Stanbic IBTC Bank Recruitment 2026: ommunity & Corporate Communication Manager, Solutions Architect, Etc. Jobs

Stanbic IBTC Bank Recruitment 2026: ommunity & Corporate Communication Manager, Solutions Architect, Etc. Jobs

Recruitment for Customer Service Officers at Stanbic IBTC Bank
Recruitment for Customer Service Officers at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking  group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Community & Corporate Communication Manager

Location: Nigeria
Job Ref ID: 80454580A-0001
Business Segment: Personal & Private Banking
Job Function: Marketing and Communications
Job Family: Marketing Operations

Job Description

  • To deliver real value to Stanbic IBTC Pension Managers by developing the Communication strategy and plan
  • To continually seek ways to improve the effectiveness of internal and external communication
  • To continually seek effective ways to create shared value in the communities in which we operate
  • To manage the execution of communications campaigns and projects – internal, media, social media
  • To manage the relationship with key stakeholders
  • Develop and implement marketing programs that utilize strategic digital channels to promote the brand’s retail product offerings.
  • Responsible for planning, implementing, managing and monitoring Stanbic IBTC Pension Manager’s retirement savings solutions across all available digital and social media channels in order to increase awareness, sales and customer retention, particularly among the youth – 18-35-year-old Nigerians.

Qualifications

  • Experience Description: 7- 10 years’ experience in a Marketing and Communications role.
  • Must have supported the management of a project budget of approximately N100 million
  • Must have experience in working in teams and driving campaigns, social media management, community engagement, content planning, moderation, reporting, and experience within a regulated financial services environment.

Additional Information:

  • Developing Strategies: This competency includes facets of behaviour such as being visionary and establishing effective plans that take into consideration long-term aspects. This competency also includes the need for individuals to focus on identifying trends.
  • Providing Insights: This dimension is about providing insight with regards to aspects that are likely to have an impact on the organisation. It is about making it clear to others what the implications of internal and external organizational environmental factors and processes are on the competitive position of the organisation. “Providing Insights” should be done with a focus on improving the situation
  • Articulating Information: This competency is about effectively expressing ideas and concerns, giving presentations, explaining things to others as well as showing confidence in the interaction with other people, both strangers and acquaintances alike.
  • Developing Relationships: This competency is about fostering relationships that benefit the organisation as well as an individual’s effectiveness and efficiency. More specifically, it includes personal networking behaviours, making contact with others and strengthening relationships.
  • Empowering Individuals: This competency emphasises the empowerment of others, which includes encouraging others, motivating as well as inspiring them.
  • Team Working: This competency is about working well in a team. In order to develop this competency, individuals are encouraged to acknowledge the views and contributions of others, and to involve others in decision-making
  • Taking Action: This competency is about taking action in service of achieving the organisation’s goals. It is about being energetic, showing initiative and being action oriented.
  • Generating Ideas: Copy description from Behavioural Competency Library

Technical Competencies:

  • Effective Business Communication: The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes.
  • Presentation Skills: The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
  • Brand Management: The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
  • Planning, Forecasting and Budgeting: The ability to plan financial objectives in terms of cost and/or revenue for the short, medium and long term.
  • Strategic Planning and Reporting: Knowledge and understanding of the process and thinking required to formulate objectives and priorities, and implement plans consistent with the long-term interests of the organisation in a global environment.
  • Copy from Technical Competency Library Competency Description: Copy from Technical Competency Library Proficiency Level: Choose an item.

Application Closing Date
Not Specified

How to Apply 
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Solutions Architect

Location: Nigeria
Employment Type: Full-time

Job Description

  • ​​The architect will be responsible for linking the business mission, strategy, and processes of the bank to the IT strategy; documents and monitors this using multiple architectural models, views and methods that show how the bank’s current and future needs will be met in an efficient, sustainable, agile, and adaptable manner​
  • ​​​Ensure new systems adhere to architecture principles and golden rules and Define, analyze, and review architecture and technical requirements
  • ​Assessing the requirements and presenting architectural recommendations that are in line with the strategic vision for the bank and complies with wider best practice.
  • ​Draft architectural, technical designs, and other systems integration related documents for projects and work requests.
  • ​Participate in the governance arrangements set up to ensure that the system architecture delivers the desired benefits to the bank.
  • ​Researching, evaluating, and recommending systems/equipment/technologies to deliver business needs.
  • ​​​Involve and recommend enterprise’s server hardware, operating system for the Enterprise Application
  • ​Define Architecture Requirements, through Identifying technology components or patterns require, Mapping technology component requirements to approved standards
  • ​Performing GAP Analysis to existing environments and creating a GAP Analysis Report. Including driving the resolution of escalated gaps through action plans and discussing the report with the necessary stakeholders

Qualifications

  • B.Sc. Degree Computer Science or related field
  • ​​Professional certification such as TOGAF Certified Architect, CISSP Architecture, AWS certified solutions Architect, Azure certified solutions architect, Project management Professional (PMP)​ can ne an added advantage.

Experience:

  • 5-7 years Experience in multiple IT disciples e.g. Dev Hardware, analysis, design, service management, architecture.
  • Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams. Experience gained in the management of platforms and operating systems.
  • Experience in designing innovative solutions within technology businesses such as Authentication Systems, System, Platform, and Account Migrations, Enterprise Solution Architecture (ESA), Business Architecture, Information Architecture, Application Architecture or Technology Architecture with a balanced mix of skills covering technologies and industry knowledge.

