Vacancies at Flutterwave

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.

We are recruiting to fill the position below:

Job Title: Manager, Account Configuration

Location: Nigeria
Employment Type: Full-time

The Role

• Flutterwave is looking for a Manager, Account Configuration will be responsible for overseeing the configuration and management of client accounts to ensure seamless payment processing and optimal use of Flutterwave’s services.
• This role requires a strategic thinker with strong technical skills and a customer-centric approach to enhance client satisfaction and drive business growth

Responsibilities include but are not limited to

• Lead the account configuration team to set up and maintain client accounts.
• Manage the configuration of merchant accounts including (MCC review & MID creation) according to specifications
• Collaborate with other teams to understand and implement customer requirements
• Act as a point of escalation for complex account configuration issues.
• Manage and mentor a team of account configuration team members
• Maintain accurate records of all account configuration activities
• Lead team meetings and training to stay updated on product changes and developments
• Identify opportunities for process optimization and automation.
• Ensure that the Account Configuration meets team KPIs and objectives
• Foster a collaborative and high-performance team culture.

Required competency and skillset to be a waver

• Bachelor’s degree in Business, IT, or a related field
• Minimum of 7 years of experience in an account management or customer service role, preferably in the payment industry.
• Excellent attention to detail and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced, dynamic environment

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Reconciliation

Location: Nigeria
Employment Type: Full-time

The Role

• We’re looking for a Manager, Reconciliation to join the Global Operations team to ensure that our payment commitments are delivered on-time to our merchants.
• The right candidate for this role will play a critical role in enabling the realization of this opportunity and simultaneously ensuring optimal validation of balances and the reasonableness of each of the accounts that Flutterwave uses for its transactions.

Responsibilities
Conduct Reconciliation:

• Lead and oversee the reconciliation process for financial records across all payment methods, including collections and payouts.
• Examine incoming and outgoing funds to ensure accurate recording and processing in accordance with organizational standards and procedures.

Discrepancy Identification and Resolution:

• Identify and investigate discrepancies or errors encountered during the reconciliation process.
• Determine the root causes of discrepancies and work collaboratively with relevant teams to resolve them in a timely manner.

Financial Analysis:

• Research and analyze financial data to identify trends, patterns, and potential issues requiring further investigation.
• Utilize analytical tools and methodologies to enhance the accuracy and efficiency of the reconciliation process.

Reporting and Communication:

• Prepare comprehensive reports summarizing the results of reconciliations, highlighting any issues or discrepancies, and recommending corrective actions.
• Effectively communicate findings and recommendations to management and relevant stakeholders.

Cross-Functional Collaboration:

• Collaborate with other teams, including finance, operations, and customer support, to ensure the accuracy and consistency of financial data across all areas of the business.
• Work closely with Flutterwave partners and internal teams to address issues and optimize reconciliation processes.

Recordkeeping and Documentation:

• Maintain accurate records of all reconciliations performed, ensuring proper documentation and filing for future reference and audit purposes.

Continuous Improvement:

• Identify opportunities for process improvement and efficiency gains within the reconciliation function.
• Implement best practices and recommend enhancements to reconciliation processes and procedures.

Ad Hoc Responsibilities:

• Undertake any other duties or special projects as assigned by management.

Required competency and skillset to be a Waver

• Bachelor’s degree in Finance, Business Administration or a related field
• Minimum of 7 years working experience in reconciliations or internal/external auditing
• High attention to detail, well organised and excellent analytical skills.
• Deep understanding in payments and knowledge of card scheme operations
• Strong SQL & Excel skills (Macros, Pivot tables etc.), ability to handle large amounts of data and compile detailed reports highly preferred
• Strong understanding of financial principles, accounting standards, and reconciliation methodologies.
• Ability to adapt to change quickly and multi-task.
• Fintech and Client engagement experience.
• Ability to work as part of a team and manage projects.

You’ll love this job if you:

• Have an intellectual curiosity about payments and technology
• Have high aptitude to quickly understand customer use cases and requirements
• Have the ability to drive cross-functional teams from ideation to solution
• Have the ability to manage proactive and reactive tasks effectively
• Are self-driven, self-starter, extremely passionate, goal-getter
• Are passionate about process improvements
• Are comfortable managing relationships within every aspect of the organization from senior executives to engineers
• Embrace the challenge of managing multiple activities simultaneously
• Are comfortable working in ambiguity and the constant change of life at a startup experiencing hyper growth.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: AVP, Risk & Compliance Operations

Location: Nigeria
Employment Type: Full-time

The Role

• As AVP, Risk & Compliance Operations at Flutterwave, you will play a critical role in our mission to ensure financial integrity and regulatory compliance.
• You will lead teams responsible for monitoring accounts and transactions to detect and reduce risks such as fraud, money laundering, and terrorist financing.
• Your role will involve developing and implementing transaction monitoring strategies using analytics and technology to identify suspicious patterns.
• Collaboration with internal stakeholders to strengthen anti-money laundering and counter-terrorist financing controls is also critical.
• The ideal candidate will have strong leadership skills, a deep understanding of transaction monitoring methods within the card payments industry, and a commitment to upholding high regulatory compliance standards.

Responsibilities Include but are not limited to

• Develop and implement comprehensive risk management policies, procedures, and controls to identify, assess, and mitigate risks across the organization’s various areas.
• Lead a team of managers, analysts, and specialists. Provide guidance, mentorship, and support to ensure the team complies with regulatory requirements and follows industry best practices.
• Conduct regular risk assessments and audits to evaluate the effectiveness of existing controls and recommend enhancements to mitigate emerging risks.
• Establish strong relationships with regulatory agencies, industry partners, and internal stakeholders to stay abreast of regulatory changes and industry trends.
• Manage regulatory examinations and audits, ensuring timely and accurate responses to inquiries and findings.
• Implement risk monitoring and reporting mechanisms to track key risk indicators and provide timely insights to senior management.
• Conduct recurring reviews and assessments of transaction monitoring controls, procedures, and workflows, identifying areas for enhancement and implementing remedial actions as needed.
• Implement and maintain monitoring metrics and performance indicators to track effectiveness and efficiency.
• Collaborate with product teams to enhance system controls, integrate new features, and ensure compliance by design.
• Prepare and present periodic reports to senior management, highlighting key trends, insights, and risk mitigation strategies.
• Collaborate with cross-functional teams, including Compliance, Risk Management, Legal, and Operations, to ensure alignment with regulatory expectations and industry standards.

Required Competency and skill set to be a waver

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is required. An advanced degree or professional certification (e.g., CFE, CAMS, CFCS) is preferred.
• 12+ years of experience in financial services, focusing on transaction monitoring, AML compliance, or fraud detection.
• Deep understanding of AML/CTF regulations, including Nigerian regulatory requirements and international standards.
• Passion for driving continuous improvement and innovation in transaction monitoring practices.
• Proven leadership experience, including managing and developing high-performing teams.
• Excellent leadership, communication, and interpersonal skills, with the ability to effectively manage and motivate a team.
• Excellent interpersonal skills, with the ability to collaborate effectively across diverse teams and stakeholders.
• Analytical mindset with the ability to identify emerging risks, evaluate their potential impact, and develop appropriate risk mitigation strategies.
• Thrive in a fast-paced and dynamic environment with a strong commitment to driving operational excellence and continuous improvement, and adapting to evolving priorities and challenges.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online