Vacancies at CIG Motors Company Limited

CIG Motors Company Limited is a leading player in the automotive industry, dedicated to providing premium quality products that offer value for money. We are the exclusive premiere representative of leading Chinese automotive giants, including GAC Motors, JMC Motors, Dongfeng Motors, FAW Group, and Wuling Motors, within the Nigeria and Africa market. With a commitment to excellence, innovation, and customer satisfaction, we are at the forefront of transforming mobility across Africa.

We are recruiting to fill the position below:

Job Title: Government & Public Relations Director

Location: Nigeria 

Job type: Full-time

Job Summary

• As the Government & Public Relations Director, you will play a pivotal role in shaping CIG E-Mobility’s public image and driving brand awareness. You will develop and execute strategic PR campaigns that align with our business objectives and enhance our reputation.
• You will also play a pivotal role in shaping and executing the government relations strategy for our organization.
• You will work closely with government officials, policymakers, and other stakeholders to advocate for the organization’s interests and objectives.

Key Responsibilities

• Strategic PR Planning: Develop and implement comprehensive PR strategies that support the business goals and enhance our brand visibility.
• Media Relations: Build and maintain strong relationships with key media outlets, journalists, and influencers. Secure positive media coverage and manage media inquiries effectively.
• Government Relations Strategy: Develop and implement a comprehensive government affairs strategy that aligns with the organization’s goals and priorities.
• Policy Analysis: Monitor legislative and regulatory proposals at the local, state, and federal levels, and provide in-depth analysis of their potential impact on the organization.
• Crisis Communication: Develop and execute crisis communication plans to address potential challenges and protect the company’s reputation.
• Brand Storytelling: Craft compelling narratives that highlight brand’s unique value proposition, innovation, and impact on the community.
• Social Media Engagement: Oversee the management of our social media presence, and driving consistent engagement with our target audience.
• Event Management: Provide strategic advice on PR-related events, including press conferences, product launches, and industry conferences.
• Measurement and Analysis: Track PR metrics, analyze campaign effectiveness, and provide insights to inform future strategies.

Qualifications and Experience

• Bachelor’s Degree in Public Relations, Communications, Journalism, Public Administration or any related field.
• Minimum of 10 years experience in PR or corporate communications, with a focus on technology or transportation industries.
• Proven track record of developing and executing successful PR campaigns.
• In-depth knowledge of relevant government policies and a demonstrated ability to analyze and communicate complex policy matters.
• Proven ability to establish and maintain effective relationships with government officials, policymakers, and industry stakeholders.
• Strong media relations skills and ability to build relationships with journalists.
• Crisis communication experience and ability to handle high-pressure situations.
• Strong understanding of social media platforms and digital PR.

Competencies:

• Strong strategic thinking and problem-solving skills, with the ability to develop and execute effective government affairs strategies.
• Excellent written and verbal communication skills, including the ability to clearly and persuasively communicate the organization’s positions to diverse audiences.
• Ability to work independently and as part of a team.

Benefits

• Competitive Salary
• 13th Month Allowance
• Leave Allowance
• Monthly Performance Bonus
• Retirement Savings
• Robust Medical Coverage
• Daily Lunch
• Staff Transportation
• Employee Car Ownership Scheme
• Learning & Development Budget
• Group Life Insurance
• Paid Time Off
• Opportunity to work in a fast-paced and dynamic environment

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Customer Success Manager

Location: Nigeria 
Job type: Full-time

Job Summary

• The Customer Success Manager is responsible for ensuring that customers achieve their desired outcomes through the use of CIG Motors’ products and services.
• This role plays a critical part in fostering long-term relationships, ensuring high levels of client satisfaction, and driving retention and upselling opportunities.
• The Customer Success Manager will lead the customer service team while collaborating with sales, aftersales, and technical teams to deliver an outstanding customer experience, while also identifying growth opportunities for both customers and the business.

