling and migration opportunities and sell products/services reactively and participate in tactical sales/marketing activities as required.
- Attend to the posting of all value transactions within own level of authority and advice Team Leader Frontline Support to verify all value transactions posted.
- Process instructions for Cash Transfers (CT) according to laid-down policy, complete Customer Complaints Register and obtain source documents where applicable and log completed Customer Complaints on the appropriate Remedy Application on daily basis.
Requirements
- Minimum of First Degree in relevant discipline
- 1–2 years of experience with the bank’s products, compliance procedures, and regulations governing financial services management.
- Previous experience in branch banking is required.
Behavioural Competencies:
- Articulating Information
- Embracing Change
- Establishing Rapport
- Following Procedures
- Managing Tasks
- Meeting Timescales
- Producing Output
- Seizing Opportunities
- Showing Composure
- Team Working
- Upholding Standards
- Valuing Individuals
Technical Competencies:
- Active Listening
- Banking Process & Procedures
- Customer Understanding (Consumer Banking)
- Product and Services Knowledge
- Product Knowledge (Consumer Banking)
- Risk Identification
- Telephone Caller Handling.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Fraud Detection Analyst
Location: Ilupeju, Lagos
Job Type: Full-time (Hybrid)
Business Segment: Group Functions
Job Description
- To investigate and detect illegal, fraudulent or improper activities by monitoring accounts for fraud, analysing trends, reporting on security threats and resolving fraud cases in order to mitigate risk of financial loss for Standard Bank Group (SBG).
- Determine customer requirements by engaging with the customers using relevant communication mediums (e.g., telephone, email, SMS) to deliver a consistent service suitable to meet the needs of the customer in line with the laid down communication procedures.
- Stay abreast of customer conduct on an account by analyzing bank statements and other sources of information.
- Interpretation and application of scorecards or risk matrix where applicable to ensure consistent fraud detection solutions are provided to the customer.
- Inform customers of their rights and obligations to the Bank to ensure adherence to regulatory requirements.
- Report all identified matters, defects, deficiencies and risks to all relevant internal and external bodies, persons, or entities in line with regulatory and legislative reporting requirements to adhere to laid down escalation processes.
- Follow all relevant departmental policies, processes, standard operating procedures, and instructions by ensuring self-development through compliance courses and trainings to mitigate risk to the Bank.
- Update relevant systems with all required accurate information and data to enable the consumption of the information by the relevant stakeholders/entities for decision making. (Accurate alert tagging, accurate case information and relevant system history notes)
Requirements
Qualifications:
- B.Sc Degree in Risk Management or related field.
- Relevant professional qualification can be an added advantage.
Experience:
- 3-4 years Experience with call centre operations.
- Experience in all facets of the banking service environment and its associated products, processes, and systems with experience in fraud risk management across banking products and platforms.
- Knowledge of dealing with client relevant legislation and how it is implemented in a banking environment.
Additional Information:
Behavioural Competencies:
- Checking Things
- Embracing Change
- Examining Information
- Following Procedures
- Generating Ideas
- Making Decisions
- Managing Tasks
- Providing Insights.
Technical Competencies:
- Data Management (Administration)
- Fraud Investigation
- Query Resolution
- Risk Awareness
- Written Communication.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Analyst, Network Security
Location: Nigeria
Job Type: Full-time
Business Segment: Insurance & Asset Management
Job Description
- Implementation and administration of Network security controls and management strategies to maintain the confidentiality, integrity, availability, accountability, and compliance of the bank’s network information assets.
- Development and management of network security policies, standards and procedures based on knowledge of best practises and compliance requirements
- Ensure that network security software and hardware are up to date and that security measures are in place to protect against outside threats.
- Also carries out other operational security activities to ensure that the organizations network is not compromised. Activities include administration and management of firewalls, Internet gateways, Internet based DDOS protection, Internet traffic advertisement and filtering, intrusion prevention and detection as well as ensuring that only secure network protocols permitted across the network.
- Configure Install and Support all Network Security Infrastructure.
- Responsible for administration of the firewall and monitoring of security tools.
- Security incident proactive monitoring and prevention.
- Stays current with technological changes that affect the security of the network, computers and other equipment.
- Revenue generation and cost reduction
Qualifications
- B.Sc Degree in IT Computer Science or related field.
- Professional certifications like Cisco CCNA, CCNP, CCSA, CCNA etc can be an added advantage.
Experience:
- 3-4 years IT security experience/ communication or network experience.
- Expert Knowledge of a variety of network management tools, test equipment, circuits and routers,
- Extensive knowledge of TCP/IP protocol stacks and firewall security in an inter-networking environment.
- Knowledge of quality of Service and experience designing/implementing QoS in an enterprise environment.
- Knowledge in checkpoint, Cisco switches and routers
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Developing Strategies
- Embracing Change
- Exploring Possibilities
- Generating Ideas
Technical Competencies:
- Incident and Problem Management
- IT Design Driven Development
- IT Knowledge
- IT Programme Management
- Service Management Processes
- Technical Analysis
- Trouble Shooting
- Use of Build and Test Automation.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Business Analyst
Job Ref ID: 80455814A-0001
Locations: Nigeria
Job Type: Full-time
Business Segment: Insurance & Asset Management
Job Description
- To facilitate and manage feature development and implementation as well as business team usage of Enterprise Solutions such as Salesforce and Robotic Process Automation (RPA) Technologies across all Stanbic IBTC IAM entities through application of Business Analysis, Process Improvement, Project/Product Management (Waterfall & Agile) and Change Management methodologies.
