Vacancies at Finchglow Holdings

Vacancies at Finchglow Holdings

Finchglow Holdings is a premier aviation company providing comprehensive travel management, cargo services, and training across all sectors of the economy, including corporate entities, trade partners, and individuals. Our corporate headquarters is situated in Ikoyi, southwest Lagos. The group consists of six (6) subsidiaries specializing in various aspects of the aviation industry downstream, along with two (2) affiliates, one of which operates in the upstream aviation sector. We maintain a strong presence across nine (9) locations, including five (5) in Lagos, two (2) in Abuja, and one each in Kano and Port Harcourt.

We are recruiting to fill the position below:

Job Title: Head of Business

Location: Lagos
Employment Type: Full-time

Job Purpose

• As a Head of Business, you are responsible for spearheading the growth of businesses by sourcing and securing Travel accounts to increase the profitability of the organization totaling billions of Naira in profit as well as develop and implementing strategies to further improve profitability and brand awareness.

Key Responsibilities

• Identify and acquire new customers and also ensure their profitability is maintained
• Actively contribute to the growth strategy and wider business plan of the company
• Supervise call plan of both the Sales & Operations team
• Identify potential Corporate Clients, assess their creditworthiness and target them for closure within a set timeframe
• Provide accurate forecasts and ensure that all subsidiary’s targets are met
• Develop, Establish and Enforce goals, as well as, policies & procedures for Travelden
• Conduct weekly/monthly sales meetings and training
• Deal with clients’ complaints as a matter of urgency in accordance with company policy
• Define KRAs for your team in sync to the annual target provided for Travelden.
• Acquire Large Multinational Corporate Accounts and handling hardcore negotiations
• Stay updated with recent market/industry trends, competitors & leading customer strategies
• Preparation of weekly and monthly report
• Setting out a long-term, strategic marketing vision for the company in line with growth objectives
• Analyze customer research, the market and competitor data and making recommendations that drive the growth of the brand
• Leading all marketing activities and measuring performance through developing appropriate marketing metrics
• Maintaining, developing and researching potential new strategic relationships within the sector to help drive the growth of the brand
• Review and analyze sales performances against programs, quotes and plans to determine the effectiveness
• Create a succession planning scheme for all supervisory roles in Travelden
• Perform any other related duties as assigned

Qualifications & Certification

• First Degree in Business Management, Marketing, or a related field. MBA or Professional membership/certification is an added advantage.

Experience:

• At least 7 years of professional experience in a similar role, with 4 years in a supervisory role
• Experience in the travel industry is an added advantage

Skills & Knowledge:

• Strong Business and Finance Acumen
• Exposure and curiosity
• Tech Savvy
• Strategic thinking and Analytical skills
• Strong prospecting skills and Excellent closing skills
• Exceptional verbal, written, & presentation communication skills
• Excellent customer service delivery focus
• Strong organizational and time management skills with ability to manage multiple projects and set priorities
• Excellent attitude and work ethics
• Excellent Leadership, Managerial, and Supervisory Skills
• Result oriented & target driven.

Application Closing Date
16th August, 2024.

Method of Application
Interested and qualified candidates should send their CV to: careers@finchglowholdings.com using the Job Title as the subject of the email.

Job Title: Digital Marketing Executive

Location: Lagos
Employment Type: Full-time

Job Purpose

• As a Digital Marketing Executive, you will be responsible for running various marketing campaigns over various platforms to gain visibility and return on investment.
• You will also be responsible for creating original text and video content, managing posts and responding to followers on all platforms.