Key Responsibilities

• Understand customer needs, objectives, and challenges to provide tailored solutions that maximize value from CIG Motors’ offerings.
• Conduct regular check-ins and business reviews with clients to discuss progress and assess customer health.
• Lead the customer onboarding process, ensuring that new clients are effectively integrated and set up for success.
• Develop and deliver product training sessions to ensure clients can fully utilize the company’s services.
• Identify opportunities to upsell and cross-sell additional products and services to existing customers, driving incremental revenue.
• Develop strategies to increase customer retention and reduce churn, ensuring long-term partnerships.
• Monitor customer satisfaction metrics and proactively address issues before they escalate.
• Act as an escalation point for customer issues, ensuring timely resolution and feedback to the client.
• Collaborate with internal teams, including technical support and sales, to resolve client concerns and ensure a seamless experience.
• Collect and analyze customer feedback to identify trends and areas for improvement in product offerings or service delivery.
• Act as a customer advocate, representing client interests internally and influencing product development and business strategies.
• Monitor key performance indicators (KPIs) such as customer satisfaction scores (CSAT), Net Promoter Score (NPS), and customer health scores to assess the success of customer initiatives.
• Provide regular reports and insights to the management team on customer success metrics and areas for growth.
• Contribute to the development of customer-focused programs and initiatives aimed at driving business growth and enhancing customer loyalty.

Requirements

• Bachelor’s Degree in Business, Marketing, or a related field.
• Proven experience (minimum 7 years) in customer success, account management, or a related role within the automotive, technology, or service industry.
• Strong track record in building and maintaining client relationships, with a focus on driving value and achieving customer outcomes.
• Excellent problem-solving skills and the ability to navigate complex customer issues.
• Strong communication, presentation, and interpersonal skills.
• Experience with CRM tools (e.g., Zoho, Salesforce) and customer success software is a plus.

Benefits

• Competitive Salary
• 13th Month Allowance
• Leave Allowance
• Monthly Performance Bonus
• Retirement Savings
• Robust Medical Coverage
• Daily Lunch
• Staff Transportation
• Employee Car Ownership Scheme
• Learning & Development Budget
• Group Life Insurance
• Paid Time Off
• Opportunity to work in a fast-paced and dynamic environment

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Analyst

Location: Nigeria 
Job type: Full-time

Job Summary

• The Sales Analyst will be responsible for analyzing sales data, market trends, and customer behavior to support the development and execution of effective sales strategies.
• This role requires a detail-oriented individual with strong analytical skills who can provide insights to optimize sales performance, forecast market trends, and identify opportunities for growth.

Key Responsibilities

• Analyze sales data, identify trends, and provide actionable insights to improve sales performance.
• Generate reports on key sales metrics, including revenue, profitability, and market share.
• Track and evaluate the effectiveness of sales strategies and promotional campaigns.
• Conduct market research to identify trends, customer preferences, and emerging market opportunities.
• Collaborate with the sales team to forecast future sales performance and market demand.
• Assist in developing data-driven strategies to maximize sales efficiency and growth.
• Monitor competitor activities and market conditions to help identify potential threats and opportunities.
• Support the sales team with analysis to refine sales targets and align efforts with business goals.
• Support the sales team in achieving their targets through data-backed strategies and recommendations.

Requirements

• Bachelor’s Degree in Business Administration, Economics, Statistics, or a related field.
• Professional certifications such as Certified Sales Analyst (CSA), Certified Business Analysis Professional (CBAP), Certified Data Analyst (CDA), would be an advantage.
• Minimum of 3 years in sales analysis, business intelligence and data analysis, preferably within the automotive industry.
• Strong proficiency in data analysis tools, including Excel, SQL, and business intelligence platforms.
• Excellent analytical, problem-solving, and communication skills.
• Familiarity with CRM systems and sales forecasting techniques.
• Ability to translate complex data into actionable insights.
• Knowledge of the Nigerian market and automotive industry is an advantage.