- Guide and direct the process of Business Requirements collation for bothSalesforce and RPA Implementation Projects as well as creating TechnicalUser stories to be used by Technical Personnel such as Administrators,Developers and Quality Assurance in building and testing Implemented Projects
Qualifications
- Minimum of B.Sc / B.Tech / B.Eng Degree
- Salesforce Ranger / Administrator / Business Analyst Certification
- Robotic Process Automation (RPA) Trainings & Certifications – Business Analysis Trainings & Certifications
- Project Management and/or Product Management Trainings & Certifications -Lean Six Sigma (Green /Black Belt) Trainings & Certifications.
Additional Information:
Behavioural Competencies:
- Adopting Practical Approaches
- Challenging Ideas
- Checking Things
- Documenting Facts
- Exploring Possibilities
Technical Competencies:
- Business Process Improvement
- Data Analysis
- Development
- Emerging Technology Monitoring
- IT Knowledge
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Head, Procurement & Vendor Management
Job Ref ID: 80456248A-0001
Location: Nigeria
Job Description
- The Head, Procurement & Vendor Management is responsible for leading and executing the organization’s procurement and vendor management strategy, ensuring the delivery of cost-effective, compliant, and value-driven sourcing solutions across the business.
- The role oversees procurement planning, strategic sourcing, contract management, vendor governance, supplier performance management, and procurement risk management while driving operational excellence, process improvements, and adherence to regulatory and corporate governance requirements.
- The incubent will lead vendor onboarding and due diligence processes, manage supplier relationships and performance, oversee competitive bidding and contract negotiations, and ensure the integrity of vendor data and procurement records.
- The role also provides leadership to the Procurement and Vendor Management team, partners with key stakeholders across Finance, Risk, Compliance, Legal, and business units, and delivers strategic insights, reporting, and continuous improvement initiatives that support business objectives and maximize value from supplier engagement.
Qualifications
- Type of Qualification: First Degree
- Field of Study: Procurement, Economics, Management, Accounting or a related field
- Master’s degree is an added advantage.
Experience Required:
- Minimum of 7-10 years’ progressive experience in Procurement, Strategic Sourcing, Vendor Management, Contract Management, Supplier Relationship Management, and Procurement Operations.
- Strong experience in supplier risk management, regulatory compliance, audit controls, and third-party risk management within a financial services or regulated industry environment.
- Hands-on experience managing procurement processes using SAP or other procurement and procure-to-pay systems.
- Demonstrated experience leading strategic sourcing initiatives, vendor negotiations, contract administration, supplier performance management, and cost optimization projects.
- Proven leadership experience managing procurement and vendor management teams and engaging senior stakeholders across Finance, Risk, Compliance, Legal, and business functions.
- Knowledge of the Pension, Financial Services, Asset Management, or Banking industry and relevant regulatory requirements is an added advantage.
Behavioural Competencies:
- Upholding Standards
- Generating Ideas
- Developing Strategies
- Taking Action
- Analysing Solutions.
Technical Competencies:
- Procurement & Strategic Sourcing
- Vendor & Supplier Management
- Written Communication
- Business Administration Skills
- Data Management.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Onboarding Specialist
Location: Nigeria
Job Type: Full-time
Business Segment: Personal & Private Banking
Job Description
- The Onboarding Specialist is responsible for New-To-Bank Onboarding requests from when the account is opened (0-30days).
- To maximize the opportunity to ensure all NTB customers are properly onboard from day 0 and ensure they are active on digital channels, carded, and to introduce the Platinum Support Centre as an alternative when the RMs cannot be reached, to ensure breaching the gap.
Key Responsibilities
- Grow channel adoption and carding based on introduction
- Provide a responsive service to clients in the portfolio to ensure that queries, problems and transactional banking requests are answered quickly and efficiently.
- Manage and monitor accounts not mapped to RMs/ Exited RMs and align monthly based on control policies
- Manage daily, weekly, monthly, quarterly reports, and continuous communication deployment through Sales force Marketing cloud platform. (Emails/SMS).
- Cross-sell existing Bank and group financial products and services to obtain greater share of wallet
Qualifications
- University Degree
Experience Required:
- Minimum of 2-4 years’ experience with banking products, compliance procedures, and regulations related to financial services management.
- Previous branch banking experience is required.
Behavioural Competencies:
- Articulating Information
- Embracing Change
- Establishing Rapport
- Following Procedures
- Managing Tasks
- Meeting Timescales
- Producing Output
- Seizing Opportunities
- Showing Composure
- Team Working
- Upholding Standards
- Valuing Individuals
Technical Competencies:
- Active Listening
- Banking Process & Procedures
- Customer Understanding ( Consumer Banking)
- Product and Services Knowledge
- Product Knowledge (Consumer Banking)
- Risk Identification
- Telephone Caller Handling.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Stanbic IBTC Bank Latest Recruitment 2026: Project Manager, Client Service Officer, Etc. Jobs
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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