Vacancies at FairMoney Microfinance Bank

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Title: Software Engineer – Backend (.NET)

Location: Nigeria
Employment Type: Full-time

Roles and Responsibilities

• Developing high-quality features by working with our Product team to better serve customers.
• Building a platform on which each market can plug its specific features while maintaining a solid common core product.
• Tackling complex financial processes with the right patterns and appropriate solutions.
• Helping drive the architecture and technology choices that enable a world-class experience for our customers.
• Being responsible for designing, developing, and deploying medium to large-sized projects.
• Helping define engineering best practices and providing technical mentorship to other members of the engineering team.
• Contributing to continuous improvements to an infrastructure that can handle millions of clients.
• Analyzing and improving efficiency, scalability, and stability of monitoring, continuous integration, and platform integration.

Requirements

• Bachelor’s / Master’s Degree in Computer Science, Maths, or related technical domain.
• You have 6+ years of experience in backend software development with C#.
• You have 2+ years of experience working in Fintech.
• You have 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems.
• You have excellent verbal and written communication skills.
• You have excellent problem-solving skills and object-oriented design skills.

Our Technical stack:

• Our customer-facing product is an Android and IOS application.
• It communicates with a .Net Core (C#) backend.
• We are hosted on Azure cloud: we use Azure SQL, Azure DevOps, Azure app service, and some other great services that Azure cloud offers.

Preferred Qualifications:

• Experience being a part of building complex software systems that have been successfully delivered to customers;
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations;
• Experience with cloud providers, preferably Azure, alternatively AWS/Azure;
• Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, create technical designs and specifications.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development.

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: State Head – Merchant Acquiring

Locations: Calabar – Cross River, Anambra, Owerri – Imo, Yenegoa – Bayelsa and Enugu
Employment Type: Full-time

Description

• The State Head for Large Merchant Acquisition will spearhead the acquisition efforts for high-value merchants across various key sectors, focusing on those with a minimum monthly turnover of N6 million per terminal and N30 million per month.

Key Responsibilities

• Industry Focus: Lead merchant-acquiring efforts in key sectors, including but not limited to transportation, travel agencies, luxury bus operators, logistics, courier services, and ride-sharing platforms (e.g., Bolt & Uber).
• Relationship Building: Develop robust relationships with top merchants in the targeted sectors, fostering connections with key decision-makers.
• Team Management: Oversee a team of Key Account Managers responsible for acquiring and managing large merchants within the designated verticals.
• Network Development: Leverage an extensive network to identify opportunities, understand merchant needs, and promote the organization’s solutions for mutual satisfaction.
• Industry Engagement: Actively participate in industry-related events to expand relationships with key merchants, staying updated on sector trends and challenges.
• Association Partnerships: Collaborate with major associations within the targeted verticals to facilitate merchant acquisition and strengthen industry connections.
• Key Account Maintenance: Manage relationships with key accounts, ensuring their satisfaction and promptly addressing any concerns.
• Complaint Resolution: Timely resolution of merchant complaints, ensuring high customer satisfaction.
• Network Expansion: Continuously build networks within the assigned verticals, identifying new opportunities for merchant acquisition.
• Product Knowledge: Develop a comprehensive understanding of the organization’s products and services, guiding others and effectively communicating value propositions to merchants.

Requirements

• Bachelor’s Degree in Sales and Marketing or related fields.
• 8-10 years of experience in Merchant Business within Fintech or a Commercial Bank, with a focus on managing large merchants.
• Strong communication and interpersonal skills.
• Proven track record of success in key account management, preferably within the fintech industry.
• Experience in managing high-performing sales teams.
• Flexibility, result-oriented mindset, and a strong work ethic.
• Self-motivated and capable of working independently to meet and exceed sales targets.
• Previous experience in Customer Service is a plus.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development.

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Repair Specialist

Location: Nigeria
Employment Type: Full Time

Roles and Responsibilities

• POS systems, maintenance, troubleshooting, diagnosis, and hardware and software repair.
• Document, prioritize, and follow up on all support tickets.
• Propose and evaluate technical solutions and alternatives.
• Working knowledge of Regular, Android POS devices is an added advantage.
• Manage all on-site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Supports and maintains merchant’s POS systems and terminals.
• Perform diagnosis, troubleshooting, hardware repairs of POS systems, backup, and other maintenance tasks.
• Managing the maintenance of all the POS terminals via the Terminal management system with firmware and application upgrades.
• Provide System Administration for the POS Terminal Management system.
• Monitor and report on activities and provide relevant management information for the solutions.
• Serve as advisor to our employees by answering all of their sales-related questions and concerns.