Benefits

• Competitive Salary
• 13th Month Allowance
• Leave Allowance
• Monthly Performance Bonus
• Retirement Savings
• Robust Medical Coverage
• Daily Lunch
• Staff Transportation
• Employee Car Ownership Scheme
• Learning & Development Budget
• Group Life Insurance
• Paid Time Off
• Opportunity to work in a fast-paced and dynamic environment

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: IT Specialist

Location: Nigeria
Employment Type: Full Time

Job Summary

• The IT Infrastructure Specialist will be responsible for developing, implementing, and maintaining the IT infrastructure strategy and processes for the organization.
• This role will require a deep understanding of networking technologies, infrastructure components, and IT operations.
• The specialist will work closely with IT teams and business units to ensure that the IT infrastructure aligns with the organization’s goals and supports its operations effectively.

Key Responsibilities
IT Infrastructure Strategy:

• Develop and implement a comprehensive IT infrastructure strategy that supports the organization’s business objectives and growth plans.
• Conduct infrastructure assessments to identify areas for improvement and optimization.
• Develop and maintain IT infrastructure roadmaps and standards.

Networking:

• Design, implement, and manage network infrastructure, including routers, switches, firewalls, and load balancers.
• Ensure network security and compliance with industry best practices and regulatory requirements.
• Troubleshoot and resolve network issues promptly.

IT Processes:

• Develop and implement IT processes for infrastructure management, including change management, incident management, and problem management.
• Ensure adherence to ITIL best practices and frameworks.
• Continuously improve IT processes to enhance efficiency and effectiveness.

Infrastructure Management:

• Oversee the day-to-day operations of the IT infrastructure, including hardware, software, and network components.
• Monitor infrastructure performance and capacity to ensure optimal utilization.
• Manage infrastructure projects and initiatives.

Vendor Management:

• Manage relationships with IT infrastructure vendors and service providers.
• Negotiate contracts and ensure vendor performance.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3 – 5 years of experience in IT infrastructure management, with a strong focus on networking.
• In-depth knowledge of networking technologies, including TCP/IP, routing protocols
• Experience with network security technologies, such as firewalls, intrusion detection/prevention systems.
• Strong understanding of IT infrastructure best practices and standards.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Desired Skills:

• Experience with cloud computing platforms (e.g., AWS, Azure, GCP).
• Certifications in networking (e.g., CCNA, CCNP) or IT infrastructure management (e.g., ITIL) would be n added advantage.

Benefits

• Competitive Salary
• 13th Month Allowance
• Leave Allowance
• Monthly Performance Bonus
• Retirement Savings
• Robust Medical Coverage
• Daily Lunch
• Staff Transportation
• Employee Car Ownership Scheme
• Learning & Development Budget
• Group Life Insurance
• Paid Time Off
• Opportunity to work in a fast-paced and dynamic environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Executive Assistant

Location: Nigeria 
Job type: Full-time

Job Summary

• The Executive Assistant (EA) will play a pivotal role in supporting the daily operations and strategic initiatives of the Senior Adviser on Government Relations.
• This position requires a highly organized, proactive, and confidential individual who can anticipate the needs of their executive and manage their schedule efficiently.

Key Responsibilities

• Oversee the day-to-day operations of the Executive’s office, including maintaining a clean and organized workspace.
•  Manage office supplies and equipment.
• Coordinate office maintenance and repairs.
• Coordinate meeting logistics, including room reservations, catering, and audiovisual equipment.
• Prepare meeting agendas and minutes.
• Maintain a comprehensive calendar of the Executive’s commitments, ensuring timely and accurate scheduling.
• Arrange travels, including flights, accommodations, and transportation.
• Prepare and process travel expense reports.
• Coordinate visas and passports as needed.
• Draft and prepare correspondence, including emails, letters, and memos.
• Manage and prioritize incoming calls and emails.

Requirements

• Proven 2-4 years of working experience as an Executive Assistant or similar administrative role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.
• A proactive and problem-solving mindset.

Benefits

• Competitive Salary
• 13th Month Allowance
• Leave Allowance
• Monthly Performance Bonus
• Retirement Savings
• Robust Medical Coverage
• Daily Lunch
• Staff Transportation
• Employee Car Ownership Scheme
• Learning & Development Budget
• Group Life Insurance
• Paid Time Off
• Opportunity to work in a fast-paced and dynamic environment

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: B2G Relationship Manager

Location: Nigeria 
Job type: Full-time

Job Summary

• The B2G Relationship Manager is responsible for building and maintaining relationships with government bodies, agencies and key personnel for business purposes.