Key Responsibilities

• Carryout SEO/Digital Marketing Campaigns that will drive engagement, increase visibility and lead to leads conversion
• Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns
• Perform ongoing keyword discovery, expansion and optimization, optimize copy and landing pages for search engine marketing
• Stay up to date with emerging technologies and trends in design tools and applications and use of them to maximize output
• Monitor, increase web/engagement metrics; bounce rate, page time, visit duration, views for each subsidiary
• Create campaigns and calls-to-action that drive target audience to our sites and generate leads for each subsidiary
• Brainstorm new digital marketing platforms and ways to capture customer attention
• Create, proofread and edit for various digital marketing content to ensure consistency in branding
• Research and implement search engine optimization recommendations
• Generate and share contents for each subsidiary’ blog
• Set up and optimize each subsidiary’s pages within each platform to increase the visibility of company’s social content
• Analyze digital marketing campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement
• Work with other departments to develop digital marketing timelines coinciding with new service releases, ad campaigns, or other brand messages
• Write post for each subsidiaries’ blog
• Collaborate with other teams, like operations and sales to ensure brand consistency.
• Periodic measurement of digital marketing campaign performance and evaluation of the performance against goals and other key performance indicators.
• Carry out responsibilities as assigned by the Digital Marketing Manager

Qualifications / Certification

• First Degree in Mass Communications or in a related field.
• Professional membership/certification is an added advantage.

Experience:

• Minimum of 2 years’ relevant experience.
• Experience in the travel industry and working with multiple stakeholders is an added advantage.

Skills & Knowledge:

• Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients.
• Conversant with Digital Media platforms.
• In-depth experience with website analytic tools.
• Excellent oral and written communication skills.
• Strong organizational and time management skills.
• Excellent attention to detail.
• Highly innovative.
• Proficiency in personal productivity tools such as Microsoft Word, Excel, PowerPoint, etc.

Application Closing Date
16th August, 2024.

Method of Application
Interested and qualified candidates should send their CV to: careers@finchglowholdings.com using the Job Title as the subject of the email.

Job Title: Sales Account Manager

Location: Lagos
Employment Type: Full-time

Job Description

• The Account Manager is responsible for managing and providing strategy for all of TCS Finchglow Travels, key corporate accounts through client communications, budget management, conflict resolution, revenue growth, and TCS compliance on account deliverables.
• They coordinate communication between the sales and marketing teams (Destination & Protocol) and accounts and are responsible for maintaining account and TCS satisfaction.
• Our Account Manager is expected to consistently provide excellent customer service to accounts, as well as represent the accounts and TCS needs and goals within the organization to ensure business ROI and KPIs are met.
• Building strong working relationships with accounts to encourage new and repeat business opportunities is essential.

Responsibilities

• Work with existing and new accounts to formulate new and repeat business and create revenue models.
• Secure new business and partners in outlined markets territory and resuscitate dormant corporate accounts.
• Manage corporate account receivable based on client’s credit policies.
• Produce detailed status reports and updates on corporate account deliverables and their sales results.
• Monitor account issues, deadlines, and deliverables with relevant TCS departments to ensure all account programs are handled effectively and timely, and inform the Business Development Manager as needed
• Collaborate with product development, account management, inside sales, and marketing as needed to identify potential issues and/or opportunities related to accounts
• Execute account contracts and ensure deliverables meet those contract requirements
• Monitor goals and commission payments for corporate accounts and their performance against targets
• Develop and maintain documentation for the sales and marketing plan
• Ensure that all processes and procedures are completed and quality standards are met
• Travel to visit key accounts throughout the year
• Attend at least 1 trade show annually to represent TCS and meet with existing accounts and to bring in new corporate accounts
• Oversee database management relating to corporate clients’ records
• Keep Salesforce updated with client communication and contact information
• Perform other related tasks as required.

Requirements

• First Degree in Business Administration, Sales, Marketing or related field.
• Professional certifications/memberships are an added advantage.
• +1 years’ professional experience outside sales and/or account management preferably with high-value items, and/or luxury brand item.
• Travel experience and/or luxury jet travel experience is highly preferred.
• Result Oriented & Target Driven
• Demonstrated ability to manage account and close sales with a high degree of consistency
• Must be able to be strategic and tactical related to existing accounts
• Demonstrated experience in account management and maintaining successful account relationships in an agency or customer service environment
• Demonstrated ability to work cross-departmentally with marketing, account management, product development, inside sales and the executive team. Management experience is helpful but not required
• Requires exceptional and deep knowledge of all TCS expeditions, including multiple global destinations, and a detailed knowledge of the typical TCS destinations
• Deep understanding of the private label accounts that TCS operates for and their relationship with TCS
• Demonstrated ability to leverage experience to compellingly explain the TCS trips through in person presentations, phone calls, email and webinar trainings
• Experience managing accounts and supporting detailed trip itineraries
• Ability to answer complex questions from accounts and to represent TCS interests accordingly
• Position requires exceptional verbal and written communication skills
• Excellent interpersonal skills including diplomacy and customer service orientation, as the primary responsibility is to establish and build relationships with internal and external accounts
• Extremely organized and able to work on multiple accounts at once
• Ability to prioritize tasks and maintain a long list of actions
• Ability to help onboard new employees into the sales department
• Competent IT Skills.

