Vacancies at Rotation and Precision Machines Limited 

Job Title: Fulfilment Operation Executive

Location: Nigeria
Employment Type: Full-time
Department: Finance
Reporting Line: Head of Finance

Job Overview

• The Fulfillment Operations Executive is responsible for overseeing and ensuring that all deliveries are properly made with all necessary documentation signed at the client’s end, facilitating efficient and smooth payment processing from the clients.

Job Functions

• Manage the (entire) fulfillment process from delivery to receipt of payment
• Monitoring and tracking of local shipments to ensure on-time and error-free documentation delivery.
• Maintain strong relationships with logistics partners in retrieving confirmed source documents from the clients not later than 2 days for Lagos and 5 days for outstation deliveries.
• Implement and maintain efficient fulfillment processes and procedures for timely cash recovery.
• Maintenance and Archiving of Source Documents (Delivery Waybills and Invoices) File in Periodic Order.
• Database Management of client’s respective contact details in store and finance dept.
• Updating the accurate status of invoices on the corresponding file (GRN and Payment Status)
• Analyze and report on fulfillment performance metrics (Default analysis Ratio and Causes)
• Ensure compliance with all (relevant) operational framework from other related units.
• Collaborate with the customer service (Sales Dept and Supply Chain Unit) team to address customer concerns on deliveries.
• Resolve any issues or discrepancies related to outstation deliveries
• Identify opportunities for process improvements and cost savings on visitations and recovery drive.
• Create and maintain a finance client’s database.
• Maintaining a comprehensive and continuously updated live document of the end-to-end fulfillment operations monitoring sheet.
• Preparation of Weekly call and visitation plan for deliveries, documents verification & resolutions, and cash recovery for the fulfillment unit.
• Monitoring and tracking of local shipments to ensure on-time and error-free documentation delivery.
• Maintain accurate records of all transactions delivered and documentation status with clients.
• Maintain strong relationships with logistics partners in retrieving confirmed source documents by the clients.

Required Qualifications

• Bachelor’s Degree in Business Administration, Finance, or a related field.
• Excellent communication skills, both written and verbal
• Strong customer relationship management skills
• Analytical and problem-solving skills, with the ability to think critically and make informed decisions in high-pressure situations.
• Customer-focused mindset, with a commitment to delivering value to clients and exceeding their expectations.
• Strong attention to detail and organizational skills.

Application Closing Date
30th August, 2024.

How to Apply
Interested and qualified candidates should send their Application Letter and CV to: career@rpm.com.ng using the Job Title as the subject of the email.

Job Title: Sales Engineer

Location: Nigeria
Employment Type: Full-time

Job Description

• We’re looking for a competitive and trustworthy Sales Engineer who can actively meet business goals as they relate to product sales, sales growth, market share improvement, profitability, and customer satisfaction in the assigned territory.

Responsibilities

• Grow RPM Sales: Achieve agreed sales budget for RPM brands
• Develop sales in assigned geographical territory through direct sales visits and through contracted freelancers if any. Develop freelancers in your area to increase our reach.
• Strictly follow & and implement a guided sales strategy to achieve growth and sales targets.
• Develop and maintain positive relationships with established customers through close management of theaccounts and attention to their needs.
• Assess and define customer applications so that the correct product can be represented. Ensure integrity in the application of the products.
• To promote RPM brands with the value sales process.
• To interact actively with customers to become their consultant in selling our products.
• To follow up with existing customers showing a high degree of commitment and professionalism.
• To set and maintain a coherent and clear sales activity agenda.
• To protect and promote RPM price positioning and premium.
• Achieve the Gross Contribution of min. 30%
• Reporting: To report, (daily, weekly & monthly) using sales tools and databases, activities, and informationcollected in the market (customers, competitors, actions in progress…)
• To support sales through undertaking site surveys and providing technical advice to both existing and newpotential customers.
• To improve technical knowledge of products technologies continuously and applications.
• To support the complete sales process with prospecting, discussions, demonstration, exhibition, reference selling, and negotiation to achieve the target.
• To maintain regular contact with all customers. Spend 80% of your time meeting existing potential customers & and finding new potential customers. And 20% of your time for negotiations (closing the quick wins – immediateprospects).
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking, and social media.
• Set up meetings with potential clients and listen to their wishes and concerns.
• Prepare and deliver appropriate presentations on products/ services.
• Create frequent reviews and reports with sales and financial data.
• Ensure stock availability for sales and demonstrations.
• Participate on behalf of the company in exhibitions or conferences.
• Negotiate/close deals and handle complaints or objections.
• Collaborate with the team to achieve better results.

Requirements

• BSc or HND in any related field but an added advantage in Electrical, Mechanical, and Industrial Engineering.
• A minimum of 3 years of corporate B2B direct selling and sales management/relationship, management experience in related industries in Cement Manufacturing, Food & Beverages, Oil & Gas, Aluminum and Steel, Power ETC.
• Experience in sales of machines and parts.
• Experience in a manufacturing or engineering company with roven records of high-performance sales.
• Independent, resourceful, and able to work under pressure with high mobility Self-motivated,analytical and a team player.
• Must Enjoy the art of selling and be willing to go hands-on when required.
• Ambitious and performance-driven personality.
• Must know how to drive and possess a valid driver’s license.

Benefits

• An attractive salary
• Health and Life insurance
• Pension Plans
• Paid Leaves
• Training and Self-Development
• Commissions

Application Closing Date
30th August, 2024.

Method of Application
Interested and qualified candidates should send their applications and CVs to: career@rpm.com.ng using the job title as the subject of the email.