Key Responsibilities

• Develop and maintain strong relationships with government officials, procurement managers, and other key decision-makers within government agencies.
• Understand the government’s procurement processes and requirements to effectively position the CIG’s products to meet government quality standards.
• Attend industry events, conferences, and networking functions to expand the company’s government network.
• Identify and pursue potential business opportunities with government agencies, including bids, tenders, and RFPs.
• Conduct market research to identify government needs and align the company’s offerings accordingly.
• Develop and submit compelling proposals and presentations to government agencies.
• Negotiate favorable terms and conditions for government contracts, ensuring that the company’s interests are protected.
• Manage the contract lifecycle, including contract execution, performance monitoring, and dispute resolution.
• Ensure that government customers are satisfied with the company’s products, services, and support.
• Address any government-related concerns or complaints promptly and effectively while maintaining strong relationships
• Build alliance with government and automotive regulatory bodies and adhere to all procurement guidelines

Qualifications and Experience

• Bachelor’s Degree in Marketing, International Relations, Business Administration, or a related field.
• Master’s degree in a relevant field is preferred.
• Minimum of 7 years of experience in sales, business development, or customer relationship management, preferably in the automotive industry.
• Strong networking ability and access to government agencies and other public-private sectors.
• Passionate about driving sales and smart in closing business deals
• Must have a good communication command.

Competencies:

• Leadership
• Relationship management
• Business acumen
• Effective Communication.

Benefits

• Competitive Salary
• 13th Month Allowance
• Leave Allowance
• Monthly Performance Bonus
• Retirement Savings
• Robust Medical Coverage
• Daily Lunch
• Staff Transportation
• Employee Car Ownership Scheme
• Learning & Development Budget
• Group Life Insurance
• Paid Time Off
• Opportunity to work in a fast-paced and dynamic environment

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: B2G Relationship Manager

Location: Nigeria 
Job type: Full-time

Job Summary

• The B2G Relationship Manager is responsible for building and maintaining relationships with government bodies, agencies and key personnel for business purposes.

Key Responsibilities

• Develop and maintain strong relationships with government officials, procurement managers, and other key decision-makers within government agencies.
• Understand the government’s procurement processes and requirements to effectively position the CIG’s products to meet government quality standards.
• Attend industry events, conferences, and networking functions to expand the company’s government network.
• Identify and pursue potential business opportunities with government agencies, including bids, tenders, and RFPs.
• Conduct market research to identify government needs and align the company’s offerings accordingly.
• Develop and submit compelling proposals and presentations to government agencies.
• Negotiate favorable terms and conditions for government contracts, ensuring that the company’s interests are protected.
• Manage the contract lifecycle, including contract execution, performance monitoring, and dispute resolution.
• Ensure that government customers are satisfied with the company’s products, services, and support.
• Address any government-related concerns or complaints promptly and effectively while maintaining strong relationships
• Build alliance with government and automotive regulatory bodies and adhere to all procurement guidelines

Qualifications and Experience

• Bachelor’s Degree in Marketing, International Relations, Business Administration, or a related field.
• Master’s degree in a relevant field is preferred.
• Minimum of 7 years of experience in sales, business development, or customer relationship management, preferably in the automotive industry.
• Strong networking ability and access to government agencies and other public-private sectors.
• Passionate about driving sales and smart in closing business deals
• Must have a good communication command.

Competencies:

• Leadership
• Relationship management
• Business acumen
• Effective Communication.

Benefits

• Competitive Salary
• 13th Month Allowance
• Leave Allowance
• Monthly Performance Bonus
• Retirement Savings
• Robust Medical Coverage
• Daily Lunch
• Staff Transportation
• Employee Car Ownership Scheme
• Learning & Development Budget
• Group Life Insurance
• Paid Time Off
• Opportunity to work in a fast-paced and dynamic environment

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online