Application Closing Date
18th August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.com using the Job Title as the subject of the email.

Job Title: Head of Sales

Location: Lagos
Employment Type: Full-time

Job Description

• As the Head of Sales, your responsibilities include developing key growth sales strategies, tactics and action plans.
• Successful execution of these strategies is required to achieve your financial targets.
• Head of Sales duties will include hitting annual targets, building relationships and understanding customer trends.

Responsibilities

• Identify and acquire new customers and also ensure their profitability is maintained
• Actively contribute to the growth strategy and wider business plan of the company
• Supervise call plan of the Sales team through Business Development Managers
• Provide accurate forecasts and ensure that all branch targets are met
• Manage and lead the sales team in the different branches
• Develop, establish and enforce goals, as well as policies and procedures for the sales team
• Conduct weekly/monthly sales meeting and trainings
• Deal with clients’ complaints as a matter of urgency in accordance with company policy
• Define KRAs for the Account Officers in sync to the annual target provided
• Conduct regular MPR (Monthly Performance Review)
• Stay updated with recent market/industry trends, competitors & leading customer strategies
• Facilitate sales team bonding / workshop
• Prepare weekly and monthly reports
• Set out a long-term, strategic marketing vision for the company in line with growth objectives
• Analyze customer research, the market and competitor data and making recommendations that drive the growth of the brand
• Lead all marketing activities and measuring performance through developing appropriate marketing metrics
• Maintain, develop, and research potential new strategic relationships within the sector to help drive the growth of the brand
• Review and analyze sales performances against programs, quotes and plans to determine the effectiveness
• Carry out any other related tasks as required.

Qualifications

• Minimum of a B.Sc. in Business Management or related field; an M.Sc. or MBA is an added advantage
• Professional qualifications/certifications are an added advantage.
• Minimum of 8 years of professional experience, with at least 3 years of demonstrated involvement working in a supervisory role for direct sales
• Travel experience and/or luxury jet travel experience is highly preferred.

Skills:

• Strong prospecting skills and excellent closing skills
• Exceptional verbal, written & presentation communication skills
• Experience working in the Travel Industry will be an added advantage
• Excellent customer service delivery focus
• Strong organizational and time management skills with the ability to manage multiple projects and set priorities
• Excellent attitude and work ethics
• Excellent Leadership and Managerial Skills
• Result driven & target oriented.

Application Closing Date
30th August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.com using the Job Title as the subject of the email.

Job Title: Head of Finance

Location: Lagos
Employment Type: Full Time

Job Purpose

• As the Head of Finance, you are responsible for the overall financial integrity, operations, investing and working capital management of the organization.
• You are accountable for the financial, and risk management operations of the company, to include the development of a financial and operational strategy, metrics tied to that strategy, and to report accurate financial results.
• The accountant will review and reconcile ledgers and financial statements and maintain banking relationships.

Key Responsibilities

• Oversee the financial operations of the subsidiary and implement operational best practices.
• Prepare daily reports to the GMD, Monitor cash balances and cash forecasts, arrange for debt and equity financing.
• Review and reconcile ledgers and financial statements.
• Maintain relations with external auditors and investigate their findings and recommendations.
• Devise and implement manual or computer-based system for general accounting
• Applies principles of accounting to analyze financial information and prepare financial reports.
• These reports include balance sheets, income statements, and tax returns.
• Formulating and review of finance policies and procedures
• Direct and coordinate activities of other accountants performing accounting and bookkeeping tasks.
• Regular training of accountants within the group
• Work closely with the operations team to ensure that all financial data is correctly captured and reported.
• Audits and prepares reports to substantiate transactions prior to settlement.
• Ensure that the company complies with all legal and regulatory requirements.