Additional Information:
Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Checking Things
  • Developing Expertise
  • Documenting Facts
  • Embracing Change

Technical Competencies:

  • Emerging Technology Monitoring
  • Information Technology Architecture
  • Internal & External IT Environment
  • IT Applications
  • IT Knowledge
  • Solutions Assessment
  • Stakeholder Management (IT).

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Non-Financial Risk Manager, Business & Commercial Banking

Location: Nigeria
Employment Type: Full-time

Job Description
Implementation, validation and monitoring of non-financial risk management processes within the Business and Commercial Banking (BCB) business.

  • Continuously improving the operational risk processes with the intention of adding value to the BCB business whilst introducing practices that are fit for purposes in line with leading global practices
  • Provide oversight on key functional areas within the business to proactively manage the risk, protect the business and enable robust business performance
  • Ensure that the business management is fully appraised of the operational risk status
  • Provide operational risk tools training support to the business
  • Validate reported operational incidents and exceptions, perform root-cause analyses, and identify potential opportunities for improvements to upstream processes/systems.
  • Provide adequate operational risk review and evaluation of new product releases, and emerging risks due changes to products and service offerings within the business.
  • Ensure that Business and Commercial Banking operational risk deliverables and strategies are met
  • Perform sample-based back-testing analysis on specific operationally vulnerable areas to pre-empt the development of standards, procedures and process maps where operational gaps exist across businesses

Qualifications

  • B.Sc Degree in Business Commerce,  Risk Management or a related field.
  • 2-4years basic understanding of BCB business, risk analysis & reporting, good understanding of banking operations and the ability to identify risks, partner with business to act as a trusted adviser

Additional Information:
Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Checking Things
  • Convincing People
  • Developing Expertise
  • Embracing Change
  • Examining Information

Technical Competencies:

  • Analysing Insurable Risk
  • Evaluating Risk Management Effectiveness
  • Risk Awareness
  • Risk Identification
  • Risk Management
  • Risk Measurement
  • Risk Reporting
  • Risk/ Reward Thinking

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Job Title: Digital Collections Team Lead

Location: Nigeria

Job Description

  • To manage and control credit rehabilitation strategies within the Call Centre environment with the aim of maximizing effectiveness and efficiency using digital collections solutions.
  • To manage debt recovery in the Bank’s lost accounts portfolio To work with the Head, CHNW Business Support & Resolution in providing and maintaining digital collections solutions To interact with other teams/sub-teams to ensure that the team’s goals and TAT deliverables are not adversely impacted.

Responsibilties

  • Effectively supervise the Collections sub-team to ensure all assigned pre-NPL and new to NPL accounts are adequately dealt.
  • Frequently develop digital solutions to address delinquency in the Pre-NPL and new to NPL portfolio.
  • Ensure the supervised team adheres to the Bank’s policies and procedures and aligns with the Bank’s values.
  • Liaison with the MISBS&R team to ensure effective reporting for the CHNW BS&R team.
  • Monitor and manage the Digital loans portfolio.
  • Supervise the team and ensure compliance with statutory and regulatory requirements to avoid sanctions.
  • Supervise collections/recoveries actions on all Non-Performing Loans/Written-Off (NPL/AWOR) accounts as and when may be required.
  •  Actively engage with relevant stakeholders within the Group in a timely manner to maximize collections/recoveries of delinquent accounts.
  • Actively engage with relevant stakeholders and vendors outside the Group in a timely manner to maximize collections/recoveries of delinquent accounts.

Qualifications

  • BSc Degree in Business, Commerce or related fields
  • Relevant professional certification can be an added advantage.

Experience:

  • Minimum of two years’ experience in a bank collections & recoveries centre.

Behavioural Competencies:

  • Articulating Information
  • Checking Things
  • Documenting Facts
  • Embracing Change
  • Following Procedures
  • Interpreting Data
  • Producing Output

Technical Competencies:

  • Business Administration Skills
  • Collections
  • Knowledge Management Systems
  • Legal Collections
  • Operating Cash Flow Analysis
  • Product and Services Knowledge
  • Risk Awareness
  • Written Communication.

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should:
Click here to apply online

 

 

 

Job Title: Manager, Relationship, Ecosystems – South

Location: Port Harcourt, Rivers
Employment Type: Full-time
Business Segment: Business & Commercial Banking

Job Description

  • To contribute to the growth in revenue via existing/new to bank sales as well as assets and liabilities.

Qualifications

  • First Degree in any field.
  • 7 – 10 years of experience in in relationship management and sales.

Additional Information:
Behavioural Competencies:

  • Generating Ideas
  • Developing Strategies
  • Interacting with people
  • Directing People
  • Making Decisions.

Technical Competencies:

  • Customer Understanding
  • Product Knowledge
  • Customer Acceptance and Review
  • Product Related Systems.

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should:
Click here to apply online

 

 

Stanbic IBTC Bank Recruitment 2026: ommunity & Corporate Communication Manager, Solutions Architect, Etc. Jobs

 

 

 

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Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
  • It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
  • All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
  • We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
  • Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
  • We are an equal opportunity employer that values ​​inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
  • Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
  • We encourage all applicants to apply and do not discriminate in any recruitment process.
  • Applications submitted after the deadline will not be considered.
  • Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
  • Only qualified candidates will be invited for an interview

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