Requirements

• Proven experience as a POS Repair Specialist or relevant role, with at least 3 years of experience.
• Expertise in troubleshooting and repairing various types of technical equipment.
• Hands-on experience with testing, and maintaining POS systems.
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, when necessary.

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruiting Process

• A screening call with the Senior Recruiter ~ 30 minutes
• Technical interview with the hiring manager ~ 60 minutes

Job Title: Head of Product

Location: Nigeria
Employment Type: Full-time

About The Role

• We are seeking an experienced and dynamic Product leader to join our growing POS merchant & agency business in Nigeria. As we embark on our transformation journey to become a leading business bank in addition to our core POS services, we need a visionary leader who possesses a deep understanding of fintech, core payment systems, and business banking.
• The ideal candidate will play a crucial role in shaping our product strategy, driving innovation, and delivering exceptional financial services to merchants and businesses across Nigeria and other parts of Africa as we expand

Roles and Responsibilities
Product Strategy:

• Develop and execute a comprehensive product strategy that aligns with the company’s vision of becoming a leading business bank.
• Identify growth opportunities, market trends, and customer needs to enhance our product offerings.
• Fintech Expertise: Leverage fintech knowledge and industry insights to drive product innovation and digital transformation. Identify emerging technologies that can improve our financial services and optimise business processes.
• Business Banking Expansion: Lead the expansion of our product portfolio to include business banking services such as deposits, lending, trade finance, and other financial solutions tailored to meet the needs of small and medium-sized businesses.
• Core Payment Solutions: Oversee the enhancement and maintenance of our core payment systems, including POS terminals, to ensure seamless and secure transactions for our customers.
• Market Research: Conduct market research and competitive analysis to understand customer preferences, identify market gaps, and inform product development decisions.
• Customer-Centric Approach: Champion a customer-centric approach to product development, ensuring that all initiatives are focused on delivering value and an exceptional user experience to our merchant and business customers.
• Cross-Functional Collaboration: Collaborate closely with engineering, design, marketing, and operations teams to deliver new products and features in a timely manner.
• Regulatory Compliance: Stay updated on relevant financial regulations and ensure that our products and services adhere to all compliance requirements.
• Performance Tracking: Define key performance indicators (KPIs) and metrics to track the success of new product launches and overall product performance.
• Team Leadership: Build and lead a high-performing product team, fostering a culture of innovation, collaboration, and continuous improvement.
• Despite all of the above superpowers, you have no chip on the shoulder & are fun to work with.

Requirements
Preferred background & experience:

• Bachelor’s or Master’s degree in Business, Finance, Computer Science, or a related field.
• Proven experience 5+ in fintech, product management, and business banking, preferably in the Nigerian or African market or emerging markets
• Strong understanding of core payment systems, financial technologies, and digital banking platforms.
• Track record of successfully launching and scaling financial products and services.
• Excellent strategic thinking, problem-solving, and decision-making abilities.
• Strong leadership skills with the ability to motivate and inspire cross-functional teams.
• Exceptional communication and interpersonal skills.
• Experience with regulatory compliance in the financial services industry.
• Flexibility to adapt to a fast-paced and evolving business environment.
• Passion for driving financial inclusion and making a positive impact on businesses and communities.

Requirements

• Bachelor’s degree in Business, Finance, Computer Science, or a related field. A Master’s degree is a plus.
• Proven experience as a Product Manager in the lending industry, preferably within the fintech sector.
• In-depth knowledge of lending products and services, including consumer and small business lending, credit scoring models, and risk assessment.
• Demonstrated experience in developing and launching successful fintech products.
• Strong analytical and data-driven decision-making skills.
• Familiarity with the Nigerian and African fintech markets and an understanding of local customer preferences and behaviors is a bonus but not essential
• Excellent leadership and communication skills with the ability to collaborate effectively with cross-functional teams.
• Experience in managing and motivating high-performing product teams.
• Creative problem solver mindset with a data-driven and KPI-oriented approach using such tools as SQL, Python and Excel
• Entrepreneurial mindset and commitment to getting hands dirty at all times;

Recruitment Process:

• Screening call with Recruiter: 30 minutes.
• Technical interview with the product team: 45-60 minutes.
• Assignment (takeaway).
• Final interview with Director of Product: 45-60 minutes.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Hybrid work
• Paid Time Off.

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Location: The position is open to candidates in Nigeria or other locations globally.
  We look forward to welcoming a visionary Product Lead who will play a key role in shaping our company’s future as a leading business bank while continuing to excel in the POS agency business.
• If you believe you have the expertise and passion for this role, we encourage you to apply and be part of our exciting journey!