Qualifications & Certifications

• B.Sc in Accounting and a minimum of seven years’ experience
• Professional certifications are an added advantage.

Experience:

• At least 3 years’ professional experience in the travel industry.

Skills & Knowledge:

• Ability to pay excellent level attention to detail
• Excellent level of initiative and ability to work autonomously
• High degree of flexibility and ability to deal with change and a fast-paced environment
• Exceptional interpersonal & communication skills with ability to develop relationships at all levels
• Proven time management with the ability to meet deadlines, organizational, and planning skills
• Advanced ability to present pricing analysis reports to relevant stakeholders
• Excellent analytical skill.

Application Closing Date
30th August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.com using the Job Title as the subject of the mail.

Job Title: B2C Sales Executive

Location: Lagos
Employment Type: Full-time

Job Purpose

• As the B2C Sales Executive, you will be responsible for generating and closing sales deals with Corporate (B2C) clients.
• The role involves prospecting, nurturing leads, building strong relationships with clients, and achieving sales targets.
• The B2C Sales Executive will represent the company’s products or services and act as a primary point of contact for potential and existing B2C clients.

Key Responsibilities

• Prospect and identify potential B2C clients through various channels, including cold calling, networking, referrals, and online research
• Understand the needs and requirements of B2C clients and tailor the company’s products or services to address their specific business challenges
• Conduct product demonstrations and presentations to showcase the value proposition of the company’s offerings
• Negotiate and close sales deals with B2C clients, ensuring a win-win situation for both the client and the company
• Build and maintain long-term relationships with key decision-makers and influencers within client organizations
• Collaborate with the sales team, marketing, and other departments to develop and implement effective sales strategies
• Keep up-to-date with industry trends, market conditions, and competitor activities to identify new business opportunities
• Maintain accurate and up-to-date sales records, reports, and pipelines
• Attend industry events, trade shows, and conferences to promote the company’s products and services and expand the network
• Provide feedback to the product development team based on client needs and market insights
• Perform any other related duties as assigned

Qualification & Certifications

• First Degree in Business Management, Marketing, or related field
• Professional membership/certification is an added advantage

Experience:

• At least 2 years’ professional experience in any field

Skill & Knowledge:

• Strong prospecting skills and Excellent selling, negotiation and closing skills
• Exceptional verbal, written, and presentation communication skills
• Excellent customer service delivery focus
• Strong organizational and time management skills with ability to set priorities
• Excellent attitude and work ethics
• Result oriented & target driven with a track record of achieving sales targets

Application Closing Date
16th August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.com using the Job Title as the subject of the email.

Job Title: B2B Sales Executive

Location: Lagos

Job Purpose

• As the B2B Sales Executive, you will be responsible for generating and closing sales deals with business-to-business (B2B) clients.
• The role involves prospecting, nurturing leads, building strong relationships with clients, and achieving sales targets.
• The B2B Sales Executive will represent the company’s products or services and act as a primary point of contact for potential and existing B2B clients.

Responsibilities

• Prospect and identify potential B2B clients through various channels, including cold calling, networking, referrals, and online research
• Understand the needs and requirements of B2B clients and tailor the company’s products or services to address their specific business challenges
• Conduct product demonstrations and presentations to showcase the value proposition of the company’s offerings
• Negotiate and close sales deals with B2B clients, ensuring a win-win situation for both the client and the company
• Build and maintain long-term relationships with key decision-makers and influencers within client organizations
• Collaborate with the sales team, marketing, and other departments to develop and implement effective sales strategies
• Keep up-to-date with industry trends, market conditions, and competitor activities to identify new business opportunities
• Maintain accurate and up-to-date sales records, reports, and pipelines
• Attend industry events, trade shows, and conferences to promote the company’s products and services and expand the network
• Provide feedback to the product development team based on client needs and market insights
• Perform any other related duties as assigned

Requirements

• First Degree in Business Management, Marketing, or related field
• Professional membership/certification is an added advantage
• At least 2 years professional experience in any field

Skills & Knowledge:

• Strong prospecting skills and Excellent selling, negotiation and closing skills
• Exceptional verbal, written, and presentation communication skills
• Excellent customer service delivery focus
• Strong organizational and time management skills with ability to set priorities
• Excellent attitude and work ethics
• Result oriented & target driven with a track record of achieving sales targets

Application Closing Date
16th August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.com using the Job Title as the subject of the email.

Job Title: Sales Account Manager

Location: Lagos
Employment Type: Full-time

Job Description

• The Account Manager is responsible for managing and providing strategy for all of TCS Finchglow Travels, key corporate accounts through client communications, budget management, conflict resolution, revenue growth, and TCS compliance on account deliverables.
• They coordinate communication between the sales and marketing teams (Destination & Protocol) and accounts and are responsible for maintaining account and TCS satisfaction.
• Our Account Manager is expected to consistently provide excellent customer service to accounts, as well as represent the accounts and TCS needs and goals within the organization to ensure business ROI and KPIs are met.
• Building strong working relationships with accounts to encourage new and repeat business opportunities is essential.

Responsibilities

• Work with existing and new accounts to formulate new and repeat business and create revenue models.
• Secure new business and partners in outlined markets territory and resuscitate dormant corporate accounts.
• Manage corporate account receivable based on client’s credit policies.
• Produce detailed status reports and updates on corporate account deliverables and their sales results.
• Monitor account issues, deadlines, and deliverables with relevant TCS departments to ensure all account programs are handled effectively and timely, and inform the Business Development Manager as needed
• Collaborate with product development, account management, inside sales, and marketing as needed to identify potential issues and/or opportunities related to accounts
• Execute account contracts and ensure deliverables meet those contract requirements
• Monitor goals and commission payments for corporate accounts and their performance against targets
• Develop and maintain documentation for the sales and marketing plan
• Ensure that all processes and procedures are completed and quality standards are met
• Travel to visit key accounts throughout the year
• Attend at least 1 trade show annually to represent TCS and meet with existing accounts and to bring in new corporate accounts
• Oversee database management relating to corporate clients’ records
• Keep Salesforce updated with client communication and contact information
• Perform other related tasks as required.

Requirements

• First Degree in Business Administration, Sales, Marketing or related field.
• Professional certifications/memberships are an added advantage.
• +1 years’ professional experience outside sales and/or account management preferably with high-value items, and/or luxury brand item.
• Travel experience and/or luxury jet travel experience is highly preferred.
• Result Oriented & Target Driven
• Demonstrated ability to manage account and close sales with a high degree of consistency
• Must be able to be strategic and tactical related to existing accounts
• Demonstrated experience in account management and maintaining successful account relationships in an agency or customer service environment
• Demonstrated ability to work cross-departmentally with marketing, account management, product development, inside sales and the executive team. Management experience is helpful but not required
• Requires exceptional and deep knowledge of all TCS expeditions, including multiple global destinations, and a detailed knowledge of the typical TCS destinations
• Deep understanding of the private label accounts that TCS operates for and their relationship with TCS
• Demonstrated ability to leverage experience to compellingly explain the TCS trips through in person presentations, phone calls, email and webinar trainings
• Experience managing accounts and supporting detailed trip itineraries
• Ability to answer complex questions from accounts and to represent TCS interests accordingly
• Position requires exceptional verbal and written communication skills
• Excellent interpersonal skills including diplomacy and customer service orientation, as the primary responsibility is to establish and build relationships with internal and external accounts
• Extremely organized and able to work on multiple accounts at once
• Ability to prioritize tasks and maintain a long list of actions
• Ability to help onboard new employees into the sales department
• Competent IT Skills.

Application Closing Date
18th August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@finchglowholdings.com using the Job Title as the subject of the email.